Two judgements in the Randburg Magistrates Court have afforded digital registered communication the same status as conventional registered post in cases that tested provisions in the Magistrates Court Amendment Act 19 of 2010 and the Electronic Communications and Transactions Act 25 of 2002 (the ECT Act).
Both judgements related to Section 129 final demands for payment on defaulted personal loans, which were sent to the defaulter’s mobile phone number via Registered SMS. The Registered SMSs were made possible by Registered Communication, South Africa’s leading registered electronic communications provider.
Registered Communication’s digital Registered SMSs and Emails comply with Section 19(4) of the ECT Act, which has specific requirements relating to the legality of electronic registered post. They also comply with Section 12 of the Act, which deems a data message to be ‘in writing’.
The Registered SMSs in question was confirmed by a registration certificate, included proof of content, proof of delivery, and proof of receipt at the location chosen by the addressee, which is deemed sufficient in the serving of legal documentation in terms of Section 129 of the National Credit Act (NCA).
The magistrates overseeing the cases accepted that the digital letters of demand complied with all requirements outlined in the NCA, confirming that they provided an efficient alternative for any person or business seeking a quick, efficient, cost-effective way of delivering registered messages.
“Sending registered communication digitally saves the sender time and money, as the cost of a Registered SMS or Email is nearly half the cost of a traditional registered letter,” explains Norman Colling, a Partner at Registered Communication.
“Delivering a digital registered communication is instantaneous, meaning that the sender can receive an audited report confirming that the addressee has received the document within seconds, rather than waiting for the somewhat slower traditional registered mail delivery,” he adds.
Furthermore, large financial services providers have noted a 17% increase in payments received in response to a digitally delivered final letter of demand, noting that South Africans seem to respond more positively to communication delivered to their mobile phone than traditional messaging channels.
This could be because addressees must still go to the post office to collect a traditional registered letter to sign documentation as proof of receipt, while digital registered letters’ proof of receipt is generated without the addressee having to take any action.
Addressees in remote locations may struggle to get to their local post office to collect registered mail, which may further negatively impact on sender’s success in communicating with the addressee. South Africa has the highest mobile penetration rate in Africa, with 37.5 million unique mobile subscribers with 80 million connections, highlighting the significant potential reach of registered digital communication.
Registered Communication’s internationally recognised services replace traditional registered post with digital options, providing its clients with an auditable digital communication service across all channels. The service produces an instant and detailed audit report confirming that the addressee received the communication to the mobile number or email address they supplied when signing a contract.
The service can be integrated into businesses’ various communication platforms, and can generate validation certificates for conversations in email, SMS, WhatsApp, Twitter direct messages, Facebook direct messages, and various other platforms where brands engage with their customers.
AppDate: DStv taps Xbox, Hisense for app
DStv Now app expands, FNB gets Snapchat lens, Spotify offers data saver mode, in SEAN BACHER’s apps roundup
DStv Now for Xbox and Hisense
Usage of DStv Now, the online DStv service available free to DStv customers, is increasing rapidly with more than two million plays of live and Catch Up content per week. In addition to using DStv Now to watch TV on tablets and smartphones, an increasing number of DStv customers are also opting to use it as their primary method of getting DStv on additional TVs in the house. This is set to increase with the release of two new big-screen TV apps, one for Xbox gaming consoles (Xbox One, Xbox One S, Xbox One X) and another for Hisense smart TVs (2018 and newer models).
Expect to pay: A free download.
Platform: Any of the Xbox One range of gaming consoles and 2018 or later Hisense smart TVs.
Stockists: Visit the store linked to your Xbox console or HiSense smart TV.
Santam Safety Ideas
Start-up businesses that have a FinTech or InsurTech business venture brewing are called to enter the third annual Santam Safety Ideas competition. Safety solutions or InsurTech ventures that are ready for piloting could win up to R150 000 worth of incubation support and R200 000 in seed funding.
The Safety Ideas competition was launched two years ago in partnership with LaunchLab, Stellenbosch University’s startup incubator that facilitates valuable connections for corporates and startups sourced from the startup ecosystem and partner universities in South Africa. The previous winners are Herman Bester and Anton Swanevelder, co-founders of MyLifeLine – a wearable panic device that won the competition last year; and Ntsako Mgiba and Ntandoyenkosi Shezi, co-founders of Jonga – a cost-effective security system for low income families, which won the competition in 2017.
Entries close on 28 February 2019. For more information on how to enter, visit: www.santam.co.za/safetyideas/
Click here to read about the FNB Snapchat lens, Spotify Free with data saver, and 00:37.
Fortnite fixes hackers’ hole
Epic Games has repaired a vulnerability that exposed Fortnite, the world’s most popular game of the moment, to hackers. The hole, which was left in Epic’s web infrastructure, allowed hackers to target players with email that appeared to come from Epic Games, but would have led them to a phishing site, where their log-in details would have been stolen.
Researchers at cyber security solutions provider Check Point Software alerted Epic to vulnerabilities that could have affected any player of the hugely popular online battle game.
Fortnite has nearly 80 million players worldwide. The game is popular on all gaming platforms, including Android, iOS, PC via Microsoft Windows and consoles such as Xbox One and PlayStation 4. In addition to casual players, Fortnite is used by professional gamers who stream their sessions online, and is popular with e-sports enthusiasts.
If exploited, the vulnerability would have given an attacker full access to a user’s account and their personal information as well as enabling them to purchase virtual in-game currency using the victim’s payment card details. The vulnerability would also have allowed for a massive invasion of privacy, as an attacker could listen to in-game chatter as well as surrounding sounds and conversations within the victim’s home or other location of play.
While Fortnite players had previously been targeted by scams that deceived them into logging into fake websites that promised to generate Fortnite’s ‘V-Buck’ in-game currency, these new vulnerabilities could have been exploited without the player handing over any login details
Click here to read how the Fortnite hack worked
To win a set of three Fortnite Funko Pop Figurines, click here.