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Businesses are taking IT out of the IT dept

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Research from VMware has revealed that 57% of South African business leaders believe the management of technology is shifting away from IT to other departments, as lines of business take charge of technology-led innovation in organisations.

The research, among 2,000 IT decision makers and 2,000 heads of lines of business globally, including 100 in South Africa, finds that this decentralisation of IT is delivering real business benefits: the ability to launch new products and services to market with greater speed (61%), giving the business more freedom to drive innovation (59%) and increasing responsiveness to market conditions (59%). There are also positives from a skills perspective, with the shift in technology ownership beyond IT to the broader business seen to increase employee satisfaction (63%) and help attract better talent (52%).

This move, however, is not without its challenges. Leaders from across the business believe the shift is causing a duplication of spend on IT services (51%), a lack of clear ownership and responsibility for IT (58%) and the purchasing of unsecure solutions (68%). Furthermore, this decentralisation movement is happening against the wishes of IT teams, the majority of which (58%) want IT to become more centralised. In particular, IT leaders feel that core functions like network security and compliance (50%), private cloud-based services (28%) and storage (24%) should remain in their control.

“It’s ‘transform or die’ for many businesses, with a tumultuous economic environment and a radically evolved competitive landscape upturning the way they operate,” says Matthew Kibby, Regional Director at VMware Sub-Saharan Africa. “Managing this change is the great organisational challenge companies face. The rise of the cloud has democratised IT, with its ease of access and attractive costing models, so it’s no surprise that lines of business have jumped on this opportunity. Too often, however, we’re seeing this trend left unchecked and without adequate IT governance, meaning that organisations across EMEA are driving up costs, compromising security and muddying the waters as to who does what, as they look to evolve.”

The ownership for driving innovation within South African organisations is not disputed among business leaders.  The majority (80%) believe that IT should enable the lines of business to drive innovation, but must set the strategic direction and be accountable for security. This highlights the balance to be struck between the central IT function retaining control while also allowing innovation to foster in other, separate areas of the business.

The move to Cross-Cloud as a Solution

“Discovery innovates at a rapid pace and we require agility to respond to ever changing business demands. Innovation and expansion are part of the Discovery DNA and, as a result, having visibility across our data centre operations is important for the organisation,” says Johan Marais, Virtualisation Manager at Discovery. “Cross-Cloud will enable this, as well as give our business the freedom of choice in data centre location, while ensuring operations deliver a top-class service irrespective of whether the service is delivered on a private, hybrid or public cloud.”

“This isn’t ‘Shadow IT’ anymore, that’s yesterday’s story – this is now ‘Mainstream IT’,” continues Kibby. “The decentralisation movement is happening, driven by the need for speed in today’s business world: we’ve never seen such a desire for new, immediately available applications, services and ways of working. By recognising these changes are happening, and adapting to them, IT can still be an integral part of leading this charge of change. The latest technology or application will only truly drive digital transformation when it’s able to cross any cloud, is available at speed and with ease, within a secure environment.”

Supporting Quote:

“By introducing its Cross-Cloud Architecture, VMware has taken cloud services to the next level, providing improved flexibility for customers to access services from different cloud providers and still be assured that they are in control and that their cloud environment is secure, no matter where it resides,” states Rohan de Deer, General Manager at iSanity.

Decentralisation definition

*The decentralisation of IT is when any employee within any business department of an organisation, other than the IT department, is making IT purchases or installing or maintaining software. It can also include employees using non-IT approved software, such as Dropbox, without the involvement of the centralised IT department.

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SA startups in Visa final

Leading fintech companies from the Sub-Sahara Africa technology startup community have made it to the finals of Visa’s Everywhere Initiative.

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Among the 12 chosen, from the 238 total entries, South African startups Howler and FinChatBot will compete against innovators from across Sub Sahara Africa for a chance to secure funding of up to US$50,000 to develop their ideas when the initiative concludes in Johannesburg on July 24. 

Fintechs in Africa are making incredible strides; not only to bring more convenience to consumers, but also to enable people who would not otherwise have access to financial services or even a way to connect to the formal banking system. Venture funding for African startups jumped by 51% to $195 million in 2017 and fintech in Africa is expected to grow exponentially in the next few years as it continues to disrupt the traditional financial sector. With a clear goal of reducing reliance on cash, building digital payment based economies and increasing financial inclusion, Visa is committed to fostering an entrepreneurial spirit and driving innovation in its payments landscape. 

The Sub Saharan Africa edition of the Visa’s Everywhere Initiative challenged local fintech startup to deliver solutions based around three real life business challenges: 

  • How can startups leverage Visa Developer APIs to either:  Enable smaller merchants to accept payments in-store digitally OR Provide a safe and secure solution for online merchants to drive eCommerce and reduce cash on delivery?
  • How can startups use Visa’s APIs to leverage mass reach and social media partner platforms like Facebook to help businesses operating in fast-paced consumer centric environments improve cash flow and receive payments? 
  • How can startups leverage technology to provide services that are functional for illiterate customers to provide them with secure transaction experiences that build and enhance their confidence in the banking system?. 

Entrants were asked to submit ideas to leverage Visa’s network and technologies to resolve against at least one of the challenges. One winner per brief will be selected, with each receiving funding of US$25,000. Winners will be invited to a working meeting with Visa and may be presented with the opportunity to create a prototype. Visa will then select one overall winner to receive an additional US$25,000.

Geraldine Mitchley, Senior Director – Digital Solutions, Sub-Sahara Africa, Visa, said: “We are delighted with the response to our Visa’s Everywhere Initiative and the quality of submissions we received is an indication of the region’s rich talent pool and innovative spirit.”

“Launching this innovation program in the region has been an exciting time for the Visa SSA team, and the takeup reflects Africa’s enthusiasm to develop and pioneer solutions to the continent’s challenge – particularly in the payments technology space. I would like to congratulate the finalists and  wish them luck as they enter the final stretch.  When they come together for the final, they will not only have the chance to turn their ideas into reality, but also potentially help shape the future of payments in the region.”  

Howler which enables cashless transactions and end-to-end ticket handling for consumers and event organisers is competing in the first challenge and FinChatBot, which aims to automate part of customer services for financial service providers through AI-powered conversations is competing in the third challenge. 

The SSA edition of the Visa’s Everywhere Initiative will wrap up on July 24 in Johannesburg, with each finalist having an opportunity to pitch their ideas to a panel of expert judges from Visa and the payments industry. 

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Win a Poster Heater with Gadget and Takealot.com

This winter Gadget and Takealot.com are giving away three Poster Heaters, which look like posters but become heaters when you plug them in.

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Three Gadget readers will each win a unit, valued at R550 each. To enter, follow @GadgetZA and @Takealot on Twitter and tell us on the @GadgetZA account how many Watts the heater consumes.

What’s the big deal about these heaters? Many of us are struggling to keep the balance between soaring electricity costs and the need to keep warm this winter.

However, the recently launched Poster Heater by EasyHeat and distributed in South Africa by Takealot.com is not only one of the most cost effective electric heaters currently on the market, it is also easy to setup and use.

As the name indicates, it is a poster similar to one you would hang on a wall. But, plug it in and it turns into a 300 Watt heater. The Poster Heater isn’t designed to heat hallways or large rooms, but rather smaller ones like a bedroom or a baby’s nursery or a dressing room.

It uses radiant heating, which means that it heats up in a couple of minutes and the heat is directed at the objects or people around it, quickly taking the chill out of the air and providing a comfortable ambient temperature.

The other advantage of radiant heating is that it doesn’t dry out the air like infrared or gas heaters. Users also don’t have to worry about their children or pets getting too close to it because, even though it gets hot, it can be touched.

To enter the competition follow the steps below:

Competition entry details:

1. Follow @GadgetZA and @Takealot on Twitter. (We will ONLY be accepting entries via Twitter, so please don’t enter through the comments section of this article.)

2. Tell us on Twitter, via @GadgetZA, mentioning @Takealot in your posting, how many Watts the Poster Heater consumes.

cleardot.gif3. The competition closes on 31 July 2018.

4. Winners will be notified via Twitter on 1 August and Takealot.com will be in touch to organise delivery.

5. The competition is only open to South African residents.

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