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Businesses are taking IT out of the IT dept

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Research from VMware has revealed that 57% of South African business leaders believe the management of technology is shifting away from IT to other departments, as lines of business take charge of technology-led innovation in organisations.

The research, among 2,000 IT decision makers and 2,000 heads of lines of business globally, including 100 in South Africa, finds that this decentralisation of IT is delivering real business benefits: the ability to launch new products and services to market with greater speed (61%), giving the business more freedom to drive innovation (59%) and increasing responsiveness to market conditions (59%). There are also positives from a skills perspective, with the shift in technology ownership beyond IT to the broader business seen to increase employee satisfaction (63%) and help attract better talent (52%).

This move, however, is not without its challenges. Leaders from across the business believe the shift is causing a duplication of spend on IT services (51%), a lack of clear ownership and responsibility for IT (58%) and the purchasing of unsecure solutions (68%). Furthermore, this decentralisation movement is happening against the wishes of IT teams, the majority of which (58%) want IT to become more centralised. In particular, IT leaders feel that core functions like network security and compliance (50%), private cloud-based services (28%) and storage (24%) should remain in their control.

“It’s ‘transform or die’ for many businesses, with a tumultuous economic environment and a radically evolved competitive landscape upturning the way they operate,” says Matthew Kibby, Regional Director at VMware Sub-Saharan Africa. “Managing this change is the great organisational challenge companies face. The rise of the cloud has democratised IT, with its ease of access and attractive costing models, so it’s no surprise that lines of business have jumped on this opportunity. Too often, however, we’re seeing this trend left unchecked and without adequate IT governance, meaning that organisations across EMEA are driving up costs, compromising security and muddying the waters as to who does what, as they look to evolve.”

The ownership for driving innovation within South African organisations is not disputed among business leaders.  The majority (80%) believe that IT should enable the lines of business to drive innovation, but must set the strategic direction and be accountable for security. This highlights the balance to be struck between the central IT function retaining control while also allowing innovation to foster in other, separate areas of the business.

The move to Cross-Cloud as a Solution

“Discovery innovates at a rapid pace and we require agility to respond to ever changing business demands. Innovation and expansion are part of the Discovery DNA and, as a result, having visibility across our data centre operations is important for the organisation,” says Johan Marais, Virtualisation Manager at Discovery. “Cross-Cloud will enable this, as well as give our business the freedom of choice in data centre location, while ensuring operations deliver a top-class service irrespective of whether the service is delivered on a private, hybrid or public cloud.”

“This isn’t ‘Shadow IT’ anymore, that’s yesterday’s story – this is now ‘Mainstream IT’,” continues Kibby. “The decentralisation movement is happening, driven by the need for speed in today’s business world: we’ve never seen such a desire for new, immediately available applications, services and ways of working. By recognising these changes are happening, and adapting to them, IT can still be an integral part of leading this charge of change. The latest technology or application will only truly drive digital transformation when it’s able to cross any cloud, is available at speed and with ease, within a secure environment.”

Supporting Quote:

“By introducing its Cross-Cloud Architecture, VMware has taken cloud services to the next level, providing improved flexibility for customers to access services from different cloud providers and still be assured that they are in control and that their cloud environment is secure, no matter where it resides,” states Rohan de Deer, General Manager at iSanity.

Decentralisation definition

*The decentralisation of IT is when any employee within any business department of an organisation, other than the IT department, is making IT purchases or installing or maintaining software. It can also include employees using non-IT approved software, such as Dropbox, without the involvement of the centralised IT department.

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Low-cost wireless sport earphones get a kickstart

Wireless earphone brands are common, but not crowdfunded brands. BRYAN TURNER takes the K Sport Wireless for a run.

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As wireless technology becomes better, Bluetooth earphones have become popular in the consumer market. KuaiFit aspires to make them even more accessible to more people through a cheaper, quality product, by selling the K Sport Wireless Earphones directly from its Kickstarter page

KuaiFit has an app by the same name which offers voice-guided personal training services in almost every type of exercise, from cardio to weight-lifting. A vast range of connectivity to third-party sensors is available, like heart rate sensors and GPS devices, which work well with guided coaching. 

The app starts off with selecting a fitness level: beginner, intermediate and advanced. Thereafter, one has the ability to connect with real personal trainers via a subscription to its paid service. The subscription comes free for 6 months with the earphones, and R30 per month thereafter. 

The box includes a manual, a USB to two USB Type B connectors, different sized soft plastic eartips and the two earphone units. Each earphone is wireless and connects to the other independently of wires. This puts the K Sport Wireless in the realm of the Apple Earpods in terms of connection style. 

The earphones are just over 2cm wide and 2cm high. The set is black with a light blue KuaiFit logo on the earphone’s button. 

The button functions as an on/off switch when long-pressed and a play/pause button when quick-pressed. The dual-button set-up is convenient in everyday use, allowing for playback control depending on which hand is free. Two connectivity modes are available, single earphone mode or dual earphone mode. The dual earphone mode intelligently connects the second earphone and syncs stereo audio a few seconds after powering on. 

In terms of connectivity, the earphones are Bluetooth 4.1 with a massive 10-meter range, provided there are no obstacles between the device and the earphones. While it’s not Bluetooth 5, it still falls into the Bluetooth Low Energy connection category, meaning that the smartphone’s battery won’t be drastically affected by a consistent connection to the earphones. The batteries within the earphones aren’t specifically listed but last anywhere between 3 and 6 hours, depending on the mode. 

Audio quality is surprisingly good for earphones at this price point. The headset style is restricted to in-ear due to its small design and probable usage in movement-intensive activities. As a result, one has to be very careful how one puts these earphones, in because bass has the potential of getting reduced from an incorrect in-ear placement. In-ear earphones are usually notorious for ear discomfort and suction pain after extended usage. These earphones are one of the very few in this price range that are comfortable and don’t cause discomfort. The good quality of the soft plastic ear tip is definitely a factor in the high level of comfort of the in-ear earphone experience.

Overall, the K Sport Wireless earphones are great considering the sound quality and the low price: US$30 on Kickstarter.

Find them on Kickstarter here.

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Taxify enters Google Maps

A recent update to Taxify now uses Google Maps which allows users to identify their drivers, find public transport and search for billing options.

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People planning their travel routes using Google Maps will now see a Taxify icon in the app, in addition to the familiar car, public transport, walking and billing options.

Taxify started operating in South Africa in 2016 and as of October 2018 operates in seven South African cities – Johannesburg, Ekurhuleni, Tshwane, Cape Town, Durban, Port Elizabeth and Polokwane.

Once riders have searched for their destination and asked the app for directions, Google Maps shares the proximity of cars on the Taxify platform, as well as an estimated fare for the trip.

If users see that taking the Taxify option is their best bet, they can simply tap on the ‘Open app’ icon, to complete the process of booking the ride. Customers without the app on their device will be prompted to install Taxify first.

This integration makes it possible for users to evaluate which of the private, public or e-hailing modes of transport are most time-efficient and cost-effective.

“This integration with Google Maps makes it so much easier for users to choose the best way to move around their city,” says Gareth Taylor, Taxify’s country manager for South Africa. “They’ll have quick comparisons between estimated arrival times for the different modes of transport, as well as fares they can expect to pay, which will help save both time and money,” he added.

Taxify rides in Google Maps are rolling out globally today and will be available in more than 15 countries, with South Africa being one of the first countries to benefit from this convenient service.

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