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AppDate: One to rule them all

In his apps roundup, SEAN BACHER highlights Google One, JET8’s latest partnership, Ourhood, the new Zulzi app and ES File Explorer.

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Google One

There is OneDrive, DropBox, iCloud and Google Drive, to name a few cloud storage services. All of these come with their own advantages and disadvantages and every one has its own app. So remembering where you saved a document can turn out to be a nightmare – and then there is the password issue.

The Google One app aims to simplify this by allowing you to save everything in one place. Besides offering loads of storage space, Google One allows you to manage storage plans according to needs. For instance, Google Drive data, Gmail and original-quality photos and videos in Google Photos can all be accessed directly from the app. 

In addition, Google has a team of experts who can be accessed directly from the app and are ready to help with any of Google’s other services.

Once signed up as a Google One member, one can access benefits like Google Play credit and discounts on hotel pricing.

In addition, Google One can be shared with up to five friends, allowing them to access the storage at no extra cost.

Google One offers 100GB of storage for R28 per month, 200GB for R42 per month and 2TB for R141 per month.

Platform: Android and iOS

Expect to pay: The app is a free download, but monthly billing depends on your storage needs

Stockists: Sign up for a Google One account here 

 

JET 8 partners with Soccer Laduma

 

JET8 has partnered with the biggest soccer publication in Africa, Soccer Laduma. The Soccer Laduma App runs off JET8’s Social Commerce Technology. Soccer Laduma readers will be able to create content and earn JETPoints when they share this content on social media platforms. They can use the JETPoints in the Soccer Laduma App’s shop to redeem products like Kick-Off and Soccer Laduma.

JET8’s user data exchange programme facilitates the transaction between a user and third parties where a user can opt-in if they want anyone to purchase their personal data directly from them.

As an added bonus, the Soccer Laduma app allows soccer fans to create branded content and customise their photos and videos with branded Geo-stickers and Geo-frames, and earn points (‘JETPoints’) for every in-app like, comment, and share, as well as for cross-posting onto external social networks.

Platform: Android or a computer with an up-to-date Internet browser

Expect to pay: A free download

Stockists: Visit the Google play store here for downloading instructions

 

OurHood

Image result for ourhood app
OurHood
is an app that connects communities via real-time communication with verified neighbours. It is used not only to unite communities in their fight against crime but, thanks to its interactive interface inspired by common social media feeds, also eradicates reams of unnecessary WhatsApp chatter across community forum platforms. It offers features like Community Policing Forums and Home Owner Association material, minutes and updates, classified adverts for local services and recommendations – from lost pets to restaurant deals – and pertinent community-specific insights and education. All are offered users via both mobile and desktop-enabled applications. 

To date, the app connects over 1 300 neighbourhoods across the country and has attracted an equity investment from Lightswitch Solutions, a Cape Town based software development house. The investment from Lightswitch Solutions will ensure ongoing development, updates and improvements of the OurHood app. 

Platform: Android and iOS

Expect to pay: A free download

Stockists: Visit the Google Play and the AppStore  for downloading instructions

 

Zulzi

 

Online shopping is nothing new. Thousands of apps let you buy anything from houses to alcohol. However, the newly relaunched Zulzi app allows you to get fresh local produce, organics, meat, dairy, eggs, drinks, snacks, bulk items, diapers, snacks, and fresh flowers – kind of like a supermarket shopping app.

Zulzi claims it is the largest on-demand delivery service in the country. However, that is rather hard to believe, considering it only delivers in Johannesburg and Cape Town and only to certain suburbs.

However, users are able to choose from over 150 retailers, including Woolworths, Spar, Pick n Pay, Dis-chem and Clicks.

Additional features include:

* Delivery in as little as 1 hour

* Reorder items from previous purchases

* Chat directly with your personal shopper

* Tag favourite items for easier shopping

 

Platform: Android and iOS

Expect to pay: A free download

Stockists: Visit Zulzi website here for registration

ES File Explorer 

Image result for es file explorer 

ES File Explorer includes a space analyser that scans an Android device to help free up space. It does this by finding temporary Internet files, cookies and any other unnecessary files that get installed by apps. Don’t worry though, you have the option to manually go through the files and select the ones you want removed. But after using it for a few weeks I found that the “Delete All” option works best.

In addition, users can effortlessly share media over Wi-Fi. The app also includes an app manager that allows one to uninstall apps or backup any information stored by the apps before removing them. 

For the power user, ES File Explorer offers a Root Explorer feature that lets you get down into the nitty-gritty of the phone’s operating system. However, a word of warning: if you don’t know what you are doing, stay away from this feature, otherwise your phone may just become a very expensive paperweight.

One negative is that the app brings up adverts all the time, with some of them using up most of the screen space. 

Platform: Android

Expect to pay: A free download

Stockists: Download the app here

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Building Africa’s Century

The 4th industrial revolution will be on the agenda of this week’s Gartner IT Symposium in Cape Town. Doug Woolley, GM of Dell Technologies South Africa, ponders its meaning for Africa

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Is this Africa’s Century, as President Cyril Ramaphosa said at the recent WEF on Africa gathering? I believe so. The event made solid headway in charting a course forward for African-centric solutions to our challenges. 

Technology featured often in discussions and the 4th Industrial Revolution was a central theme. Many of the outcomes also tied to a more connected digital world. But those are the broad strokes. What happens next?

An important avenue can be found in all the individual investments made inside societies, such as broadband. The spread of connectivity is in part due to telecommunications firms being mandated by the Government to reach rural and under-serviced communities. But the major momentum behind broadband stems from demand. From individuals to enterprises, a hungry broadband market has helped South Africa become much more connected.

This paradigm applies to other technology investments as well. All of them add up to support the ideas and advancements that were discussed at WEF on Africa. The need for better services and performance through technology stokes the Fourth Industrial Revolution’s engine. Every network, every datacentre, every smartphone is a piece of the puzzle that will create Africa’s Century.

We are further along the curve than most people realise. If I can judge a country’s potential based on how digitally mature its organisations are, then South Africa is not in bad shape. Earlier this year, the annual Dell Technologies Digital Transformation Index ranked South Africa in the top ten, ahead of most developed nations. The investments made by the Public and Private sectors are taking root. 

It may not make headlines, but all these individual ambitions pointing in the same direction are building the change we all want to see.

This brings me to the Gartner IT Symposium Xpo, the business-technology event taking place at the Cape Town International Convention Centre from 16 to 18 September. If WEF on Africa challenged for solutions at a high level, then the Gartner Symposium is where those individual investments come into play.

The nitty-gritty of the 4IR era will be on the Symposium agenda. Research by World Wide Worx on the uptake of 4IR technologies among South African enterprises will be presented tomorrow (Tuesday) by one of the company’s data analysts, Bryan Turner.

I also anticipate discussions about multi-cloud. Cloud has grown tremendously as African organisations saw the progress that came with investing in it, connectivity and data – the core ingredients of the 4IR era. Now they are looking ahead to what can be done next: that multi-cloud is on the agenda shows how Africa’s technology capability is growing.

Unified workspaces will be another good conversation topic. What happens in the office doesn’t stay in the office. Our technology habits follow us home and, more often, our home habits follow us to the office. This makes perfect sense, because 4IR is primarily about people being empowered by technology. Our workplace technology habits are microcosms of our overall use of technology.

Multi-cloud is the ‘infrastructure’ of the 4IR conversation and the workplace is where these technologies deliver some of their value. Considerable buzz is growing around unified workspaces, which make office environments more manageable and secure while reshaping them to fit the needs of modern employees.

Stop by the Dell Technologies stand and see how we’re helping create that momentum with multi-cloud, unified workspaces and through many other channels, including skills development and supporting SMMEs to grow.

How do we create Africa’s Century? Through those individual investments that collectively stoke the engines of our country and continent. It’s not just for the big players: 4IR can provide for every organisation regardless of size. Those investments are investments in the future of Africa.

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PayPal pictures how the future will be won – or lost

By AAYUSH SINGHANIA, director of Commercial Operations for PayPal Cross-Border Trade Markets

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There’s no doubt that technology has already re-shaped the way the world thinks about buying and selling. Who would have thought twenty years ago that people would be shopping on their phones?

Despite the huge changes to the shopping experience in recent years, it’s important to understand that we are only part-way through this journey. We are in the midst of the fourth industrial revolution, and as technologies continue to advance, and we as a society adapt our behaviours, new opportunities and risks will present themselves to merchants of all sizes.

Here is where I see the future of commerce being won and lost, as we continue on this technology journey:

Meeting ever-increasing demand for personalised experiences

We’ve already witnessed the transition of commerce from brick and mortar to the web, and then from the web to mobile. The next phase of internet-connected devices will make commerce even more contextual whereby anything you can interact with can be a platform for commerce. Imagine being able to point your phone at your best friend’s shoes, and almost instantly they are in your shopping cart, ready to be delivered to your home?

Mobile has already made shopping an “all the time” activity and has given us a taste of what it’s like to have hyper-personalised experiences. While a consumer walking into a retail store is limited by physical space, the online world offers an unlimited shelf for merchants to deliver tailored customer experiences. Looking ahead, innovations in artificial intelligence and machine learning hold great promise to further deliver on this hyper-personalisation, by being able to learn about who a consumer really is as a person and their individual preferences.

As a result of this evolution, customers have moved from being surprised and delighted by personalised experiences to expect them in every context. Many customers, for example, now get frustrated when they receive advertisements for products that they’ve already bought, or have no interest in. This shift has made it critical for merchants to avoid delivering homogenous experiences to shoppers who demand personalised interactions across all contexts. In doing so, it’s important that merchants find a balance between personalising their offerings and ensuring consumers don’t feel their privacy is being invaded. Shoppers want to feel like a brand understands them, but isn’t stalking them, particularly in the wake of several high-profile data breaches.

Closing the consumer fulfilment gap to deliver seamless experiences

With new advancements in technology comes the ability to create seamless customer experiences that narrow the gap between customer desire and fulfilment. Gone are the days where shoppers decided to purchase an item and they were happy to wait a week to receive it – for many, two-day shipping still isn’t quick enough. The invention of the internet meant people could shop from home, and recently we’ve seen this evolve further where consumers prefer to shop on-the-go via mobile.

The big question is, what’s next? We’re already seeing the growth of commerce through technologies like AI-enabled voice assistants and virtual reality, so it’s critical that merchants keep pace with innovations that enable them to close the gap between desire and purchase in a delightful way.

At the end of the day, businesses need to remember that the act of filling up a cart and the process of checking out is not the fun part of making a purchase – these are points of friction – and technology is the answer to removing these frustrations for customers.

Managing customer reactions to technology disruption

Every tech disruption in its early days delivers excitement, fear, anxiety and doubt – not necessarily in that order. We all go through a phase of tech humanisation, because technology grows as we do – and we help shape the development of new solutions.

Technology has been used for good and bad, and technology that causes eye-raising experiences at the start will generally normalise in time. Remember the first video cameras on phones? As people learned how to use the technology, content got posted that shouldn’t have. Everything from the telephone, to radio and the television all caused concern and were initially criticised when first introduced to the public, but with time they’ve become part of our everyday lives.  As technology evolves, companies learn from it, and the acceptance and humanisation of technology will take place for both consumers and merchants as new innovations are applied to the world of commerce.

Merchants need to have a mindset that’s focused on being a customer champion, while recognising that customers need to adapt to new technologies in their own time. To do this, businesses must leverage technology to build the right features that aren’t intrusive, but geared towards helping people, and respect the customer’s choice to turn technology on or off.

Technology innovation will continue to re-shape commerce in the years ahead, with the potential to deliver new growth opportunities for merchants, and offering customers more choice, convenience, value and instant gratification. In a broader sense, these innovations can also help promote employment by breaking down traditional barriers to buying and selling. For merchants, the opportunities will arise, they just have to know how to take advantage of them in the right way.

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