Artificial Intelligence (AI) is quickly finding a place at the heart of the enterprise, with it set to affect 25 percent of technology spend going forward, according to Accenture. Enabling better-informed decisions by augmenting human intelligence with powerful computing and precise data analysis, and then automating the tasks that follow, AI and automation – like an AA battery – have the power to energise business and help them drive towards success.
Their rapid emergence has been driven by three factors. The cloud has made huge amounts of computing and processing power available, on demand. The data deluge – where 90 percent of the world’s data has been created in just the last two years – has brought the critical mass needed to power the smart algorithms that drive these new capabilities. New AI tools that can easily be integrated into a business as an engine for innovation, are helping organisations more easily adopt them and gain benefit.
With so many potential applications for AI, where should companies start, especially given Forrester’s caution that in 2018, 75% of AI projects will underwhelm because they fail to model operational considerations? Here are five key areas for consideration:
1. Driving value from data: We live in a world where data is big and insight needs to be in real-time. As data sets become larger, new, automated, AI-enabled tools will speed up the ability to find the needle in the haystack and then ensure appropriate action is taken. These tools will also have an incredibly powerful role to play in how data is managed. Taking on the tasks of running, patching and optimising databases and data warehouses, these new offerings will deliver unprecedented availability, performance, and security—at a significantly lower cost by eliminating the cost of human error stemming from manual processes.
2. Rebalancing the cyber warfare: Another area where humans can’t keep up is around the rapidly expanding challenges inherent to enterprise cybersecurity. There are too many devices, too many applications, too many users, too many infringements and too many megabytes of log files for humans to make sense of it all, and then react in a timescale that would make a difference, in today’s world, that potentially could be milliseconds. Businesses will need to rely on AI and automation to automate the detection, prevention and response to security breaches, performance anomalies, and vulnerabilities. Only by using machines to fight machines will companies be able to reprioritize and rethink about how they defend their information.
3. The search for operational excellence: Businesses are under increasing pressure to reduce time-to market for new applications and services. At the same time, they are overwhelmed by the distributed nature and volume of their operational systems, finding their siloed form hindering their ability to make good decisions, troubleshoot issues and drive cross business collaboration. Cloud, while simplifying things in certain areas has added an extra dimension, making it increasingly difficult for IT teams to optimise enterprise systems and prevent catastrophic failures. AI can automate the many various monitoring and control requirements needed to keep enterprise systems running at their best, helping identify anomalies that human teams would have missed, enabling new levels of optimisation.
4. Boosting business performance: Embedded AI capabilities within core business applications such as enterprise resource planning (ERP), human capital management (HCM), supply chain management (HCM), Sales and Marketing are helping make the decision-making process simpler and more efficient for business professionals across the organisation. In Finance this has the potential to improve activities like supplier negotiations, especially at times like end of quarter reporting when companies are also focused on optimising cash flow needs and balancing costs. In HR, recruiters would be better able to identify the best candidates in the shortest time. For Marketing professionals AI is already being used to help them run more personalised campaigns around next best offers.
5. Creating conversation from chat – Finally, as shown by Bajaj, a good area to start with AI is chatbots, especially given the rising importance of the customer experience set to be a key competitive battle ground for 2018. With new AI enabled platforms available that make it quick and easy to build and train Intelligent Bots without the need for specialist AI skills.
Without doubt, AI will be an increasingly important element of the business environment, and is not something that can be watched from the sidelines. Given that the benefits of AI are really quite simple – speed from automation and the ability to make better decisions – if the guy in front makes a better decision than you and does it faster, you are going to be outraced. You can’t afford to sit back and wait.
- Niral Patel, Managing Director Oracle South Africa
Appdate: No wallet? No problem?
In his app roundup, SEAN BACHER highlights VodaPay Masterpass, Charge Running, South African App Integrator Directory, uKheshe Health and LocTransie.
Digital mobility is now a way of life and most are using smartphones to pay bills.
To meet this need Vodacom and Mastercard have launched VodaPay Masterpass, which enables Vodacom customers to load any bank card into a secure digital wallet, downloaded as an app on their smartphone. Once loaded, these cards and the secure credentials associated with them are safely stored, enabling customers to start transacting immediately without the hassle of entering card details each time they make a purchase.
Vodacom customers can buy prepaid data, airtime and SMS, or voice bundles, directly through the app. They can also select the Pay Bills menu option to settle their DStv accounts, pay a utility bill or take care of a traffic fine.
With the app’s Scan to Pay functionality, users can scan a QR code to pay for goods and services wherever Masterpass is accepted, including all SnapScan and Zapper merchants. Once a QR code is scanned, users select the card they wish to use, and enter their bank PIN number on their own device to complete the transaction.
Platform: Android and iOS
Expect to pay: A free download and users will not be charged for any transaction fees.
Most running apps track data like pace and distance and, in some cases play audio designed to motivate you, but don’t give you the push you get when you run with a friend. Charge Running is an app that lets you run alongside other runners, virtually, as well as giving live coaching to help you go the distance.
The app includes features such as:
· Unlimited access to live running classes and virtual races
· The ability to compete with runners anywhere in the world in real-time
· A live leaderboard that shows where you are in the pack to keep you pushing
· Live, personalised feedback from professional trainers
· Group chats with coaches and fellow runners throughout the run
· On-demand runs for times when you can’t join the live groups
· A choice of difficulty levels and race types
Platform: Android and iOS
Expect to pay: A free seven-day trial; thereafter R150 per month
Stockists: Visit the Charge Running site here for downloading instructions.
South African App Integrator Directory
The South African App Integrator Directory from Xero is designed to solve the complexity of choosing apps for small business owners.
The directory is now available in South Africa with six partners, including Realm Digital, Radical Cloud Solutions, Nimacc, Insights, Iridium Business Solutions and Creative CFO. According to Xero, these are all organisations with a proven track record of successfully integrating marketplace apps into Xero businesses. There are also currently over 700 apps in Xero’s App Marketplace worldwide, 21 of which are South African born.
As small businesses become more tech-savvy, they need to know exactly which apps to install on their devices and how the apps will help them. They also need to be able to install these apps from a trusted integrator so they know for what they are paying.
Platform: Any device with an up-to-date Internet browser.
Expect to pay: A one month trial version is offered, after which the App Integrator ranges from R125 to R245 per month, depending on the company’s needs.
Stockists: Visit Xero here for downloading instructions.
Click here to read about uKheshe Health and LocTransie.
Prize offered for drone films
DJI and SkyPixel, the world’s most popular aerial photography community, have announced the first short film contest inviting users to submit cinematic stories shot with camera and gimbal products. The 2019 SkyPixel Short Film Contest will accept entries until 14 October 2019. It welcomes submissions from all creators, ranging from hobbyists to social media users and professional videographers. around the globe.
The 2019 SkyPixel Short Film Contest consists of three storytelling categories—‘Big Moments Start Small,’ ‘Make Your Move’ and ‘Adventure Starts With You.’ There is no restriction on the type or brand of equipment participants use, and they can submit as many videos as they wish.
A total of 100 winners can win a range of prizes totaling $48,600 USD in categories including Recommended Films, Best Editing, Best Story, Nominated Entries, People’s Choice Prize as well as This Week’s Most Popular, sponsored by the partner SanDisk and WD brand from Western Digital Corp. This year’s Best Short Video winners will each receive the new Ronin-SC Pro Combo, Osmo Action as well as WD 2TB My Passport Wireless SSD.
Winning entries will also be showcased on the SkyPixel website as well as to DJI’s millions of fans and followers across its social media platforms.
“DJI has redefined how people capture stable video for all of life’s moments. The compact size, portability and powerful imaging system of our Osmo and Ronin series have also made it possible for anyone to take their creativity and inspirations to the next level,” said Basile David, Director of Brand and Content Partnerships at DJI. “With this contest, we hope to encourage more people to embrace and share their own creative way of storytelling.”
Since 2014, the SkyPixel online community has attracted 16 million professional aerial photographers and content creators from more than 140 countries, growing into the largest aerial photography community today. Over the past five years, SkyPixel has received over 150,000 submissions, becoming a go-to platform for original aerial masterpieces and extraordinary footage powered by other gimbal products focusing on various themes.
Details of the 2019 SkyPixel Short Film Contest
The short film contest consists of three categories:
Big Moments Start Small: Create a video showcasing the small, lightweight design of your camera device and your best cinematic scenes. Users are recommended to include at least 10 seconds of behind-the-scenes clips of their product such as DJI Osmo Pocket or other devices.
Make Your Move: Create a video showcasing the stabilized footage from your device. Users are recommended to include at least 10 seconds of behind-the-scenes clips of their product such as DJI Osmo Series or other devices.
Adventure Starts With You: Create a short, cinematic narrative film to showcase your creative skills and visual effects. Users are recommended to include at least 10 seconds of behind-the-scenes clips of their product such as DJI Ronin Series or other devices.
*Video submissions should not be longer than three minutes in length.
Submission Start Date: August 15, 2019, 2:00 AM (EST)
Submission End Date: October 14, 2019, 2:00 AM (EST)
Award Announcement: October 31, 2019