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South Africans reveal strong faith in tech

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Nearly 80% of South African Internet users with bank accounts think digital innovations have a positive impact on society – while only 5% think digital innovations are having a negative impact.

This is according to the findings from the Mastercard Impact of Innovation study, released on the sidelines of the Mastercard Innovation Forum 2016, which opened today in Budapest, Hungary with the participation of more than 500 attendees from Middle East and Africa, Central East Europe, Russia, Turkey and Ukraine. 

The Mastercard Impact of Innovation study surveyed 23,000 consumers in 23 different countries across Europe, Africa and the Middle East about their attitudes to digital technology. In South Africa, the study gathered data from over 1,000 internet users with bank accounts between the ages of 20 and 50.

Four out of five South African consumers also believe that digital services will be used by more people across more areas of life, with only 14% saying that digital services will remain the privilege of a minority in the future. They report that public education, public transport and public healthcare are the areas that should be prioritised for further digital innovation. On the other hand, digital solutions for networking or meeting people are considered to be overemphasized by more than a third.

The survey results also indicate that consumers who live in technologically less developed countries tend to be more enthusiastic about digital innovation than in markets where it is readily available.

Western Europe has the largest ratio of those resistant to digital change (17%), while Central and Eastern European countries and those in the Middle East and Africa have the highest number who actively embrace new technology. More than a quarter in South Africa, Russia, Turkey and Ukraine call themselves ‘eager promoters’ of new technology.

While enthusiastic about innovation, South African consumers want security, especially when it comes to making payments. They unanimously agreed that bank account security is their absolute priority when it comes to digital payments, followed by the security of their personal data.

More than half of South African respondents (51%) said they would prefer to authenticate themselves with a fingerprint rather than a PIN when paying with a bank card. Although a low ratio claimed to use biometric authentication, more than two thirds consider these methods to be a safe way to make purchases.

“Consumers across South Africa seek faster, more secure and smarter methods of payment for an increasing array of transactions,” said Mark Elliott, Division President, Mastercard, South Africa. “As mobile technology and payments evolve, people expect technology to simplify the way they pay for goods and services. Putting identity verification at their fingertips makes it easier for consumers to complete secure transactions.”

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Samsung unfolds the future

At the #Unpacked launch, Samsung delivered the world’s first foldable phone from a major brand. ARTHUR GOLDSTUCK tried it out.

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Everything that could be known about the new Samsung Galaxy S10 range, launched on Wednesday in San Francisco, seems to have been known before the event.

Most predictions were spot-on, including those in Gadget (see our preview here), thanks to a series of leaks so large, they competed with the hole an iceberg made in the Titanic.

The big surprise was that there was a big surprise. While it was widely expected that Samsung would announce a foldable phone, few predicted what would emerge from that announcement. About the only thing that was guessed right was the name: Galaxy Fold.

The real surprise was the versatility of the foldable phone, and the fact that units were available at the launch. During the Johannesburg event, at which the San Francisco launch was streamed live, small groups of media took turns to enter a private Fold viewing area where photos were banned, personal phones had to be handed in, and the Fold could be tried out under close supervision.

The first impression is of a compact smartphone with a relatively small screen on the front – it measures 4.6-inches – and a second layer of phone at the back. With a click of a button, the phone folds out to reveal a 7.3-inch inside screen – the equivalent of a mini tablet.

The fold itself is based on a sophisticated hinge design that probably took more engineering than the foldable display. The result is a large screen with no visible seam.

The device introduces the concept of “app continuity”, which means an app can be opened on the front and, in mid-use, if the handset is folded open, continue on the inside from where the user left off on the front. The difference is that the app will the have far more space for viewing or other activity.

Click here to read about the app experience on the inside of the Fold.

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Password managers don’t protect you from hackers

Using a password manager to protect yourself online? Research reveals serious weaknesses…

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Top password manager products have fundamental flaws that expose the data they are designed to protect, rendering them no more secure than saving passwords in a text file, according to a new study by researchers at Independent Security Evaluators (ISE).

“100 percent of the products that ISE analyzed failed to provide the security to safeguard a user’s passwords as advertised,” says ISE CEO Stephen Bono. “Although password managers provide some utility for storing login/passwords and limit password reuse, these applications are a vulnerable target for the mass collection of this data through malicious hacking campaigns.”

In the new report titled “Under the Hood of Secrets Management,” ISE researchers revealed serious weaknesses with top password managers: 1Password, Dashlane, KeePass and LastPass.  ISE examined the underlying functionality of these products on Windows 10 to understand how users’ secrets are stored even when the password manager is locked. More than 60 million individuals 93,000 businesses worldwide rely on password managers. Click here for a copy of the report.

Password managers are marketed as a solution to eliminate the security risks of storing passwords or secrets for applications and browsers in plain text documents. Having previously examined these and other password managers, ISE researchers expected an improved level of security standards preventing malicious credential extraction. Instead ISE found just the opposite. 

Click here to read the findings from the report.

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