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Huge tech potential will ride on public transport

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Technology-enabled public transport systems have the potential to become far more than merely ways to get people from the proverbial ‘A to B’, writes Harry van Huyssteen at T-Systems South Africa.

With innovations like high-speed connectivity, sensors, big data, geolocation and mobile services, transit routes can become the connective tissue that creates stronger communities and flourishing local economic development.

These various forms of technology can help stimulate ecosystems of trade and development alongside important commuter routes – uplifting local communities and improving the lives of millions of South Africans.

Using transport routes as a catalyst for economic development, a concept known as Transit Oriented Development (TOD), has a few clear benefits:

•             Access to economic opportunity… employment and entrepreneurship opportunities from businesses that operate at public transport nodes – like bus stations, train terminals, and taxi ranks.

•             Social spaces… where people can connect, network, and share knowledge. Just by creating a safe environment for people to interact, a myriad of opportunities can emerge.

•             Easier movement of labour… integrated and efficient transport routes reduce wasted time (such as waiting time, and walking between a train and a taxi station, for instance) – meaning that people can be more productive, and get home to their families in the evening with less hassle.

For TOD to be possible, gathering and intelligently using masses of commuter data is a critical starting point. Data-driven transport planning can ensure public services infrastructure – like schools, parks, hospitals and police services – are integrated into the major nodes of a region’s public transport infrastructure.

If we are to implement a new bus network in Soweto, for example, data collected from millions of daily commuters would reveal the ideal bus routes, times, and frequencies, to serve the maximum number of passengers.

But in developing economies, TOD strategies often have to be creative, fitting within the existing informal transit services and considering local culture, geography, and practices. Case-studies from first-world countries don’t always work everywhere in the world.

The remarkable Gondola-style cable cars in Columbia’s sprawling mountain city of Medellin is a great example of this. WiFi-equipped capsules transport residents between the upper- to the lower-regions of the city, connecting them with bus networks at ground level. At all of the major nodes you’ll find locally-owned restaurants and shops selling a variety of products to both locals and tourists alike.

In South Africa, we have a unique blend of formal and informal transit mechanisms. Considering local context means using technology to augment and incrementally improve the existing systems, rather than to outright replace them.

Even the most simple technology, like free Wi-Fi, could make a massive difference to commuters in our cities – giving access to those currently on the wrong side of the ‘digital divide’, helping to stimulate local business, and making communication far easier for travellers.

In fact, better communication is one of the clearest ways that we could improve our public transport. Commuters would be able to enquire about schedules and routes – through mobile apps, or USSD sessions, or web portals. Operators could communicate relevant information to passengers likely to be affected by, for instance, a late train (instead of bulk groups of travellers all receiving the same alerts).

Public transport operators could dramatically improve efficiencies with modern transport management systems – which link everything from ticketing to customer counting, from predictive maintenance to driver management and weather alerts. These comprehensive systems enable the optimal resource allocation, and the ability to respond in near real-time to isolated events, such as large entertainment events, unusual weather, strikes, or accidents.

Serving communities and applying technology in a way that benefits all requires deep partnerships between local government and specialist IT partners – to not only improve the levels of mobility and accessibility for commuters, but also stimulate new commerce, services, and tourism opportunities in the districts surrounding the transport hubs.

* Harry van Huyssteen, Transport Industry Subject Matter Expert, at T-Systems South Africa

 

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How we use phones to avoid human contact

A recent study by Kaspersky Lab has found that 75% of people pick up their connected device to avoid conversing with another human being.

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Connected devices are becoming essential to keeping people in contact with each other, but for many they are also a much-needed comfort blanket in a variety of social situations when they do not want to interact with others. A recent survey from Kaspersky Lab has confirmed this trend in behaviour after three-quarters of people (75%) admitted they use a device to pretend to be busy when they don’t want to talk to someone else, showing the importance of keeping connected devices protected under all circumstances. 

Imagine you’ve arrived at a bar and you’re waiting for your date. The bar is busy, and people are chatting all around you. What do you do now? Strike up a conversation with someone you don’t know? Grab your phone from your pocket or handbag until your date arrives to keep yourself busy? Why talk to humans or even make eye-contact with someone else when you can stare at your connected device instead?

The truth is, our use of devices is making it much easier to avoid small talk or even be polite to those around us, and new Kaspersky Lab research has found that 72% of people use one when they do not know what to do in a social situation. They are also the ‘go-to’ distraction for people even when they aren’t trying to look busy or avoid someone’s eye. 46% of people admit to using a device just to kill time every day and 44% use it as a daily distraction.

In addition to just being a distraction, devices are also a lifeline to those who would rather not talk directly to another person in day-to-day situations, to complete essential tasks. In fact, nearly a third (31%) of people would prefer to carry out tasks such as ordering a taxi or finding directions to where they need to go via a website and an app, because they find it an easier experience than speaking with another person.

Whether they are helping us avoid direct contact or filling a void in our daily lives, our constant reliance on devices has become a cause for panic when they become unusable. A third (34%) of people worry that they will not be able to entertain themselves if they cannot access a connected device. 12% are even concerned that they won’t be able to pretend to be busy if their device is out of action.

Dmitry Aleshin, VP for Product Marketing, Kaspersky Lab said, “The reliance on connected devices is impacting us in more ways than we could have ever expected. There is no doubt that being connected gives us the freedom to make modern life easier, but devices are also vital to help people get through different and difficult social situations. No matter what your ‘connection crutch’ is, it is essential to make sure your device is online and available when you need it most.”

To ensure your device lifeline is always there and in top health – no matter what the reason or situation – Kaspersky Security Cloud keeps your connection safe and secure:

·         I want to use my device while waiting for a friend – is it secure to access the bar’s Wi-Fi?

With Kaspersky Security Cloud, devices are protected against network threats, even if the user needs to use insecure public Wi-Fi hotspots. This is done through transferring data via an encrypted channel to ensure personal data safety, so users’ devices are protected on any connection.

·         Oh no! I’m bored but my phone’s battery is getting low – what am I going to do?

Users can track their battery level thanks to a countdown of how many minutes are left until their device shuts down in the Kaspersky Security Cloud interface. There is also a wide-range of portable power supplies available to keep device batteries charged while on-the-go.

·         I’ve lost my phone! How will I keep myself entertained now?

Should the unthinkable happen and you lose or have your phone stolen, Kaspersky Security Cloud can track and protect your device from data breaches, for complete peace of mind. Remote lock and locate features ensure your device remains secure until you are reunited.

 

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Five key biometric facts

Due to their uniqueness, fingerprints are being used more and more to quickly identify and ensure the security of customers. CLAUDE LANGLEY, Regional Sales Manager, for Africa at HID Global Biometrics, outlines five facts about the technology.

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How many times in a day are you expected to identify yourself? From when you arrive at work you are required to sign in, visiting your bank, receiving healthcare services… The list is endless. When a system knows who you are, you are able to do any number common, everyday activities. Your identity is unique and precious. It is also easily stolen and the target of many hackers across the globe. Technology is constantly evolving alongside the criminal element, always looking for ways to protect data and identity. One such solution happens to be biometrics and it is rapidly gaining traction in our increasingly complex modern world.

Reliable, secure and fundamentally YOU, unique biometric traits such as fingerprints are being used by banks, enterprises and consumers to verify identity. Biometric solutions offer significant identity protection because they use unique biological details to ensure an account is only accessed by the account holder, a door only opened by the owner. Here are five things that are little known about this technology…

  • The uncut identity. Your fingerprint is unique to you. Nobody can use a copy of it to impersonate you. Good technology is capable of scanning down into the layers of the fingertip to differentiate unique elements of a person’s fingerprint, this data is then encrypted and used as a key to unlocking whichever physical or virtual door that the biometric system protects.
  • The living proof. No, there is nothing to the stories of fingerprints being used without their owner’s knowledge or permission. Biometric solutions can use specific variables to determine if the finger used to access the system is that of a present, living person.  A copy or a fake cannot be used to access a cutting-edge biometric solution.
  • Easy and convenient. Queues and documents and paperwork may well be a thing of the past should biometrics take a firmer grip of government and banking systems. The process of registering is easy, and access to identity documents and records is yours alone.
  • Security blanket. A thousand passwords and a hundred post-it notes stuck on walls and drawers.  An excel file with a list of sites and applications and their corresponding passwords, all a thing of the past.  Nobody needs to remember their password with biometrics, they only need to show up.
  • Anywhere is cool. Schools, airports, networks, offices, homes, toilets, banks, libraries, governments, border controls, immigration services, call centres, hospitals and even clubs and pubs – knowing “who” matters and biometrics can quickly and conveniently confirm your identity where needed.

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