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Smart home is with us

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fridges, TVs and in some cases, full automation, they are becoming more and more realistic, writes RIAAN GRAHAM, Sales Director for Ruckus, sub-Saharan Africa.

In today’s crazy technology age, we are seeing many developments being incorporated into the home from smart fridges, lighting, CCTV cameras, smart TVs and mirrors. In some parts of the world, we are even seeing automation being fully integrated into the home.

Residents are connecting more devices in their home from laptops to smartphones, gaming systems, and other smart home devices. They want a connected home where wireless services link every aspect of their work and play together, and property owners are looking at ways to ensure this is all provided to the home owner.

While full home automation has not been high on the average house hunter’s priority list, things are about to change – just look at the stats.

In 2016, 80 million smart home devices were delivered world-wide – a 64% increase from 2015, according to IHS Markit. What’s more, the global smart home market was valued at around USD $24.10 billion in 2016 and is expected to reach approximately USD $53.45 billion in 2022, growing at a CAGR of slightly above 14.5% between 2017 and 2022. The Middle East and Africa is also expected to be one of the fastest growing regional markets for smart homes in the coming years, where the major growth drivers include awareness among consumers for energy consumption, on-demand services and rising disposable income. This is changing expectations all round.

Property Developers Have their Work Cut Out for Them 

As a property developer or investor, you invest a lot of resources to provide a great living experience in your multi-dwelling units (MDUs). But whether it’s student housing, luxury apartment complexes, assisted living or other properties, your residents expect more today. They no longer see you as just the landlord, they also want you to be their network service provider. That means supporting a large number of smart devices, demanding video and gaming services, and other high-bandwidth wireless applications. This means making the network experience just as reliable as residents’ water, heat and electricity.

That’s a lot of technical challenges to overcome. But your residents don’t want to hear about how hard it is to provide great Wi-Fi in places with thousands of devices, large indoor/outdoor coverage areas and multi-story buildings. All they know is that the property down the street offers free Wi-Fi. Does yours?

Network access rolled into the rent sounds great to residents. This is becoming a major driving decision for people to determine if they would like to move or stay in their current residence. However, wireless dreams can quickly turn to nightmares – for both residents and the business – if the Wi-Fi isn’t simple, reliable and secure. A resident’s love for Wi-Fi will quickly turn to hate if connecting their devices is a chore, or if they have to constantly provide credentials to log back onto the network. If residents are relying on the property owner for Wi-Fi, it needs to be protecting their sensitive traffic.

As a (property owner) Wi-Fi provider, one should look at the following:

  • To deliver high-performance across hundreds of units and thousands of users – even in environments with mixed indoor/outdoor spaces and varying construction material
  • To deploy access points and wireless solutions that support more simultaneous devices and higher-bandwidth applications, even in challenging residential environments. Patented BeamFlex+ antenna technology adapts for interference and other wireless challenges automatically to provide consistent connections to every device and user
  • To look for simple, secure on-boarding management so that Wi-Fi doesn’t have to be more complicated than any other utility on your property. Find a solution where residents can connect any device, anywhere on the property in seconds, through a branded self-service portal. They can log on once and never have to do anything again. And they can do it all through a platform that protects every connection with the strongest wireless encryption

In the multi-dwelling housing market, amenities are king! This message is consistent across the board within condos, student housing and assisted living management organisations where everyone understands that potential tenants want one thing: amenities. In today’s world, the number one tenant amenity is Wi-Fi. Whether it is a young professional who works from home, a student accessing course content, or senior citizens needing to communicate with health care providers, they all have one thing in common: the need to stay connected.

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Now download a bank account

Absa has introduced an end-to-end account opening for new customers, through the Absa Banking App, which can be downloaded from the Android and Apple app stores. This follows the launch of the world first ChatBanking on WhatsApp service.

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This “download your account” feature enables new customers to Absa, to open a Cheque account, order their card and start transacting on the Absa Banking App, all within minutes, from anywhere and at any time, by downloading it from the App stores.

“Overall, this new capability is not only expected to enhance the customer’s digital experience, but we expect to leverage this in our branches, bringing digital experiences to the branch environment and making it easier for our customers to join and bank with us regardless of where they may be,” says Aupa Monyatsi, Managing Executive for Virtual Channels at Absa Retail & Business Banking.

“With this innovation comes the need to ensure that the security of our customers is at the heart of our digital experience, this is why the digital onboarding experience for this feature includes a high-quality facial matching check with the Department of Home Affairs to verify the customer’s identity, ensuring that we have the most up to date information of our clients. Security is supremely important for us.”

The new version of the Absa Banking App is now available in the Apple and Android App stores, and anyone with a South African ID can become an Absa customer, by following these simple steps:

  1. Download the Absa App
  2. Choose the account you would like to open
  3. Tell us who you are
  4. To keep you safe, we will verify your cell phone number
  5. Take a selfie, and we will do facial matching with the Department of Home Affairs to confirm you are who you say you are
  6. Tell us where you live
  7. Let us know what you do for a living and your income
  8. Click Apply.

 

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How we use phones to avoid human contact

A recent study by Kaspersky Lab has found that 75% of people pick up their connected device to avoid conversing with another human being.

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Connected devices are becoming essential to keeping people in contact with each other, but for many they are also a much-needed comfort blanket in a variety of social situations when they do not want to interact with others. A recent survey from Kaspersky Lab has confirmed this trend in behaviour after three-quarters of people (75%) admitted they use a device to pretend to be busy when they don’t want to talk to someone else, showing the importance of keeping connected devices protected under all circumstances. 

Imagine you’ve arrived at a bar and you’re waiting for your date. The bar is busy, and people are chatting all around you. What do you do now? Strike up a conversation with someone you don’t know? Grab your phone from your pocket or handbag until your date arrives to keep yourself busy? Why talk to humans or even make eye-contact with someone else when you can stare at your connected device instead?

The truth is, our use of devices is making it much easier to avoid small talk or even be polite to those around us, and new Kaspersky Lab research has found that 72% of people use one when they do not know what to do in a social situation. They are also the ‘go-to’ distraction for people even when they aren’t trying to look busy or avoid someone’s eye. 46% of people admit to using a device just to kill time every day and 44% use it as a daily distraction.

In addition to just being a distraction, devices are also a lifeline to those who would rather not talk directly to another person in day-to-day situations, to complete essential tasks. In fact, nearly a third (31%) of people would prefer to carry out tasks such as ordering a taxi or finding directions to where they need to go via a website and an app, because they find it an easier experience than speaking with another person.

Whether they are helping us avoid direct contact or filling a void in our daily lives, our constant reliance on devices has become a cause for panic when they become unusable. A third (34%) of people worry that they will not be able to entertain themselves if they cannot access a connected device. 12% are even concerned that they won’t be able to pretend to be busy if their device is out of action.

Dmitry Aleshin, VP for Product Marketing, Kaspersky Lab said, “The reliance on connected devices is impacting us in more ways than we could have ever expected. There is no doubt that being connected gives us the freedom to make modern life easier, but devices are also vital to help people get through different and difficult social situations. No matter what your ‘connection crutch’ is, it is essential to make sure your device is online and available when you need it most.”

To ensure your device lifeline is always there and in top health – no matter what the reason or situation – Kaspersky Security Cloud keeps your connection safe and secure:

·         I want to use my device while waiting for a friend – is it secure to access the bar’s Wi-Fi?

With Kaspersky Security Cloud, devices are protected against network threats, even if the user needs to use insecure public Wi-Fi hotspots. This is done through transferring data via an encrypted channel to ensure personal data safety, so users’ devices are protected on any connection.

·         Oh no! I’m bored but my phone’s battery is getting low – what am I going to do?

Users can track their battery level thanks to a countdown of how many minutes are left until their device shuts down in the Kaspersky Security Cloud interface. There is also a wide-range of portable power supplies available to keep device batteries charged while on-the-go.

·         I’ve lost my phone! How will I keep myself entertained now?

Should the unthinkable happen and you lose or have your phone stolen, Kaspersky Security Cloud can track and protect your device from data breaches, for complete peace of mind. Remote lock and locate features ensure your device remains secure until you are reunited.

 

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