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Device love: how gadgets get in couples’ way

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According to the latest Kaspersky Lab study, there are not only pros of “connected love” but also cons that should be taken into account.

In today’s digital world, it has become commonplace for couples to depend on devices to communicate and stay connected to each other. However, according to the latest Kaspersky Lab study, there are not only pros of “connected love” but also cons that should be taken into account. For example, 55% of couples globally have argued about device overuse, highlighting how although devices often help to bring couples closer together, they can also push them apart and potentially put relationships at risk.

Many people today depend on devices to stay connected with their friends and family, and the same is true for those in relationships. Indeed, couples today frequently use devices and online messaging services to strengthen their relationship: 8-in-10 people always stay in touch with their partner online when they are apart from each other and 62% of people agree that communicating through devices and the internet helps them feel closer to their partner, especially for people who are dating but do not live together (75%).

This digital devotion also extends to shared devices, as 53% of people say their relationship has improved since sharing their online activities, such as accounts and devices. Clearly, there are positives that come from using devices, but there are also some negatives that need to be considered.

The research found that device usage can also lead to arguments between loved ones about a range of device-related issues such as overuse and cybersecurity incidents.

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For example, 51% have argued about a device being used during a meal or face-to-face conversation. In addition, over half (55%) of people have argued with their partner due to too much time being spent on a device, which is higher (58%) for couples that live together, compared to 49% of those who are dating but live separately. This suggests that people don’t like feeling neglected and want their partner’s attention to be on them when they are together.

But excessive device usage isn’t the only thing that couples bicker about. Access to devices is also clearly a source of friction in relationships. A quarter (25%) have argued about whose turn it is to use the device, while forgetting to charge (45%) and losing (28%) devices are also causes of disagreements among couples.

Finally, there are cybersecurity issues to consider. Nearly a quarter (24%) of couples have argued after one person infected the device with malware and 19% have rowed after one partner lost money online by mistake or because of malware. As you would expect, couples that share devices are significantly more likely to argue about the issues mentioned above, highlighting how, when it comes to modern relationships, devices can be foes as well as friends.

“The capabilities of modern devices have created huge opportunities for couples, enabling them to constantly stay connected and build their relationship even when they are not together,” said Dmitry Aleshin, VP for Product Marketing, Kaspersky Lab. “But, there are cons as well as pros to take into account. These same devices which help couples to secure their love when they are apart, can also cause arguments when they are used irresponsibly. By making a conscious effort to take care of their digital lives – including devices, accounts and online activities – and to not neglect their partners in the physical world, people can enjoy the many benefits that the digital world offers without upsetting their other half.”

With people today spending so much time online and cybersecurity risks continuing to become more prevalent, they need to make sure that they are protected from the latest cyberthreats. One way to do this is through tools such as Kaspersky Total Security, which is a multifunctional solution that can protect every part of people’s digital lives and secure several devices at once. This allows couples to communicate with each other without having to worry about being compromised by malware or having their personal data fall into the wrong hands.

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Now download a bank account

Absa has introduced an end-to-end account opening for new customers, through the Absa Banking App, which can be downloaded from the Android and Apple app stores. This follows the launch of the world first ChatBanking on WhatsApp service.

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This “download your account” feature enables new customers to Absa, to open a Cheque account, order their card and start transacting on the Absa Banking App, all within minutes, from anywhere and at any time, by downloading it from the App stores.

“Overall, this new capability is not only expected to enhance the customer’s digital experience, but we expect to leverage this in our branches, bringing digital experiences to the branch environment and making it easier for our customers to join and bank with us regardless of where they may be,” says Aupa Monyatsi, Managing Executive for Virtual Channels at Absa Retail & Business Banking.

“With this innovation comes the need to ensure that the security of our customers is at the heart of our digital experience, this is why the digital onboarding experience for this feature includes a high-quality facial matching check with the Department of Home Affairs to verify the customer’s identity, ensuring that we have the most up to date information of our clients. Security is supremely important for us.”

The new version of the Absa Banking App is now available in the Apple and Android App stores, and anyone with a South African ID can become an Absa customer, by following these simple steps:

  1. Download the Absa App
  2. Choose the account you would like to open
  3. Tell us who you are
  4. To keep you safe, we will verify your cell phone number
  5. Take a selfie, and we will do facial matching with the Department of Home Affairs to confirm you are who you say you are
  6. Tell us where you live
  7. Let us know what you do for a living and your income
  8. Click Apply.

 

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How we use phones to avoid human contact

A recent study by Kaspersky Lab has found that 75% of people pick up their connected device to avoid conversing with another human being.

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Connected devices are becoming essential to keeping people in contact with each other, but for many they are also a much-needed comfort blanket in a variety of social situations when they do not want to interact with others. A recent survey from Kaspersky Lab has confirmed this trend in behaviour after three-quarters of people (75%) admitted they use a device to pretend to be busy when they don’t want to talk to someone else, showing the importance of keeping connected devices protected under all circumstances. 

Imagine you’ve arrived at a bar and you’re waiting for your date. The bar is busy, and people are chatting all around you. What do you do now? Strike up a conversation with someone you don’t know? Grab your phone from your pocket or handbag until your date arrives to keep yourself busy? Why talk to humans or even make eye-contact with someone else when you can stare at your connected device instead?

The truth is, our use of devices is making it much easier to avoid small talk or even be polite to those around us, and new Kaspersky Lab research has found that 72% of people use one when they do not know what to do in a social situation. They are also the ‘go-to’ distraction for people even when they aren’t trying to look busy or avoid someone’s eye. 46% of people admit to using a device just to kill time every day and 44% use it as a daily distraction.

In addition to just being a distraction, devices are also a lifeline to those who would rather not talk directly to another person in day-to-day situations, to complete essential tasks. In fact, nearly a third (31%) of people would prefer to carry out tasks such as ordering a taxi or finding directions to where they need to go via a website and an app, because they find it an easier experience than speaking with another person.

Whether they are helping us avoid direct contact or filling a void in our daily lives, our constant reliance on devices has become a cause for panic when they become unusable. A third (34%) of people worry that they will not be able to entertain themselves if they cannot access a connected device. 12% are even concerned that they won’t be able to pretend to be busy if their device is out of action.

Dmitry Aleshin, VP for Product Marketing, Kaspersky Lab said, “The reliance on connected devices is impacting us in more ways than we could have ever expected. There is no doubt that being connected gives us the freedom to make modern life easier, but devices are also vital to help people get through different and difficult social situations. No matter what your ‘connection crutch’ is, it is essential to make sure your device is online and available when you need it most.”

To ensure your device lifeline is always there and in top health – no matter what the reason or situation – Kaspersky Security Cloud keeps your connection safe and secure:

·         I want to use my device while waiting for a friend – is it secure to access the bar’s Wi-Fi?

With Kaspersky Security Cloud, devices are protected against network threats, even if the user needs to use insecure public Wi-Fi hotspots. This is done through transferring data via an encrypted channel to ensure personal data safety, so users’ devices are protected on any connection.

·         Oh no! I’m bored but my phone’s battery is getting low – what am I going to do?

Users can track their battery level thanks to a countdown of how many minutes are left until their device shuts down in the Kaspersky Security Cloud interface. There is also a wide-range of portable power supplies available to keep device batteries charged while on-the-go.

·         I’ve lost my phone! How will I keep myself entertained now?

Should the unthinkable happen and you lose or have your phone stolen, Kaspersky Security Cloud can track and protect your device from data breaches, for complete peace of mind. Remote lock and locate features ensure your device remains secure until you are reunited.

 

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