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Broadband can drive economies across Africa

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Africa’s legacy broadband infrastructure offers the continent the opportunity to leapfrog technology. FARHAD KHAN of Yahsat believes there is an opportunity for the continent to broadly become an early and easy adopter of new technologies.

As Africa’s economies continue to grow, more of the continent’s residents have been provided with a higher standard of living and additionally possess increased disposable income. The direct correlation between investment in broadband connectivity and the growth in economic activity has been well established, with research from the GSM Association amongst others, suggesting that for every 10 per cent increase in broadband connectivity, the GDP of developing nations rises by 1.38 per cent.  So, the impact of a 30 per cent rise in broadband connectivity across Africa in the coming decade would have a major positive economic benefit.

Africa’s relatively porous, legacy broadband infrastructure offers the continent the opportunity to leapfrog technology and roll out cutting edge, contemporary networks; given there are relatively few issues regarding network integration and regulatory red tape.  Therefore, there is a real opportunity for the continent to broadly become an early – and easy – adopter of new technologies.

The broadband revolution is already well underway across Africa, and there is no shortage of focus on providing the continent with affordable, reliable and  stable broadband connectivity. Take for example the vision of Internet.org and the innovative ideas to provide connectivity and access.  Some of these innovations include:

  • Facebook’s plans for Wi-Fi delivered by drones
  • Elon Musk’s SpaceX adopting reusable launchers to reduce the capital cost of providing broadband via satellite
  • The potential of Li-Fi to deliver high capacity, low power connectivity

One of the exciting perspectives to the broadband story for Africa is that real gains can be made now, today. Yahsat is in the unique position to be able to deliver stable, high powered, affordable broadband connectivity to our footprint immediately. We are in a unique and advantageous position to deploy our fleet of Ka-band satellites, utilising our capacity and spot beams to optimise the broadband pipe, to where it is needed most – efficiently and reliably. Next year our coverage area will widen even further with the launch of our third satellite, giving Yahsat the potential to reach 60 per cent of Africa’s population across 28 countries.

The advantages of satellite communications services are numerous and significant – offering stable, affordable broadband connectivity that, in turn, has the ability to change the fortunes of a nation – and its people, for the better. The provision of improved education, better healthcare, stronger, sustainable economic growth, and social development are all potential benefits that can be reaped by investing in the appropriate broadband technology.

We are already seeing first-hand the benefits that satellite technology is bringing to communities and individuals in Africa. Take the example of Eastern Cape in South Africa, a region that covers 65,000 square miles. Outside of the major cities, the province is diverse in terms of landscape, and home to many rural communities. These remote communities rely on local resources to stay informed and educated, with community libraries playing a key role. Traditionally these libraries have been underserved in terms of connectivity, meaning library-to-library communications and public internet access have been unreliable.  With our satellite broadband service, YahClick, and service partner Vox Telecom, we joined forces with The National Library to provide satellite broadband internet services to 207 public libraries in the Eastern Cape, covering a population of over 6 million. Communities across the Eastern Cape now have easier access to information and knowledge, enhancing the lives of millions of people.

When it comes to public services, they are easily accessible in urban areas; however, their availability across remote communities remains rather low. Home to one of the world’s largest national pension funds, South Africa has over 1.2 million people needing access to funds to be able to subsist during their retirement. Surprisingly, an estimated 10% of its eligible citizens are unaware of or unable to access these funds. Hence, there was a need to provide always-on broadband connectivity to allow real-time access to people’s pension. Again, with Vox Telecom, we worked with the South Africa Government Employees Pensions Fund to provide a solution through our YahClick Go service. Government pensions fund field service employees were able to mobilise their services in vans, with real-time access to the government pension system. Unhindered by the likes of mountains and inclement weather, they enabled access in the remotest areas, and today, all 1.2 million members of the GEPF and their beneficiaries can now gain access to valuable financial services thanks to satellite broadband connectivity.

The applications are endless for schools, medical centres, commerce/banking, as well as for connecting under serviced, off-network areas such as rural communities. Last September, under the auspices of the United Nations, countries adopted a set of goals to end poverty, protect the planet, and ensure prosperity for all as part of a sustainable development agenda. Each goal has specific targets to be achieved over the next 15 years, and we believe broadband connectivity plays an instrumental role in the achievement of these ambitions, to the benefit of all, including the People of Africa.

* Farhad Khan, Chief Commercial Officer, Yahsat 

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Huawei goes ultra-premium

Porsche Design and Huawei have launched the Porsche Design Huawei Mate RS in South Africa exclusive to MTN and retailing for R 26 459.

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The Porsche Design Huawei Mate RS boasts features like the world’s first dual fingerprint design, including an in-screen fingerprint sensor, the world’s first Artificial Intelligence (AI) processor and Leica triple camera with 40MP image capture.

“After the overwhelming success of the Porsche Design Huawei Mate 10 Pro in South Africa, we now bring you our latest offering, a perfect blend of innovation in a smartphone and luxury design,” said Likun Zhao, Vice President of Huawei Consumer Business Group Southern Africa. “From three-point security feature including facial recognition, rear fingerprint scanner and the new innovative in-screen fingerprint to the Leica triple camera system. it culminates in an unprecedented experience for our customers.”

The device incorporates Porsche Design’s signature design language and Huawei’s breakthrough technology.  The phone has a 6” 2K curved OLED screen and symmetrical look, minimalist feel and 8-edged 3D curved glass body.

High performance is symbolised by the naming of the smartphone: the term “RS” in the world of Porsche motorsport stands for outstanding racing performance.

Huawei provided the following information on The Porsche Design Huawei Mate RS benefits and features :

·         The world’s first dual fingerprint scanner for enhanced convenience, allowing users to wake and unlock the device simply, thanks to an in-screen fingerprint sensor. Hover to wake the device, touch to unlock it

·         The winning combination of Leica triple camera with 40MP RGB sensor technology and exceptional photography powered by Master AI. This combination puts effortless, eye-catching photography at the fingertips of those looking to immortalise their favourite moments. Combined with 5 x hybrid zoom, and the world’s first AI image stabilisation on a smartphone camera ensures photography lovers can capture the best shots with exceptional clarity in almost any situation

·         The Porsche Design Huawei Mate RS is the first Huawei handset to allow quick wireless charging, making it even easier to keep the phone topped up and ready to go and, thanks to its long lasting battery, users will easily be powered through the busiest of days

·         An ‘intelligent’ smartphone, the powerful AI processor automatically tailors the performance of the phone according to how it is used – constantly learning, understanding and anticipating needs, it is the perfect personal assistant for the pocket

·         256GB of internal storage means those constantly on the go and constantly on their phone can be worry free

·         Dual SLS (super linear system) speakers with DOLBY ATMOS enable users to have a superior experience, with the best immersive surround sound and entertainment on the go

·         Splash, water and dust resistant, which means there is no need to worry about damaging the device in the rain or accidentally dropping it in water

Jan Becker, CEO Porsche Design Group, said: “Both Porsche Design and Huawei seek to imagine and develop products that stand for precision and perfection, intelligent functionality and highly sophisticated design. Our aim was to create an outstanding device that goes one step further. We believe we have reached this goal by taking our partnership to the next level.”

Porsche Design and Huawei have worked in tandem to develop a smartphone that fuses together the two brands’ DNA, wealth of experience in design and technology, industry-leading expertise and exceptional performance. Through the use of colour in the device’s body, software themes and accessories, the new handset is accentuated with Porsche Design’s distinguished aesthetic and purist, minimalist feel.

The Porsche Design Huawei Mate RS will be available to purchase exclusively from MTN at R 26 459.

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Cross-channel chat launched

Clickatell has launched a cross-channel live chat service, Touch Go, that transforms omni-channel customer care.

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It enables live chat across a company’s website as well as social platforms (Twitter and Facebook) and mobile apps, bringing customer care and engagement into a single business platform.

“Today’s consumers expect to engage with your brand on the digital channel of their choosing,” says Deon van Heerden, Clickatell Engage CEO and Group CFO. “They want to message your business and instantly have queries resolved, find the information and services they are looking for, without the need for a voice call. Clickatell’s Touch Go makes that happen with the right level of capabilities for businesses of all sizes.”

Businesses can start using Touch Go immediately, with a free Starter option. Touch Go requires no credit card for sign-up and is fully featured with a simple setup process. It offers customisable branding, a unified chat desk business application as well as reports and analytics.

As the business scales up its digital customer care, it can opt-in for the Touch Enterprise offering. Touch Enterprise is designed for scaling up customer care efforts through advanced capabilities including AI driven virtual agents, sentiment analysis, automated workflows, enterprise integrations and in-channel mini-applications.

“Customer care has become a defining factor for sustained business success ” says Nirmal Nair, Clickatell Engage EVP Product & Marketing. “In an ever-increasing mobile native world, customers often choose to interact digitally, but they also expect to be able to reach a human immediately, should they need. Monitoring multiple channels and providing immediate action becomes challenging with siloed deployments. Touch’s unified solution allows businesses of all sizes to provide the customer delight in a simple modular approach.”

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