On the day Samsung launched its new flagship product in South Africa, it also announced a return to its profitable ways, echoing news from its greatest rival, writes ARTHUR GOLDSTUCK.
It was a coincidence that Samsung Electronics announced an expected surge in profits the day it launched a new flagship device in South Africa. Nevertheless, it will have done wonders for confidence in the company as it brings to market a device that is notable for its incremental improvements rather than startling innovation.
The Samsung Galaxy Note5, now in stores, will go head-to-head with the Apple iPhone 6Ss Plus, which arrives in the country a week later. Again, both the similarity in model numbers and in release dates locally are coincidental.
However, it is no coincidence that neither company is wasting time alerting the market to the fact that it is riding high. A week earlier, Apple had announced it had sold more than 13 million new iPhone 6s and 6s Plus models, which it described as “a new record, just three days after launch”.
“Sales for iPhone 6s and iPhone 6s Plus have been phenomenal, blowing past any previous first weekend sales results in Apple’s history,” said CEO Tim Cook.
Samsung meanwhile forecast its first increase in quarterly profits in two years, saying it estimated its profit for the July-September quarter would leap 80 per cent to $6.3-billion.
Not that it was selling more phones, however. According to Reuters, “favourable currency rates and robust component sales appeared have to offset weakness in smartphones”. In fact, Samsung had lost market share to Apple at the high end and to Chinese rival Xiaomi at the low end of the smartphone market.
Analyst Lee Seung-woo told Reuters: “There were worries that overall earnings will continue falling as mobile profits declined, but now the numbers make the case that Samsung has the capacity to withstand weakness from the mobile business.”
The number of phone sold will be revealed when quarterly results are released later this month, and may put a damper on investor sentiment. However, that will mask the extent to which Samsung benefits from the surge in sales by smaller rivals: it supplies the computer chips that many manufacturers use in other smartphones, and even the display screens used by the likes of Huawei.
Of course, it would still like to sell more of its own handsets, and the Note5 is likely to build on the dominant position Samsung holds in the market for “phablets” – handsets with 5.5-inch and larger displays.
As reported in this column when the device was unveiled in New York in August, the default phablet size has steadily crept upward. The original Note, released in 2011, carried a mere 5,3-inch display. That is small by today’s standards, yet at the time was laughed off by many because of its “absurd” size. When Samsung went on to sell 10-million units in less than twelve months, a new industry category was born.
Apple’s 6s Plus is in a sense a descendant of that Note, in terms of Apple being forced to join the phablet revolution. In the same way that many of Apple’s rivals were forced to eat their words after initially dismissing the iPhone’s touchscreen as irrelevant, Apple has had to eat humble pie following its loud and derisive dismissal of anything bigger than a 4-inch screen.
The Galaxy Note eventually grew to 5.7-inches, and the new Note5 takes full advantage of the added real estate. As stated in August, however, the battle is now one for differentiation rather than format.
The Note aims at professional users who have probably already discovered the productivity benefits of a larger handset and the S-Pen stylus. Again, this is an area where Samsung led the way, after Steve Jobs’ infamous comment in 2010: “If you need a stylus, you’ve already failed.”
In 2015, Apple announced the Apple Pencil, a stylus for the new iPad Pro. The American technology media have bent over backwards to explain why the Pencil is not really a stylus, and why Steve Jobs meant something else altogether, proving that the great man’s so-called “reality distortion field” survives long after his passing.
However, change a few brand names, and he would probably not have disagreed with the comments made by Samsung president and CEO JK Shin at the Note5 launch: “The Pen is to the Note what the mouse is to the PC.”
The improved split-screen functionality of the Note5 takes it to a higher multitasking level, enhancing another user need that Apple has yet to acknowledge – but there is little doubt it will eventually have to follow in Samsung’s wake here, too.
So, while Samsung may not be able to match Apple’s sales figures for single devices, it is abundantly clear that it is also not skulking in the American company’s shadows.
* Arthur Goldstuck is founder of World Wide Worx and editor-in-chief of Gadget.co.za. Follow him on Twitter and Instagram on @art2gee
Now download a bank account
Absa has introduced an end-to-end account opening for new customers, through the Absa Banking App, which can be downloaded from the Android and Apple app stores. This follows the launch of the world first ChatBanking on WhatsApp service.
This “download your account” feature enables new customers to Absa, to open a Cheque account, order their card and start transacting on the Absa Banking App, all within minutes, from anywhere and at any time, by downloading it from the App stores.
“Overall, this new capability is not only expected to enhance the customer’s digital experience, but we expect to leverage this in our branches, bringing digital experiences to the branch environment and making it easier for our customers to join and bank with us regardless of where they may be,” says Aupa Monyatsi, Managing Executive for Virtual Channels at Absa Retail & Business Banking.
“With this innovation comes the need to ensure that the security of our customers is at the heart of our digital experience, this is why the digital onboarding experience for this feature includes a high-quality facial matching check with the Department of Home Affairs to verify the customer’s identity, ensuring that we have the most up to date information of our clients. Security is supremely important for us.”
The new version of the Absa Banking App is now available in the Apple and Android App stores, and anyone with a South African ID can become an Absa customer, by following these simple steps:
- Download the Absa App
- Choose the account you would like to open
- Tell us who you are
- To keep you safe, we will verify your cell phone number
- Take a selfie, and we will do facial matching with the Department of Home Affairs to confirm you are who you say you are
- Tell us where you live
- Let us know what you do for a living and your income
- Click Apply.
How we use phones to avoid human contact
A recent study by Kaspersky Lab has found that 75% of people pick up their connected device to avoid conversing with another human being.
Connected devices are becoming essential to keeping people in contact with each other, but for many they are also a much-needed comfort blanket in a variety of social situations when they do not want to interact with others. A recent survey from Kaspersky Lab has confirmed this trend in behaviour after three-quarters of people (75%) admitted they use a device to pretend to be busy when they don’t want to talk to someone else, showing the importance of keeping connected devices protected under all circumstances.
Imagine you’ve arrived at a bar and you’re waiting for your date. The bar is busy, and people are chatting all around you. What do you do now? Strike up a conversation with someone you don’t know? Grab your phone from your pocket or handbag until your date arrives to keep yourself busy? Why talk to humans or even make eye-contact with someone else when you can stare at your connected device instead?
The truth is, our use of devices is making it much easier to avoid small talk or even be polite to those around us, and new Kaspersky Lab research has found that 72% of people use one when they do not know what to do in a social situation. They are also the ‘go-to’ distraction for people even when they aren’t trying to look busy or avoid someone’s eye. 46% of people admit to using a device just to kill time every day and 44% use it as a daily distraction.
In addition to just being a distraction, devices are also a lifeline to those who would rather not talk directly to another person in day-to-day situations, to complete essential tasks. In fact, nearly a third (31%) of people would prefer to carry out tasks such as ordering a taxi or finding directions to where they need to go via a website and an app, because they find it an easier experience than speaking with another person.
Whether they are helping us avoid direct contact or filling a void in our daily lives, our constant reliance on devices has become a cause for panic when they become unusable. A third (34%) of people worry that they will not be able to entertain themselves if they cannot access a connected device. 12% are even concerned that they won’t be able to pretend to be busy if their device is out of action.
Dmitry Aleshin, VP for Product Marketing, Kaspersky Lab said, “The reliance on connected devices is impacting us in more ways than we could have ever expected. There is no doubt that being connected gives us the freedom to make modern life easier, but devices are also vital to help people get through different and difficult social situations. No matter what your ‘connection crutch’ is, it is essential to make sure your device is online and available when you need it most.”
To ensure your device lifeline is always there and in top health – no matter what the reason or situation – Kaspersky Security Cloud keeps your connection safe and secure:
· I want to use my device while waiting for a friend – is it secure to access the bar’s Wi-Fi?
With Kaspersky Security Cloud, devices are protected against network threats, even if the user needs to use insecure public Wi-Fi hotspots. This is done through transferring data via an encrypted channel to ensure personal data safety, so users’ devices are protected on any connection.
· Oh no! I’m bored but my phone’s battery is getting low – what am I going to do?
Users can track their battery level thanks to a countdown of how many minutes are left until their device shuts down in the Kaspersky Security Cloud interface. There is also a wide-range of portable power supplies available to keep device batteries charged while on-the-go.
· I’ve lost my phone! How will I keep myself entertained now?
Should the unthinkable happen and you lose or have your phone stolen, Kaspersky Security Cloud can track and protect your device from data breaches, for complete peace of mind. Remote lock and locate features ensure your device remains secure until you are reunited.