In San Francisco last week, Lenovo unveiled what may well be the future of smartphones, writes ARTHUR GOLDSTUCK.
“Bend me, shape me, anyway you want me,” went the silly Sixties pop song. And now the gadgets industry is going the same way.
The fully bendable phone and the foldable tablet screen are finally on the way. Modular phones – as with Lego, you just attach the functionality you want – have made a big arrival in 2016. So, just when you thought that every possible improvement to the smartphone had been made, someone goes a step further.
“Innovation never stands still – I can’t remember a time when there has been more innovation in this space,” said Brian Krzanich, CEO of Intel Corporation, during a keynote address at the Lenovo Tech World conference in San Francisco last week.
Lenovo CEO Yuanqing Yang – or YY, as he is nicknamed – used the event to announce the latest smartphones and concept phones from Lenovo and its 2013 acquisition Motorola. And he made an even bolder statement: “We will show you something that will change the industry and your life.”
Before unveiling the real new products, however, Lenovo teased the audience with two working prototypes that are still some years from hitting the shelves: the Cplus, a bendable phone that wraps around the wrist, and the Folio, a foldable tablet where the screen itself folds in half to become a standard smartphone display. Both were working devices, rather than artists’ concepts.
“We are turning this vision into reality step by step,” said YY. “You will see a whole new species of device from Lenovo. This year we will launch two revolutionary products.”
With that, he unveiled the Lenovo Phab 2 Pro, the first phone to embrace Google’s Project Tango, a technology platform that allows a mobile device to detect its position relative to itse environment without external connections or signals. That makes the phone a platform for both virtual reality (VR) and augmented reality (AR) applications.
As YY put it, the Phab 2 Pro has more sensors and cameras than any other phone: “It understands its environment and augments your experience. It lets you place virtual objects into a real living room.”
It helps that the phone is a huge 6.4” phablet with 4050mAh battery, to support both the visuals and the demands on power made by the Qualcomm Snapdragon 652 chip.
The phone has no less than three rear cameras: a 16 Megapixel main camera, a depth camera, and a motion-tracking camera, to “enable the magic of Tango functionality”. It is also the first smartphone device to feature Dolby 5.1 audio capture, which records more true-to-life sound, along with Dolby Atmos sound output.”
Due out in the USA in September at a recommended retail price of $499, it is expected to reach South Africa shortly after that.
The virtual reality feature builds a “point cloud” of space around the user, and transforms it into a fully virtual space, taking into account real objects in the area. The user can then start exploring and shaping the virtual world through the screen. The application allows one not only to build virtual furniture, for example, but also to generate blueprints that can be taken to manufacturer.
YY kept the biggest unveil for last, declaring: “This is definitely a game-changing product.”
Actor and high-tech investor Ashton Kutcher joined him on state to announce a new family of devices bearing the Motorola logo. Two new Moto phones, the Z and the Z force, were just the starting point. The real news came with the unveiling of Moto Mods – an “ecosystem with two flagship smartphones and a collection of interchangeable backs that transform your mobile experience into exactly what you need, exactly when you need it – a battery powerhouse, a big screen projector or a boombox”.
Unlike the LG G5 announced at Mobile World Congress, with a slide-out bottom that allows components to be swapped, the Moto Mods are magnetic snap-on backs for the Moto Z phones.
With Qualcomm’s Snapdragon 820 processor and Moto TurboPower charging, the Moto Z and Z Force area powerful handsets in their own right. The Z Force introduces Moto Shattershield, guaranteeing the screen won’t crack even If dropped on concrete from a dew metres. The Z, on the other hand, happens to be the thinnest smartphone in the world, at an absurdly slim 5.2mm, despite a 5.5” display and 2600mAh battery.
And therein lies the real potential of the device. Because it is so thin, snapping a magnetized module onto the back does not make it unduly bulky. That means a Power Pack can double usage time, the Insta-Share Projector can be fitted to create a 70” interactive virtual screen on any surface, and the JBL SoundBoost speaker module can be added to turn the phone into a boombox.
The Mods are open to third party developers, and Kutcher also helped announce a $1-million prize for the best Mod prototype created by an individual or company in the next nine months.
It was difficult not to take YY seriously when he declared: “This will create a new era for the smartphone and for Lenovo.”
Huawei goes ultra-premium
Porsche Design and Huawei have launched the Porsche Design Huawei Mate RS in South Africa exclusive to MTN and retailing for R 26 459.
The Porsche Design Huawei Mate RS boasts features like the world’s first dual fingerprint design, including an in-screen fingerprint sensor, the world’s first Artificial Intelligence (AI) processor and Leica triple camera with 40MP image capture.
“After the overwhelming success of the Porsche Design Huawei Mate 10 Pro in South Africa, we now bring you our latest offering, a perfect blend of innovation in a smartphone and luxury design,” said Likun Zhao, Vice President of Huawei Consumer Business Group Southern Africa. “From three-point security feature including facial recognition, rear fingerprint scanner and the new innovative in-screen fingerprint to the Leica triple camera system. it culminates in an unprecedented experience for our customers.”
The device incorporates Porsche Design’s signature design language and Huawei’s breakthrough technology. The phone has a 6” 2K curved OLED screen and symmetrical look, minimalist feel and 8-edged 3D curved glass body.
High performance is symbolised by the naming of the smartphone: the term “RS” in the world of Porsche motorsport stands for outstanding racing performance.
Huawei provided the following information on The Porsche Design Huawei Mate RS benefits and features :
· The world’s first dual fingerprint scanner for enhanced convenience, allowing users to wake and unlock the device simply, thanks to an in-screen fingerprint sensor. Hover to wake the device, touch to unlock it
· The winning combination of Leica triple camera with 40MP RGB sensor technology and exceptional photography powered by Master AI. This combination puts effortless, eye-catching photography at the fingertips of those looking to immortalise their favourite moments. Combined with 5 x hybrid zoom, and the world’s first AI image stabilisation on a smartphone camera ensures photography lovers can capture the best shots with exceptional clarity in almost any situation
· The Porsche Design Huawei Mate RS is the first Huawei handset to allow quick wireless charging, making it even easier to keep the phone topped up and ready to go and, thanks to its long lasting battery, users will easily be powered through the busiest of days
· An ‘intelligent’ smartphone, the powerful AI processor automatically tailors the performance of the phone according to how it is used – constantly learning, understanding and anticipating needs, it is the perfect personal assistant for the pocket
· 256GB of internal storage means those constantly on the go and constantly on their phone can be worry free
· Dual SLS (super linear system) speakers with DOLBY ATMOS enable users to have a superior experience, with the best immersive surround sound and entertainment on the go
· Splash, water and dust resistant, which means there is no need to worry about damaging the device in the rain or accidentally dropping it in water
Jan Becker, CEO Porsche Design Group, said: “Both Porsche Design and Huawei seek to imagine and develop products that stand for precision and perfection, intelligent functionality and highly sophisticated design. Our aim was to create an outstanding device that goes one step further. We believe we have reached this goal by taking our partnership to the next level.”
Porsche Design and Huawei have worked in tandem to develop a smartphone that fuses together the two brands’ DNA, wealth of experience in design and technology, industry-leading expertise and exceptional performance. Through the use of colour in the device’s body, software themes and accessories, the new handset is accentuated with Porsche Design’s distinguished aesthetic and purist, minimalist feel.
The Porsche Design Huawei Mate RS will be available to purchase exclusively from MTN at R 26 459.
Cross-channel chat launched
Clickatell has launched a cross-channel live chat service, Touch Go, that transforms omni-channel customer care.
It enables live chat across a company’s website as well as social platforms (Twitter and Facebook) and mobile apps, bringing customer care and engagement into a single business platform.
“Today’s consumers expect to engage with your brand on the digital channel of their choosing,” says Deon van Heerden, Clickatell Engage CEO and Group CFO. “They want to message your business and instantly have queries resolved, find the information and services they are looking for, without the need for a voice call. Clickatell’s Touch Go makes that happen with the right level of capabilities for businesses of all sizes.”
Businesses can start using Touch Go immediately, with a free Starter option. Touch Go requires no credit card for sign-up and is fully featured with a simple setup process. It offers customisable branding, a unified chat desk business application as well as reports and analytics.
As the business scales up its digital customer care, it can opt-in for the Touch Enterprise offering. Touch Enterprise is designed for scaling up customer care efforts through advanced capabilities including AI driven virtual agents, sentiment analysis, automated workflows, enterprise integrations and in-channel mini-applications.
“Customer care has become a defining factor for sustained business success ” says Nirmal Nair, Clickatell Engage EVP Product & Marketing. “In an ever-increasing mobile native world, customers often choose to interact digitally, but they also expect to be able to reach a human immediately, should they need. Monitoring multiple channels and providing immediate action becomes challenging with siloed deployments. Touch’s unified solution allows businesses of all sizes to provide the customer delight in a simple modular approach.”