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What AI can do for SA

Artificial intelligence will transform how the world lives and works, but is it relevant to South Africa? By RORY MOORE, Innovation Lead for Accenture in South Africa.

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Artificial intelligence will transform how the world lives and works. Recent announcements by Google have shown just how powerful Artificial Intelligence (AI) can become. The change is inevitable – but what steps do countries need to take today to ready themselves for an AI-driven future? And is South Africa prepared?

A recent industry-focused AI summit held at the White House put a spotlight on the debate. The event was attended by more than 100 senior government officials, technical experts, business leaders and heads of industrial research labs. At the core of the summit: the US government’s focus on leveraging AI for the benefit of US workers and removing barriers to innovation. With it came an awareness of what achieving that goal will require – including the skills people will need to make the most of the new world of work.

“AI and related technologies are creating new types of jobs and demand for new technical skills across industries,” noted a release issued by the White House’s Office of Science and Technology Policy. “At the same time, many existing occupations will significantly change or become obsolete. Attendees discussed … a renewed focus on STEM education throughout childhood and beyond, to technical apprenticeships, reskilling, and lifelong learning programs to better match America’s skills with the needs of industry.”

The question remains: how are we faring at home here in South Africa?

If South Africa embraces AI, we can create jobs, grow the economy and improve productivity. All very relevant given our current economic climate, which emphasises the importance of government’s role in enabling AI as a catalyst for growth. AI can open up opportunities to create new value, reinforcing how people drive growth in business. It can also help people be more productive – by some estimates, leading to a 40% increase in labour productivity by 2035.

Yet change isn’t far off. According to 2017 research conducted by Accenture, in five years’ time, more than half of consumers and enterprise clients will select products and services based on a company’s AI, instead of the company’s more traditional “brand”. In seven years’ time, most interfaces will not have a screen and will be integrated into daily tasks.

According to Karthik Venkataraman, Head of Artificial Intelligence and Intelligent Automation at Accenture Technology, “South African companies need to shape their own journeys towards becoming responsible users and creators of AI. This will require an understanding of our unique business and economic environments, as well as finding relevant partner for this endeavour.”

In South Africa, Accenture research found that some 78% of local executives say they need to boost their organisation’s competitiveness by innovating through investments in AI technologies. However, only about a third of these organisations are planning significant AI investments over the next three years.

Obstacles remain to AI uptake in South Africa. On one hand, companies are often weighed down by legacy infrastructure, technologies, systems, business models and outdated corporate structuring. At the same time, our workforce is not yet ready for the AI revolution already underway in other parts of the world. Indeed, like workers in many countries elsewhere, South Africans are concerned that AI may affect their jobs and even worsen income inequality. Further issues relate to the quality of education in South Africa (from primary to university levels), the capabilities of our scientific research institutions, as well the quality of our national innovation ecosystems and our lack of a national collaborative mindset.

A July 2017 AI roundtable hosted by Accenture and GIBS Business School revealed both concerns and possible solutions. Rather than replacing humans, it was argued, AI should be harnessed to increase workers’ productivity, with organisations focusing on reskilling their workforces and ensuring inclusive economic growth remains the ultimate goal.

Given that AI has the potential to see certain jobs automated – potentially worsening inequality and eroding incomes for some parts of the population for a period – the imperative for responsible AI, and for policymakers to proactively address and pre-empt its downsides is real. Among the critical issues: identifying the groups most at risk of job displacement and creating strategies that focus on reskilling and retraining people so they can be successfully reintegrated into an AI-driven economy. Sound rules, regulations, governance guardrails and economic policies will also play critical enabling and protective roles.

At the core, the most significant challenges to the adoption of AI are no different in South Africa than anywhere else. They are about preparing people for the intellectual, technological, political, ethical and social questions that will arise as AI becomes more deeply integrated into our lives.

To prepare South Africa – and South African companies – for what’s to come, policymakers must clear the path and help prepare the next generation accordingly. More than this, a strong code of ethics will be needed to make sure growth is inclusive; infrastructure barriers must be removed and a collaborative ecosystem put in place to support AI development. South Africa must start building the competencies it needs to participate in an AI-driven future today.

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AppDate: DStv taps Xbox, Hisense for app

DStv Now app expands, FNB gets Snapchat lens, Spotify offers data saver mode, in SEAN BACHER’s apps roundup

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DStv Now for Xbox and Hisense

Usage of DStv Now, the online DStv service available free to DStv customers, is increasing rapidly with more than two million plays of live and Catch Up content per week. In addition to using DStv Now to watch TV on tablets and smartphones, an increasing number of DStv customers are also opting to use it as their primary method of getting DStv on additional TVs in the house. This is set to increase with the release of two new big-screen TV apps, one for Xbox gaming consoles (Xbox One, Xbox One S, Xbox One X) and another for Hisense smart TVs (2018 and newer models).

Expect to pay: A free download.

Platform: Any of the Xbox One range of gaming consoles and 2018 or later Hisense smart TVs.

Stockists: Visit the store linked to your Xbox console or HiSense smart TV.

Santam Safety Ideas

Start-up businesses that have a FinTech or InsurTech business venture brewing are called to enter the third annual Santam Safety Ideas competition. Safety solutions or InsurTech ventures that are ready for piloting could win up to  R150 000 worth of incubation support and R200 000 in seed funding. 

The Safety Ideas competition was launched two years ago in partnership with LaunchLab,  Stellenbosch University’s startup incubator that facilitates valuable connections for corporates and startups sourced from the startup ecosystem and partner universities in South Africa. The previous winners are Herman Bester and Anton Swanevelder, co-founders of MyLifeLine – a wearable panic device that won the competition last year; and Ntsako Mgiba and Ntandoyenkosi Shezi, co-founders of Jonga – a cost-effective security system for low income families, which won the competition in 2017.

Entries close on 28 February 2019. For more information on how to enter, visit: www.santam.co.za/safetyideas/

Click here to read about the FNB Snapchat lens, Spotify Free with data saver, and 00:37.

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Fortnite fixes hackers’ hole

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Epic Games has repaired a vulnerability that exposed Fortnite, the world’s most popular game of the moment, to hackers. The hole, which was left in Epic’s web infrastructure,  allowed hackers to target players with email that appeared to come from Epic Games, but would have led them to a phishing site, where their log-in details would have been stolen.

Researchers at cyber security solutions provider Check Point Software alerted Epic to vulnerabilities that could have affected any player of the hugely popular online battle game.

Fortnite has nearly 80 million players worldwide. The game is popular on all gaming platforms, including Android, iOS, PC via Microsoft Windows and consoles such as Xbox One and PlayStation 4.  In addition to casual players, Fortnite is used by professional gamers who stream their sessions online, and is popular with e-sports enthusiasts.

If exploited, the vulnerability would have given an attacker full access to a user’s account and their personal information as well as enabling them to purchase virtual in-game currency using the victim’s payment card details. The vulnerability would also have allowed for a massive invasion of privacy, as an attacker could listen to in-game chatter as well as surrounding sounds and conversations within the victim’s home or other location of play. 

While Fortnite players had previously been targeted by scams that deceived them into logging into fake websites that promised to generate Fortnite’s ‘V-Buck’ in-game currency, these new vulnerabilities could have been exploited without the player handing over any login details.

Click here to read how the Fortnite hack worked

To win a set of three Fortnite Funko Pop Figurines, click here.

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