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Video communications prevents digital dislocation

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A new study has revealed that organizations are embracing video more effectively with their workers to help prevent digital dislocation between companies and workers.

Organisations are embracing video to help them communicate more effectively with their workers, according to new independent research commissioned by BT and Cisco. Coupled with the proliferation of cloud computing and mobile, these developments are helping to prevent ‘digital dislocation’ between organisations and their employees.

The study, which included respondents from South Africa, found that technologies such as video, cloud and mobile are becoming critical platforms for communication across large businesses – from executives through to employees. Eight-five percent (85%) of local respondents thought desktop video would really add value and be useful, while eighty-one percent (81%) of local IT decision makers said they wanted video on their work-smartphone or tablet.

The findings suggest that more work is needed to reduce “digital dislocation”, whereby employees feel disconnected due to lack of face-to-face interactions with colleagues. Seventy-six percent (76%) of local IT decision makers complain about time wasted trying to contact colleagues, and three quarters want simpler ways to share information.

These struggles reflect changes in the modern workplace in recent years, with initiatives such as bring your own device (BYOD) and flexible working driving the need for more innovative communication and collaboration technology. The research reveals that over half (67%) of employees now work ‘flexibly’, either on the go, at client sites or from home, while eighty-seven percent (87%) want more simple ways to share information with colleagues and collaborate more easily when on the move for work. Similarly, the research finds that in South Africa, fifty-seven percent (57%) of workers want to use their own devices at work (over 47% globally).

Better collaboration tools are increasingly being seen as the solution, with eighty percent (80%) of employees wanting to use collaborative tools more often.

To address this demand, BT and Cisco are announcing an upgrade to the BT One Cloud video technology platform. The new set of enhancements further simplifies scheduling a video call conference using Outlook. They also make it easier for almost any type of video user to join a conference using any device or application, including TelePresence and Skype for Business – whether they are located inside or outside of the organisation.

Oliver Fortuin, managing Director, BT in Sub Saharan Africa, says: “As the mobile workforce continues to grow locally, it is easy for employees to get trapped inside specialist departments and divisions or drop off the map while working out of the office. But staying connected has never been so important and is vital to an organisation’s success. Using effective collaboration tools, employees can share information and make faster, better decisions.”

Scot Gardner, vice president, Global Service Provider Europe, Middle East and Africa and Russia (EMEAR) at Cisco says: “Businesses are under extreme pressure to prevent against ‘digital dislocation’, streamline processes and improve productivity in a variety of locations across countries and even continents. By adopting cloud, mobile and video technology, like the BT One Cloud video technology platform, companies can ensure that they have simple and seamless communication throughout their organisation, avoiding siloed departments and ultimately, creating an inclusive and connected culture, regardless of geography.”

In order to facilitate these new technologies, many IT managers are looking at cloud services to help stretch their budgets and replace outdated legacy systems. Globally, the research reveals that those organisations that have rolled out a cloud technology beyond trial have benefitted, with average total operating costs falling by twenty-five percent (25%). At the same time, they have seen a thirty percent (30%) increase in employee satisfaction directly following implementation of cloud based collaboration technology. Crucially, far fewer IT decision makers view security as a barrier to using cloud based collaboration, down to fifty-two percent (52%) globally from sixty-eight percent (68%) three years ago.

Concludes Fortuin; “As organisations become more familiar with cloud services, there is increasing trust and confidence in their security. At BT we’ve noticed that organisations leading the trend by using cloud collaboration tools are already experiencing great results – saving money and delivering better customer experience.”

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Welcome to world of 2099

The world of 2099 will be unrecognisable from the world of today, but it can be predicted, says one visionary. ARTHUR GOLDSTUCK met him in Singapore.

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Futuristic structures tower over the landscape. Giant, alien-looking trees light up with dazzling colours amid the hundreds of plant species that grow up their trunks. Cosmetic stores sell their wares via public touch-screens, with products delivered instantly in drawers below the screens.

This is not a vision of the future. It is a sample of Singapore today. But it is also an inkling of the world we may all experience in the future.

Singapore was the venue, last week, of the World Cities Summit, where engineers, politicians, investors and visionaries rubbed shoulders as they talked about the strategies and policies that would enhance urban living in the future.

As part of the Summit, global payment technologies leader Mastercard hosted a small media briefing by one of Singapore’s leading thinkers about the future, Dr Damian Tan, managing director of Vickers Venture Partners. The company’s slogan “We invest in the extraordinary,” offers a small clue to Tan’s perspective.

“We look as far forward as 2099 because, as a venture capital firm, we invest in the long term,” he tells a group of journalists from Africa and the Middle East. “Companies explode in growth because there is value in the future. If there is no growth, they won’t explode.”

The big question that the Smart Cities Summit and Mastercard are trying to help answer is, what will cities look like in the year 2099? Tan can’t give an exact answer, but he offers a framework that helps one approach the question.

“If you want to look at 81 years into the future, and understand the change that will come, you need to double that amount and look into the past. That takes us to 1856. The difference between then and now is the difference you can expect between now and 2099.”

Click here or on the page link below to read on: Page 2: Soldiers and Health in 2099.

  •    Arthur Goldstuck is founder of World Wide Worx and editor-in-chief of Gadget.co.za. Follow him on Twitter on @art2gee and on YouTube

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Street art goes electric

Kaspersky Lab and British street artist D*Face have unveiled the first-ever “art helmet” design at the Formula E finale for electric cars in New York.

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The ‘Save The World’ helmets will be raced by DS Virgin Racing’s drivers, Sam Bird and Alex Lynn, as they traverse the New York street circuit during the final races of the Formula E season.

The announcement signals the first art helmet by a Formula E team, continuing the heritage of art in motorsport and the cybersecurity brand’s commitment to contemporary art, creativity and innovation. D*Face took inspiration from Kaspersky Lab’s tagline, “A Company To Save The World”, and hopes that his colourful work will inspire people to take positive action.

D*Face will announce his first-ever art car design with a custom-made livery for the DS Virgin Racing Team. Its design will be released at the “Art Goes Green” event after Saturday’s race. The helmets and art car are the latest installations in the “Save the World” collection, following a major permanent public mural that was installed in Brooklyn, New York, in May.

D*Face, whose real name is Dean Stockton, said: “It is exciting to work with Kaspersky Lab on this project and create art with a real message of hope for a better future. After all, this is our world and we need to look after it. It will take every one of us to make a real lasting, impactful change. I love the mentality of the DS Virgin Racing Team and that of Formula E by showcasing sport in a way that doesn’t harm the environment, but is still just as exhilarating and fun.

“It is time for us all to stand together and make a change… be that stopping data steals, climate change, plastic waste or using damaging fuels. I want everyone to make a pledge to do one thing that will help make a change.”

As a sponsor of DS Virgin Racing Team, Kaspersky Lab is responsible for protecting the team’s devices against cyber threats. The company sees the technical environment in the global sport of Formula E as the next frontier in furthering its research and development of new technologies to keep vehicles secure in the digital world.

Sylvain Filippi, Managing Director at DS Virgin Racing, said: “The whole team fully supports this great initiative and our thanks got to Kaspersky and D*Face for their collaboration. It’s an honour to have such an innovative artist bring his talents to bear in our team ahead of the season-finale; the car, drivers’ crash helmets and mural all look amazing.”

Aldo Fucelli Pessot del Bo, Head of Global Partnerships and Sponsorships at Kaspersky Lab added: “There is a need for innovation on a global scale, both in contemporary art and in the fast-growing sport of Formula E. Now, for the first time ever, Kaspersky Lab is proudly bringing together the two sectors in an effort to Save the World and unleash creativity, encourage freedom of expression and further innovation.”

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