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Veeam checks data out of Hotel California

Kate Mollett, regional manager for Africa at Veeam, tells BRYAN TURNER how Veeam reduces stress from enterprise data lock-in.



With big cloud services comes big cloud responsibilities. There is a lot to consider when choosing a cloud service provider, like where to put your data, how much should be moved to the cloud and, the most important question for many, how much will it cost?

Historically, there has been a perception of cloud being a locked-in environment where data can be migrated to the cloud easily, but very difficult to get out when it’s time to move to an alternative provider.

Kate Mollett, Africa regional manager at cloud data management leader Veeam, believes that this key issue can be addressed with a multi-cloud strategy.

“Initially, the South African market was a little more guarded in how they adopted cloud solutions. We saw a more accelerated journey outside of South Africa initially, but as the cloud model became more of a trusted standard, the market is now far more willing to onboard to the cloud and there’s strong growth.”

Cloud storage providers, like Microsoft Azure and Amazon Web Services (AWS), have embraced the South African data market, by opening or planning proprietary data centres in the country.

“Services like AWS and Azure are real oxygen for Veeam,” says Mollett, speaking on the sidelines of the Cisco Connect conference at Sun City. “We’ve got such a strong story about how companies can move their data easily in an environment in the cloud by having a multi-cloud strategy and how you can bring your data back on-premise. All of these tasks need to be easy to do and Veeam makes it easy.”

Veeam was founded just over 10 years ago and initially focused on dominating the VMware backup market and servicing the cloud needs of small-to-medium enterprises (SMEs).

“The Veeam SME engine remains very slick,” says Mollett. “It has certainly been the sweet spot of the business for the first eight years. If you consider in Southern Africa, we have 4000 logos and many of them are in the small to medium space. We became very good at servicing that engine through the partner community.

“However, as the Veeam solution has matured from just being the protection of virtual environments to physical environments, data in the cloud as well as the introduction of Veeam solutions for Cisco, Oracle, SAP, Microsoft and other enterprise systems, the solution has evolved into a true enterprise data management solution.

“We’ve seen a lot of growth because of what’s happening in the enterprise regulatory environment. The fact that enterprise is now more open to modern solutions like cloud and innovation around digitalisation, has provided us with an easier path for us to have a meaningful conversation.”

She says Veeam relieves the pain points and concerns that businesses may have with adopting cloud technology.

“The challenge customers have always had is: when I put the data there, how do I get it back? There’s been this perception in the market. And how do you trust that it’s secure and protected in the cloud? Also, when companies change their strategy because they’ve outgrown one provider and need to go to another, how do they move their data to the next cloud service provider?

“In the Veeam Cloud & Service Provider solution, we enable our customers to put their data in one provider’s cloud, and with the ease of a few clicks, have the ability to point the data connection to another provider’s cloud. Another move could be bringing the data back on premise. We provide the ease of data mobility and this follows our own defined mission statement of being the leading cloud data management company.

“A lot of companies don’t want to play Hotel California with their data. This solution is giving customers the confidence that they’re not locked in. We’ve made it easier for customers to move that data around.”

Veeam’s set of Availability Solutions has matured to cater to the enterprise space, while remaining personalised enough for various enterprise requirements.

“There’s a definite education element to these new technologies,” says Mollett. “Most organisations that you talk to now have either got a defined strategy around AWS or Azure, sometimes both, or they’re considering other cloud service providers in the country. There tends to be a multi-cloud strategy in most of the large enterprises.

“There are many enterprise features and functionality to the solution and that talks directly to a different customer set. The organisation has been transitioning quite successfully into that enterprise market. When you start to build a sales campaign around the financial services industry versus SMEs, it’s a different engagement, the requirements are different and the stakes are higher.”


Tech promotes connections across groups in emerging markets

Digital technology users say they more regularly interact with people from diverse backgrounds



Smartphone users – especially those who use social media – say they are more regularly exposed to people who have different backgrounds. They are also more connected with friends they don’t see in person, a Pew Research Center survey of adults in 11 emerging economies finds.

South Africa, included in the study, has among the most consistent levels of connection across age groups and education levels and in terms of cross-cultural connections. This suggests both that smartphones have had a greater democratisation impact in South Africa, but also that the country is more geared to diversity than most others. Of 11 countries surveyed, it has the second-lowest spread between those using smartphones and those not using them in terms of exposure to other religious groups.

Across every country surveyed, those who use smartphones are more likely than those who use less sophisticated phones or no phones at all to regularly interact with people from different religious groups. In most countries, people with smartphones also tend to be more likely to interact regularly with people from different political parties, income levels and racial or ethnic backgrounds. 

The Center’s new report is the third in a series exploring digital connectivity among populations in emerging economies based on nationally representative surveys of adults in Colombia, India, Jordan, Kenya, Lebanon, Mexico, the Philippines, Tunisia, South Africa, Venezuela and Vietnam. Earlier reports examined attitudes toward misinformation and mobile technology’s social impact

The survey finds that smartphone and social media use are intertwined: A median of 91% of smartphone users in these countries also use social media or messaging apps, while a median of 81% of social media users say they own or share a smartphone. And, as with smartphone users, social media and messaging app users stand apart from non-users in how often they interact with people who are different from them. For example, 52% of Mexican social media users say they regularly interact with people of a different income level, compared with 28% of non-users. 

These results do not show with certainty that smartphones or social media are the cause of people feeling like they have more diverse networks. For example, those who have resources to buy and maintain a smartphone are likely to differ in many key ways from those who don’t, and it could be that some combination of those differences drives this phenomenon. Still, statistical modelling indicates that smartphone and social media use are independent predictors of greater social network diversity when other factors such as age, education and sex are held constant. 

Other key findings in the report include: 

  • Mobile phones and social media are broadening people’s social networks. More than half in most countries say they see in person only about half or fewer of the people they call or text. Mobile phones are also allowing many to stay in touch with people who live far away: A median of 93% of mobile phone users across the 11 countries surveyed say their phones have mostly helped them keep in touch with those who are far-flung. When it comes to social media, large shares report relationships with “friends” online who are distinct from those they see in person. A median of 46% of Facebook users across the 11 countries report seeing few or none of their Facebook friends in person regularly, compared with a median of 31% of Facebook users who often see most or all of their Facebook friends in person. 
  • Social activities and information seeking on subjects like health and education top the list of mobile activities. The survey asked mobile phone users about 10 different activities they might do on their mobile phones – activities that are social, information-seeking or commercial in nature. Among the most commonly reported activities are casual, social activities. For example, a median of 82% of mobile phone users in the 11 countries surveyed say they used their phone over the past year to send text messages and a median of 69% of users say they took pictures or videos. Many mobile phone users are also using their phones to find new information. For example, a median of 61% of mobile phone users say they used their phones over the past year to look up information about health and medicine for themselves or their families. This is more than the proportion that reports using their phones to get news and information about politics (median of 47%) or to look up information about government services (37%). Additionally, around half or more of mobile phone users in nearly all countries report having used their phones over the past 12 months to learn something important for work or school. 
  • Digital divides emerge in the new mobile-social environment. People with smartphones and social media – as well as younger people, those with higher levels of education, and men – are in some ways reaping more benefits than others, potentially contributing to digital divides. 
    • People with smartphones are much more likely to engage in activities on their phones than people with less sophisticated devices – even if the activity itself is quite simple. For example, people with smartphones are more likely than those with feature or basic phones to send text messages in each of the 11 countries surveyed, even though the activity is technically feasible from all mobile phones. Those who have smartphones are also much more likely to look up information for their households, including about health and government services. 
    •  There are also major differences in mobile usage by age and education level in how their devices are – or are not – broadening their horizons. Younger people are more likely to use their phones for nearly all activities asked about, whether those activities are social, information-seeking or commercial. Phone users with higher levels of education are also more likely to do most activities on their phones and to interact with those who are different from them regularly than those with lower levels of education. 
    •  Gender, too, plays a role in what people do with their devices and how they are exposed to different people and information. Men are more likely than women to say they encounter people who are different from them, whether in terms of race, politics, religion or income. And men tend to be more likely to look up information about government services and to obtain political news and information. 

These findings are drawn from a Pew Research Center survey conducted among 28,122 adults in 11 countries from Sept. 7 to Dec. 7, 2018. In addition to the survey, the Center conducted focus groups with participants in Kenya, Mexico, the Philippines and Tunisia in March 2018, and their comments are included throughout the report. 

Read the full report at

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Nokia to be first with Android 10



Nokia is likely to be the first smartphone brand to roll out Android 10, after its manufacturer, HMD Global, announced that the Android 10 software upgrade would start in the fourth quarter of 2019.

Previously named Android Q, it was given the number after Google announced it was ditching sweet and dessert names due to confusion in different languages. Android 10 is due for release at the end of the year.

Juho Sarvikas, chief product officer of HMD Global said: “With a proven track record in delivering software updates fast, Nokia smartphones were the first whole portfolio to benefit from a 2-letter upgrade from Android Nougat to Android Oreo and then Android Pie. We were the fastest manufacturer to upgrade from Android Oreo to Android Pie across the range. 

“With today’s roll out plan we look set to do it even faster for Android Pie to Android 10 upgrades. We are the only manufacturer 100% committed to having the latest Android across the entire portfolio.”

HMD Global has given a guarantee that Nokia smartphone owners benefit from two years of OS upgrades and 3 years of security updates.

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