By STEFANO MARUZZI, VP of EMEA at GoDaddy
Many South Africans who have access to the internet spend some eight and a half hours a day online, according to We Are Social and Hootsuite’s Global Digital Report 2019. With consumers embracing a digital lifestyle, your small business needs to have a presence online to be visible to potential customers.
The good news is that launching a great-looking website doesn’t need to cost thousands of rand or soak up dozens of hours of your precious time. With the right tools and some basic tips, a time- and cash-strapped small business owner can set up an affordable, professional-looking website in a short amount of time.
Here’s how to design a website for your business in three simple steps:
1. Identify the purpose of your site
Start off by deciding how your website can help to drive your business forward. Websites can:
- Generate leads
- Showcase your services
- Sell and ship products
- Create a sense of community among customers/members
- Establish authority in your industry
- Help your business appear in local search results
Then, ask yourself what you want your visitors to do once they get to your website. This could include actions such as:
- Browse through your products and services
- Read a blog post
- Call the phone number
- Request a quote or estimate
- Leave a comment
- Buy a product
Answering these questions can help you build the right website for your needs. You will be able to plan what your website will look like, what sort of content you need to include, the features and functionality you want to add, and how you will promote it to your customers.
2. Think about the domain name
You will need to choose a domain name for your website. Your domain name is the part of your website address that comes after the www. Your domain is your business’s nameplate on the web, so take care to choose a domain name that represents your business and is easy to remember.
How to choose a domain name
- Keep it short. Would you remember it if you saw it on the side of a bus?
- Make it easy to type. Avoid hyphens and unusual spellings.
- Include keywords. Try to use words people might enter when searching for your type of business.
- Target your area. Use your city or province in your domain name to help appeal to local customers.
- Pick the right extension. Industry- or geo-specific domain endings might be a better fit for your business than a more generic .com.
You can register your domain through a domain registrar directly – or, in many cases, your hosting provider will also offer hosting services.
3. Decide how you will build a website
If you are not well-versed in the art of website building, you’ve got options. You can do it yourself with a template-based website builder or use a more sophisticated content management system like WordPress. Too busy for that? Hire a professional.
Let’s take a closer look at your choices:
- Website builder
Website builders, like GoDaddy Website Builder, are great if you’re a DIY-type who wants an affordable, attractive, basic website in a short amount of time. Simply choose a pre-designed template and then replace the text and images to meet your needs.
Do you like the idea of building and updating your own website without learning HTML, but want more flexibility than a website builder tool? If you’ve got a little skill and some extra time, a content management system such as WordPress might be right for you. You can choose from free or paid WordPress themes (designs for the overall style of your website). A range of plugins can also help to boost your site’s functionality and offerings.
- Professional designer
Hiring a professional designer is a great option if you have an idea for your website, but don’t want to build it yourself. A pro can collaborate with you to turn your vision into a functional, professional – looking, customised website that meets your online goals. It can be expensive, but the results are often worth it.
If you have gone the DIY route, you can check with your provider, as hosting is usually part of the package with a website builder. There are dozens of options for website hosting, but you’ll want to make sure that whatever hosting service provider you choose does a good job of covering these bases:
- Reliability: What’s the hosting provider’s uptime guarantee?
- Storage: How much space does the provider offer with their hosting options? You determine what you will need for your website’s files. Hint: Large e-commerce sites and websites with lots of images need more storage capability.
- Bandwidth: Make sure your hosting plan includes adequate bandwidth to be able to handle heavy website traffic.
- Scalability: If traffic spikes, will your hosting provider scale your hosting services to account for the increase? If not, your site could crash.
- Security: Pay close attention to the security features included in a hosting plan, including 24/7 monitoring and protection against DDoS attacks.
- Support: What kind of technical support can you expect, and is it available 24/7?
With a little forethought and advanced planning, you can create a site that can be an asset to your growing small business. You can start small and simple, and add more advanced features such as e-commerce as your needs change and your confidence and your business grows.
Revealing the real cost of ‘free’ online services
A free service by Finnish cybersecurity provider F-Secure reveals the real cost of using “free” services by Google, Apple, Facebook, and Amazon, among others.
What do Google, Facebook, and Amazon have in common? Privacy and identity scandals. From Cambridge Analytica to Google’s vulnerability in Google+, the amount of personal data sitting on these platforms is enormous.
Cybersecurity provider F-Secure has released a free online tool that helps expose the true cost of using some of the web’s most popular free services. And that cost is the abundance of data that has been collected about users by Google, Apple, Facebook, Amazon Alexa, Twitter, and Snapchat. The good news is that you can take back your data “gold”.
F-Secure Data Discovery Portal sends users directly to the often hard-to-locate resources provided by each of these tech giants that allow users to review their data, securely and privately.
“What you do with the data collection is entirely between you and the service,” says Erka Koivunen, F-Secure Chief Information Security Officer. “We don’t see – and don’t want to see – your settings or your data. Our only goal is to help you find out how much of your information is out there.”
More than half of adult Facebook users, 54%, adjusted how they use the site in the wake of the scandal that revealed Cambridge Analytica had collected data without users’ permission.* But the biggest social network in the world continues to grow, reporting 2.3 billion monthly users at the end of 2018.**
“You often hear, ‘if you’re not paying, you’re the product.’ But your data is an asset to any company, whether you’re paying for a product or not,” says Koivunen. “Data enables tech companies to sell billions in ads and products, building some of the biggest businesses in the history of money.”
F-Secure is offering the tool as part of the company’s growing focus on identity protection that secures consumers before, during, and after data breaches. By spreading awareness of the potential costs of these “free” services, the Data Discovery Portal aims to make users aware that securing their data and identity is more important than ever.
A recent F-Secure survey found that 54% of internet users over 25 worry about someone hacking into their social media accounts.*** Data is only as secure as the networks of the companies that collect it, and the passwords and tactics used to protect our accounts. While the settings these sites offer are useful, they cannot eliminate the collection of data.
Koivunen says: “While consumers effectively volunteer this information, they should know the privacy and security implications of building accounts that hold more potential insight about our identities than we could possibly share with our family. All of that information could be available to a hacker through a breach or an account takeover.”
However, there is no silver bullet for users when it comes to permanently locking down security or hiding it from the services they choose to use.
“Default privacy settings are typically quite loose, whether you’re using a social network, apps, browsers or any service,” says Koivunen. “Review your settings now, if you haven’t already, and periodically afterwards. And no matter what you can do, nothing stops these companies from knowing what you’re doing when you’re logged into their services.”
***Source: F-Secure Identity Protection Consumer (B2C) Survey, May 2019, conducted in cooperation with survey partner Toluna, 9 countries (USA, UK, Germany, Switzerland, The Netherlands, Brazil, Finland, Sweden, and Japan), 400 respondents per country = 3600 respondents (+25years)
WhatsApp comes to KaiOS
By the end of September, WhatsApp will be pre-installed on all phones running the KaiOS operating system, which turns feature phones into smart phones. The announcement was made yesterday by KaiOS Technologies, maker of the KaiOS mobile operating system for smart feature phones, and Facebook. WhatsApp is also available for download in the KaiStore, on both 512MB and 256MB RAM devices.
“KaiOS has been a critical partner in helping us bring private messaging to smart feature phones around the world,” said Matt Idema, COO of WhatsApp. “Providing WhatsApp on KaiOS helps bridge the digital gap to connect friends and family in a simple, reliable and secure way.”
WhatsApp is a messaging tool used by more than 1.5 billion people worldwide who need a simple, reliable and secure way to communicate with friends and family. Users can use calling and messaging capabilities with end-to-end encryption that keeps correspondence private and secure.
WhatsApp was first launched on the KaiOS-powered JioPhone in India in September of 2018. Now, with the broad release, the app is expected to reach millions of new users across Africa, Europe, North America, Southeast Asia, and Latin America.
“We’re thrilled to bring WhatsApp to the KaiOS platform and extend such an important means of communication to a brand new demographic,” said Sebastien Codeville, CEO of KaiOS Technologies. “We strive to make the internet and digital services accessible for everyone and offering WhatsApp on affordable smart feature phones is a giant leap towards this goal. We can’t wait to see the next billion users connect in meaningful ways with their loved ones, communities, and others across the globe.”
KaiOS-powered smart feature phones are a new category of mobile devices that combine the affordability of a feature phone with the essential features of a smartphone. They meet a growing demand for affordable devices from people living across Africa – and other emerging markets – who are not currently online.
WhatsApp is now available for download from KaiStore, an app store specifically designed for KaiOS-powered devices and home to the world’s most popular apps, including the Google Assistant, YouTube, Facebook, Google Maps and Twitter. Apps in the KaiStore are customised to minimise data usage and maximise user experience for smart feature phone users.
KaiOS currently powers more than 100 million devices shipped worldwide, in over 100 countries. The platform enables a new category of devices that require limited memory, while still offering a rich user experience.
* For more details, visit: Meet The Devices That Are Powered by KaiOS
* Also read Arthur Goldstuck’s story, Smart feature phones spell KaiOS