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The year of digital transformation is upon us

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With 2016 in full swing, its now more important than ever for the IT industry to evolve, but says SEBASTIAN ISAAC, Business Development Manager at Rectron, we still need to address the skills and awareness needed for us to excel.

With 2016 in full swing, it’s never been more important for the IT industry to evolve in order to remain relevant. From an increasing shift to the cloud and third platform technologies, to the development of the Internet of Things (IoT), the International Data Corporation’s (IDC) Worldwide IT Industry 2016 Predictions centre on digital transformation. In South Africa, while we are certainly seeing similar trends, we still need to address the skills and awareness necessary for us to excel.

Digital transformation at the heart of corporate strategy 

According to the IDC, by the end of 2017, the majority of CEOs will have digital transformation at the centre of their corporate strategy, as they apply digital technology to all aspects of business. Linked to this an increased spend on third platform technologies and cloud-based infrastructure. Locally, digital transformation is becoming increasingly important as businesses are considering social and mobile analytics and the cloud to a greater extent, and we are beginning to see a transition.

That said, it is still a work in progress in South Africa. This is especially so when it comes to working in the cloud. We’re still seeing a large number of businesses focused on internal solutions. It is often the smaller businesses that have the capacity to move to the cloud more easily, with the larger enterprises having to follow a process when it comes to transitioning. However, the businesses that can make the shift or partner with industry cloud platforms are in prime position to offer their customers a more complete, packaged solution to meet their needs.

Changing the way we think about software, data and customers

As we continue down the digital transformation road, it stands to reason that businesses will ramp up their software development capabilities as they shift their focus to the creation of digital apps and services. A lot of software development is starting to focus more on extracting specific information and understanding who the customer is to have a more targeted approach. In addition, the embedding of cognitive services into apps is also beginning to gain ground, although there is still a lot of room to fine tune these according to the information that is actually needed.

In the spirit of extracting information, the IDC also predicts that businesses will expand their external data sources significantly. Businesses certainly need to be drawing from multiple data sources to consolidate and verify their information. We’ve seen this trend growing as several of our customers that work with multiple service providers are making use of the information from each of those sources to better analyse what is going on in their industries.

Of course, as we better understand our customers through these various means, it also stands to reason that businesses need to overhaul their digital front door to support the volume of customers coming from a variety of touch points. There is a growing trend for businesses to find inventive ways of getting in touch with their customers by making use of the data they extract to understand how to be relevant in their communications.

The Internet of Things continues to grow

When thinking about how to connect with customers to gain real-time insights into their behaviours and needs, IoT provides the answer. It has the potential to cut out the middle man and allows businesses to connect directly with their customers. In the IT space, it’s possible to embed IoT technology into a printer, for example, so that the manufacturer has control over the sales of consumables and repairs, as well as the opportunity to improve the product based on direct customer feedback. This changes the role of IT vendors as we know them.

However, there are still challenges in the IoT space, especially when it comes to the infrastructure being put in place. IoT is not entirely open platform yet, and for proper drive into this space we need more collaboration between different entities. As long as everyone continues to have their own protocols and standards, we are still a few years away from having a proper working solution to focus on IoT devices.

Innovation and relevance key in 2016

While we still have a way to go, South Africa is keeping up with global IT trends. As a country, we have a lot of innovation to offer and we have the potential to take giant leaps especially in the IoT space. Our challenge in the coming years is to ensure that we upskill and encourage people to be part of the IoT ecosystem and the IT sector in general. We also need to educate other sectors about the value that working in the cloud and using remote monitoring and management of data can add to business.

From Rectron’s perspective, we see the necessity of remaining relevant for our customers. We believe the way to achieve this is to look beyond products themselves and offer a total solution that adds real value to business and acts as a central point across warranty, servicing, and support. It’s an evolving model, but with digital transformation it is inevitable that those succeeding in the IT sector will make the shift.

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Smash hits the
Nintendo Switch

Super Smash Bros. delivers what the fans wanted in the latest “Ultimate” instalment, writes BRYAN TURNER.

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Super Smash Bros. Ultimate, the latest addition to the popular Nintendo Smash series, has landed on the Nintendo Switch with a bang, selling 5-million copies in the first week of its release. The game has been long-anticipated since the console’s release, as many fans consider iy to be a Nintendo staple. And the wait was well worth it.

It features 74 playable fighters, 108 stages, almost 1300 Spirit characters to collect while playing, and a single-player Adventure mode that took about three days (or 28 hours) of gameplay to complete. The game offers far more gameplay than its predecessors, making it the Smash game that gives its players the best bang for their buck.

For those new to the game, the goal is to fight opponents and build up their damage score (draining their health) to knock them off the stage eventually. This makes the game seem chaotic, as many players jump around the platforms as if they were on quicksand, in order to avoid being hit by the other players.

It also services two kinds of players: the competitive and the casual.

Competitive players can be matched on the online service by skill ranking to enjoy playing with similarly high-skilled opponents. This is especially important in e-sports training for the game, and for players wanting to master combos against other human players. The casual gamer is also catered for, with eight-player chaos and button-mashing to see who comes out luckiest. This segment is also important for those wanting to learn how to play.

Training mode is also a place to go for those learning to play. It offers “CPU” players that are graded by intensity to train as a single player to learn a character’s moves, combos and general fighting style. More challenging CPU players can also be used by competitive players to train when there isn’t a Wi-Fi connection available.

Direct Play features in this game, allowing two players with two Switch consoles to play against each other over a direct connection – no Wi-Fi needed. This is especially useful to those who want to have a social gaming element on the go, similar to that of the cable connector of the Gameboy.

Click here to read Bryan Turner review of Super Smash Bros. Ultimate.

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Win Funko Fortnite in Vinyl

Gadget and Gammatek have nine Funko Fortnite figurines to give away.

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A Funko Pop figurine based on a character set is indicative of reaching the heights of pop culture. It is no surprise, then, that the world’s biggest online game, Fortnite, has its own line of Funko Pop figurines. The Funkos are modeled on the characters in game, including Drift, Ragnarok, Dark Vanguard, Volar, Tracera Ops, and Sparkle Specialist.

Now, local Funko distributor Gammatek has released the Fortnite figurines in South Africa. To celebrate, Gadget and Gammatek are giving away a set of three Funko Fortnite figurines to each of three readers (9 figurines in total). To enter, first click on your favourite Funko Pop on the next page and post the Tweet that appears. Then, follow Gadget on Twitter.

You can put the tweet in your own words, but entries must have the competition’s hashtag (#FunkoFortnite) and mention @GadgetZA to be considered valid.

Click here to select the Funko Fortnite character you want to tweet.

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