Following a recent incident where a woman was raped when climbing into the wrong car after ordering an Uber ride, the organisation has issued these safety guidelines.
Uber is committed to the safety of everyone that uses the app, riders and driver-partners alike. This is why Uber strives to constantly better our safety features and offer these safety features in-app, the world over. These features have been developed to ensure safety before, during, and after every ride and Uber urges riders to make use of these for their own security.
Know your driver
The Uber app provides riders with the details of their driver-partner as soon as a rider accepts a trip. Riders need to use this information to verify their driver-partner is indeed the same driver-partner that accepted their request via the app. Riders should check the driver’s name and photo, vehicle type and license plate number. This feature ensures riders get in the correct vehicle with the correct driver-partner.
Track the trip
Riders should make use of Uber’s GPS features that allows them to track a trip by viewing the route on the map in the app. From the minute a ride is requested, the rider is able to track the vehicle on the way to pick them up. In addition to ensuring one gets into the correct vehicle, the GPS features allow riders to know exactly where they are headed and that they’re on the right track. Uber also uses GPS to keep a record of where a driver-partner goes during the ride, meaning Uber can verify that the most efficient routes are being used. Uber also recently introduced a new feature called Family Profiles, which allows up to 10 riders to safely and easily share one card as a payment method.
Share your ETA
As an additional security feature, riders are encouraged to share their ETA (estimated time of arrival) and location with a friend or loved one. This is easily done via the app and can be shared with anyone – without the friend or family member ever needing to download the Uber app themselves. Using this feature means a rider can share their destination and route for peace of mind. Friends or family will receive a link where they can see in real time, the name and photo of the driver-partner, their vehicle, and where are on the map the rider is, until they’ve arrived at their destination.
Uber offers 24/7 support. Uber’s customer support staff are ready to assist with queries, whether it be an inefficient route or a traffic accident. Riders can contact the support team at any time of the day, on any day of the week.
Riders and driver-partners rate each other after each and every trip. This allows riders to see their driver-partners current rating prior to getting into the vehicle, and allows Uber to query any negative feedback. This feedback helps driver-partners keep standards high and helps Uber address any concerns.
Uber provides the below top safety tips for riders to make sure their trips are as secure as possible:
- Verify your driver-partner and vehicle before getting into the car, using the in app information
- Share your ETA and location with a friend or family member
- Charge your phone – having a charged phone ensures you can see your driver’s details and track your trip while on the ride. If you know you cell phone is likely to die on the trip, Uber recommends you use a friend or family member’s phone to login to your Uber account to get your driver’s information and then share your ETA with a friend of loved one
- Don’t unnecessarily share your details, Uber has implemented an anonymous contact system to ensure riders and driver-partners don’t need to share their personal information. Riders and drivers can contact each other at any time through the app.
- Always provide detailed feedback after your trip to keep Uber updated
Welcome to world of 2099
The world of 2099 will be unrecognisable from the world of today, but it can be predicted, says one visionary. ARTHUR GOLDSTUCK met him in Singapore.
Futuristic structures tower over the landscape. Giant, alien-looking trees light up with dazzling colours amid the hundreds of plant species that grow up their trunks. Cosmetic stores sell their wares via public touch-screens, with products delivered instantly in drawers below the screens.
This is not a vision of the future. It is a sample of Singapore today. But it is also an inkling of the world we may all experience in the future.
Singapore was the venue, last week, of the World Cities Summit, where engineers, politicians, investors and visionaries rubbed shoulders as they talked about the strategies and policies that would enhance urban living in the future.
As part of the Summit, global payment technologies leader Mastercard hosted a small media briefing by one of Singapore’s leading thinkers about the future, Dr Damian Tan, managing director of Vickers Venture Partners. The company’s slogan “We invest in the extraordinary,” offers a small clue to Tan’s perspective.
“We look as far forward as 2099 because, as a venture capital firm, we invest in the long term,” he tells a group of journalists from Africa and the Middle East. “Companies explode in growth because there is value in the future. If there is no growth, they won’t explode.”
The big question that the Smart Cities Summit and Mastercard are trying to help answer is, what will cities look like in the year 2099? Tan can’t give an exact answer, but he offers a framework that helps one approach the question.
“If you want to look at 81 years into the future, and understand the change that will come, you need to double that amount and look into the past. That takes us to 1856. The difference between then and now is the difference you can expect between now and 2099.”
Click here or on the page link below to read on: Page 2: Soldiers and Health in 2099.
- Arthur Goldstuck is founder of World Wide Worx and editor-in-chief of Gadget.co.za. Follow him on Twitter on @art2gee and on YouTube
Street art goes electric
Kaspersky Lab and British street artist D*Face have unveiled the first-ever “art helmet” design at the Formula E finale for electric cars in New York.
The ‘Save The World’ helmets will be raced by DS Virgin Racing’s drivers, Sam Bird and Alex Lynn, as they traverse the New York street circuit during the final races of the Formula E season.
The announcement signals the first art helmet by a Formula E team, continuing the heritage of art in motorsport and the cybersecurity brand’s commitment to contemporary art, creativity and innovation. D*Face took inspiration from Kaspersky Lab’s tagline, “A Company To Save The World”, and hopes that his colourful work will inspire people to take positive action.
D*Face will announce his first-ever art car design with a custom-made livery for the DS Virgin Racing Team. Its design will be released at the “Art Goes Green” event after Saturday’s race. The helmets and art car are the latest installations in the “Save the World” collection, following a major permanent public mural that was installed in Brooklyn, New York, in May.
D*Face, whose real name is Dean Stockton, said: “It is exciting to work with Kaspersky Lab on this project and create art with a real message of hope for a better future. After all, this is our world and we need to look after it. It will take every one of us to make a real lasting, impactful change. I love the mentality of the DS Virgin Racing Team and that of Formula E by showcasing sport in a way that doesn’t harm the environment, but is still just as exhilarating and fun.
“It is time for us all to stand together and make a change… be that stopping data steals, climate change, plastic waste or using damaging fuels. I want everyone to make a pledge to do one thing that will help make a change.”
As a sponsor of DS Virgin Racing Team, Kaspersky Lab is responsible for protecting the team’s devices against cyber threats. The company sees the technical environment in the global sport of Formula E as the next frontier in furthering its research and development of new technologies to keep vehicles secure in the digital world.
Sylvain Filippi, Managing Director at DS Virgin Racing, said: “The whole team fully supports this great initiative and our thanks got to Kaspersky and D*Face for their collaboration. It’s an honour to have such an innovative artist bring his talents to bear in our team ahead of the season-finale; the car, drivers’ crash helmets and mural all look amazing.”
Aldo Fucelli Pessot del Bo, Head of Global Partnerships and Sponsorships at Kaspersky Lab added: “There is a need for innovation on a global scale, both in contemporary art and in the fast-growing sport of Formula E. Now, for the first time ever, Kaspersky Lab is proudly bringing together the two sectors in an effort to Save the World and unleash creativity, encourage freedom of expression and further innovation.”