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The phone that changes lives

It’s not going to take on the smartphone giants, but the new CAT phone is more likely to change lives, writes ARTHUR GOLDSTUCK.

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When emergency responders arrived on the scene of a recent car accident along the Garden Route in the southern Cape, they found an unconscious man in the vehicle. But something about the belongings strewn about suggested there must have been more occupants.

A search of the bushes along the road, using flashlights, didn’t produce results. Then a team member used a Cat S60 smartphone, initiating its thermal imaging camera. Almost immediately, they found two “heat signatures”, which led them to two people who had been thrown out of the vehicle. They were in a serious and critical condition, but could be treated while there was still time. 

“The thermal imaging camera is a life saver for us and has become a must have after it helped save lives and property,” says Gee Swart, team leader at EDR International, a disaster risk reduction and response agency.

The team also use their Cat S60s to take emergency calls, dispatching resources through cellular calls and Push-to-talk (PTT), a two-way radio-type calling function. These were all bonuses; the main reason they were using the phone was for its rugged design and durability in harsh environments.

“The ruggedness and durability are like no other device I’ve used before,” says Swart. “I’ve used it on fire lines where it can be 60 degrees plus. I’ve used it in sub-zero temperatures and it performed brilliantly. It’s been dropped more times than I can remember and it has survived direct sprays from fire hoses.” 

It is rare to come across such enthusiasm for a handset. Yet, Cat phones are almost unknown among consumers. They are built by the Bullitt Group, under license from industrial and construction vehicle maker Caterpillar. 

When the first handsets emerged with that brand, it competed with a wide variety of devices in what became known as the rugged phone category. A heavy focus on durability in extreme situations and specialised requirements in those situations eventually set it apart. The thermal camera on the Cat S60 cemented its reputation, and it was regarded as the ultimate rugged phone.

Now, the new Cat S61 takes reputational leadership of the segment further. It arrived in South Africa this month, to the cheers of emergency workers, game rangers, security officers and construction workers. It refines the design of the S60, with a full rubber back, improved thermal camera, air quality sensor, and a laser assisted distance sensor. A ridge used on the S60 to house additional technology is now a design feature, referred to as a sharkfin, further differentiating the phone.

The distance sensor is intended to be an estimation tool, and is ideal for measuring rooms, buildings and spaces for renovation, repairs, furnishing, and alterations. But it may well produce new approaches and even business models once it becomes widely used.

“Two years ago, we didn’t know how people were going to use the thermal camera,” said Pete Cunningham, vice president and senior product head at Bullitt He is also the mind behind the Cat S60 and S61 phones and their features. “We didn’t invent the thermal camera, but we were the first to put it in a smartphone.  We knew the obvious things. But, for example, we didn’t know how and to what extent it would be used in agriculture. 

“We didn’t expect highly specialised uses like roofers checking if beams are rotten because they can detect higher water content. As a result when UK local authorities are called in to repair a leaking roof, instead of going into a property and replacing a whole roof, they only need to replace a segment of roof.”

Speaking during a visit to South Africa last week, Cunningham said one of his favourite examples of unexpected uses was in animal husbandry.

“Earlier this year a farmer in England, Rob Hodgkins, was out delivering lambs, and he was using the thermal camera because the heat map lets you see inflammation in animals, when one area generates more heat than another. In the past, he had used thermal imaging cameras, which cost thousands of pounds, to help find and identify hypothermic lambs.

“The snow had come late this year, and lambs were being born while the snow was thick on the ground. He learned of a lamb that had become separated from its mother at night, due to a dog scaring the sheep, and raced to the scene. Using the thermal camera on his phone, he found the creature in total darkness.”

In South Africa, the Cat S60 brought instant success to policeman Stoffel Holtzhausen, who bought it when he heard about the thermal imaging feature. Within one week of purchasing it, he used it to catch two dangerous criminals who had escaped custody.

He often drops the phone while holding down criminals, and it has fallen out of his pocket while he was riding a police motorcycle. Yet, it remains completely usable. This kind of experience delivers a level of customer satisfaction that marketing can’t buy. 

Word of such successes spreads fast, and South Africa is consistently Cat’s second or third biggest market in the world, with Germany showing the highest sales. The Cat S60 is expected to have sold half-a-million units when it reaches the end of its marketing life.

“We see tremendously high satisfaction rates,” says Cunningham. “No less than 88% of users say they would recommend us to friends and family, and 89% indicate they are very likely to buy a Cat phone again in future. You have to make a conscious decision to buy one of these products. You’re going against the mainstream. We have a community and they’re very engaged with us.”

The result, in recent years, has been rapid growth. In the first five years after its founding in 2009, Bullitt numbered only 25 full-time staff. Since Cunningham joined in 2014, the team has grown almost ten-fold, and will reach 250 by the end of this year.

“We talk intensively to our customers. Over the last two years we surveyed over 50 000 Cat users. Data and feedback from those conversations drive how we shape the portfolio for the future. The S61 came about because of survey data from our users. For example, customers told us they were disappointed in camera performance, so we used that to guide us to improve it. 

“Now you can use cool technology to enhance images. So if a plumber is taking a photo in low light of a part number under the sink, the software in the phone recognizes text in the photo and enhances the image quality for reading text.”

Cunnignham enthuses about the numerous tests done to push the limits of the phone’s durability, from putting it in tumble dryers to using it in the sea. An underwater mode, now standard in Cat phones, allows the power button to be used to switch between video and still images.

From capturing action under the sea to tracking poachers in game reserves, from tracing hot water pipes behind walls to hanging curtains, it is a phone that is changing working lives. Not to mention saving lives.

CAT S61 specs:

Display: 5.2” Full HD (1920 x 1080), IPS, auto switch support and wet-finger / glove-on working technology; Corning Gorilla Glass 5
Storage: 64 GB ROM
Memory: 4 GB RAM (Expandable via microSD card)
Processor: Qualcomm SD630 Octacore 2.2GHz
Operating system: Google Android Oreo (with upgrade to P, the next version of Android)
Audio: FM Radio, Music Player
Video Recording: 3840 × 2160 at 30 fps Video Playback: 3840 × 2160 at 30 fps
Maximum Downlink Data Rate: 600Mbps
Maximum Uplink Data Rate: 150Mbps
Side: Power key, volume (up/down), programmable key
Sensors: Thermal camera (FLIR); Indoor Air Quality Sensor (humidity & temperature); E-compass; Proximity Sensor; Ambient Light Sensor; Accelerometer; Gyroscope; Location; Barometer.
Dimensions: 150 x 76 x 13mmRugged features: Ingress Protection (IP68) – sand, dust and dirt resistant, waterproof up to 3m for 60 minutes; Drop Tested up to 1.8m onto concrete ; Military spec 810G; Thermal Shock – handles low to high temperature differences from -30°C to 65°C for up to 24hours; resistant to vibration – category 4; Resistant to humidity and salt mist
Main camera: 16MP autofocus with PDAF, Dual LED flash Thermal: FLIR Lepton
Front camera: 8MP fixed focus
Battery capacity: 4500mAh, Quick charge 4.0
Other: Audio Jack, Bluetooth, NFC, USB Type C, USB-OTG, Nano SIM, GPS

  •    Arthur Goldstuck is founder of World Wide Worx and editor-in-chief of Gadget.co.za. Follow him on Twitter on @art2gee and on YouTube
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Cars

Auto rivals team up for connected car demo

Rivals BMW, Ford and Groupe PSA, maker of Peugeot and Opel cars, have teamed up with the 5G Automotive Association (5GAA), Qualcomm Technologies and Savari for Europe’s first live demonstration of C-V2X direct communication technology operating across vehicles from multiple auto manufacturers.

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The live demonstration also featured a live showcase of C-V2X direct communication technology operating between passenger cars, motorcycles, and roadside infrastructure. C-V2X is a global solution for vehicle-to-everything (V2X) communication in support of improved automotive safety, automated driving and traffic efficiency.

The demonstration exhibited the road safety and traffic efficiency benefits of using C-V2X for Vehicle-to-Vehicle (V2V) collision avoidance, as well as Vehicle-to-Infrastructure (V2I) connectivity to traffic signals and Traffic Management Centers (TMC). C-V2X was operated using real-time direct communications over ITS spectrum and demonstrated its ability to work without cellular network coverage, and underscores its commercial readiness for industry deployment as early as 2020. Superior performance and cost-effectiveness compared to other V2X technologies, along with forward-compatibility with 5G, make C-V2X direct communications a preferred solution for C-ITS applications.

Six demonstrations were shown including: Emergency Electronic Brake Light, Intersection Collision Warning, Across Traffic Turn Collision Risk Warning, Slow Vehicle Warning and Stationary Vehicle Warning, Signal Phase and Timing / Signal Violation Warning and Vulnerable Road User (pedestrian) Warning. The vehicles involved included two-wheel e-scooters provided by BMW Group, and automotive passenger vehicles provided by Ford, Groupe PSA, and BMW Group, all of which were equipped with C-V2X direct communication technology using the Qualcomm® 9150 C-V2X chipset solution.  V2X software stack and application software, along with roadside infrastructure, were provided by industry leader, Savari.

C-V2X is globally supported by a broad automotive ecosystem, which includes the fast growing 5GAA organization.  The 5GAA involves over 85 global members comprised of many leading automakers, Tier-1 suppliers, software developers, mobile operators, semiconductor companies, test equipment vendors, telecom suppliers, traffic signal suppliers and road operators.  

Cellular modems will be key to the C-V2X deployment in vehicles to support telematics, eCall, connected infotainment and delivering useful driving/traffic/parking information. As C-V2X direct communication functionality is integrated into the cellular modem, C-V2X solutions are expected to be more cost-efficient and economical over competing technologies, and benefit from accelerated attach rates.  C-V2X direct communication field validations are currently underway in Germany, France, Korea, China, Japan and the U.S.

C-V2X currently stands as the only V2X technology based on globally recognized 3rd Generation Partnership Project (3GPP) specifications, with ongoing evolution designed to offer forward compatibility with 5G.  C-V2X also leverages and reuses the upper layer protocols defined by the automotive industry, including the European Telecommunications Standards Institute (ETSI) organization. C-V2X includes two complementary transmission modes: 

  • Direct communication as shown in this demonstration for V2V and V2I use cases
  • V2N network communication, which leverages mobile operators for connectivity and delivers cloud-based services, including automated crash notification (ACN, as mandated by eCall), hazard warnings, weather conditions, green light optimal speed advisory (GLOSA), parking spot location, and remote tele-operation to support automated driving, to name a few.

“This demonstration builds on the successful C-V2X showcase we organised with our members Audi, Ford and Qualcomm in Washington DC in April, said Christoph Voigt, Chairman of 5GAA.

“We are excited to witness the growing momentum behind this life-saving technology and to see our members working together to deploy C-V2X, and to make it hit the road as soon as possible.”  

“The BMW Group introduced the first C-ITS use cases already in 2013 with the market introduction of the BMW i3. Today most of envisaged C-ITS use-cases are already institutionalized. With the implementation of C-V2X, the BMW Group accomplishes the last set of the puzzle with a practical path to C-ITS showing quick benefits,” said Christoph Grote, Senior Vice President Electronics, BMW Group. 

“With its ability to safely and securely connect vehicles, along with its evolution into 5G, C-V2X is integral to Ford’s vision for future transportation in which all cars and infrastructure talk to each other,” said Thomas Lukaszewicz, Manager Automated Driving, Ford of Europe. “We are very encouraged by preliminary test results in Europe and elsewhere which support our belief that C-V2X direct communications has superior V2X communication capabilities.”

“We’re moving forward with seamless communication between cars and their environment for enhancing road safety, as well as our customers’ safety,” said Carla Gohin, Group PSA’s Vice President for Research and Advanced Engineering. “Following the first European C-V2X direct communications demonstration we hosted with Qualcomm Technologies last March, we’re pleased to work with leading automotive and technology companies today to highlight that C-V2X interoperability is a reality.” 

“This demonstration of interoperability between multiple automakers is not only another milestone achieved towards C-V2X deployment, but also further validates the commercial viability and global compatibility of C-V2X direct communications for connected vehicles,” said Enrico Salvatori, senior vice president & president, Qualcomm Europe and MEA. “We look forward in continuing to work alongside leaders in the automotive industry, like the 5GAA, BMW Group, Ford, Groupe PSA and Savari, to help advance the automotive industry’s shift towards a safer, connected and more autonomous future.” 

“As one of the V2X pioneers, our company is extremely pleased to continue to help enable the next step in the V2X revolution that we helped start back in 2008,” said Ravi Puvvala, CEO of Savari. “For the last year and a half, the Savari team has worked diligently alongside the dedicated C-V2X engineers in the 5GAA partnership. The resulting string of increasingly impressive demonstrations is continuing to convince the world that C-V2X will soon be deployed around the world.”

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Win a Poster Heater with Gadget and Takealot.com

This winter Gadget and Takealot.com are giving away three Poster Heaters, which look like posters but become heaters when you plug them in.

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Three Gadget readers will each win a unit, valued at R550 each. To enter, follow @GadgetZA and @Takealot on Twitter and tell us on the @GadgetZA account how many Watts the heater consumes.

What’s the big deal about these heaters? Many of us are struggling to keep the balance between soaring electricity costs and the need to keep warm this winter.

However, the recently launched Poster Heater by EasyHeat and distributed in South Africa by Takealot.com is not only one of the most cost effective electric heaters currently on the market, it is also easy to setup and use.

As the name indicates, it is a poster similar to one you would hang on a wall. But, plug it in and it turns into a 300 Watt heater. The Poster Heater isn’t designed to heat hallways or large rooms, but rather smaller ones like a bedroom or a baby’s nursery or a dressing room.

It uses radiant heating, which means that it heats up in a couple of minutes and the heat is directed at the objects or people around it, quickly taking the chill out of the air and providing a comfortable ambient temperature.

The other advantage of radiant heating is that it doesn’t dry out the air like infrared or gas heaters. Users also don’t have to worry about their children or pets getting too close to it because, even though it gets hot, it can be touched.

To enter the competition follow the steps below:

Competition entry details:

1. Follow @GadgetZA and @Takealot on Twitter. (We will ONLY be accepting entires via Twitter, so please don’t enter through the comments section of this article.)

2. Tell us on Twitter, via @GadgetZA, mentioning @Takealot in your posting, how many Watts the Poster Heater consumes.

cleardot.gif3. The competition closes on 31 July 2018.

4. Winners will be notified via Twitter on 1 August and Takealot.com will be in touch to organise delivery.

5. The competition is only open to South African residents.

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