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Teens think cyber-bullying worse than drug abuse

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Vodafone has released the findings of a global survey spanning 11 countries, including South Africa, which revealed that more than half of teenagers think cyber-bullying is worse than face-to-face bullying.

The survey, one of the largest global surveys of its kind included almost 5,000 teens and reveals one in five teens are cyberbullied, a fifth of whom felt suicidal. In addition, 43 per cent of the participants believe it to be a bigger problem for young people than drug abuse.

The global online survey conducted by YouGov, an international internet-based market research firm, found that an average of around 18% of teens across the countries surveyed had been cyberbullied and, as a result:

·         41 per cent said cyberbullying made them feel depressed or helpless (also 41%)

·         26 per cent felt ‘completely alone’ and 18 per cent experienced suicidal thoughts

·         21 per cent had ‘not gone to school’ and 25 per cent closed down their social media accounts

·         38 per cent said they did not tell their parents or guardians, as they felt ashamed (32%), scared their parents would get involved (40%), or worried what their parents might do (36%).

Forty-three per cent of those surveyed would find it hard to support a friend who had been bullied on social media, as they ‘could not find the right words’ to show support. Seventy-two per cent of teens said they would be likely to use an emoji to express compassion or support for friends being cyberbullied.

In response to the findings, Vodafone today launches the #BeStrong anti-cyberbullying emoji initiative, which involved the creation of a suite of ‘support emojis’ to raise awareness of the importance of conveying compassion, sympathy and support when friends are being bullied online. The emojis were chosen by the 4,720 teens surveyed from a wide selection designed by Vodafone and its anti-bullying panel as their favourite symbols for compassion and support. The favourite two sets of emojis can be seen below.

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Commenting in a new video released today, the psychologist adviser for ‘Inside Out’  film, Berkley University Professor Dacher Keltner explains the importance of teens being able to offer support and show sympathy to their peers being cyberbullied. He said: “A lot of emojis can be limited for communicating emotions.  The bystander needs better tools.  Specific emojis that they can send their friends to show that they are there for them.”

Vodafone Foundation Director Andrew Dunnett, said: “The results of the global survey – which we believe to be one of the largest of its kind among teenagers in so many countries – will be a serious concern for any parent. The new generation that was born digital thrives in a world of constant connectivity, but there are clear risks for young people as well as benefits – and it is striking that cyberbullying troubles many young people more than drug abuse. Our research showed many teenagers find it difficult to help their friends when cyberbullying is happening, and the #BeStrong campaign has been created to help them convey emotional support”.

Vodacom will support the campaign through its social media platforms and will encourage it customers to support this anti-bullying initiative.

Survey highlights across the 11 countries

To what extent, if at all, do you agree or disagree with the following statement?

Cyberbullying is worse than bullying face to face/ in person

Agree
Czech 51%
Germany 51%
Greece 46%
Ireland 60%
Italy 48%
Netherlands 51%
New Zealand 55%
South Africa 64%
Spain 53%
UK 35%
USA 42%

Of the 11 countries surveyed, children aged 13-18 surveyed in the UK are the least likely to think cyberbullying is worse than bullying face to face (35%), whereas over six in 10 (64%) of the children surveyed in South Africa would agree that cyberbullying is worse than bulling face to face.

I have been cyberbullied (i.e. bullied online) I have heard of cyberbullying happen to someone else
Czech 8% 55%
Germany 18% 65%
Greece 14% 69%
Ireland 26% 85%
Italy 11% 70%
Netherlands 15% 51%
New Zealand 30% 84%
South Africa 24% 84%
Spain 8% 63%
UK 15% 68%
USA 27% 79%

Of the 11 countries surveyed, children aged 13-18 surveyed in New Zealand are most likely to have ever personally been bullied; 3 in 10 children in New Zealand, followed by 27% of those surveyed in USA and 26% of those surveyed  in Ireland.

Children surveyed in the Czech Republic are the least likely to have personally been cyberbullied of the 11 countries surveyed.

Of those children surveyed in New Zealand who said they had personally been bullied, over 3 in 5 reported feeling upset (62%), over half said they were angry with the bully (53%) and 47% said they felt depressed.

Of the children surveyed from the UK who had said they had been cyberbullied, over half (54%) said it made them think of themselves in a more negative way.

Through which ONE of the following ways do you think you would find it **easier** to express your feelings or views to them?

Using words Using emojis Using a combination of words and emojis
Czech 22% 13% 58%
Germany 35% 11 47%
Greece 36 10 48
Ireland 43 6 48
Italy 50 13 33
Netherlands 31 18 47
New Zealand 35 8 54
South Africa 25 10 60
Spain 48 10 36
UK 33 9 48
USA 40 7 47

Children aged 13-18 surveyed in the Netherlands are most likely to say they find it easier to express themselves using emojis (18%)

Half of children surveyed in Italy said they find easier to express themselves using words

The majority of children surveyed in South Africa (60%), the Czech Republic (58%) and New Zealand (54%) said they found it easier using a combination of both emojis and words.

How likely or unlikely would you be to share with them an emoji that has been created to show support/ compassion for people who are being cyberbullied (e.g. on social media, via text message etc.)?

Likely Unlikely
Czech 67 18
Germany 62 27
Greece 77 15
Ireland 74 20
Italy 83 11
Netherlands 70 20
New Zealand 72 20
South Africa 90 7
Spain 75 18
UK 52 32
USA 67 22

Children aged 13-18 surveyed in South Africa would be most likely to share an emoji that has been created to show support/ compassion for people who are being cyberbullied (90%), followed by Italy (83%) and Greece (77%)

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Legion gets a pro makeover

Lenovo’s latest Legion gaming laptop, the Y530, pulls out all the stops to deliver a sleek looking computer at a lower price point, writes BRYAN TURNER

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Gaming laptops have become synonymous with thick bodies, loud fans, and rainbow lights. Lenovo’s latest gaming laptop is here to change that.

The unit we reviewed housed an Intel Core i7-8750H, with an Nvidia GeForce GTX 1060 GPU. It featured dual storage, one bay fitted with a Samsung 256GB NVMe SSD and the other with a 1TB HDD.

The latest addition to the Legion lineup has become far more professional-looking, compared to the previous generation Y520. This trend is becoming more prevalent in the gaming laptop market and appeals to those who want to use a single device for work and play. Instead of sporting flashy colours, Lenovo has opted for an all-black computer body and a monochromatic, white light scheme. 

The laptop features an all-metal body with sharp edges and comes in at just under 24mm thick. Lenovo opted to make the Y530’s screen lid a little shorter than the bottom half of the laptop, which allowed for more goodies to be packed in the unit while still keeping it thin. The lid of the laptop features Legion branding that’s subtly engraved in the metal and aligned to the side. It also features a white light in the O of Legion that glows when the computer is in use.

The extra bit of the laptop body facilitates better cooling. Lenovo has upgraded its Legion fan system from the previous generation. For passive cooling, a type of cooling that relies on the body’s build instead of the fans, it handles regular office use without starting up the fans. A gaming laptop with good passive cooling is rare to find and Lenovo has shown that it can be achieved with a good build.

The internal fans start when gaming, as one would expect. They are about as loud as other gaming laptops, but this won’t be a problem for gamers who use headsets.

Click here to read about the screen quality, and how it performs in-game.

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Serious about security? Time to talk ISO 20000

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By EDWARD CARBUTT, executive director at Marval Africa

The looming Protection of Personal Information (PoPI) Act in South Africa and the introduction of the General Data Protection Regulation (GDPR) in the European Union (EU) have brought information security to the fore for many organisations. This in addition to the ISO 27001 standard that needs to be adhered to in order to assist the protection of information has caused organisations to scramble and ensure their information security measures are in line with regulatory requirements.

However, few businesses know or realise that if they are already ISO 20000 certified and follow Information Technology Infrastructure Library’s (ITIL) best practices they are effectively positioning themselves with other regulatory standards such as ISO 27001. In doing so, organisations are able to decrease the effort and time taken to adhere to the policies of this security standard.

ISO 20000, ITSM and ITIL – Where does ISO 27001 fit in?

ISO 20000 is the international standard for IT service management (ITSM) and reflects a business’s ability to adhere to best practice guidelines contained within the ITIL frameworks. 

ISO 20000 is process-based, it tackles many of the same topics as ISO 27001, such as incident management, problem management, change control and risk management. It’s therefore clear that if security forms part of ITSM’s outcomes, it should already be taken care of… So, why aren’t more businesses looking towards ISO 20000 to assist them in becoming ISO 27001 compliant?

The link to information security compliance

Information security management is a process that runs across the ITIL service life cycle interacting with all other processes in the framework. It is one of the key aspects of the ‘warranty of the service’, managed within the Service Level Agreement (SLA). The focus is ensuring that the quality of services produces the desired business value.

So, how are these standards different?

Even though ISO 20000 and ISO 27001 have many similarities and elements in common, there are still many differences. Organisations should take cognisance that ISO 20000 considers risk as one of the building elements of ITSM, but the standard is still service-based. Conversely, ISO 27001 is completely risk management-based and has risk management at its foundation whereas ISO 20000 encompasses much more

Why ISO 20000?

Organisations should ask themselves how they will derive value from ISO 20000. In Short, the ISO 20000 certification gives ITIL ‘teeth’. ITIL is not prescriptive, it is difficult to maintain momentum without adequate governance controls, however – ISO 20000 is.  ITIL does not insist on continual service improvement – ISO 20000 does. In addition, ITIL does not insist on evidence to prove quality and progress – ISO 20000 does.  ITIL is not being demanded by business – governance controls, auditability & agility are. This certification verifies an organisation’s ability to deliver ITSM within ITIL standards.

Ensuring ISO 20000 compliance provides peace of mind and shortens the journey to achieving other certifications, such as ISO 27001 compliance.

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