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Technology that shines a light in the face of load shedding

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Load shedding is going to be with us for some time in the future, and with it comes endless inconveniences, for both citizens and businesses. ELAINE WANG of Rectron discusses how companies can use technology to stay connected and operational during load shedding.

Load shedding is set to be part of our lives in South Africa for the foreseeable future, bringing with it inconvenience and expense for all citizens, not to mention the business landscape.

While the digital environment we operate in and rely on brings with it significant benefits for doing business, without power it can be quite the stumbling block. And while big businesses may be able to absorb the costs of generators to keep operations up and running, small and medium sized businesses can find themselves in a more vulnerable position, with some resorting to shutting down until the power is back up.

However, making use of the tools at our disposal in the digital age can mean the difference between staying connected and being cut off when the lights go out.

Staying mobile

In the age of mobility and BYOD (Bring Your Own Device), it’s commonplace for employees to make use of their own devices and to work wherever, whenever.

While big businesses may have the budgets to be more mobile ready, it pays SMBs to embrace this trend. Portable devices like laptops and tablets don’t have to cost the earth, and mean employees can keep working as long as their devices’ battery life allows. Investing in a cloud productivity service like Office 365 means they can access Office across their devices, wherever they can connect to the internet – perhaps there’s a coffee shop with power down the road ideally suited to a productive few hours of work while the lights are out at the office.

Of course, when working with portable devices, it pays to invest in devices with long battery life, such as Lenovo’s Yoga range, which boast up to 18 hours between charges, and to maintain the battery for optimal performance. It’s also essential to have an outlet to charge the devices, whether this is a UPS or even portable power packs that can charge a device on the go.

Keeping connected

If we’re considering a more portable way of life when it comes to devices in the workplace, then it makes just as much sense to untether from ‘traditional’ internet connectivity. While the majority of South African small businesses use ADSL to connect to the internet (World Wide Worx SME Survey 2015), this only works when the power is on. The solution here is to consider mobile data, which can allow employees to continue working on their mobile devices or even create a mobile hotspot to stay connected.

Working in the cloud

We’ve already mentioned the benefits of Office 365 as a means of accessing Office from anywhere. Taking this a step forward, investing in public cloud computing like Microsoft Azure means businesses can run their servers in the cloud, housing all company email, documents and applications offsite. Aside from saving money on expensive infrastructure that many small businesses can ill afford, the benefit of going this route is that when the lights go out, productivity doesn’t have to come to a halt. The combination of having staff using mobile devices, equipped with mobile data and still able to access their emails and important documents is essential for small businesses to ensure that load shedding doesn’t become a deal breaker.

The power of the battery

There are certain office functions that cannot be housed in the cloud or moved to a mobile device. One such function is printing. Battery operated multi-function printers offer a great solution, allowing for businesses to print, scan, fax and copy without having to find the nearest printing shop and rack up unnecessary expenses. Ricoh’s SG3120B SFNw printer is a great example, as it can operate on external power for day-to-day use, and automatically switches to battery power in the case of a power cut.

Keeping business going

When we hear the words ‘load shedding’, most of us immediately worry about loss of productivity, data and business. Technology can be a stumbling block if we rely on plugging in to stay connected. However, by altering the way we work in the digital age, not only can we stay connected in the face of load shedding, but we can actually save money and improve productivity in the long run. Finding solutions that promote employees working anywhere, anytime; moving to the cloud; and investing in the right technology can be the difference between fading into the dark or shining as a successful business – regardless of size.

* Elaine Wang, Group Microsoft Business Unit Manager, Rectron.

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Now download a bank account

Absa has introduced an end-to-end account opening for new customers, through the Absa Banking App, which can be downloaded from the Android and Apple app stores. This follows the launch of the world first ChatBanking on WhatsApp service.

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This “download your account” feature enables new customers to Absa, to open a Cheque account, order their card and start transacting on the Absa Banking App, all within minutes, from anywhere and at any time, by downloading it from the App stores.

“Overall, this new capability is not only expected to enhance the customer’s digital experience, but we expect to leverage this in our branches, bringing digital experiences to the branch environment and making it easier for our customers to join and bank with us regardless of where they may be,” says Aupa Monyatsi, Managing Executive for Virtual Channels at Absa Retail & Business Banking.

“With this innovation comes the need to ensure that the security of our customers is at the heart of our digital experience, this is why the digital onboarding experience for this feature includes a high-quality facial matching check with the Department of Home Affairs to verify the customer’s identity, ensuring that we have the most up to date information of our clients. Security is supremely important for us.”

The new version of the Absa Banking App is now available in the Apple and Android App stores, and anyone with a South African ID can become an Absa customer, by following these simple steps:

  1. Download the Absa App
  2. Choose the account you would like to open
  3. Tell us who you are
  4. To keep you safe, we will verify your cell phone number
  5. Take a selfie, and we will do facial matching with the Department of Home Affairs to confirm you are who you say you are
  6. Tell us where you live
  7. Let us know what you do for a living and your income
  8. Click Apply.

 

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How we use phones to avoid human contact

A recent study by Kaspersky Lab has found that 75% of people pick up their connected device to avoid conversing with another human being.

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Connected devices are becoming essential to keeping people in contact with each other, but for many they are also a much-needed comfort blanket in a variety of social situations when they do not want to interact with others. A recent survey from Kaspersky Lab has confirmed this trend in behaviour after three-quarters of people (75%) admitted they use a device to pretend to be busy when they don’t want to talk to someone else, showing the importance of keeping connected devices protected under all circumstances. 

Imagine you’ve arrived at a bar and you’re waiting for your date. The bar is busy, and people are chatting all around you. What do you do now? Strike up a conversation with someone you don’t know? Grab your phone from your pocket or handbag until your date arrives to keep yourself busy? Why talk to humans or even make eye-contact with someone else when you can stare at your connected device instead?

The truth is, our use of devices is making it much easier to avoid small talk or even be polite to those around us, and new Kaspersky Lab research has found that 72% of people use one when they do not know what to do in a social situation. They are also the ‘go-to’ distraction for people even when they aren’t trying to look busy or avoid someone’s eye. 46% of people admit to using a device just to kill time every day and 44% use it as a daily distraction.

In addition to just being a distraction, devices are also a lifeline to those who would rather not talk directly to another person in day-to-day situations, to complete essential tasks. In fact, nearly a third (31%) of people would prefer to carry out tasks such as ordering a taxi or finding directions to where they need to go via a website and an app, because they find it an easier experience than speaking with another person.

Whether they are helping us avoid direct contact or filling a void in our daily lives, our constant reliance on devices has become a cause for panic when they become unusable. A third (34%) of people worry that they will not be able to entertain themselves if they cannot access a connected device. 12% are even concerned that they won’t be able to pretend to be busy if their device is out of action.

Dmitry Aleshin, VP for Product Marketing, Kaspersky Lab said, “The reliance on connected devices is impacting us in more ways than we could have ever expected. There is no doubt that being connected gives us the freedom to make modern life easier, but devices are also vital to help people get through different and difficult social situations. No matter what your ‘connection crutch’ is, it is essential to make sure your device is online and available when you need it most.”

To ensure your device lifeline is always there and in top health – no matter what the reason or situation – Kaspersky Security Cloud keeps your connection safe and secure:

·         I want to use my device while waiting for a friend – is it secure to access the bar’s Wi-Fi?

With Kaspersky Security Cloud, devices are protected against network threats, even if the user needs to use insecure public Wi-Fi hotspots. This is done through transferring data via an encrypted channel to ensure personal data safety, so users’ devices are protected on any connection.

·         Oh no! I’m bored but my phone’s battery is getting low – what am I going to do?

Users can track their battery level thanks to a countdown of how many minutes are left until their device shuts down in the Kaspersky Security Cloud interface. There is also a wide-range of portable power supplies available to keep device batteries charged while on-the-go.

·         I’ve lost my phone! How will I keep myself entertained now?

Should the unthinkable happen and you lose or have your phone stolen, Kaspersky Security Cloud can track and protect your device from data breaches, for complete peace of mind. Remote lock and locate features ensure your device remains secure until you are reunited.

 

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