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Takealot opens highway pickup point

The delivery service opened its Midrand collection facility for customers to collect their orders throughout the day, just off the highway, instead of using delivery.

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Remember the N1 bridge restaurant between Johannesburg and Pretoria? It has been a few years since it closed, and Takealot has new plans for it. The company’s Takealot Pickup Point at the New Road off-ramp in Midrand spans the N1 highway, the busiest highway in Africa, allowing motorists travelling in both directions to collect their online orders.

The renovated 1177m2 Takealot Midrand (N1 Bridge) Pickup Point will use a mix of technology and automation – including a spiral conveyor belt – to ensure shoppers are able to collect as quickly as possible. Customers can also drop off their returns at any Pickup Point instead of arranging for collection. The company expects to convert around 10 percent of its orders from the greater Johannesburg-area to collections for Takealot and Superbalist.

Kim Reid, CEO of takealot.com, said the existing pickup facility at Takealot’s Cape Town warehouse, which has been in operation for the past 8 years, sees an average of 1000 orders collected daily. “We understand that customers prefer alternatives to delivery and having specified locations for both collection and returns at a time convenient for them is an added benefit.”

Reid said the Takealot Midrand (N1 Bridge) Pickup Point is well-positioned strategically. “Currently, about 150 000 to 160 000 cars travel along the highway per day. Our Takealot Pickup Point is easy to access for motorists travelling north or south on the N1. The entire site has been revamped to allow customers to stop for petrol and groceries while collecting their orders from us.”

He said Takealot’s initial expectations are around 1 200 orders collected a day. “The Midrand Pickup Point is designed to support more than 7 000 collections per day, catering for both Takealot and Superbalist customers. It’s an advanced customised warehouse management system that can cope with large volumes of collections quickly.”

We asked Julie-Anne Walsh, Chief Marketing Officer for takealot.com, if the company expects more new customers with the new pickup point.

“We’ve certainly seen a need for our new customers to have a face-to-face, tangible experience,” said Walsh. “I think customers are still wanting to experience delivery – that moment of delight when they get their product, so I think we’ll get a fair mix of existing and new customers wanting to collect.”

“Convenience is the biggest factor to the pick-up point. If you’re travelling throughout the day, as many business people are, this is a solution for those who aren’t always available for delivery.”

Takealot customers can now select from a number of Pickup Points across the Western Cape, Gauteng, KwaZulu-Natal, Limpopo, Mpumalanga and the Eastern Cape.

Takealot supplied the following information:

Takealot Pickup Points facts and figures:

  1. At 1 177m2, the Midrand facility is the biggest Takealot Pickup Point in SA
  2. Initially, 1 200 orders are expected to be collected a day
  3. Takealot currently peaks at 4 000 orders collected per day from the Cape Town Warehouse
  4. The Midrand (N1 Bridge) Pickup Point is designed to support more than 7 000 collections a day for Takealot and Superbalist collectively
  5. The Midrand collection facility employs 20+ people
  6. Takealot now has over 25 Takealot Pickup Points operational nationwide, servicing both Takealot and Superbalist.

About the in-house Takealot Delivery Team:

  1. Both Takealot and Superbalist are serviced by the group’s own in-house delivery team called the Takealot Delivery Team
  2. The Takealot Delivery Team delivers over 1 400 000 orders per month

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The PC is back!

… and 2020 will be its big year, writes CHRIS BUCHANAN, client solutions director at Dell Technologies

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Concept Ori

It turns out the PC’s death has been exaggerated. PC sales grew between 1.1% and 1.5% in the last few quarters of the year, according to Gartner. While those don’t sound like massive leaps, they represent a large market that has been declining for several years. Windows 10 is credited for this surge, especially as Windows 7 is leading towards its end of life (EOL).

But I don’t think that is the entire picture. Windows 10 upgrades have been taking place for several years, and the market has also gotten savvier about managing EOL. Other factors are driving the adoption of PCs.

A specific one is how much closer the PC now sits to smartphones. I recently watched some youngsters work with laptops that had touchscreens. They hardly ever touched the keyboard, instead tapping and swiping on the screen. Yet they were still working on a laptop, not a smartphone. Certain things are much easier to do on a PC than a phone, and users are realising this. They aren’t relinquishing the convenience of their smartphones but applications are now available on PC’s and often easier to use.

Convertible or 2-in-1 machines have closed the gap between the two device types. This is in contrast to tablets. If you observe how people sit with tablets, it’s the opposite of smartphones or laptops. With the latter, we sit forward, attentive and focused. But tablets often prompt people to recline. It’s just a casual observation, yet I believe that PCs and smartphones have much more overlap with each other than pure tablet devices. Additionally, the convertible laptop has become the new tablet.

Chris Buchanan

Why does this bode well for PCs in 2020? 2-in-1 machines break down the barriers between the utility of a PC and collaborative culture of a smartphone. You can now flip a laptop into tent mode and use it as an interactive presentation screen on a boardroom table, or cradle it like a clipboard you jot on with a digital pen.

In the next year, we’ll see more of the market responding to this trend. Premium 2-in-1 devices have a stable and growing audience of users who are now going into their second, third and even fourth generations of devices. Mid-range and entry-level laptops are also starting to adopt touchscreens and flip displays.

2-in-1 devices are also pushing innovation, such as the emergence of dual-screen systems. Dell revealed two such concept devices at CES this year: Project Duet, a dual screen laptop, and Project Ori (for origami), a more compact approach to foldable devices. We also unveiled Project UFO, a prototype Alienware device that puts triple-A PC gaming into a handheld device. All of these reflect the desire for touch-enabled devices that are portable without sacrificing performance or excellence. They definitely point us to the future.

Convertible devices are not a new form factor. I can recall the first flip-over touchscreen designs appearing 15 years ago. Back then they were exotic and the standard laptop ruled the roost. But today, the habits and expectations of users are driving a change decisively towards convertible devices.

Desktop PCs are meanwhile becoming more specialised, yet also more widely appreciated for their versatility. Specialist non-Windows PCs, such as those used by designers, are being replaced by Windows PCs, often for lower costs. Integrated discrete graphics chips and other advancements add a lot of value to modern desktops. The smartphone overlap also appears here: many people use services such as Whatsapp Web on their PCs, and Dell customers use the Dell Mobile Connect app to show their smartphone screen on their PC display.

There is a new synergy between the PC and smartphone, created by users who find the two complement each other. Not everyone has realised this yet, but in 2020 that will be the resounding message. The PC is back and 2020 will be its year.

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Jaguar designs ‘seat of the future’

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Jaguar Land Rover is developing the seat of the future – a pioneering shape-shifting system designed to improve customer wellbeing by tackling the health risks of sitting down for too long.

The ‘morphable’ seat, being trialled by Jaguar Land Rover’s Body Interiors Research division, uses a series of actuators in the seat foam to create constant micro-adjustments that make your brain think you’re walking, and could be individually tailored to each driver and passenger.

More than a quarter of people worldwide – 1.4 billion – are living increasingly sedentary lifestyles, which can shorten muscles in the legs, hips and gluteals causing back pain. The weakened muscles also mean you are more likely to injure yourself from falls or strains. 

By simulating the rhythm of walking, a movement known as pelvic oscillation, the technology can help mitigate against the health risks of sitting down for too long on extended journeys with some drivers doing hundreds of kilometres per week. 

Dr Steve Iley, Jaguar Land Rover Chief Medical Officer, said: “The wellbeing of our customers and employees is at the heart of all our technological research projects. We are using our engineering expertise to develop the seat of the future using innovative technologies not seen before in the automotive industry to help tackle an issue that affects people across the globe.”

Jaguar and Land Rover vehicles already feature the latest in ergonomic seat design, with multi-directional adjustments, massage functions and climate control fitted across the range. Dr Iley has also issued advice on how to adjust your seat to ensure the perfect driving position, from removing bulky items in your pocket, to shoulder positioning and from ensuring your spine and pelvis are straight to supporting your thighs to reduce pressure points. View the video here.

The research is part of Jaguar Land Rover’s commitment to continually improving customer wellbeing through technological innovation. Previous projects have included research to reduce the effects of motion sickness and the implementation of ultraviolet light technology to stop the spread of colds and flu. 

Together, these efforts are driving towards Destination Zero; Jaguar Land Rover’s ambition to make societies safer and healthier, and the environment cleaner – a responsible future for our workers, customers and communities around us. Through relentless innovation, Jaguar Land Rover is adapting product and services to meet the rapidly-changing world.

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