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SEACOM back in action

The SEACOM undersea cable linking Southern and East Africa to the global Internet is still being repaired after being cut between Egypt and Europe last week, but most customers have been re-connected.

SEACOM announced today that it has completed the restoration of the majority of its customers on the SEACOM cable system link that was cut between Egypt and Europe last week.

“SEACOM customers that are using this SEACOM link should now see their services returning to normal,”” the company said in a statement released this morning.

The rest of the statement added:

“”There still remain a handful of customers that SEACOM is continuing to put up on alternative paths across the Mediterranean Sea this morning. It is estimated that these last customers will be up on restoration services very soon.

“”To implement this restoration, the SEACOM team had to identify, negotiate and sign contracts to establish multiple paths across the Mediterranean on cable systems that were unaffected by the recent cable cuts. Additionally, once these routing paths were chosen, crossconnects at the Egypt and Marseille terminals had to be manually coupled byteams deployed at both sites””

Claes Segelberg, SEACOM’s CTO, elaborated: ‚””SEACOM activated a huge amount of manually-restored capacity on alternative paths in a short time frame. We have also managed to assist in restoring services on other East Africa cable systems that are also down due to the same cable cut incident on a different subsea cable in the Mediterranean. We did this as an act of good faith and to ensure that customers in Eastern Africa see services returning to normal as quickly as possible.‚””

SEACOM added that the subsea cable cut in the Mediterranean was being investigated to understand the root cause of the outage.

“”Ships are being sent to the area to bring up the cable and implement repairs. SEACOM will keep its customers updated on these activities, while ensuring that customers are up on the restoration path capacity until such time as all repairs to the cable have been completed.””

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