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Safer Internet Day: The how-to

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This Safer Internet Day, Microsoft is raising awareness and offering help to promote the safe, responsible and positive use of digital technology for children and young people.

In the cloud-first, mobile-first era, students, parents, and teachers are empowered to accomplish more by tapping into the power of the Internet, social networks, data analytics and mobile devices. However, online safety concerns still remain for both parents as well as educators and caregivers due to the mix of old and new threats such as virtual bullying, plagiarism, cybercrime, gambling and even kidnapping, resulting in the need for risk awareness and smart online habits to be re-emphasized.

Toward that end, Microsoft highlighted a few new resources via a blogpost by Jacqueline Beauchere – Microsoft Chief Online Safety Officer. These resources have been created for parents, caregivers and educators on some important topics in online safety, including teaching young people about misinformation and hate speech online, educating them about the dangers of “sexting,” and helping them respond to incidents of cyber harassment.

To complement our existing factsheet on teen sexting written for parents, last year the Youth Advisory Board of Lady Gaga’s Born This Way Foundation created a sexting factsheet for us geared toward youths. At Microsoft, we see sexting as a significant and unsavoury gateway through which young people can be exposed to a range of negative online content and experiences. So, we’re raising awareness, partnering with others on research and other projects, and generally encouraging good digital behaviour.

Microsoft announced the removal of sexual imagery of victims of “revenge porn” from OneDrive as well as Xbox Live. We have also denied access via Bing to those images, when those victims make known to us the existence of such content on our services. December saw the highest number of removal requests made to us to-date, with the vast majority of those cases being accepted and addressed. Accordingly, for the foreseeable future we’ll continue to make available our dedicated Web reporting form for non-consensual pornography.

Microsoft has received some 180,000 customer calls concerning tech-support fraud since May 2014. We have also taken a first major step in fighting back by filing a federal lawsuit against two companies. In addition, international law enforcement agencies are making this a priority for action. This is another area ripe for consumer education and awareness, so we teamed with AARP to help spread the word.  (See, http://www.aarp.org/money/scams-fraud/info-2015/scams-and-frauds-to-avoid.html) That message needs to continue to circulate in 2016.

The start of a new year brings a fresh opportunity to become more online and technology savvy by amongst others taking stock of one’s online habits and practices. Here’s to a happy, healthy and safe 2016, both online and off.

To learn more about Microsoft’s commitment to online safety and encouraging good digital citizenship, visit our website:  www.microsoft.com/saferonline.

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Legion gets a pro makeover

Lenovo’s latest Legion gaming laptop, the Y530, pulls out all the stops to deliver a sleek looking computer at a lower price point, writes BRYAN TURNER

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Gaming laptops have become synonymous with thick bodies, loud fans, and rainbow lights. Lenovo’s latest gaming laptop is here to change that.

The unit we reviewed housed an Intel Core i7-8750H, with an Nvidia GeForce GTX 1060 GPU. It featured dual storage, one bay fitted with a Samsung 256GB NVMe SSD and the other with a 1TB HDD.

The latest addition to the Legion lineup has become far more professional-looking, compared to the previous generation Y520. This trend is becoming more prevalent in the gaming laptop market and appeals to those who want to use a single device for work and play. Instead of sporting flashy colours, Lenovo has opted for an all-black computer body and a monochromatic, white light scheme. 

The laptop features an all-metal body with sharp edges and comes in at just under 24mm thick. Lenovo opted to make the Y530’s screen lid a little shorter than the bottom half of the laptop, which allowed for more goodies to be packed in the unit while still keeping it thin. The lid of the laptop features Legion branding that’s subtly engraved in the metal and aligned to the side. It also features a white light in the O of Legion that glows when the computer is in use.

The extra bit of the laptop body facilitates better cooling. Lenovo has upgraded its Legion fan system from the previous generation. For passive cooling, a type of cooling that relies on the body’s build instead of the fans, it handles regular office use without starting up the fans. A gaming laptop with good passive cooling is rare to find and Lenovo has shown that it can be achieved with a good build.

The internal fans start when gaming, as one would expect. They are about as loud as other gaming laptops, but this won’t be a problem for gamers who use headsets.

Click here to read about the screen quality, and how it performs in-game.

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Serious about security? Time to talk ISO 20000

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By EDWARD CARBUTT, executive director at Marval Africa

The looming Protection of Personal Information (PoPI) Act in South Africa and the introduction of the General Data Protection Regulation (GDPR) in the European Union (EU) have brought information security to the fore for many organisations. This in addition to the ISO 27001 standard that needs to be adhered to in order to assist the protection of information has caused organisations to scramble and ensure their information security measures are in line with regulatory requirements.

However, few businesses know or realise that if they are already ISO 20000 certified and follow Information Technology Infrastructure Library’s (ITIL) best practices they are effectively positioning themselves with other regulatory standards such as ISO 27001. In doing so, organisations are able to decrease the effort and time taken to adhere to the policies of this security standard.

ISO 20000, ITSM and ITIL – Where does ISO 27001 fit in?

ISO 20000 is the international standard for IT service management (ITSM) and reflects a business’s ability to adhere to best practice guidelines contained within the ITIL frameworks. 

ISO 20000 is process-based, it tackles many of the same topics as ISO 27001, such as incident management, problem management, change control and risk management. It’s therefore clear that if security forms part of ITSM’s outcomes, it should already be taken care of… So, why aren’t more businesses looking towards ISO 20000 to assist them in becoming ISO 27001 compliant?

The link to information security compliance

Information security management is a process that runs across the ITIL service life cycle interacting with all other processes in the framework. It is one of the key aspects of the ‘warranty of the service’, managed within the Service Level Agreement (SLA). The focus is ensuring that the quality of services produces the desired business value.

So, how are these standards different?

Even though ISO 20000 and ISO 27001 have many similarities and elements in common, there are still many differences. Organisations should take cognisance that ISO 20000 considers risk as one of the building elements of ITSM, but the standard is still service-based. Conversely, ISO 27001 is completely risk management-based and has risk management at its foundation whereas ISO 20000 encompasses much more

Why ISO 20000?

Organisations should ask themselves how they will derive value from ISO 20000. In Short, the ISO 20000 certification gives ITIL ‘teeth’. ITIL is not prescriptive, it is difficult to maintain momentum without adequate governance controls, however – ISO 20000 is.  ITIL does not insist on continual service improvement – ISO 20000 does. In addition, ITIL does not insist on evidence to prove quality and progress – ISO 20000 does.  ITIL is not being demanded by business – governance controls, auditability & agility are. This certification verifies an organisation’s ability to deliver ITSM within ITIL standards.

Ensuring ISO 20000 compliance provides peace of mind and shortens the journey to achieving other certifications, such as ISO 27001 compliance.

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