South Africa is awaiting the arrival of not one but three international data centres, each representing a major hyperscale provider. Suffice to say, SA and its neighbours will soon have access to the same digital power, flexibility and reduced costs that makes the likes of Google, Facebook and Netflix possible.
It’s not an isolated event but in response to the market’s appetites. Companies large and small are rethinking and rebuilding their data centres, moving to massive hosting sites, using public cloud services, and investing in more specialised private systems. Not long ago this was the message brought to a reluctant market, but by 2018 the adoption of modern technologies – collectively called Digital Transformation – is in full swing.
There are many challenges facing our country, but we are also seeing important gains. The fast growth of fibre, refreshing new attitudes around mobile data, and proactive moves by Government are all pushing digital’s momentum in the right direction. Digital is prompting both foreign investment and massive expansions by local companies.
According to an International Data Corp (IDC) report, the local IT industry is outperforming other parts of the economy and is a real job creator. Much of this is due to cloud adoption, which moots suspicions that digital technology will reduce employment. In contrast, it shapes a smarter business environment, which is more productive and innovative. This grows economies and creates work.
What does it mean for 2019? The IT sector is still a small part of SA’s GDP, but that view doesn’t take in the knock-on effect of technology. For example, you can now apply for an ID or passport online, a big step forward from the stifling queues that many had to take time off from work to attend. Local services are taking on international rivals in the taxi and entertainment sectors. There has been a steady bubbling of startups taking SA innovations to international markets. Smarter farms, smarter taxis, smarter cities, smarter mines – digital is rippling through our society.
That ripple will continue to grow and reverb in 2019 – of that, I have no doubt. Today we have many local use cases where businesses and services have changed how they serve their markets. This is silencing digital’s critics as well as giving clear pathways to transformation. Making the switch is not easy. It takes leadership and an appetite for change and its challenges. But the practical proof is out there for all to see and the ways to accomplish it are clearer than ever before.
Meaningful change requires a certain level of strife. We can use this idea to colour our expectations for 2019. We can’t deny that it will be a tough year as the repercussions of a struggling economy start making themselves felt. But that means for the enlightened and proactive there will be opportunities for change as well. The groundwork for that shift is, as I explained earlier, already in place.
2019 will be tough, but it will also see SA flex its digital muscles. These are ready for primetime in a society that increasingly appreciates the relationship between digital technology and our wellbeing. The arrival of Azure, AWS and other international data centres to the market show that foreign investors see that potential. In 2019 South African society will start seeing it as well.
Jaguar drives dictionary definition
Jaguar is calling for the Oxford English Dictionary and Oxford Dictionaries to update their online definition of the word ‘car’
Jaguar is spearheading a campaign for the Oxford English Dictionary (OED) and Oxford Dictionaries (OxfordDictionaries.com) to change their official online definitions of the word ‘car’.
The I-PACE, Jaguar’s all-electric performance SUV, is the 2019 World Car of the Year and European Car of the Year. However, strictly speaking, the zero-emission vehicle isn’t defined as a car.
The OED, the principal historical dictionary of the English language, defines a ‘car’ in its online dictionary as: ‘a road vehicle powered by a motor (usually an internal combustion engine) designed to carry a driver and a small number of passengers, and usually having two front and two rear wheels, esp. for private, commercial, or leisure use’.
Whereas the current definition of a ‘car’ on Oxford Dictionaries.com, a collection of dictionary websites produced by Oxford University Press (OUP), the publishing house of the University of Oxford, is: ‘A road vehicle, typically with four wheels, powered by an internal combustion engine and able to carry a small number of people.’
To remedy the situation, Jaguar has submitted a formal application to the OED and OxfordDictionaries.com to have the definitions updated to include additional powertrains, including electric vehicles (EV).
David Browne, head of Jaguar Land Rover’s naming committee, said: “A lot of time and thought is put into the name of any new vehicle or technology to ensure it is consumer friendly, so it’s surprising to see that the definition of the car is a little outdated. We are therefore inviting the Oxford English Dictionary and the Oxford Dictionaries to update its online classification to reflect the shift from traditional internal combustion engines (ICE) towards more sustainable powertrains.”
The Oxford English Dictionary is widely regarded as the accepted authority on the English language. It is an unsurpassed guide to the meaning, history, and pronunciation of 600,000 words – past and present – from across the English-speaking world.
Jaguar unveiled the I-PACE, its first all-electric vehicle, last year to deliver sustainable sports car performance, next-generation artificial intelligence (AI) technology and five-seat SUV practicality.
Featuring a state-of-the-art 90kWh lithium-ion battery, two Jaguar-designed motors and a bespoke aluminium structure, the I-PACE is capable of 0-100km/h in 4.8 seconds and a range of up to 470km (WLTP).
While both the Oxford English Dictionary and Oxford Dictionaries review the application, Jaguar is encouraging people to get behind the campaign by asking how the word ‘car’ should be defined. Contact Jaguar on Twitter, Facebook and Instagram using #RedefineTheCar with your thoughts.
How Internet blocks visually impaired
A pervasive “digital divide” inhibits blind people from accessing the Internet, according to a study conducted by Nucleus Research for Deque Systems, an accessibility software company specialising in digital equality. This results in visits to websites being abandoned, further resulting in a missed market opportunity for the websites in question.
The study, which conducted in-depth interviews with 73 U.S. adults who are blind or have severe visual impairments, revealed that two-thirds of the Internet transactions initiated by people with vision impairments end in abandonment because the websites they visit aren’t accessible enough. Ninety percent of those surveyed said they regularly call a site’s customer service to report inaccessibility and have no choice but to visit another, more accessible site to make the transaction.
The Nucleus study also scanned hundreds of websites in the e-commerce, news and information and government categories and found that 70 percent had certain “critical blockers” that rendered them inaccessible to visually impaired users.
“Besides the moral dilemma and legal risk, businesses with inaccessible websites are missing a huge revenue opportunity by ignoring an untapped market,” says Preety Kumar, CEO of Deque Systems. “Among internet retailers specifically, two-thirds of the top ten online retailers had serious accessibility issues, meaning they are leaving $6.9 billion in potential North American e-commerce revenues on the table.”
Web accessibility refers to the ability of people with disabilities to independently gather information, complete transactions, or communicate on the Internet. Most visually impaired Internet users rely on assistive technologies like screen readers or screen magnifiers to render sites perceivable and operable. However, these assistive technologies require that websites be built with accessibility in mind and optimized to interface with assistive technology, in order to convey information in an accurate and understandable manner.
Critical accessibility blockers can vary across industries. In e-commerce, problems include issues like missing form and button labels (thereby making forms or the “checkout” button invisible without context). Amazon, Best Buy and Target were found to be accessibility leaders in this space. Additionally, the study found:
- Eight out of ten news sites had significant accessibility issues.
- Seven out of ten blind persons reported being unable to access information and services through government websites, including Medicare’s site.
- Fewer than one in three websites have clear contact information or instructions for blind persons to seek help if they encounter accessibility issues, meaning many have low levels of success in reporting and solving these problems.
“A focus on accessibility needs to be a core part of the website design and development process,” continues Kumar. “Considering accessibility as early as the conception phase, and proactively building and testing sites for accessibility as they move towards production, is significantly more effective than remediating it later, helping organizations save significant time and resources while avoiding unnecessary customer grievances.”
To download the report, visit: https://accessibility.deque.com/nucleus-accessibility-research-2019