Even though some view the latest developments in AI a little daunting, ANTON VAN HEERDEN, Managing Director and Executive Vice-President, Africa & Middle East at Sage, believes we need to see bots and advanced AI as an opportunity to be more efficient.
South African developers and enterprises are showcasing some of the ways they’re putting the newest artificial intelligence (AI) technologies to work, this week at BotCon in Cape Town. Some of the latest developments are a little scary, especially for those who have grown up with rogue AIs and robots in science-fiction or have read the headlines about how we’ll lose millions of jobs worldwide to automation by 2020.
What does this mean for the average business builder or entrepreneur in South Africa? My view is that they should see bots and advanced AI as an opportunity to be more efficient, and make room for more meaningful work for their human employees. Of course, we’ll all need to upskill and reskill ourselves—as millions of people have needed to do in other technology revolutions throughout history— but the good thing is that AI and robotics can help us become more productive and do more ‘human’ work and less of the mundane stuff.
Humans + AI = a great team for small business
AI and bots could change the way small businesses work as much as mobile phones and the Internet have. But rather than replacing human employees, it will help people working for and managing Small & Medium Businesses to achieve more with their time. Used correctly, humans and AI can achieve more together than either can on its own.
Even though many bots today offer fairly basic functionality and features, the pace of innovation in AI and machine learning is accelerating. Advances in areas such as natural language processing (NLP) and speech recognition enable us to interact with machines in ways that feel more natural to us. Just think, for example, of asking Siri a question using your voice compared to fiddling with the onscreen keyboard of your iPhone.
More time to innovate and make happy customers
Letting a ‘bot’ file your expense claims, seek quotes for a caterer for your product launch or respond to basic online customer chat requests could save human capacity for innovation and customer service. Sage, for example recently announced that the first accounting chat bot Pegg now has over 20,000 users in 110 countries.
This is important for small businesses since our research consistently shows that finding time for innovation and creativity is a huge bugbear for time-strapped business builders around the world. It’s little wonder, then, that our recent research also illustrates that South African entrepreneurs are enthusiastic about AI rather than fearful (Forum for Business Builders – South Africa data).
South African entrepreneurs love technology and have traditionally been eager to embrace tools that help them get more things done every day. The research also shows that 43% of respondents are ready Hi Arthurfor AI and bots to help them organise their professional life for them. Nearly half (47%) agreed that they would feel comfortable with AI and Bots organising their personal life for them.
Around 61% of respondents chose AI as the most important technology trend for 2017, with only 18% choosing the blockchain. And some 71% said that they would welcome an admin-free world – the sort of world that AI, blockchain and the next wave of disruptive digital technologies will help us to create.
In the final analysis, technology is there to free us from drudge tasks, so that we can focus on the exciting, creative work that humans still do best.
Appdate: No wallet? No problem?
In his app roundup, SEAN BACHER highlights VodaPay Masterpass, Charge Running, South African App Integrator Directory, uKheshe Health and LocTransie.
Digital mobility is now a way of life and most are using smartphones to pay bills.
To meet this need Vodacom and Mastercard have launched VodaPay Masterpass, which enables Vodacom customers to load any bank card into a secure digital wallet, downloaded as an app on their smartphone. Once loaded, these cards and the secure credentials associated with them are safely stored, enabling customers to start transacting immediately without the hassle of entering card details each time they make a purchase.
Vodacom customers can buy prepaid data, airtime and SMS, or voice bundles, directly through the app. They can also select the Pay Bills menu option to settle their DStv accounts, pay a utility bill or take care of a traffic fine.
With the app’s Scan to Pay functionality, users can scan a QR code to pay for goods and services wherever Masterpass is accepted, including all SnapScan and Zapper merchants. Once a QR code is scanned, users select the card they wish to use, and enter their bank PIN number on their own device to complete the transaction.
Platform: Android and iOS
Expect to pay: A free download and users will not be charged for any transaction fees.
Most running apps track data like pace and distance and, in some cases play audio designed to motivate you, but don’t give you the push you get when you run with a friend. Charge Running is an app that lets you run alongside other runners, virtually, as well as giving live coaching to help you go the distance.
The app includes features such as:
· Unlimited access to live running classes and virtual races
· The ability to compete with runners anywhere in the world in real-time
· A live leaderboard that shows where you are in the pack to keep you pushing
· Live, personalised feedback from professional trainers
· Group chats with coaches and fellow runners throughout the run
· On-demand runs for times when you can’t join the live groups
· A choice of difficulty levels and race types
Platform: Android and iOS
Expect to pay: A free seven-day trial; thereafter R150 per month
Stockists: Visit the Charge Running site here for downloading instructions.
South African App Integrator Directory
The South African App Integrator Directory from Xero is designed to solve the complexity of choosing apps for small business owners.
The directory is now available in South Africa with six partners, including Realm Digital, Radical Cloud Solutions, Nimacc, Insights, Iridium Business Solutions and Creative CFO. According to Xero, these are all organisations with a proven track record of successfully integrating marketplace apps into Xero businesses. There are also currently over 700 apps in Xero’s App Marketplace worldwide, 21 of which are South African born.
As small businesses become more tech-savvy, they need to know exactly which apps to install on their devices and how the apps will help them. They also need to be able to install these apps from a trusted integrator so they know for what they are paying.
Platform: Any device with an up-to-date Internet browser.
Expect to pay: A one month trial version is offered, after which the App Integrator ranges from R125 to R245 per month, depending on the company’s needs.
Stockists: Visit Xero here for downloading instructions.
Click here to read about uKheshe Health and LocTransie.
Prize offered for drone films
DJI and SkyPixel, the world’s most popular aerial photography community, have announced the first short film contest inviting users to submit cinematic stories shot with camera and gimbal products. The 2019 SkyPixel Short Film Contest will accept entries until 14 October 2019. It welcomes submissions from all creators, ranging from hobbyists to social media users and professional videographers. around the globe.
The 2019 SkyPixel Short Film Contest consists of three storytelling categories—‘Big Moments Start Small,’ ‘Make Your Move’ and ‘Adventure Starts With You.’ There is no restriction on the type or brand of equipment participants use, and they can submit as many videos as they wish.
A total of 100 winners can win a range of prizes totaling $48,600 USD in categories including Recommended Films, Best Editing, Best Story, Nominated Entries, People’s Choice Prize as well as This Week’s Most Popular, sponsored by the partner SanDisk and WD brand from Western Digital Corp. This year’s Best Short Video winners will each receive the new Ronin-SC Pro Combo, Osmo Action as well as WD 2TB My Passport Wireless SSD.
Winning entries will also be showcased on the SkyPixel website as well as to DJI’s millions of fans and followers across its social media platforms.
“DJI has redefined how people capture stable video for all of life’s moments. The compact size, portability and powerful imaging system of our Osmo and Ronin series have also made it possible for anyone to take their creativity and inspirations to the next level,” said Basile David, Director of Brand and Content Partnerships at DJI. “With this contest, we hope to encourage more people to embrace and share their own creative way of storytelling.”
Since 2014, the SkyPixel online community has attracted 16 million professional aerial photographers and content creators from more than 140 countries, growing into the largest aerial photography community today. Over the past five years, SkyPixel has received over 150,000 submissions, becoming a go-to platform for original aerial masterpieces and extraordinary footage powered by other gimbal products focusing on various themes.
Details of the 2019 SkyPixel Short Film Contest
The short film contest consists of three categories:
Big Moments Start Small: Create a video showcasing the small, lightweight design of your camera device and your best cinematic scenes. Users are recommended to include at least 10 seconds of behind-the-scenes clips of their product such as DJI Osmo Pocket or other devices.
Make Your Move: Create a video showcasing the stabilized footage from your device. Users are recommended to include at least 10 seconds of behind-the-scenes clips of their product such as DJI Osmo Series or other devices.
Adventure Starts With You: Create a short, cinematic narrative film to showcase your creative skills and visual effects. Users are recommended to include at least 10 seconds of behind-the-scenes clips of their product such as DJI Ronin Series or other devices.
*Video submissions should not be longer than three minutes in length.
Submission Start Date: August 15, 2019, 2:00 AM (EST)
Submission End Date: October 14, 2019, 2:00 AM (EST)
Award Announcement: October 31, 2019