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Prepare now for 2030

Traditional businesses are toast unless they start preparing for the future now, warns ARTHUR GOLDSTUCK

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Don’t say you haven’t been warned. Various forecasts point to the likelihood that technologies using artificial intelligence will generate up to 15% of the world’s gross domestic product by 2030. PwC suggests that it will add $15.7-trillion to the global economy. 

That, in turn, will ensure that a sizeable proportion of the world’s business will be conducted on advanced digital platforms. In other words, the 15% is just the springboard for vast swathes of activity that will dominate business. Those that stick to the old way of doing things will simply be left out of the new economy.

This means traditional businesses are already toast, but only if they decide not to start preparing now.

“This future economy is something that should be on everybody’s mind and in every government’s strategy,” says Mohammed Amin, Dell Technologies senior vice president for Middle East, Russia, Africa and Turkey. During a visit to South Africa this week, he said it was no longer a matter of selling technology for its own sake.

“If you’re not part of this wagon to the future, you need to jump on it. The world’s IT companies are not pushing digital transformation and multi-cloud strategy just for the sake of selling technology. We’re doing it to optimise your business and to help make you part of the future.”

He says three primary trends need to be leveraged by business.

“I believe that artificial intelligence is the ship that is going to take us for the future. The fuel is going to be data. And infrastructure will be software-defined. You have to build an agile, dynamic infrastructure to thrive in this future.”

Amin, an Egyptian-Canadian, points to the sensation created by his late compatriot, the Egyptian diva Umm Kulthum, who died 45 years ago. Last year, she appeared in the world’s first hologram concert, at the World Youth Forum in Egypt. Then, in December, she performed – as a hologram – for paying audiences in Saudi Arabia and Dubai. 

“Imagine people paying for tickets to watch a hologram. It means the world is open to this. It is moving so fast, and we are in the heart of this.”

It is also an example of how technology companies are no longer focused only on technology but also on enhancing human lives. 

“We’re involved in so many projects, from healthcare to education. Education especially is very important, because it is shifting from ‘what to learn’ to ‘how to learn’. It’s an amazing shift. You need to know how to learn because you will need to experience and learn in so many fields to be qualified for the future.”

Amin does not believe doomsday prophecies of much of the world’s population being rendered jobless by robots and AI. However, some “straightforward” jobs will be readily replaceable. Even lawyers and general practice doctors, for example, could be replaced by smartphone apps.

“The job market will grow, but the profile required is going to change. Jobs will be available, but for certain profiles. By 2030, 85% of the job market will be for jobs we don’t know today. This is the challenge that education faces.” 

  • Arthur Goldstuck is founder of World Wide Worx and editor-in-chief of Gadget.co.za. Follow him on Twitter and Instagram on @art2gee

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SA’s Internet goes down again

South Africa is about to experience a small repeat of the lower speeds and loss of Internet connectivity suffered in January, thanks to a new undersea cable break, writes BRYAN TURNER

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Internet service provider Afrihost has notified customers that there are major outages across all South African Internet Service Providers (ISPs), as a result of a break in the WACS undersea cable between Portugal and England 

The cause of the cable break along the cable is unclear. it marks the second major breakage event along the West African Internet sea cables this year, and comes at the worst possible time: as South Africans grow heavily dependent on their Internet connections during the COVID-19 lockdown. 

As a result of the break, the use of international websites and services, which include VPNs (virtual private networks), may result in latency – decreased speeds and response times.  

WACS runs from Yzerfontein in the Western Cape, up the West Coast of Africa, and terminates in the United Kingdom. It makes a stop in Portugal before it reaches the UK, and the breakage is reportedly somewhere between these two countries. 

The cable is owned in portions by several companies, and the portion where the breakage has occurred belongs to Tata Communications. 

The alternate routes are:  

  • SAT3, which runs from Melkbosstrand also in the Western Cape, up the West Coast and terminates in Portugal and Spain. This cable runs nearly parallel to WACS and has less Internet capacity than WACS. 
  • ACE (Africa Coast to Europe), which also runs up the West Coast.  
  • The SEACOM cable runs from South Africa, up the East Coast of Africa, terminating in both London and Dubai.  
  • The EASSy cable also runs from South Africa, up the East Coast, terminating in Sudan, from where it connects to other cables. 

The routes most ISPs in South Africa use are WACS and SAT3, due to cost reasons. 

The impact will not be as severe as in January, though. All international traffic is being redirected via alternative cable routes. This may be a viable method for connecting users to the Internet but might not be suitable for latency-sensitive applications like International video conferencing. 

Read more about the first Internet connectivity breakage which happened on the same cable, earlier this year. 

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SA cellphones to be tracked to fight coronavirus

Several countries are tracking cellphones to understand who may have been exposed to coronavirus-infected people. South Africa is about to follow suit, writes BRYAN TURNER

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From Israel to South Korea, governments and cell networks have been implementing measures to trace the cellphones of coronavirus-infected citizens, and who they’ve been around. The mechanisms countries have used have varied.  

In Iran, citizens were encouraged to download an app that claimed to diagnose COVID-19 with a series of yes or no questions. The app also tracked real-time location with a very high level of accuracy, provided by the GPS sensor. 

In Germany, all cellphones on Deutsche Telekom are being tracked through cell tower connections, providing a much coarser location, but a less invasive method of tracking. The data is being handled by the Robert Koch Institute, the German version of the US Centers for Disease Control and Prevention. 

In Taiwan, those quarantined at home are tracked via an “electronic fence”, which determines if users leave their homes.  

In South Africa, preparations have started to track cellphones based on cell tower connections. The choice of this method is understandable, as many South Africans may either feel an app is too intrusive to have installed, or may not have the data to install the app. This method also allows more cellphones, including basic feature phones, to be tracked. 

This means that users can be tracked on a fairly anonymised basis, because these locations can be accurate to about 2 square kilometers. Clearly, this method of tracking is not meant to monitor individual movements, but rather gain a sense of who’s been around which general area.  

This data could be used to find lockdown violators, if one considers that a phone connecting in Hillbrow for the first 11 days of lockdown, and then connecting in Morningside for the next 5, likely indicates a person has moved for an extended period of time. 

The distance between Hillbrow and Morningside is 17km. One would pass through several zones covered by different towers.

Communications minister Stella Ndabeni-Abrahams said that South African network providers have agreed to provide government with location data to help fight COVID-19. 

Details on how the data will be used, and what it will used to determine, are still unclear. 

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