Lines blur between digital and real experience

A few years ago, digital commerce and real-world customer service were often thought of as separate...

Prepaid data meets IoT

Given the explosion of the M2M sector, prepaid SIMs should be viewed as a critical business...

Video conferencing best practice forum coming to SA

The international Point 9 User Forum, a key driver of video conferencing (VC) world best practice,...

Dimension Data joins forces with M&T Development

Dimension Data has joined forces with property developer, M&T Development, to make ICT facilities and services...

MEA market sees steepest decline yet in PC sales

The Middle East and Africa (MEA) PC market suffered a 28.7% year-on-year slump in shipments in...

Five tips for customer service success

It costs more to acquire a new customer than to keep a current one happy, so...

Play vinyl records without breaking the bank

As the vinyl comeback gains pace, the cost of going back in musical time can strike...

Good email marketing practices are beneficial

Few clients realise that the email marketing practises of their advertising agencies and other marketing firms...

Blogger awards focus on issues

The third annual African Blogger Awards competition has opened for entries and three new categories for...

SAS SA adds muscle to its legal department

SAS Institute, has announced the appointment of Daniel Kasonde as the Legal Administrator for its South...

Small merchants now take MasterPass via phones

Shoppers can now use MasterPass, the digital commerce platform from MasterCard, to pay for in-store or...

Clever businesses follow business intelligence trends

It’s a proven fact that Business Intelligence (BI) is a technology that is playing a significant...

Bookboon network frees up millions of books

Local business leaders are partnering with the world’s largest eBook publisher to give students and entrepreneurs...

Huawei leads world in patents

Out of the 218 000 patents submitted to the World Intellectual Property Organization last year, Huawei...

ICASA’s focus on driving competition welcomed

The Internet Service Providers’ Association of South Africa (ISPA) has welcomed the recent focus that ICASA...

MTN converges on SMEs

MTN Business has introduced a range of converged business offers for SMEs designed to help them...

BCX and MapIT join forces

MapIT, a digital mapping company, has signed a licensed partnership agreement with Business Connexion (BCX). The...

There is a new call centre trend

South Africa’s call centre industry is growing at a steady rate of approximately 8% per annum...

Cloud computing 101: 5 things you need to know

These days you can run your own business from anywhere in the world, BrightRock executive director...

The big data power of Power BI

Working with Big Data can be difficult for some SMEs due to the resources it requires,...