In the past, Mobile World Congress was associated with new smartphones and tablets. But this year, the dominant themes were technologies providing the basis for the next generation of mobile devices, writes NADIA GONZALEZ, Africa VP Mobile Solutions & IoT at Gemalto.
Barcelona was the scene of another festival of technology, as the world’s most influential companies, journalists and engineers travelled to Mobile World Congress (MWC). MWC tends to be associated with new handset launches, but this year’s show was about more than just devices. There were indeed notable mobile handset stories, with some iconic brands making stunning comebacks, defying beliefs they had been consigned to history. The dominant themes, however, were technologies providing the basis for the next generation of mobile devices, namely 5G and the Internet of Things (IoT).
The year of the comeback
If you’d told someone a year ago that Nokia and BlackBerry handsets would be making a comeback, they might not have believed you. The former, once the world’s largest phone manufacturer, gave up trying to compete with Apple, Google and Samsung in 2014 to focus on networking, while the latter has rebranded itself as a cybersecurity company. However, at MWC this year HMD Global, which now owns the rights to make Nokia branded phones, released an updated version of the legendary Nokia 3310. BlackBerry, meanwhile, displayed its new Android smartphone.
With Samsung choosing not to reveal a new phone handset, and Apple and Google not making big announcements, the comeback kids stole the headlines. The question is, will the handsets sell?
Connected cars to hit the mainstream
We’ve got bad news for budding Formula One drivers; MWC17 demonstrated how drivers are going to be far less important to the functioning of a car, as the IoT and Artificial Intelligence (AI) takes over. One of our favourite innovations was the world’s first driverless supercar, capable of reaching speeds of up to 200mph. Manufactured by Robocar, the vehicle works through a combination of sensors and powerful cameras. The car’s operation is guided by algorithms, which means computer experts may decide the races of the future rather than the likes of Lewis Hamilton.
As the technology and new business models behind connected cars evolve, the Automotive Industry is transforming into what is called New Mobility. One of the big themes here is linking connected cars with the digital life of the driver or passenger, making them fully personalized. One notable development is the Virtual Car Key (VCK), a first example where the key, as part of a digital Car ID, will need to be securely stored on the end user mobile device. Opening a car and starting the engine is a crucial element of any comprehensive mobility app, and we’re likely to see many more developments in this area over the year ahead.
AI at MWC wasn’t limited to cars, with the technology appearing in many other areas. Future handsets from many manufacturers promise more advanced versions of virtual assistants like Siri and Cortana, which will learn from their user’s habits. Elsewhere O2 announced it would be turning to AI to manage customer service, speeding up processes and cutting costs. Similarly, Samsung announced it would be using an AI bot to train retail staff in managing customer queries. Clearly, organisations are recognising AI’s ability to not only improve the user experience, but also streamline operations and enhance the customer journey.
The potential of 5G and smart cities
5G represents the next generation of telecoms standards, ushering in a new era of connectivity and smart infrastructures. While we’re still some way off the technology being widely available, at MWC we saw many announcements about IoT-optimized machine-type communication and LTE Cat NB-IoT networks, technologies which are paving the way to 5G.
One area in which 5G will play an ever-important role is Smart City technology, which can be used to improve efficiency and benefit the environment. With billions of embedded sensors, governments and companies will be able to better monitor carbon emissions and track pollution levels. At the show, AT&T and GE announced a partnership to deliver environmentally-friendly IoT technology to cities across North and Central America. Intelligent sensor nodes will power a new generation of street lighting which will be fully integrated within light poles, allowing city governments to use existing poles and equip them with energy-efficient LED lighting.
We took this a step further with a demonstration of a smart city lighting and Electric Vehicle charging solution which uses smart sensors to transform street lights into intelligent platforms. Lights can be dimmed on demand depending on need, saving 50-80% in energy consumption, but they can also be used to alert and direct drivers and pedestrians to free parking spaces or charging stations. 5G technology based on the same principles can be applied to traffic, parking, and waste, enhancing city governance, and making it more environmentally-friendly.
Of course, for the smart city to work, the underlying infrastructure needs to be intelligent and secure. To enable a functioning street lighting system, for instance, there needs to be a secure connection between the lamps and a central control system. It is a complex process, with the potential for an undetected weakness in one part potentially compromising security for the entire system. Those building critical infrastructure and solutions for smart cities need to think very carefully and holistically about the networks and systems they are connecting, whether it’s car park, traffic or waste management projects they’re looking after.
To conclude, it’s clear MWC17 wasn’t just about mobile handsets. While product announcements from Nokia and BlackBerry were the key focus for some, this year’s conference should be interpreted as one dominated by the IoT connectivity solutions of the future; 5G, smart cities and connected transport. With the show over for another year, governments and other key stakeholders will need to keep collaborating on the best ways to connect, secure and monetize their IoT strategies to find success in the years ahead.
Tech promotes connections across groups in emerging markets
Digital technology users say they more regularly interact with people from diverse backgrounds
Smartphone users – especially those who use social media – say they are more regularly exposed to people who have different backgrounds. They are also more connected with friends they don’t see in person, a Pew Research Center survey of adults in 11 emerging economies finds.
South Africa, included in the study, has among the most consistent levels of connection across age groups and education levels and in terms of cross-cultural connections. This suggests both that smartphones have had a greater democratisation impact in South Africa, but also that the country is more geared to diversity than most others. Of 11 countries surveyed, it has the second-lowest spread between those using smartphones and those not using them in terms of exposure to other religious groups.
Across every country surveyed, those who use smartphones are more likely than those who use less sophisticated phones or no phones at all to regularly interact with people from different religious groups. In most countries, people with smartphones also tend to be more likely to interact regularly with people from different political parties, income levels and racial or ethnic backgrounds.
The Center’s new report is the third in a series exploring digital connectivity among populations in emerging economies based on nationally representative surveys of adults in Colombia, India, Jordan, Kenya, Lebanon, Mexico, the Philippines, Tunisia, South Africa, Venezuela and Vietnam. Earlier reports examined attitudes toward misinformation and mobile technology’s social impact.
The survey finds that smartphone and social media use are intertwined: A median of 91% of smartphone users in these countries also use social media or messaging apps, while a median of 81% of social media users say they own or share a smartphone. And, as with smartphone users, social media and messaging app users stand apart from non-users in how often they interact with people who are different from them. For example, 52% of Mexican social media users say they regularly interact with people of a different income level, compared with 28% of non-users.
These results do not show with certainty that smartphones or social media are the cause of people feeling like they have more diverse networks. For example, those who have resources to buy and maintain a smartphone are likely to differ in many key ways from those who don’t, and it could be that some combination of those differences drives this phenomenon. Still, statistical modelling indicates that smartphone and social media use are independent predictors of greater social network diversity when other factors such as age, education and sex are held constant.
Other key findings in the report include:
- Mobile phones and social media are broadening people’s social networks. More than half in most countries say they see in person only about half or fewer of the people they call or text. Mobile phones are also allowing many to stay in touch with people who live far away: A median of 93% of mobile phone users across the 11 countries surveyed say their phones have mostly helped them keep in touch with those who are far-flung. When it comes to social media, large shares report relationships with “friends” online who are distinct from those they see in person. A median of 46% of Facebook users across the 11 countries report seeing few or none of their Facebook friends in person regularly, compared with a median of 31% of Facebook users who often see most or all of their Facebook friends in person.
- Social activities and information seeking on subjects like health and education top the list of mobile activities. The survey asked mobile phone users about 10 different activities they might do on their mobile phones – activities that are social, information-seeking or commercial in nature. Among the most commonly reported activities are casual, social activities. For example, a median of 82% of mobile phone users in the 11 countries surveyed say they used their phone over the past year to send text messages and a median of 69% of users say they took pictures or videos. Many mobile phone users are also using their phones to find new information. For example, a median of 61% of mobile phone users say they used their phones over the past year to look up information about health and medicine for themselves or their families. This is more than the proportion that reports using their phones to get news and information about politics (median of 47%) or to look up information about government services (37%). Additionally, around half or more of mobile phone users in nearly all countries report having used their phones over the past 12 months to learn something important for work or school.
- Digital divides emerge in the new mobile-social environment. People with smartphones and social media – as well as younger people, those with higher levels of education, and men – are in some ways reaping more benefits than others, potentially contributing to digital divides.
- People with smartphones are much more likely to engage in activities on their phones than people with less sophisticated devices – even if the activity itself is quite simple. For example, people with smartphones are more likely than those with feature or basic phones to send text messages in each of the 11 countries surveyed, even though the activity is technically feasible from all mobile phones. Those who have smartphones are also much more likely to look up information for their households, including about health and government services.
- There are also major differences in mobile usage by age and education level in how their devices are – or are not – broadening their horizons. Younger people are more likely to use their phones for nearly all activities asked about, whether those activities are social, information-seeking or commercial. Phone users with higher levels of education are also more likely to do most activities on their phones and to interact with those who are different from them regularly than those with lower levels of education.
- Gender, too, plays a role in what people do with their devices and how they are exposed to different people and information. Men are more likely than women to say they encounter people who are different from them, whether in terms of race, politics, religion or income. And men tend to be more likely to look up information about government services and to obtain political news and information.
These findings are drawn from a Pew Research Center survey conducted among 28,122 adults in 11 countries from Sept. 7 to Dec. 7, 2018. In addition to the survey, the Center conducted focus groups with participants in Kenya, Mexico, the Philippines and Tunisia in March 2018, and their comments are included throughout the report.
Nokia to be first with Android 10
Nokia is likely to be the first smartphone brand to roll out Android 10, after its manufacturer, HMD Global, announced that the Android 10 software upgrade would start in the fourth quarter of 2019.
Previously named Android Q, it was given the number after Google announced it was ditching sweet and dessert names due to confusion in different languages. Android 10 is due for release at the end of the year.
Juho Sarvikas, chief product officer of HMD Global said: “With a proven track record in delivering software updates fast, Nokia smartphones were the first whole portfolio to benefit from a 2-letter upgrade from Android Nougat to Android Oreo and then Android Pie. We were the fastest manufacturer to upgrade from Android Oreo to Android Pie across the range.
“With today’s roll out plan we look set to do it even faster for Android Pie to Android 10 upgrades. We are the only manufacturer 100% committed to having the latest Android across the entire portfolio.”
HMD Global has given a guarantee that Nokia smartphone owners benefit from two years of OS upgrades and 3 years of security updates.