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IT redefines value chain for SA business

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South African businesses are being forced to redefine value chains as a result of the growth of the Internet of Things (IoT). This is according to Eseye. Jeremy Potgieter, Eseye Southern African Regional Manager, says that digitising physical and disconnected processes, and allowing products and services to be processed and delivered in new ways, are just some of the immediate challenges when redefining a value chain.

“There are several examples of South Africa’s attempts to roll out Internet-connected devices. Closer to home are the smart meters used to measure household utility usage. Industry-specific examples include the mining sector’s new connected technology and sensors used to detect geological movement, and possible substance availability; fuel pipelines fitted with sensors to monitor leaks and fuel stations with data loggers, which advise owners and operators on stock levels and usage trends.”

Potgieter says that South Africa is also starting to see the use of monitoring data for various forms of analytics, such as predictive and prescriptive analytics that assist businesses with rapid decision making: “As the benefits of IoT related services are being realised, IoT is creating new opportunities to innovate with newly connected products being imagined every day. It is only a matter of time before its full potential is seen.”

Despite South Africa’s skills shortage, Potgieter says that the country’s socio-economic challenges provide opportunities and stimulus to incubate the correct thinking: “We already see this in the way that industry and businesses have revised their digital strategy to include a focus on IoT and the resulting high-value data analytics. These strategies are complemented by an active acquisition of data scientists and software engineers. There have also been efforts by tertiary institutions to align to the changing landscape, enabling and equipping students for careers in the new marketplace.”

The biggest hurdle impacting the growth of IoT locally lies in driving critical and analytical thinking as a medium of education, according to Potgieter. If these are not embraced fully, the human capital required to drive such initiatives, will be lacking. “While the introduction of focused degree-courses is a good start, more needs to be done. We have a disproportionately low amount of school learners taking on subjects like science and core maths and the knock-on effect is a smaller pool of candidates. The solution as always is highlighted by the problem, drive the fundamental subject matter to ensure a larger pool of candidates for selection. The only way new and practical solutions can be developed is when current problems are viewed with a critical eye,” says Potgieter.

Looking globally, he says that it is possible for South Africa to embrace and experience global IoT trends: “We already see companies like Takealot rivalling the likes of Amazon from a localised point of view, and by utilising IoT and data analytics they have single handedly started a retail revolution. It is on the back of their success that we saw the rise of services like Zando and Superbalist.”

Potgieter says that vertical sectors are already starting to utilise IoT. Logistics companies for example, are boosting business through enhanced efficiency by way of EPOD (electronic proof of delivery) services and real-time asset tracking and management: “Utilities providers are also delivering extended capabilities to traditional smart metering solutions, like intuitive and scheduled autonomous management. A further example is the deployment of wildlife management solutions through partnerships between MNOs and SI providers. The use of drones for agri-business and security sectors is also being embraced by farming communities and industrial/mining players.”

IoT is a vital catalyst for change according to Potgieter and South Africa is only at the precipice of this evolution: “Exciting time lies ahead for IoT and Eseye is looking forward to playing a vital role in this journey.”

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Small South African town goes smartphone-only

Vodacom partners with farming business to upgrade all residents of Wakkerstroom from 2G devices to smartphones

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All residents of the small town of Wakkerstroom, which straddles Mpumalanga and kwaZulu-Natal provinces, have had their 2G feature phones upgraded to 3G devices.

The initiative is a result of Vodacom partnering with BPG Langfontein, a farming business that employs the majority of the people living in Wakkerstroom. It is now the first smartphone-only town in South Africa. This is a model the network provider says it hopes to replicate across the country as part of its mission to connect people who live in deep rural areas and are still dependent on 2G networks.

Wakkerstroom, is the second oldest town in Mpumalanga province, on the KwaZulu-Natal border, 27 km east of Volksrust and 56 km south-east of Amersfoort.  

“There are growing expectations for big corporates the size of Vodacom to serve a social purpose, and for us to use our resources and core capabilities to make a significant contribution in transforming the lives of ordinary people,” says Zakhele Jiyane, Managing Executive for Vodacom Mpumalanga. “We are helping to remove communication barriers, so that citizens in the area can be part of the digital revolution and reap the associated benefits. By moving the more than 1400 farm workers from 2G to 3G devices, this will also free much needed spectrum and this spectrum can be re-farmed to provide for faster networks such as 3G and 4G.

“Crucially, the move opens a new world of connectivity for farm workers in Wakkerstroom. As a result, most people in the area will now be able to use the Vodacom network to connect on the net and access online government services, eHealth services such as Mum&Baby and eCommerce. Learners can now surf the internet for the first time and access Vodacom’s eSchool free of charge and those who are actively looking for jobs can start using their smartphones and tablets to apply for jobs over the internet on Vodacom’s zero-rated career sites. This will be key for driving growth to the benefit of people living in this area.”

Vodacom has already deployed 4G base stations in Wakkestroom as part of this initiative.

For the next phase of this project, says Vodacom, it is going to educate the farm workers about data and the benefits of the Internet. Vodacom will also look at various ways in which it can help empower members of this community in areas of education, gender-based violence and health.

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10 more African countries join Facebook fact-checking

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Facebook today announced the expansion of its Third-Party Fact-Checking programme to 10 additional African countries, which now join  Kenya, Nigeria, South Africa, Cameroon and Senegal in the project,

In partnership with Agence France-Presse (AFP), the France 24 Observers, Pesa Check and Dubawa, this programme forms part of its work in helping assess the accuracy and quality of news people find on Facebook, whilst reducing the spread of misinformation on its platform.

Working with a network of fact-checking organizations, certified by the non-partisan International Fact-Checking Network, third-party fact-checking will now be available in Ethiopia, Zambia, Somalia and Burkina Faso through AFP, Uganda and Tanzania through both Pesa Check and AFP, Democratic Republic of Congo and Cote d’Ivoire through the France 24 Observers and AFP, Guinea Conakry through the France 24 Observers, and Ghana through Dubawa.

Feedback from the Facebook community is one of many signals Facebook uses to raise potentially false stories to fact-checkers for review. Local articles will be fact-checked alongside the verification of photos and videos. If one of our fact-checking partners identifies a story as false, Facebook will show it lower in News Feed, significantly reducing its distribution.

Kojo Boakye, Facebook Head of Public Policy, Africa, said: “The expansion of third-party fact-checking to now cover 15 countries in a little over a year shows firsthand our commitment and dedication to the continent, alongside our recent local language expansion as part of this programme. Taking steps to help tackle false news on Facebook is a responsibility we take seriously, we know misinformation is a problem, and these are important steps in continuing to address this issue. We know that third-party fact-checking alone is not the solution, it is one of many initiatives and programmes we are investing in to help to improve the quality of information people see on Facebook. While we’ve made great progress, we will keep investing to ensure Facebook remains a place for all ideas, but not for the spread of false news.”

When third-party fact-checkers fact-check a news story, Facebook will show these in Related Articles immediately below the story in News Feed. Page Admins and people on Facebook will also receive notifications if they try to share a story or have shared one in the past that’s been determined to be false, empowering people to decide for themselves what to read, trust, and share.

Providing fact-checking in English and French across eight countries, Phil Chetwynd, AFP Global News Director said: “AFP is delighted to be expanding its fact-checking project with Facebook. We are known for the high quality of our journalism from across Africa and we will be leveraging our unparalleled network of bureaus and journalists on the continent to combat misinformation.”

Eric Mugendi, Managing Editor from Pesa Check who will provide fact-checking services in Swahili and English added: “Social networks like Facebook haven’t just changed how Africans consume the news. Social media is often the primary access to digital content or the ‘Internet’ for many Africans. They shape our perceptions of the world, our public discourse, and how we interact with public figures. This project helps us dramatically expand our fact-checking to debunk claims that could otherwise cause real-world harm. The project helps us respond more quickly and directly. We’re seeing real positive results in our interactions with both publishers and the public itself. The project also helps our fact-checks reach a far larger audience than we would otherwise. This has helped us better understand the information vacuum and other viral dynamics that drive the spread of false information in Africa. Our growing impact is a small but tangible contribution to better informed societies in Africa.”

Caroline Anipah, Programme Officer, Dubawa (Ghana) said: “Dubawa is excited to be in Ghana where the misinformation and disinformation have become widespread as a result of technological advancement and increasing internet penetration. Dubawa intends to raise the quality of information available to the public with the ultimate aim of curbing the spread of misinformation and disinformation and promoting good governance and accountability.”

Derek Thomson, editor-in-chief of the France 24 Observers, said: “Our African users are constantly sending us questionable images and messages they’ve received via social media, asking us ‘Is this true? Can you check it?’ It’s our responsibility as fact-checking journalists to verify the information that’s circulating, and get the truth back out there. Participating in the Facebook programme helps ensure that our fact-checks are reaching the people who shared the false news in the first place.”

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