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IT leaders need skills focus

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South Africa is seeing a massive demand for – and a lack of – skilled IT professionals. This is becoming an issue for the country’s IT industry and if no change occurs, could be detrimental not only to the economy, writes GARETH HAWKEY, CEO of redPanda Software.

In a business environment that is now largely driven by innovative IT and software, there is massive demand for skilled and highly trained IT professionals. Sadly, as has been well documented, there is an increasingly dire shortage of these individuals in the local sphere.

This lack in supply seems to be partly the result of a formal education system that is not adequately addressing the needs of local companies and providing a reliable pipeline of talent. As it stands, gaining entry to top universities remains hugely competitive (and often too expensive), and many students are opting for more traditional careers as doctors, accountants or engineers.

In the short and long term, this means that there just aren’t enough young and ambitious people stepping into the IT industry to meet the ever-growing need.

Global tech bigwigs adding pressure

Simultaneously, this demand is being driven by global companies that are opening up branches in South Africa (e.g. Amazon and Facebook) as well as the growth of South Africa as a prime destination for offshoring. Naturally, this places added stress on the imbalance between the supply and demand of IT talent.

While these are the key factors behind the skills shortage, the mounting challenge for local companies is that IT salaries continue to grow exponentially (mainly because there are so few people in this group being fought over by so many companies). This inevitably puts an extra layer of cost onto recruitment and retention.

In the long term, this worrying trend could eventually lead to such a growth in the baseline cost for businesses that they run the risk of becoming too expensive to compete in a cutthroat international IT market. Given the local market conditions, this would be devastating for South African businesses with an eye on expansion.

Platform for Practical Learning

For local supply to meet demand, we should be producing thousands of new developers each year, for example. Arguably, this has to be addressed on a large scale – through a formal training and education process that takes place within the industry itself. In our view, this cannot be left solely to education or academic organisations to address, but instead, the industry (including business leaders) should embrace the skills challenge.

In a high-pressure environment, today’s companies require new recruits to be productive from day one – and in order to make this a reality, businesses and learning institutions need to provide the necessary theoretical and practical training.

For example, software houses should create a unique platform for learning so that they can produce hundreds, or even thousands of developers every year – who leave that educational forum equipped to be immediately productive and influential.

Training as a Strategic Objective

Given the urgency – and gravity – of the skills shortage within local IT, our view is that training and skills development should be a key strategic objective for savvy businesses. In addition, the issue of recruitment and retention needs to be carefully addressed by the top-level executives within every company in order for it to be part of the cultural fabric that runs through the organisation.

Ultimately, this means that the recruitment process has to be well defined, both technically and culturally… meaning that technical skills need to be a consideration as well as the cultural and personality fit of every new recruit.

Within our organisation, we believe that a career needs to be considered both from this technical perspective and a personal perspective – and both aspects need to be fulfilled in order to achieve the best results for both the individual and the company in the long term.

Critically, this requires educating and training managers to spot the right talent within their own organisation, and to grow this internal talent to meet the recruitment needs. It’s about empowering those managers and giving them the time and space with their team members to ensure that each individual career is always moving forward.

Leadership is Paramount

As countless examples have shown us, building a dedicated and loyal workforce comes down to walking the walk: you cannot simply promote the organisation during the recruitment process and then not follow through on the statements or promises made.

For example, if you say you promote from within, what are you doing to support this process? How are you training and educating people so that they can be promoted from within?

The ability to clearly demonstrate the results of this approach (for example, 9 out of the last 10 appointments in our company have come from within the organisation) will certainly resonate with employees and ultimately build loyalty and trust.

While financial rewards are undoubtedly a factor, developing a long-term culture of trust and a loyal workforce takes far more than money. It takes personal attention, and the ability to demonstrate that your organisation is truly investing in people, and in the country at large.

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AppDate: DStv jumps on music bandwagon

In this week’s AppDate, SEAN BACHER highlights DStv’s JOOX, Cisco’s Security Connector, Diski Skills, Namola and Exhibid.

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DStv JOOX

DStv is now offering JOOX, a music streaming service owned by China’s Tencent, to DStv Premium, Compact Plus and Compact customers.

In addition to streaming local and international artists, JOOX allows one to switch to karaoke mode and learn the lyrics as well as create and share playlists. Users can add up to four friends or family to the service free of charge.

DStv Family, Access and EasyView customers can also log in to the free JOOX service directly through JOOX App, but will be unable to add additional friends and won’t be able to listen to add-free music.

Platform: Access the JOOX service directly from the services menu on DStv or download the JOOX app for an iOS or Android phone.

Expect to pay: A free download.

Stockists: Visit the store linked to your device.

 

Cisco Security Connector

With all the malware, viruses and trojans doing the rounds, it is difficult for users and enterprises to ensure that they don’t become targets. Cisco, in collaboration with Apple, has brought out its Cisco Security Connector to protect users. The app is designed to give enterprises and users overall visibility and control over their network activity on iOS devices. It does this by ensuring compliance of mobile users and their enterprise-owned iOS devices during incident investigations, by identifying what happened, who it affected, and the risk of the exposure. It also protects iPhone and iPad users from accessing malicious sites on the Internet, whether on the corporate network, public Wi-Fi, or cellular networks. In turn, it prevents any viruses from entering a company’s network.

Platform: iPhones and iPads running iOS 11.3 or later

Expect to pay: A free download

Stockists: Visit the Apple App Store for downloading instructions.

 

Diski Skills

The Goethe-Institut, in co-operation with augmented reality specialists Something Else Design Agency, has created a new card game which celebrates South African freestyle football culture, and brings it alive through augmented reality. Diski Skills is quick card game, set in a South African street football scenario, showing popular tricks such as the Shibobo, Tsamaya or Scara Turn. Each trick is rated in categories of attack, defence and swag – one wins the game by challenging an opponent strategically with the trick at hand. Through augmented reality, the cards come alive. Move a smartphone over a card and watch as the trick appears on the screen in a slow motion video. An educational value is added as players can study the tricks and learn more about the idea behind it.

 

The game will be launched on 27 October 2018 at the Goethe-Institut.

For more information visit: www.goethe.de

 

Namola

With  recent news of kidnappings on the rise, a lot more thought is going into keeping children safe. Would your child know what to do in an emergency? Have you actually asked them?

Namola, supported by Dialdirect Insurance, is a free mobile safety app. Namola’s simple interface makes it an ideal way for children to learn how to get help in an emergency. All they need to do is activate the app and push a button to get help that they need, even when their parents are not around.

Parents need to install the app on their child’s phone, hold down the request assistance button, program emergency numbers that will automatically be dialled when the emergency button is pushed, and teach their children how and when to use the app.

Platform: Android and iOS

Expect to pay: A free download.

Stockists: Visit the store linked to your device.

 

Exhibid

Exhibid could be thought of as Tinder, but for for art lovers. The interface looks very similar to the popular mobile dating app, in that users swipe left for a painting that doesn’t appeal to them, or swipe right for something they like. Once an art piece is liked by swiping right, one can start bidding or make an offer on it. The bid is automatically sent to the artist. Should he or she accept the offer, the buyer makes a payment through the app’s secure payment gateway and the two are put in contact to make arrangements for delivery.

Platform: Android and iOS

Expect to pay: A free download.

Stockists: Visit the store linked to your device.

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New kind of business school

At a recent meeting, ALLON RAIZ, founder and CEO of Raizcorp, realised that in order for today’s youth to become entrepreneurs, teachers, the curriculum and the parents need continually expose them to entrepreneurial thinking from a young age.

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Several years ago, I found myself in a meeting with my business partner and two of my staff members. In front of us was a client who was sharing some of the frustrations in his business. At the end of the meeting, my partner and I were extremely excited about the prospect of two massive opportunities we had both independently identified while listening to the client. My two staff members, on the other hand, completely missed them. This led me to wonder what it was in my own and my partner’s backgrounds that allowed us to so easily spot opportunities while my two staff members remained oblivious … I realised that the difference was that my partner and I both had an early exposure to entrepreneurship while they didn’t.

Not long afterwards, I was delivering a lecture about how Raizcorp grows and develops small businesses at Oxford University’s Said Business School in my role as their Entrepreneur-in-Residence. I mentioned the above incident and spoke about my intention of going into children’s education with a view to providing an entrepreneurial perspective.

One of the professors in attendance asked me if I’d ever heard of a piece of research by Henrich R Greve called Who wants to be an entrepreneur? The deviant roots of entrepreneurship. It’s a pretty unfortunate title but a fascinating piece of research nonetheless. It highlights how certain contexts in childhood result in a much a higher probability of becoming an entrepreneur. For example, kids who participate in solo sports such as tennis or athletics are more likely to become entrepreneurs than children who play team sports like soccer and cricket. Conversely, your mother’s participation in the parent-teacher association has a negative correlation to you becoming an entrepreneur. I spent the rest of the afternoon in the professor’s office discussing other research papers that unequivocally proved that context during your childhood has a massive influence on whether or not you will follow the entrepreneurial route.

Another member of the lecture audience was a double-PhD from the USA who was completing her MBA at Oxford. After the lecture, she approached me and volunteered to help build a framework to incorporate entrepreneurship in the school curriculum without interfering with the formal requirements of the CAPS curriculum.

She spent nine months in South Africa working with me to build out a practical framework. The next phase of the plan was to find the right school at which to embark upon this journey. In December 2015, Raizcorp purchased Radley Private School and we began our entrepreneurial education adventure in earnest in 2016.

At the centre of the Radley philosophy is that the school (the physical building), the teachers, the curriculum and the parents are the “marinade” in which the kids need to soak in order to be continuously exposed to entrepreneurial thinking from a young age. The aim was that if, in future, the kids found themselves sitting in a boardroom with me and my partner, they too would be able to identify the opportunities that we did.

A big shift this year has been the launch of our Entrepreneurial Educator Guide (EEG) programme where we have been training our Radley teachers (whom we call guides) to understand entrepreneurship, business language, business concepts, financial documents and the like. (The EEG training makes use of Raizcorp’s internationally accredited entrepreneurial learning and guiding methodologies.) We have also employed a full-time staff member to ensure that these concepts are imbedded into all lesson plans and classroom activities.

Through my network at Raizcorp, I have been pleasantly surprised by the massive support we’re receiving from prominent entrepreneurs and businesses who want to participate in our Radley Exposure programme, where we take our kids of all ages on visits to different types of businesses so they can understand the difference between retail, wholesale, manufacturing, logistics and so on. Prominent businesspeople have put up their hands to come to the school and tell their stories of hard work, resilience and perseverance. This ties in beautifully with the 17 entrepreneurial concepts that we are instilling into our Radley learners (such as opposite eyes, lateral thinking and opposable mind), while never compromising on our quality academic offering.

As parents, we’ve all heard the terrible statistics about the probability of our kids finding jobs in the future. At Radley, we’re working hard to ensure that our kids have a legitimate and lucrative alternative to finding traditional employment and that is to become an entrepreneur. Radley is all about producing job creators and not job seekers!

To enrol your child or find out more about the school, please visit www.radley.co.za.

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