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Huge cost to recover from security breaches

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A recent Kaspersky Lab survey has revealed that the most expensive types of security breaches are employee fraud, cyber espionage, network intrusion and the failure of third party suppliers.

A worldwide survey of more than 5,500 companies in 26 countries, including South Africa, conducted by Kaspersky Lab in cooperation with B2B International in 2015 showed that the most expensive types of security breaches are employee fraud, cyber espionage, network intrusion and the failure of third party suppliers. The average budget required to recover from a security breach is US$551,000 for enterprises and $38,000 for small and medium businesses.

Averaging the variety:

A serious breach of IT security systems leads to many business issues. With damage being so diverse, it’s sometimes hard for the victims themselves to estimate the total cost of a breach. The methods used for this survey relied on data from previous years to pinpoint areas where companies have to spend money following a breach, or lose money as a result of a breach. Typically businesses have to spend more on professional services (such as external IT experts, lawyers, consultants, etc.), and earn less due to lost business opportunities and downtime.

The probability of each separate consequence also varies and this, along with the size of a company has to be taken into account. A similar method was used to estimate indirect spend: the budget businesses allocate after the recovery, but is still connected to a security breach. So, on top of the aforementioned figures, businesses typically pay from $8,000 (SMBs) to $69,000 (enterprises) on staffing, training and infrastructure upgrades.

An average breached enterprise bill:

·         Professional services (IT, risk management, lawyers): up to $84K with a probability of 88%

·         Lost business opportunities: up to $203K, 29%

·         Downtime: up to $1,4M, 30%

·         Total average: $551,000

·         Indirect spend: up to $69K

·         Including reputation damage: up to $204,750

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SMBs and enterprises: different ways to suffer

Nine out of ten companies that took part in our survey reported at least one security incident. However, not all incidents are serious and/or lead to the loss of sensitive data. Most frequently a serious security breach is the result of a malware attack, phishing, leaks of data by employees and exploited vulnerable software. Cost estimation provides a new look at the severity of IT security incidents and the outlook for SMBs and enterprises is slightly different.

Large companies pay significantly more when a security breach is the result of a trusted third party failure. Other expensive types of breaches include fraud by employees, cyber espionage and network intrusion. SMBs tend to lose a significant amount of money on almost all types of breach, paying a similar high price on recovering from acts of espionage as well as DDoS and phishing attacks.

“We have not seen too many reports on the consequences of IT security breaches, estimating a loss in real money. It is hard to come up with a reliable method of producing an average, but we understood that we had to do it, to bridge the theory of the corporate threat landscape with business practice. As a result, we have a list of corporate threats that caused the most significant damage – the ones we believe businesses should pay the utmost attention to,” commented Brian Burke, Head of Market Intelligence Team, Kaspersky Lab.

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Legion gets a pro makeover

Lenovo’s latest Legion gaming laptop, the Y530, pulls out all the stops to deliver a sleek looking computer at a lower price point, writes BRYAN TURNER

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Gaming laptops have become synonymous with thick bodies, loud fans, and rainbow lights. Lenovo’s latest gaming laptop is here to change that.

The unit we reviewed housed an Intel Core i7-8750H, with an Nvidia GeForce GTX 1060 GPU. It featured dual storage, one bay fitted with a Samsung 256GB NVMe SSD and the other with a 1TB HDD.

The latest addition to the Legion lineup has become far more professional-looking, compared to the previous generation Y520. This trend is becoming more prevalent in the gaming laptop market and appeals to those who want to use a single device for work and play. Instead of sporting flashy colours, Lenovo has opted for an all-black computer body and a monochromatic, white light scheme. 

The laptop features an all-metal body with sharp edges and comes in at just under 24mm thick. Lenovo opted to make the Y530’s screen lid a little shorter than the bottom half of the laptop, which allowed for more goodies to be packed in the unit while still keeping it thin. The lid of the laptop features Legion branding that’s subtly engraved in the metal and aligned to the side. It also features a white light in the O of Legion that glows when the computer is in use.

The extra bit of the laptop body facilitates better cooling. Lenovo has upgraded its Legion fan system from the previous generation. For passive cooling, a type of cooling that relies on the body’s build instead of the fans, it handles regular office use without starting up the fans. A gaming laptop with good passive cooling is rare to find and Lenovo has shown that it can be achieved with a good build.

The internal fans start when gaming, as one would expect. They are about as loud as other gaming laptops, but this won’t be a problem for gamers who use headsets.

Click here to read about the screen quality, and how it performs in-game.

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Serious about security? Time to talk ISO 20000

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By EDWARD CARBUTT, executive director at Marval Africa

The looming Protection of Personal Information (PoPI) Act in South Africa and the introduction of the General Data Protection Regulation (GDPR) in the European Union (EU) have brought information security to the fore for many organisations. This in addition to the ISO 27001 standard that needs to be adhered to in order to assist the protection of information has caused organisations to scramble and ensure their information security measures are in line with regulatory requirements.

However, few businesses know or realise that if they are already ISO 20000 certified and follow Information Technology Infrastructure Library’s (ITIL) best practices they are effectively positioning themselves with other regulatory standards such as ISO 27001. In doing so, organisations are able to decrease the effort and time taken to adhere to the policies of this security standard.

ISO 20000, ITSM and ITIL – Where does ISO 27001 fit in?

ISO 20000 is the international standard for IT service management (ITSM) and reflects a business’s ability to adhere to best practice guidelines contained within the ITIL frameworks. 

ISO 20000 is process-based, it tackles many of the same topics as ISO 27001, such as incident management, problem management, change control and risk management. It’s therefore clear that if security forms part of ITSM’s outcomes, it should already be taken care of… So, why aren’t more businesses looking towards ISO 20000 to assist them in becoming ISO 27001 compliant?

The link to information security compliance

Information security management is a process that runs across the ITIL service life cycle interacting with all other processes in the framework. It is one of the key aspects of the ‘warranty of the service’, managed within the Service Level Agreement (SLA). The focus is ensuring that the quality of services produces the desired business value.

So, how are these standards different?

Even though ISO 20000 and ISO 27001 have many similarities and elements in common, there are still many differences. Organisations should take cognisance that ISO 20000 considers risk as one of the building elements of ITSM, but the standard is still service-based. Conversely, ISO 27001 is completely risk management-based and has risk management at its foundation whereas ISO 20000 encompasses much more

Why ISO 20000?

Organisations should ask themselves how they will derive value from ISO 20000. In Short, the ISO 20000 certification gives ITIL ‘teeth’. ITIL is not prescriptive, it is difficult to maintain momentum without adequate governance controls, however – ISO 20000 is.  ITIL does not insist on continual service improvement – ISO 20000 does. In addition, ITIL does not insist on evidence to prove quality and progress – ISO 20000 does.  ITIL is not being demanded by business – governance controls, auditability & agility are. This certification verifies an organisation’s ability to deliver ITSM within ITIL standards.

Ensuring ISO 20000 compliance provides peace of mind and shortens the journey to achieving other certifications, such as ISO 27001 compliance.

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