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How social tech fights crime

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Over the last few months, ttrumpet has been working with the Community Police Forums (CPF) in Pretoria to connect individuals in real-time with their communities, to syndicate information to keep themselves and their families safe.

“Social media continues to grow exponentially – where the sharing of information amongst individuals has the real potential to improve vigilance and ultimately lead to safer communities,” says Charles Murray, director at ttrumpet. “As such, we’ve engaged with a number of parties in the region to bring two critical parties together – the community and the CPFs – over a mobile platform – for better safety.”

Currently, ttrumpet, along with the CPFs already covers over 700km2 in the Pretoria region, covering an impressive 289 241 households – a number that grows bigger every day as new security channels join the platform. The platform’s security channel is being used to provide updates to the community, report suspicious activity, highlight the real crime hotspots and generate better community awareness and vigilance to assist the police.

Warrant Officer A.C. Holtzhausen, Sector Manager, sector 1 Pretoria North SAPS, is currently using the ttrumpet app to connect with his sector community. He says: “ttrumpet is an enabler to combating crime. Not only is it bringing our community together to raise security awareness and report criminal activity, but if used correctly, it also provides the perfect platform to gather real statistics around the activity in the area – which enables us to deploy units more effectively, look out at certain crime hotspots and be more readily available when needed.”

As an example: if a community member sees a suspicious car that is in the process of stealing another car, they can report the incident on ttrumpet, with a picture and a registration number. Then through the technology, the registration number can be extracted from ttrumpet and placed into a database on which ANPR cameras work on. Once the ANPR camera recognises the registration number it then informs the police/sector manager where that vehicle is situated. The police can then respond accordingly – streamlining the entire process and assisting criminals to be caught faster – just from a message that was sent.

To date, 55 channels have been created in the Pretoria region where the current incidents posted over these channels are at 1318. The current channels include a channel created specifically for schools in the Pretoria North region which keeps parents informed of suspicious activity and/or any incidents related to child-safety as well as a second-hand goods channel that protects store owners from buying stolen goods. Adds Murray: “We’ve seen a major uptake specifically in the school’s channel as parents can now ask for extra patrols during sports or other events and they are made aware, in real time, of any suspicious vehicles/persons in the vicinity of their child’s school.”

“Active citizenry, coupled with a strong purpose-built platform that brings together relevant parties, has real potential to change the status quo. Pretoria is actively looking at this – and reaping the benefits – and we look forward to working with the other regions to drive safer communities,” says Murray.

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Legion gets a pro makeover

Lenovo’s latest Legion gaming laptop, the Y530, pulls out all the stops to deliver a sleek looking computer at a lower price point, writes BRYAN TURNER

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Gaming laptops have become synonymous with thick bodies, loud fans, and rainbow lights. Lenovo’s latest gaming laptop is here to change that.

The unit we reviewed housed an Intel Core i7-8750H, with an Nvidia GeForce GTX 1060 GPU. It featured dual storage, one bay fitted with a Samsung 256GB NVMe SSD and the other with a 1TB HDD.

The latest addition to the Legion lineup has become far more professional-looking, compared to the previous generation Y520. This trend is becoming more prevalent in the gaming laptop market and appeals to those who want to use a single device for work and play. Instead of sporting flashy colours, Lenovo has opted for an all-black computer body and a monochromatic, white light scheme. 

The laptop features an all-metal body with sharp edges and comes in at just under 24mm thick. Lenovo opted to make the Y530’s screen lid a little shorter than the bottom half of the laptop, which allowed for more goodies to be packed in the unit while still keeping it thin. The lid of the laptop features Legion branding that’s subtly engraved in the metal and aligned to the side. It also features a white light in the O of Legion that glows when the computer is in use.

The extra bit of the laptop body facilitates better cooling. Lenovo has upgraded its Legion fan system from the previous generation. For passive cooling, a type of cooling that relies on the body’s build instead of the fans, it handles regular office use without starting up the fans. A gaming laptop with good passive cooling is rare to find and Lenovo has shown that it can be achieved with a good build.

The internal fans start when gaming, as one would expect. They are about as loud as other gaming laptops, but this won’t be a problem for gamers who use headsets.

Click here to read about the screen quality, and how it performs in-game.

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Serious about security? Time to talk ISO 20000

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By EDWARD CARBUTT, executive director at Marval Africa

The looming Protection of Personal Information (PoPI) Act in South Africa and the introduction of the General Data Protection Regulation (GDPR) in the European Union (EU) have brought information security to the fore for many organisations. This in addition to the ISO 27001 standard that needs to be adhered to in order to assist the protection of information has caused organisations to scramble and ensure their information security measures are in line with regulatory requirements.

However, few businesses know or realise that if they are already ISO 20000 certified and follow Information Technology Infrastructure Library’s (ITIL) best practices they are effectively positioning themselves with other regulatory standards such as ISO 27001. In doing so, organisations are able to decrease the effort and time taken to adhere to the policies of this security standard.

ISO 20000, ITSM and ITIL – Where does ISO 27001 fit in?

ISO 20000 is the international standard for IT service management (ITSM) and reflects a business’s ability to adhere to best practice guidelines contained within the ITIL frameworks. 

ISO 20000 is process-based, it tackles many of the same topics as ISO 27001, such as incident management, problem management, change control and risk management. It’s therefore clear that if security forms part of ITSM’s outcomes, it should already be taken care of… So, why aren’t more businesses looking towards ISO 20000 to assist them in becoming ISO 27001 compliant?

The link to information security compliance

Information security management is a process that runs across the ITIL service life cycle interacting with all other processes in the framework. It is one of the key aspects of the ‘warranty of the service’, managed within the Service Level Agreement (SLA). The focus is ensuring that the quality of services produces the desired business value.

So, how are these standards different?

Even though ISO 20000 and ISO 27001 have many similarities and elements in common, there are still many differences. Organisations should take cognisance that ISO 20000 considers risk as one of the building elements of ITSM, but the standard is still service-based. Conversely, ISO 27001 is completely risk management-based and has risk management at its foundation whereas ISO 20000 encompasses much more

Why ISO 20000?

Organisations should ask themselves how they will derive value from ISO 20000. In Short, the ISO 20000 certification gives ITIL ‘teeth’. ITIL is not prescriptive, it is difficult to maintain momentum without adequate governance controls, however – ISO 20000 is.  ITIL does not insist on continual service improvement – ISO 20000 does. In addition, ITIL does not insist on evidence to prove quality and progress – ISO 20000 does.  ITIL is not being demanded by business – governance controls, auditability & agility are. This certification verifies an organisation’s ability to deliver ITSM within ITIL standards.

Ensuring ISO 20000 compliance provides peace of mind and shortens the journey to achieving other certifications, such as ISO 27001 compliance.

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