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How e-sigs boost productivity

Even though companies have saved millions by switching to digital processes, there are still many that rely on paper-based systems for transactions. AVI ROSE of DocuSign, believes that electronic signatures can help businesses save money and time.

Enterprises have already saved millions by switching their legacy processes to digital, but when it comes to actual transactions many still rely on old paper-based processes. The challenges and costs involved with paper-based transactional processes include volumes of printing, faxing, and overnighting costs; lack of transparency in document status; and delays caused by missing signatures. There is also an obvious limitation in that paper-based documents can only be filed in one place and accessed by one person at a time.

This inevitably leads to filing, archiving and document retrieval challenges due to multiple copies of critical documents made and stored in different locations, which makes it difficult to keep track of changes and authenticate the originals.  This inefficiency further causes compliance and security issues and the cost to organisation runs between R140 and R1300 per document, depending on whether the document can be found and whether it contains errors.

It makes sense, therefore, that businesses should consider a complete solution that utilises advanced electronic signatures to mitigate these costs and complications. This is particularly relevant in light of the fact that the rate at which we need to process, store and secure information is continually increasing. For example, organisations need to provide a faster way to sign and verify documents in order to improve customer satisfaction and meet service expectations. This would also enable them to eliminate direct bottom-line expenses that arise from printing, routing and replacing documents, as well as the indirect costs that arise from delays and other productivity obstructions.

Advanced electronic signatures are intended to replace paper-based processes where  legislation requires that documents are signed with a “wet” (pen and paper) signature.  The advanced electronic signature process means that a paper original with a wet signature will be replaced with a digitally signed file.  While the legislative and technological foundations for electronic signatures have been in place for many years, the only hurdle that remains is the need to implement an advanced electronic signature solution across an organisation in order to have a truly paperless process.

To make this transition easier, the process needs to be simplified and potential bottlenecks  identified; from authenticating authorised personnel through to maintaining the system. At an enterprise level hundreds of employees need to manage signature files so these files must be secure and accessible on demand. This requires that the management interface be integrated into the various applications that the organisation already uses – such as Enterprise Resource Planning (ERP), Customer Relationship Management (CRM) and Enterprise Content Management (ECM) systems – to deliver advanced electronic signatures in the context in which they’re needed. Without the right tools to deal with advanced electronic signatures, these benefits cannot be unlocked. By having the right system in place the vast majority of internal and external process relating to customers, suppliers and the like can be fully digitised, and there will no longer be a need for the organisation to stop the digital process to print a contract, sign each page, mail it off and then wait until it is returned.

A further important benefit of advanced electronic signatures, when compared to other signature methodologies, is that these signatures carry a high evidentiary weight, and the authenticity of the document to which they are attached can be guaranteed. This means that in a litigious situation, the burden of acquiring proof lies with the other party to disprove the authenticity of a signature. Just as important is the fact that advanced electronic signatures include a timestamp, which is useful when organisations need to know the exact time of signing.

In short, a solution for digitally signing documents that can be seamlessly integrated within an organisation’s existing management systems is not just crucial in overcoming productivity blockages; it is also necessary to ensure seamless compliance with the South African Electronic Communications and Transaction Act of 2002.

* Avi Rose, Regional Sales Manager Africa at DocuSign

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Now IBM’s Watson joins IoT revolution in agriculture

Global expansion of the Watson Decision Platform taps into AI, weather and IoT data to boost production

IBM has announced the global expansion of Watson Decision Platform for Agriculture, with AI technology tailored for new crops and specific regions to help feed a growing population. For the first time, IBM is providing a global agriculture solution that combines predictive technology with data from The Weather Company, an IBM Business, and IoT data to help give farmers around the world greater insights about planning, ploughing, planting, spraying and harvesting.

By 2050, the world will need to feed two billion more people without an increase in arable land [1]. IBM is combining power weather data – including historical, current and forecast data and weather prediction models from The Weather Company – with crop models to help improve yield forecast accuracy, generate value, and increase both farm production and profitability.

Roric Paulman, owner/operator of Paulman Farms in Southwest Nebraska, said: “As a farmer, the wild card is always weather. IBM overlays weather details with my own data and historical information to help me apply, verify, and make decisions. For example, our farm is in a highly restricted water basin, so the ability to better anticipate rain not only saves me money but also helps me save precious natural resources.”

New crop models include corn, wheat, soy, cotton, sorghum, barley, sugar cane and potato, with more coming soon. These models will now be available in the Africa, U.S. Canada, Mexico, and Brazil, as well as new markets across Europe and Australia.

Kristen Lauria, general manager of Watson Media and Weather Solutions at IBM, said: “These days farmers don’t just farm food, they also cultivate data – from drones flying over fields to smart irrigation systems, and IoT sensors affixed to combines, seeders, sprayers and other equipment. Most of the time, this data is left on the vine — never analysed or used to derive insights. Watson Decision Platform for Agriculture aims to change that by offering tools and solutions to help growers make more informed decisions about their crops.” 

The average farm generates an estimated 500,000 data points per day, which will grow to 4 million data points by 2036 [2]. Applying AI and analysis to aggregated field, machine and environmental data can help improve shared insights between growers and enterprises across the agriculture ecosystem. With a better view of the fields, growers can see what’s working on certain farms and share best practices with other farmers. The platform assesses data in an electronic field record to identify and communicate crop management patterns and insights. Enterprise businesses such as food companies, grain processors, or produce distributors can then work with farmers to leverage those insights. It helps track crop yield as well as the environmental, weather and plant biologic conditions that go into a good or bad yield, such as irrigation management, pest and disease risk analysis and cohort analysis for comparing similar subsets of fields.

The result isn’t just more productive farmers. Watson Decision Platform for Agriculture could help a livestock company eliminate a certain mold or fungus from feed supply grains or help identify the best crop irrigation practices for farmers to use in drought-stricken areas like California. It could help deliver the perfect French fry for a fast food chain that needs longer – not fatter – potatoes from its network of growers. Or it could help a beer distributor produce a more affordable premium beer by growing higher quality barley that meets the standard required to become malting barley.

Watson Decision Platform for Agriculture is built on IBM PAIRS Geoscope from IBM Research, which quickly processes massive, complex geospatial and time-based datasets collected by satellites, drones, aerial flights, millions of IoT sensors and weather models. It crunches large, complex data and creates insights quickly and easily so farmers and food companies can focus on growing crops for global communities.

IBM and The Weather Company help the agriculture industry find value in weather insights. IBM Research collaborates with start up Hello Tractor to integrate The Weather Company data, remote sensing data (e.g., satellite), and IoT data from tractors. IBM also works with crop nutrition leader Yara to include hyperlocal weather forecasts in its digital platform for real-time recommendations, tailored to specific fields or crops. IBM acquired The Weather Company in 2016 and has since been helping clients better understand and mitigate the cost of weather on their businesses. The global expansion of Watson Decision Platform for Agriculture is the latest innovation in IBM’s efforts to make weather a more predictable business consideration. Also just announced, Weather Signals is a new AI-based tool that merges The Weather Company data with a company’s own operations data to reveal how minor fluctuations in weather affects business.

The combination of rich weather forecast data from The Weather Company and IBM’s AI and Cloud technologies is designed to provide a unique capability, which is being leveraged by agriculture, energy and utility companies, airlines, retailers and many others to make informed business decisions.

[1] The UN Department of Economic and Social Affairs, “World Population Prospects: The 2017 Revision”

[2] Business Insider Intelligence, 2016 report: https://www.businessinsider.com/internet-of-things-smart-agriculture-2016-10


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What if Amazon used AI to take on factories?

By ANTONY BOURNE, IFS Global Industry Director for Manufacturing

Amazon recently announced record profits of $3.03bn, breaking its own record for the third consecutive time. However, Amazon appears to be at a crossroads as to where it heads next. Beyond pouring additional energy into Amazon Prime, many have wondered whether the company may decide to enter an entirely new sector such as manufacturing to drive future growth, after all, it seems a logical step for the company with its finger in so many pies.

At this point, it is unclear whether Amazon would truly ‘get its hands dirty’ by manufacturing its own products on a grand scale. But what if it did? It’s worth exploring this reality. What if Amazon did decide to move into manufacturing, a sector dominated by traditional firms and one that is yet to see an explosive tech rival enter? After all, many similarly positioned tech giants have stuck to providing data analytics services or consulting to these firms rather than genuinely engaging with and analysing manufacturing techniques directly.

If Amazon did factories

If Amazon decided to take a step into manufacturing, it is likely that they could use the Echo range as a template of what AI can achieve. In recent years,Amazon gained expertise on the way to designing its Echo home speaker range that features Alexa, an artificial intelligence and IoT-based digital assistant.Amazon could replicate a similar form with the deployment of AI and Industrial IoT (IIoT) to create an autonomously-run smart manufacturing plant. Such a plant could feature IIoT sensors to enable the machinery to be run remotely and self-aware; managing external inputs and outputs such as supply deliveries and the shipping of finished goods. Just-in-time logistics would remove the need for warehousing while other machines could be placed in charge of maintenance using AI and remote access. Through this, Amazon could radically reduce the need for human labour and interaction in manufacturing as the use of AI, IIoT and data analytics will leave only the human role for monitoring and strategic evaluation. Amazon has been using autonomous robots in their logistics and distribution centres since 2017. As demonstrated with the Echo range, this technology is available now, with the full capabilities of Blockchain and 5G soon to be realised and allowing an exponentially-increased amount of data to be received, processed and communicated.

Manufacturing with knowledge

Theorising what Amazon’s manufacturing debut would look like provides a stark learning opportunity for traditional manufacturers. After all, wheneverAmazon has entered the fray in other traditional industries such as retail and logistics, the sector has never remained the same again. The key takeaway for manufacturers is that now is the time to start leveraging the sort of technologies and approaches to data management that Amazon is already doing in its current operations. When thinking about how to implement AI and new technologies in existing environments, specific end-business goals and targets must be considered, or else the end result will fail to live up to the most optimistic of expectations. As with any target and goal, the more targeted your objectives, the more competitive and transformative your results. Once specific targets and deliverables have been considered, the resources and methods of implementation must also be considered. As Amazon did with early automation of their distribution and logistics centres, manufacturers need to implement change gradually and be focused on achieving small and incremental results that will generate wider momentum and the appetite to lead more expansive changes.

In implementing newer technologies, manufacturers need to bear in mind two fundamental aspects of implementation: software and hardware solutions. Enterprise Resource Planning (ERP) software, which is increasingly bolstered by AI, will enable manufacturers to leverage the data from connected IoT devices, sensors, and automated systems from the factory floor and the wider business. ERP software will be the key to making strategic decisions and executing routine operational tasks more efficiently. This will allow manufacturers to keep on top of trends and deliver real-time forecasting and spot any potential problems before they impact the wider business.

As for the hardware, stock management drones and sensor-embedded hardware will be the eyes through which manufacturers view the impact emerging technologies bring to their operations. Unlike manual stock audits and counting, drones with AI capabilities can monitor stock intelligently around production so that operations are not disrupted or halted. Manufacturers will be able to see what is working, what is going wrong, and where there is potential for further improvement and change.

Knowledge for manufacturing

For many traditional manufacturers, they may see Amazon as a looming threat, and smart-factory technologies such as AI and Robotic Process Automation (RPA) as a far off utopia. However, 2019 presents a perfect opportunity for manufacturers themselves to really determine how the tech giants and emerging technologies will affect the industry. Technologies such as AI and IoT are available today; and the full benefits of these technologies will only deepen as they are implemented alongside the maturing of other emerging technologies such as 5G and Blockchain in the next 3-5 years. Manufacturers need to analyse the needs which these technologies can address and produce a proper plan on how to gradually implement these technologies to address specific targets and deliverables. AI-based software and hardware solutions will fundamentally revolutionise manufacturing, yet for 2019, manufacturers just have to be willing to make the first steps in modernisation.

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