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How e-sigs boost productivity

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Even though companies have saved millions by switching to digital processes, there are still many that rely on paper-based systems for transactions. AVI ROSE of DocuSign, believes that electronic signatures can help businesses save money and time.

Enterprises have already saved millions by switching their legacy processes to digital, but when it comes to actual transactions many still rely on old paper-based processes. The challenges and costs involved with paper-based transactional processes include volumes of printing, faxing, and overnighting costs; lack of transparency in document status; and delays caused by missing signatures. There is also an obvious limitation in that paper-based documents can only be filed in one place and accessed by one person at a time.

This inevitably leads to filing, archiving and document retrieval challenges due to multiple copies of critical documents made and stored in different locations, which makes it difficult to keep track of changes and authenticate the originals.  This inefficiency further causes compliance and security issues and the cost to organisation runs between R140 and R1300 per document, depending on whether the document can be found and whether it contains errors.

It makes sense, therefore, that businesses should consider a complete solution that utilises advanced electronic signatures to mitigate these costs and complications. This is particularly relevant in light of the fact that the rate at which we need to process, store and secure information is continually increasing. For example, organisations need to provide a faster way to sign and verify documents in order to improve customer satisfaction and meet service expectations. This would also enable them to eliminate direct bottom-line expenses that arise from printing, routing and replacing documents, as well as the indirect costs that arise from delays and other productivity obstructions.

Advanced electronic signatures are intended to replace paper-based processes where  legislation requires that documents are signed with a “wet” (pen and paper) signature.  The advanced electronic signature process means that a paper original with a wet signature will be replaced with a digitally signed file.  While the legislative and technological foundations for electronic signatures have been in place for many years, the only hurdle that remains is the need to implement an advanced electronic signature solution across an organisation in order to have a truly paperless process.

To make this transition easier, the process needs to be simplified and potential bottlenecks  identified; from authenticating authorised personnel through to maintaining the system. At an enterprise level hundreds of employees need to manage signature files so these files must be secure and accessible on demand. This requires that the management interface be integrated into the various applications that the organisation already uses – such as Enterprise Resource Planning (ERP), Customer Relationship Management (CRM) and Enterprise Content Management (ECM) systems – to deliver advanced electronic signatures in the context in which they’re needed. Without the right tools to deal with advanced electronic signatures, these benefits cannot be unlocked. By having the right system in place the vast majority of internal and external process relating to customers, suppliers and the like can be fully digitised, and there will no longer be a need for the organisation to stop the digital process to print a contract, sign each page, mail it off and then wait until it is returned.

A further important benefit of advanced electronic signatures, when compared to other signature methodologies, is that these signatures carry a high evidentiary weight, and the authenticity of the document to which they are attached can be guaranteed. This means that in a litigious situation, the burden of acquiring proof lies with the other party to disprove the authenticity of a signature. Just as important is the fact that advanced electronic signatures include a timestamp, which is useful when organisations need to know the exact time of signing.

In short, a solution for digitally signing documents that can be seamlessly integrated within an organisation’s existing management systems is not just crucial in overcoming productivity blockages; it is also necessary to ensure seamless compliance with the South African Electronic Communications and Transaction Act of 2002.

* Avi Rose, Regional Sales Manager Africa at DocuSign

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Low-cost wireless sport earphones get a kickstart

Wireless earphone brands are common, but not crowdfunded brands. BRYAN TURNER takes the K Sport Wireless for a run.

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As wireless technology becomes better, Bluetooth earphones have become popular in the consumer market. KuaiFit aspires to make them even more accessible to more people through a cheaper, quality product, by selling the K Sport Wireless Earphones directly from its Kickstarter page

KuaiFit has an app by the same name which offers voice-guided personal training services in almost every type of exercise, from cardio to weight-lifting. A vast range of connectivity to third-party sensors is available, like heart rate sensors and GPS devices, which work well with guided coaching. 

The app starts off with selecting a fitness level: beginner, intermediate and advanced. Thereafter, one has the ability to connect with real personal trainers via a subscription to its paid service. The subscription comes free for 6 months with the earphones, and R30 per month thereafter. 

The box includes a manual, a USB to two USB Type B connectors, different sized soft plastic eartips and the two earphone units. Each earphone is wireless and connects to the other independently of wires. This puts the K Sport Wireless in the realm of the Apple Earpods in terms of connection style. 

The earphones are just over 2cm wide and 2cm high. The set is black with a light blue KuaiFit logo on the earphone’s button. 

The button functions as an on/off switch when long-pressed and a play/pause button when quick-pressed. The dual-button set-up is convenient in everyday use, allowing for playback control depending on which hand is free. Two connectivity modes are available, single earphone mode or dual earphone mode. The dual earphone mode intelligently connects the second earphone and syncs stereo audio a few seconds after powering on. 

In terms of connectivity, the earphones are Bluetooth 4.1 with a massive 10-meter range, provided there are no obstacles between the device and the earphones. While it’s not Bluetooth 5, it still falls into the Bluetooth Low Energy connection category, meaning that the smartphone’s battery won’t be drastically affected by a consistent connection to the earphones. The batteries within the earphones aren’t specifically listed but last anywhere between 3 and 6 hours, depending on the mode. 

Audio quality is surprisingly good for earphones at this price point. The headset style is restricted to in-ear due to its small design and probable usage in movement-intensive activities. As a result, one has to be very careful how one puts these earphones, in because bass has the potential of getting reduced from an incorrect in-ear placement. In-ear earphones are usually notorious for ear discomfort and suction pain after extended usage. These earphones are one of the very few in this price range that are comfortable and don’t cause discomfort. The good quality of the soft plastic ear tip is definitely a factor in the high level of comfort of the in-ear earphone experience.

Overall, the K Sport Wireless earphones are great considering the sound quality and the low price: US$30 on Kickstarter.

Find them on Kickstarter here.

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Taxify enters Google Maps

A recent update to Taxify now uses Google Maps which allows users to identify their drivers, find public transport and search for billing options.

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People planning their travel routes using Google Maps will now see a Taxify icon in the app, in addition to the familiar car, public transport, walking and billing options.

Taxify started operating in South Africa in 2016 and as of October 2018 operates in seven South African cities – Johannesburg, Ekurhuleni, Tshwane, Cape Town, Durban, Port Elizabeth and Polokwane.

Once riders have searched for their destination and asked the app for directions, Google Maps shares the proximity of cars on the Taxify platform, as well as an estimated fare for the trip.

If users see that taking the Taxify option is their best bet, they can simply tap on the ‘Open app’ icon, to complete the process of booking the ride. Customers without the app on their device will be prompted to install Taxify first.

This integration makes it possible for users to evaluate which of the private, public or e-hailing modes of transport are most time-efficient and cost-effective.

“This integration with Google Maps makes it so much easier for users to choose the best way to move around their city,” says Gareth Taylor, Taxify’s country manager for South Africa. “They’ll have quick comparisons between estimated arrival times for the different modes of transport, as well as fares they can expect to pay, which will help save both time and money,” he added.

Taxify rides in Google Maps are rolling out globally today and will be available in more than 15 countries, with South Africa being one of the first countries to benefit from this convenient service.

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