Facebook is working closely with key non-profit and research partners to use artificial intelligence (AI) and big data to address large-scale social, health and infrastructure challenges in sub Saharan Africa. These efforts range from rural electrification in Tanzania to vaccinating people in remote corners of Malawi.
Facebook is applying the processing muscle of its compute power, its extensive data science skills and its expertise in AI and machine learning to create the world’s most detailed and accurate maps of local populations. Facebook also partners with Columbia University’s Center for International Earth Science Information Network (CIESIN (http://www.ciesin.org/)) to ensure that this effort leverages the best available administrative data for all countries involved.
The Boston-based Facebook team uses advanced computer vision and machine learning to combine satellite imagery from Digital Globe with public census data and other sources to create detailed population density maps of Africa. Using Facebook’s machine learning capabilities, Facebook started developing population density maps to provide better tools to support connectivity efforts around the world. No Facebook data has been or will be used in the project and the census and satellite data used contain no personally identifiable information.
High-resolution satellite imagery already exists for much of the world. However, prior to Facebook’s mapping project, it would have required countless hours for volunteers to comb through millions of square miles of pictures to identify which contained a tiny town or remote village.
The Facebook team used AI to solve that problem, efficiently crunching through data at a petabyte scale. For Africa alone, for example, the computer vision system examined 11.5 billion individual images to determine whether they contained a building. The team found approximately 110 million buildings in just a few days.
“Having started my career at USAID working on malaria control, I have witnessed first-hand the critical role that accurate data plays in the effectiveness of humanitarian efforts,” says Laura McGorman, a public policy manager at Facebook. “What’s exciting about projects like these that they provide an opportunity for our company to contribute to these efforts through our expertise in data and machine learning.”
In Malawi, the Missing Maps Project used these AI-powered maps to filter out the 97% of the terrain that is uninhabited. This helped to coordinate the efforts of 3,000 Red Cross volunteers in Malawi who visited roughly 100,000 houses in just three days to educate people about measles and rubella vaccines
“The maps from Facebook ensure we focus our volunteers’ time and resources on the places they’re most needed, improving the efficacy of our programs,” says Tyler Radford, executive director of the Humanitarian OpenStreetMap Team, which is part of the Missing Maps Project.
In addition to assisting the Red Cross and Missing Maps Project in Malawi, the maps have been used by aid groups like the Bill and Melinda Gates Foundation, the World Bank, and Humanitarian OpenStreetMap. In Tanzania, Facebook’s AI-powered maps helped kick-start efforts to bring renewable electrification to rural areas.
To understand which locations would benefit most from decentralized energy solutions, the Humanitarian OpenStreetMap Team collaborated with the Reiner Lemoine Institut and Integration Environment and Energy to combine Facebook’s population maps with detailed data on settlement locations and structures from OpenStreetMap.
Humanitarian OpenStreetMap team personnel then travelled to villages identified as high priority and conducted surveys to understand the populations’ electricity needs. The results of these surveys were provided to agencies involved in rural electrification, helping mini-grid operators choose the most appropriate locations to begin the work.
The Facebook population density maps project now aims to keep adding new continents and countries.
Second-hand smartphone market booms
The worldwide market for used smartphones is forecast to grow to 332.9 million units, with a market value of $67 billion, in 2023, according to IDC
International Data Corporation (IDC) expects worldwide shipments of used smartphones, inclusive of both officially refurbished and used smartphones, to reach a total of 206.7 million units in 2019. This represents an increase of 17.6% over the 175.8 million units shipped in 2018. A new IDC forecast projects used smartphone shipments will reach 332.9 million units in 2023 with a compound annual growth rate (CAGR) of 13.6% from 2018 to 2023.
This growth can be attributed to an uptick in demand for used smartphones that offer considerable savings compared with new models. Moreover, OEMs have struggled to produce new models that strike a balance between desirable new features and a price that is seen as reasonable. Looking ahead, IDC expects the deployment of 5G networks and smartphones to impact the used market as smartphone owners begin to trade in their 4G smartphones for the promise of high-performing 5G devices.
Anthony Scarsella, research manager with IDC’s Worldwide Quarterly Mobile Phone Tracker, says: “In contrast to the recent declines in the new smartphone market, as well as the forecast for minimal growth in new shipments over the next few years, the used market for smartphones shows no signs of slowing down across all parts of the globe. Refurbished and used devices continue to provide cost-effective alternatives to both consumers and businesses that are looking to save money when purchasing a smartphone. Moreover, the ability for vendors to push more affordable refurbished devices in markets in which they normally would not have a presence is helping these players grow their brand as well as their ecosystem of apps, services, and accessories.”
Worldwide Used Smartphone Shipments (shipments in millions of units)
|Rest of World||136.8||77.8%||245.7||73.8%||12.4%|
Source: IDC, Worldwide Used Smartphone Forecast, 2019–2023, Dec 2019.
Table Notes: Data is subject to change.
* Forecast projections.
Says Will Stofega, program director, Mobile Phones: “Although drivers such as regulatory compliance and environmental initiatives are still positively impacting the growth in the used market, the importance of cost-saving for new devices will continue to drive growth. Overall, we feel that the ability to use a previously owned device to fund the purchase of either a new or used device will play the most crucial role in the growth of the refurbished phone market. Trade-in combined with the increase in financing plans (EIP) will ultimately be the two main drivers of the refurbished phone market moving forward.”
According to IDC’s taxonomy, a refurbished smartphone is a device that has been used and disposed of at a collection point by its owner. Once the device has been examined and classified as suitable for refurbishment, it is sent off to a facility for reconditioning and is eventually sold via a secondary market channel. A refurbished smartphone is not a “hand me down” or gained as the result of a person-to-person sale or trade.
The IDC report, Worldwide Used Smartphone Forecast, 2019–2023 (Doc #US45726219), provides an overview and five-year forecast of the worldwide refurbished phone market and its expansion and growth by 2023. This study also provides a look at key players and the impact they will have on vendors, carriers, and consumers.
Customers and ‘super apps’ will shape travel in 2020s
Customers will take far more control of their travel experience in the 2020s, according to a 2020 Trends report released this week by Travelport, a leading technology company serving the global travel industry.
Through independent research with thousands of global travellers – including 500 in South Africa – hundreds of travel professionals and interviews with leaders of some of the world’s biggest travel brands, Travelport uncovered the major forces that will become the technology enablers of travel over the next decade. These include:
Customers in control
Several trends highlight the finding that customers are moving towards self-service options, with 61% of the travellers surveyed in South Africa preferring to hear about travel disruption via digital communications, such as push notifications on an app, mobile chatbots, or instant messaging apps, rather than speaking with a person on the phone. This is especially important when it comes to young travellers under 25, seen as the future business traveler, and managing their high expectations through technology.
With the threat of super app domination, online travel agencies must disrupt or risk being disrupted. Contextual messaging across the journey will help. Super app tech giants like WeChat give their users a one-stop shop to communicate, shop online, book travel, bank, find a date, get food delivery, and pay for anything within a single, unified smartphone app. Travel brands that want to deliver holistic mobile customer experiences need to think about how they engage travellers within these super apps as well as in their own mobile channels.
In the next year, research shows, we will see an accelerated rate of change in the way travel is retailed and purchased online. This includes wider and more complex multi-content reach, more enriched and comparable offerings, more focus on relevance than magnitude, and an increase in automation that enables customer self-service.
“How customers engage with their travel experience – for instance by interacting with digital ‘bots’ and expecting offers better personalised to their needs – is changing rapidly,” says Adrian Roodt, country manager for Southern Africa at Travelport. “We in the travel industry need to understand and keep pace with these forces to make sure we’re continuing to make the experience of buying and managing travel continually better, for everyone.”
Read the full 2020 Trends report here: 2020 Trends hub.