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Don’t root that phone!

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Although rooting or jailbreaking smartphones gives a user more control, ALEX MANEA, Director of BlackBerry Security warns that doing so can also leave the device open to additional security and privacy issues.

One of the most controversial topics when it comes to mobile devices is the idea of rooting and jailbreaking. Although rooting and jailbreaking are technically different processes on different platforms, the end-goal is the same: to gain higher-level privileges and access to sensitive functionality that isn’t normally available (for simplicity, we’ll use the word “rooting” to refer to both). Let’s look at the pros and cons of rooting and examine how and why we need to protect against it.

Rooting is a technical process driven by practical and philosophical desires. The practical aspect is that rooting lets you install apps that you wouldn’t otherwise be able to use, either because the platform is locked to a single app store (iOS) or because the app requires access to sensitive internal functionality (Android and iOS). Philosophically, some technically-minded people (including most white hat hackers) want the ability to access everything on their smartphones, which is why many Android smartphones come with unlocked bootloaders. But rooting is also complex for most people and can cause issues with system stability, software updates, warranties, and most of all security.

The Root of the Problem

The main advantage of rooting is also its biggest drawback: the fact that it unlocks access to sensitive areas of the device. Rooting is a huge risk to the privacy and security of the platform; a rooted device makes you more susceptible to malware and many enterprises refuse to allow rooted devices on their networks. Some types of malware specifically exploit jailbroken phones, while others attempt to directly root the phone themselves. These apps are extremely dangerous because they can hide from anti-virus programs and become nearly impossible to remove.

Preventing and detecting rooting is one of the most difficult games of cat-and-mouse in all of security. Hackers are constantly looking for new vulnerabilities and many devices are rooted before they’re even released. A well-designed piece of malware with super user permissions

can easily hide itself from a simple root-detection app that’s just looking for flags typically associated with rooting. The most effective way to detect rooting is to use a hardware root of trust to integrate the solution across the hardware, OS and app layers.

How to Protect Yourself and Your Business

The simplest way to protect yourself is to not root your device, but many devices can also rooted without your knowledge, either by malware installed on the device or in some cases even remotely. Whether you’re an individual consumer or an IT administrator tasked with protecting thousands of devices, there are some simple steps you can take to protect yourself and your business:

·         When possible, use devices with built-in rooting protections; look for features like hardware root of trust and integrity detection. If all else fails, Google “how to root/jailbreak <insert device name>”. If you find lots of websites with simple instructions on how to root the latest OS, that’s usually not a good sign.

·         Download apps from trusted sources. Native app stores like Google Play and BlackBerry World have built-in app vetting systems that protect against malicious apps. Third-party app stores are hit-or-miss, with many lacking the resources to implement robust malware detection.

·         Be careful with free apps that request unnecessary sets of permissions. If a flashlight app needs access to your system settings, it’s probably be doing more than enabling the flash on your camera.

·         As an IT administrator, deploy Enterprise Mobility Management solutions that detect and protect against rooted devices. Make sure you’re able to remotely track those devices and quarantine them from your enterprise network.

Mobile Security Tips

Here are some other simple ways to keep your information safe and make sure you don’t become a victim of cybercrime:

·         Use a device password and that’s hard to guess. We often think of “strong” passwords as being long and having lots of strange numbers and symbols, but some smartphones automatically wipe after 10 incorrect attempts, so even a short simple password like “exoq” is often enough. Here’s a simple rule of thumb: if your partner or closest friend can’t guess it in 10 tries, you’re probably pretty safe.

·         If you use your smartphone for work, use “containers” or other partitioning technologies to separate work and personal content. This keeps your personal data private and lets you download apps and play games. Meanwhile, your company knows that the apps that you download can’t access their corporate data or network, which protects them as well.

·         When you’re on an insecure network (e.g. public Wi-Fi at Starbucks), make sure the data that you send and receive is encrypted. You can do this by looking for the lock icon on your browser or “https://” at the start of the URL and by using secure email services like Gmail, Yahoo and Outlook.com.

·         Be careful when you let someone else use your phone. An experienced hacker can install spyware in a matter of seconds and start tracking all of your emails, texts and even phone calls. Try to keep an eye on the screen and never let the phone out of your sight.

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Now download a bank account

Absa has introduced an end-to-end account opening for new customers, through the Absa Banking App, which can be downloaded from the Android and Apple app stores. This follows the launch of the world first ChatBanking on WhatsApp service.

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This “download your account” feature enables new customers to Absa, to open a Cheque account, order their card and start transacting on the Absa Banking App, all within minutes, from anywhere and at any time, by downloading it from the App stores.

“Overall, this new capability is not only expected to enhance the customer’s digital experience, but we expect to leverage this in our branches, bringing digital experiences to the branch environment and making it easier for our customers to join and bank with us regardless of where they may be,” says Aupa Monyatsi, Managing Executive for Virtual Channels at Absa Retail & Business Banking.

“With this innovation comes the need to ensure that the security of our customers is at the heart of our digital experience, this is why the digital onboarding experience for this feature includes a high-quality facial matching check with the Department of Home Affairs to verify the customer’s identity, ensuring that we have the most up to date information of our clients. Security is supremely important for us.”

The new version of the Absa Banking App is now available in the Apple and Android App stores, and anyone with a South African ID can become an Absa customer, by following these simple steps:

  1. Download the Absa App
  2. Choose the account you would like to open
  3. Tell us who you are
  4. To keep you safe, we will verify your cell phone number
  5. Take a selfie, and we will do facial matching with the Department of Home Affairs to confirm you are who you say you are
  6. Tell us where you live
  7. Let us know what you do for a living and your income
  8. Click Apply.

 

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How we use phones to avoid human contact

A recent study by Kaspersky Lab has found that 75% of people pick up their connected device to avoid conversing with another human being.

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Connected devices are becoming essential to keeping people in contact with each other, but for many they are also a much-needed comfort blanket in a variety of social situations when they do not want to interact with others. A recent survey from Kaspersky Lab has confirmed this trend in behaviour after three-quarters of people (75%) admitted they use a device to pretend to be busy when they don’t want to talk to someone else, showing the importance of keeping connected devices protected under all circumstances. 

Imagine you’ve arrived at a bar and you’re waiting for your date. The bar is busy, and people are chatting all around you. What do you do now? Strike up a conversation with someone you don’t know? Grab your phone from your pocket or handbag until your date arrives to keep yourself busy? Why talk to humans or even make eye-contact with someone else when you can stare at your connected device instead?

The truth is, our use of devices is making it much easier to avoid small talk or even be polite to those around us, and new Kaspersky Lab research has found that 72% of people use one when they do not know what to do in a social situation. They are also the ‘go-to’ distraction for people even when they aren’t trying to look busy or avoid someone’s eye. 46% of people admit to using a device just to kill time every day and 44% use it as a daily distraction.

In addition to just being a distraction, devices are also a lifeline to those who would rather not talk directly to another person in day-to-day situations, to complete essential tasks. In fact, nearly a third (31%) of people would prefer to carry out tasks such as ordering a taxi or finding directions to where they need to go via a website and an app, because they find it an easier experience than speaking with another person.

Whether they are helping us avoid direct contact or filling a void in our daily lives, our constant reliance on devices has become a cause for panic when they become unusable. A third (34%) of people worry that they will not be able to entertain themselves if they cannot access a connected device. 12% are even concerned that they won’t be able to pretend to be busy if their device is out of action.

Dmitry Aleshin, VP for Product Marketing, Kaspersky Lab said, “The reliance on connected devices is impacting us in more ways than we could have ever expected. There is no doubt that being connected gives us the freedom to make modern life easier, but devices are also vital to help people get through different and difficult social situations. No matter what your ‘connection crutch’ is, it is essential to make sure your device is online and available when you need it most.”

To ensure your device lifeline is always there and in top health – no matter what the reason or situation – Kaspersky Security Cloud keeps your connection safe and secure:

·         I want to use my device while waiting for a friend – is it secure to access the bar’s Wi-Fi?

With Kaspersky Security Cloud, devices are protected against network threats, even if the user needs to use insecure public Wi-Fi hotspots. This is done through transferring data via an encrypted channel to ensure personal data safety, so users’ devices are protected on any connection.

·         Oh no! I’m bored but my phone’s battery is getting low – what am I going to do?

Users can track their battery level thanks to a countdown of how many minutes are left until their device shuts down in the Kaspersky Security Cloud interface. There is also a wide-range of portable power supplies available to keep device batteries charged while on-the-go.

·         I’ve lost my phone! How will I keep myself entertained now?

Should the unthinkable happen and you lose or have your phone stolen, Kaspersky Security Cloud can track and protect your device from data breaches, for complete peace of mind. Remote lock and locate features ensure your device remains secure until you are reunited.

 

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