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Cloud gets critical in SA

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Developments in the local ICT sector are beginning to converge, signifying a major change for cloud computing, says KABELO MAKWANE, Managing Director of Accenture Cloud First business in South Africa.

A number of recent developments in the broader information and communication technology (ICT) sector have converged, signifying a massive step change for cloud computing in the country.

Of great importance, has been the aggressive expansion of terrestrial fibre networks across South Africa’s major metros by numerous infrastructure providers, which has given businesses of all sizes, including those in decentralised locations, access to high-speed, uncapped broadband.

The continued roll out of high-speed wireless broadband in the form of 4G, and now 5G in certain areas, has also contributed to an increase in the adoption of basic cloud-based services such as web applications or smaller production systems.

In addition, and somewhat interrelated, is the impact and influence that workforce mobility has had, predominantly the ’bring your own device’ (BYOD) workplace paradigm. This trend is being driven by employees who want to use personal smartphones and tablets to access company networks, and the desire by businesses to improve workforce productivity and efficiency by ensuring on-demand access to applications and mission-critical systems and information.

Finally, in what is potentially the most significant recent development, and undoubtedly marks the tipping point for mainstream cloud adoption locally, Microsoft announced that Microsoft Cloud — including Microsoft Azure, Office 365 and Dynamics 365 — will, from 2018, be delivered from local data centres in Johannesburg and Cape Town.

The arrival of this in-country public cloud infrastructure, coupled with reliable, high-speed, end-to-end fibre access into the Microsoft data centres, means local businesses will soon lead in the New IT with access to a comprehensive cloud solution that answers many of the regulatory issues previously faced with off-shore hosting, such as data sovereignty and security.

Accordingly, Microsoft customers, which predominate business and public sectors, will now be more inclined to consider cloud computing, given the alignment of these factors, and the fact that vendor software licensing models have also evolved to preference cloud-based usage.

And the value proposition of Microsoft’s Azure cloud offering – a flexible, integrated platform that can operate as a full public or hybrid cloud solution, with enormous scalability – is even more enticing for customers that currently run on-premise SAP ERP solutions. Many organisations running legacy ERP systems are in need of an upgrade. They should therefore already be considering the next evolution of their core business systems, which form the heart of their everyday business operations.

If cloud computing in not already part of their next upgrade path, be it a full public solution or a hybrid model, then these companies are failing to grasp the magnitude of recent developments.

Firstly, the on-premise model often does not make business sense, both from a cost and an operational perspective. Cloud computing, on the other hand, enables businesses to leverage the investments, innovations and developments that cloud providers have already made. This negates the need to commit capex, and the considerable time and energy needed to develop standalone, on-premises solutions.

Secondly, many organisations using SAP as their core ERP system are, more than likely, already running specific elements in the cloud, with software-as-a-service solutions such as SAP SuccessFactors for human resources, or SAP Ariba for procurement. And SAP S/4HANA’s capabilities and suitability for cloud platforms as a ‘next generation’ ERP solution are accelerating the need to migrate to the cloud, to gain the flexibility and agility that required by successful businesses in the digital age.

Similarly, new companies or rapidly growing start-ups that are considering large-scale investments into core business systems for the first time are ideally placed to deploy out-of-the-box solutions into the cloud, fully bypassing the onerous on-premise approach, which today makes the most financial and operational sense. This also offers scalability, to facilitate any rate or degree of future growth due to the economies of scale that can be achieved in data centres.

There are also companies that may be in the process of a major ERP implementation, and are busy fine-tuning customisation. During this process they will need to consider how to achieve this in the most cost effective and efficient manner. The application development, testing and commissioning phases require significant computing real estate to succeed, with the public cloud environment is the best placed to facilitate this process in the most cost effective and efficient manner.

Accordingly, whatever position a company may find itself in, the cloud computing discussion currently taking place around boardroom tables needs to shift from a hypothetical debate, to one that seeks to define a strategy for the adoption of cloud computing and the migration of core business systems into the cloud.

Faced with the facts and the cumulative effect of recent develops, there can be little doubt left that for businesses in South Africa, all roads now lead to the cloud. And when it comes to provisioning cloud-based SAP solutions, Accenture believes that Microsoft Azure is a compelling value proposition. It offers cost benefits, and Azure is an open Microsoft platform, enabling greater interoperability with other systems and native integration with a variety of developer tools, including open source variants.

The time has therefore come for businesses to commit to a cloud strategy by first assessing their current core system lifecycle and subsequently developing a roadmap, ideally with a strategic cloud partner that understands every facet of the journey to cloud adoption, from the application assessment and cloud value realisation strategy, cloud transformation and migration, to ultimately cloud management and optimisation.

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Five key biometric facts

Due to their uniqueness, fingerprints are being used more and more to quickly identify and ensure the security of customers. CLAUDE LANGLEY, Regional Sales Manager, for Africa at HID Global Biometrics, outlines five facts about the technology.

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How many times in a day are you expected to identify yourself? From when you arrive at work you are required to sign in, visiting your bank, receiving healthcare services… The list is endless. When a system knows who you are, you are able to do any number common, everyday activities. Your identity is unique and precious. It is also easily stolen and the target of many hackers across the globe. Technology is constantly evolving alongside the criminal element, always looking for ways to protect data and identity. One such solution happens to be biometrics and it is rapidly gaining traction in our increasingly complex modern world.

Reliable, secure and fundamentally YOU, unique biometric traits such as fingerprints are being used by banks, enterprises and consumers to verify identity. Biometric solutions offer significant identity protection because they use unique biological details to ensure an account is only accessed by the account holder, a door only opened by the owner. Here are five things that are little known about this technology…

  • The uncut identity. Your fingerprint is unique to you. Nobody can use a copy of it to impersonate you. Good technology is capable of scanning down into the layers of the fingertip to differentiate unique elements of a person’s fingerprint, this data is then encrypted and used as a key to unlocking whichever physical or virtual door that the biometric system protects.
  • The living proof. No, there is nothing to the stories of fingerprints being used without their owner’s knowledge or permission. Biometric solutions can use specific variables to determine if the finger used to access the system is that of a present, living person.  A copy or a fake cannot be used to access a cutting-edge biometric solution.
  • Easy and convenient. Queues and documents and paperwork may well be a thing of the past should biometrics take a firmer grip of government and banking systems. The process of registering is easy, and access to identity documents and records is yours alone.
  • Security blanket. A thousand passwords and a hundred post-it notes stuck on walls and drawers.  An excel file with a list of sites and applications and their corresponding passwords, all a thing of the past.  Nobody needs to remember their password with biometrics, they only need to show up.
  • Anywhere is cool. Schools, airports, networks, offices, homes, toilets, banks, libraries, governments, border controls, immigration services, call centres, hospitals and even clubs and pubs – knowing “who” matters and biometrics can quickly and conveniently confirm your identity where needed.

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How we use phones to avoid human contact

A recent study by Kaspersky Lab has found that 75% of people pick up their connected device to avoid conversing with another human being.

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Connected devices are becoming essential to keeping people in contact with each other, but for many they are also a much-needed comfort blanket in a variety of social situations when they do not want to interact with others. A recent survey from Kaspersky Lab has confirmed this trend in behaviour after three-quarters of people (75%) admitted they use a device to pretend to be busy when they don’t want to talk to someone else, showing the importance of keeping connected devices protected under all circumstances. 

Imagine you’ve arrived at a bar and you’re waiting for your date. The bar is busy, and people are chatting all around you. What do you do now? Strike up a conversation with someone you don’t know? Grab your phone from your pocket or handbag until your date arrives to keep yourself busy? Why talk to humans or even make eye-contact with someone else when you can stare at your connected device instead?

The truth is, our use of devices is making it much easier to avoid small talk or even be polite to those around us, and new Kaspersky Lab research has found that 72% of people use one when they do not know what to do in a social situation. They are also the ‘go-to’ distraction for people even when they aren’t trying to look busy or avoid someone’s eye. 46% of people admit to using a device just to kill time every day and 44% use it as a daily distraction.

In addition to just being a distraction, devices are also a lifeline to those who would rather not talk directly to another person in day-to-day situations, to complete essential tasks. In fact, nearly a third (31%) of people would prefer to carry out tasks such as ordering a taxi or finding directions to where they need to go via a website and an app, because they find it an easier experience than speaking with another person.

Whether they are helping us avoid direct contact or filling a void in our daily lives, our constant reliance on devices has become a cause for panic when they become unusable. A third (34%) of people worry that they will not be able to entertain themselves if they cannot access a connected device. 12% are even concerned that they won’t be able to pretend to be busy if their device is out of action.

Dmitry Aleshin, VP for Product Marketing, Kaspersky Lab said, “The reliance on connected devices is impacting us in more ways than we could have ever expected. There is no doubt that being connected gives us the freedom to make modern life easier, but devices are also vital to help people get through different and difficult social situations. No matter what your ‘connection crutch’ is, it is essential to make sure your device is online and available when you need it most.”

To ensure your device lifeline is always there and in top health – no matter what the reason or situation – Kaspersky Security Cloud keeps your connection safe and secure:

·         I want to use my device while waiting for a friend – is it secure to access the bar’s Wi-Fi?

With Kaspersky Security Cloud, devices are protected against network threats, even if the user needs to use insecure public Wi-Fi hotspots. This is done through transferring data via an encrypted channel to ensure personal data safety, so users’ devices are protected on any connection.

·         Oh no! I’m bored but my phone’s battery is getting low – what am I going to do?

Users can track their battery level thanks to a countdown of how many minutes are left until their device shuts down in the Kaspersky Security Cloud interface. There is also a wide-range of portable power supplies available to keep device batteries charged while on-the-go.

·         I’ve lost my phone! How will I keep myself entertained now?

Should the unthinkable happen and you lose or have your phone stolen, Kaspersky Security Cloud can track and protect your device from data breaches, for complete peace of mind. Remote lock and locate features ensure your device remains secure until you are reunited.

 

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