SA-born contact centre system goes global

A strategic collaboration between NTT Data and AWS will see a local initiative help international clients...

New ISO standard links biodiversity and business

The ISO 17298 provides a framework to assess and manage biodiversity impacts across operations.

Black Friday gets a
remix in 2025

After reshaping retail last year, this November will mix tech, speed and experience, writes RORY BOSMAN,...

Collab space delivers smarter work experience

Arch Collab at Melrose blends fully serviced offices, coworking, and a vibrant network of professionals, writes...

Visa reveals array of African startups for Accelerator

Applications for the fifth cohort of the Visa programme are open to SA fintechs with a...

How good CX grows
your business

When customers say they’ll pay more for better service, they're asking for both consistency and the...

Impact sourcing: The secret sauce for building communities

Building a pan-African impact sourcing model is breaking down systemic barriers to employment, writes LIZELLE STRYDOM,...

Retail misses out on geospatial growth

South African retailers can no longer afford to rely on “gut feel” when deciding on store...

Cisco Live: Business must
digitise empathy

Companies should be focused on experiences rather than only on technology, writes ARTHUR GOLDSTUCK from San...

Cisco Live: What matters most in startups

Corporate venture capital has a new mission, Cisco Investments head Derek Idemoto told ARTHUR GOLDSTUCK in...

‘Venture building’ bridges start-up gap

As startup funding tightens, a new investment approach focuses on building operational strength and sustainable growth.

‘AI-adjacent’ tech rules
business in 2025

Forester's Top 10 Emerging Technologies report reveals a reshaping of the business landscape beyond the AI...

Europe can take on
the Magnificent 7 of tech

Europe could create its first trillion-dollar tech company, according to new research by dealroom.co and Prosus.

SMEs buy into sustainability

A new Mastercard index reveals 90% of SMEs in SA accept digital payments - but want...

Quantum market going
through teenage phase?

After a decade of commercialisation efforts, the technology is yet to fly its parents' coop, writes...

Display tech set
for revolution

Japanese scientists have developed a breakthrough device that combines light emission and colour control - using...

Gender reshapes SA
tech innovation

Back when computers were the size of rooms and diversity was a conversation in its infancy,...

Wearables face race
to the bottom

Smartwatch revenues are in decline due to an influx of low-cost options, but hearables will boost...

ICANN unlocks domain names

Small businesses, organisations, and communities can now create and manage custom generic top-level domains as alternatives...

Vodacom marks 30 years with ongoing tech innovation

'System of Advantage' focuses on strategy and people to drive sustainability, writes group CEO SHAMEEL JOOSUB.