Research released at the SAS Analytics Experience event in Amsterdam this week shows that challenges ranging from a skills gap to ethical issues are holding back AI.
The hype surrounding artificial intelligence (AI) is intense. But for most European businesses surveyed in a recent study by SAS, the leader in analytics, AI adoption is still in the early or even planning stages. The good news is, the vast majority of organizations have begun to talk about AI, and a few have even begun to implement suitable projects. There is much optimism about the potential of AI, although fewer were confident that their organization was ready to exploit that potential.
It isn’t so much a lack of available technology slowing AI adoption; most attest that there are many options available. More often, the challenges come from a shortage of data science skills to maximize value from emerging AI technology, and deeper organizational and societal obstacles to AI adoption.
These were some of the findings of the Enterprise AI Promise Study, a phone survey of executives from 100 organizations across Europe in banking, insurance, manufacturing, retail, government and other industries. The SAS study was conducted in August to measure how business leaders felt about AI’s potential, how they use it today and plan to use it in the future, and what challenges they face.
The findings were revealed at the SAS Analytics Experience 2017 conference in Amsterdam this week.
Fifty-five percent of respondents felt that the biggest challenge related to AI was the changing scope of human jobs in light of AI’s automation and autonomy. This potential effect of AI on jobs includes job losses but also the development of new jobs requiring new AI-related skills.
Ethical issues were cited as the second-biggest challenge, with 41 percent of respondents raising questions about whether robots and AI systems should have to work “for the good of humanity” rather than simply for a single company, and how to look after those who lost jobs to AI systems.
Data science team and organizational readiness
Are organizations’ data scientists ready for the challenge of emerging AI? Only 20 percent felt their data science teams were ready, while 19 percent had no data science teams at all.
Recruiting data scientists to build organizational skills was the plan for 28 percent of respondents, while 32 percent said they would build AI skills in their existing analyst teams through training, conferences and workshops.
Additionally, trust emerged as a major challenge in many organizations. Almost half of respondents (49 percent) mentioned cultural challenges due to a lack of trust in AI output and more broadly, a lack of trust in the results of so-called “black box” solutions.
The study also sought to assess AI readiness in terms of infrastructure required. There was a contrast between those respondents who felt they had the right infrastructure in place for AI (24 percent), and those who felt they needed to update and adapt their current platform for AI (24 percent) or had no specific platform in place to address AI (29 percent).
“We’ve seen incredible advances in making algorithms perform – with stunning accuracy – tasks that a human could do,” said Oliver Schabenberger, Executive Vice President and Chief Technoloogy Officer at SAS. “It is remarkable that an algorithm beat the best Go player in the world. We thought that the game of Go could not be computerized – by man. But now a machine did it for us. Once the system knew the rules, it learned to play, and played better than the best of our species can play. We can use this knowledge to build systems that solve business problems as well or better than the static systems in use today. We can build systems that learn the rules of business, then learn to play by the rules and are designed to then improve. That is what SAS is working on.”
Welcome to world of 2099
The world of 2099 will be unrecognisable from the world of today, but it can be predicted, says one visionary. ARTHUR GOLDSTUCK met him in Singapore.
Futuristic structures tower over the landscape. Giant, alien-looking trees light up with dazzling colours amid the hundreds of plant species that grow up their trunks. Cosmetic stores sell their wares via public touch-screens, with products delivered instantly in drawers below the screens.
This is not a vision of the future. It is a sample of Singapore today. But it is also an inkling of the world we may all experience in the future.
Singapore was the venue, last week, of the World Cities Summit, where engineers, politicians, investors and visionaries rubbed shoulders as they talked about the strategies and policies that would enhance urban living in the future.
As part of the Summit, global payment technologies leader Mastercard hosted a small media briefing by one of Singapore’s leading thinkers about the future, Dr Damian Tan, managing director of Vickers Venture Partners. The company’s slogan “We invest in the extraordinary,” offers a small clue to Tan’s perspective.
“We look as far forward as 2099 because, as a venture capital firm, we invest in the long term,” he tells a group of journalists from Africa and the Middle East. “Companies explode in growth because there is value in the future. If there is no growth, they won’t explode.”
The big question that the Smart Cities Summit and Mastercard are trying to help answer is, what will cities look like in the year 2099? Tan can’t give an exact answer, but he offers a framework that helps one approach the question.
“If you want to look at 81 years into the future, and understand the change that will come, you need to double that amount and look into the past. That takes us to 1856. The difference between then and now is the difference you can expect between now and 2099.”
Click here or on the page link below to read on: Page 2: Soldiers and Health in 2099.
- Arthur Goldstuck is founder of World Wide Worx and editor-in-chief of Gadget.co.za. Follow him on Twitter on @art2gee and on YouTube
Street art goes electric
Kaspersky Lab and British street artist D*Face have unveiled the first-ever “art helmet” design at the Formula E finale for electric cars in New York.
The ‘Save The World’ helmets will be raced by DS Virgin Racing’s drivers, Sam Bird and Alex Lynn, as they traverse the New York street circuit during the final races of the Formula E season.
The announcement signals the first art helmet by a Formula E team, continuing the heritage of art in motorsport and the cybersecurity brand’s commitment to contemporary art, creativity and innovation. D*Face took inspiration from Kaspersky Lab’s tagline, “A Company To Save The World”, and hopes that his colourful work will inspire people to take positive action.
D*Face will announce his first-ever art car design with a custom-made livery for the DS Virgin Racing Team. Its design will be released at the “Art Goes Green” event after Saturday’s race. The helmets and art car are the latest installations in the “Save the World” collection, following a major permanent public mural that was installed in Brooklyn, New York, in May.
D*Face, whose real name is Dean Stockton, said: “It is exciting to work with Kaspersky Lab on this project and create art with a real message of hope for a better future. After all, this is our world and we need to look after it. It will take every one of us to make a real lasting, impactful change. I love the mentality of the DS Virgin Racing Team and that of Formula E by showcasing sport in a way that doesn’t harm the environment, but is still just as exhilarating and fun.
“It is time for us all to stand together and make a change… be that stopping data steals, climate change, plastic waste or using damaging fuels. I want everyone to make a pledge to do one thing that will help make a change.”
As a sponsor of DS Virgin Racing Team, Kaspersky Lab is responsible for protecting the team’s devices against cyber threats. The company sees the technical environment in the global sport of Formula E as the next frontier in furthering its research and development of new technologies to keep vehicles secure in the digital world.
Sylvain Filippi, Managing Director at DS Virgin Racing, said: “The whole team fully supports this great initiative and our thanks got to Kaspersky and D*Face for their collaboration. It’s an honour to have such an innovative artist bring his talents to bear in our team ahead of the season-finale; the car, drivers’ crash helmets and mural all look amazing.”
Aldo Fucelli Pessot del Bo, Head of Global Partnerships and Sponsorships at Kaspersky Lab added: “There is a need for innovation on a global scale, both in contemporary art and in the fast-growing sport of Formula E. Now, for the first time ever, Kaspersky Lab is proudly bringing together the two sectors in an effort to Save the World and unleash creativity, encourage freedom of expression and further innovation.”