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Agility powers enterprise IT

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The need for software development and software developers has continued to rise, with a great emphasis being placed on the rise in available jobs paired with the scarcity of skills. Quentin Barnard, lead architect at redPanda Software, has identified a few trends that will emerge this year.

Looking back over the past decade, history has certainly demonstrated that trying to predict the pace and nature of technology development is a near impossible task.

While analysts, business leaders and policymakers have certainly made wise predictions, businesses and individuals have to remain agile, responsive and open-minded to a wide possibility of outcomes and developments. It is also helpful, however, to reflect on key trends that have emerged in recent times – and to use this information to prepare for the years ahead. For software developers and development houses, several prominent themes emerged in 2017.

Embracing open source

Over the past year, major technology companies – such as proprietary (closed source) technology companies – have embraced the open source aspect of software development, which has had important ramifications for developers.

For instance, developers can now write code and build applications that run seamlessly across different platforms and environments – as opposed to writing code for one platform or a particular environment.

Arguably, the move to open source spurs innovation and creates more avenues for a wider array of features and capabilities within applications. Ultimately, the end user benefits.

Shift to application containerisation

Typically, developers have delivered applications to clients as a single, monolithic entity that require complex deployment and production configurations.

However, with the steady move to ‘microservices’, developers can break down large complex applications into discrete elements. This facilitates seamless maintenance and deployment as applications become more agile, efficient and cost effective.

In short, this is called containerisation, which means that developers can focus on programming using the same or similar environments  in production and across multiple teams, while deployment happens faster and more smoothly.

This approach enables developers to significantly scale applications with minimal fuss, and also allows them to switch to different versions with ease. The deployment time frame is significantly reduced, and updates can be rolled out within minutes.

Maturity of IoT

There has been a great deal of hype around the Internet of Things (IoT) – the emergence of a network of connected devices that continually ‘talk’ to one another. These networks are starting to materialise in various forms across different industries, which has major implications for developers and their clients.

With a host of smart devices continually sending data into the Cloud, together with the improvement of data analytics, businesses are able to make key decisions in real time. For example, a head office is directly connected to a retail outlet, which receives information in real-time around customer behaviour.

This information can then be translated into insights that directly impact the type and nature of applications and features that are developed within the enterprise environment, with some of these decisions being made by computing ‘edge’ devices at the point of data collection.

Peering into the (Internet connected) crystal ball

While data analytics might not help us foresee tech development in 2018, there are a few key trends already emerging.

In South Africa, there will arguably be an accelerated adoption of cloud computing, with international cloud companies investing into the country, bringing their cloud platforms closer to the end users.

With increased investment in this regard, the local nature of hosting infrastructure will change, and companies will not have to deal with the latency that comes from using internationally-hosted service providers. Local companies can now link their existing infrastructure investments into the cloud to provide their own private cloud facilities. This will drive efficiencies and certainly enhance the end-user experience.

Innovation, innovation, innovation

For developers, succeeding into the New Year and beyond will require a willingness to expand their expertise beyond specific coding languages and platforms. As technology becomes ever more complex and the pace of change accelerates, developers will need to have cross platform expertise and a willingness to experiment with different languages, platforms and concepts.

As companies are forced to become more creative, innovative and responsive in a world characterised by disruption, so too will developers and development houses.

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Legion gets a pro makeover

Lenovo’s latest Legion gaming laptop, the Y530, pulls out all the stops to deliver a sleek looking computer at a lower price point, writes BRYAN TURNER

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Gaming laptops have become synonymous with thick bodies, loud fans, and rainbow lights. Lenovo’s latest gaming laptop is here to change that.

The unit we reviewed housed an Intel Core i7-8750H, with an Nvidia GeForce GTX 1060 GPU. It featured dual storage, one bay fitted with a Samsung 256GB NVMe SSD and the other with a 1TB HDD.

The latest addition to the Legion lineup has become far more professional-looking, compared to the previous generation Y520. This trend is becoming more prevalent in the gaming laptop market and appeals to those who want to use a single device for work and play. Instead of sporting flashy colours, Lenovo has opted for an all-black computer body and a monochromatic, white light scheme. 

The laptop features an all-metal body with sharp edges and comes in at just under 24mm thick. Lenovo opted to make the Y530’s screen lid a little shorter than the bottom half of the laptop, which allowed for more goodies to be packed in the unit while still keeping it thin. The lid of the laptop features Legion branding that’s subtly engraved in the metal and aligned to the side. It also features a white light in the O of Legion that glows when the computer is in use.

The extra bit of the laptop body facilitates better cooling. Lenovo has upgraded its Legion fan system from the previous generation. For passive cooling, a type of cooling that relies on the body’s build instead of the fans, it handles regular office use without starting up the fans. A gaming laptop with good passive cooling is rare to find and Lenovo has shown that it can be achieved with a good build.

The internal fans start when gaming, as one would expect. They are about as loud as other gaming laptops, but this won’t be a problem for gamers who use headsets.

Click here to read about the screen quality, and how it performs in-game.

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Serious about security? Time to talk ISO 20000

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By EDWARD CARBUTT, executive director at Marval Africa

The looming Protection of Personal Information (PoPI) Act in South Africa and the introduction of the General Data Protection Regulation (GDPR) in the European Union (EU) have brought information security to the fore for many organisations. This in addition to the ISO 27001 standard that needs to be adhered to in order to assist the protection of information has caused organisations to scramble and ensure their information security measures are in line with regulatory requirements.

However, few businesses know or realise that if they are already ISO 20000 certified and follow Information Technology Infrastructure Library’s (ITIL) best practices they are effectively positioning themselves with other regulatory standards such as ISO 27001. In doing so, organisations are able to decrease the effort and time taken to adhere to the policies of this security standard.

ISO 20000, ITSM and ITIL – Where does ISO 27001 fit in?

ISO 20000 is the international standard for IT service management (ITSM) and reflects a business’s ability to adhere to best practice guidelines contained within the ITIL frameworks. 

ISO 20000 is process-based, it tackles many of the same topics as ISO 27001, such as incident management, problem management, change control and risk management. It’s therefore clear that if security forms part of ITSM’s outcomes, it should already be taken care of… So, why aren’t more businesses looking towards ISO 20000 to assist them in becoming ISO 27001 compliant?

The link to information security compliance

Information security management is a process that runs across the ITIL service life cycle interacting with all other processes in the framework. It is one of the key aspects of the ‘warranty of the service’, managed within the Service Level Agreement (SLA). The focus is ensuring that the quality of services produces the desired business value.

So, how are these standards different?

Even though ISO 20000 and ISO 27001 have many similarities and elements in common, there are still many differences. Organisations should take cognisance that ISO 20000 considers risk as one of the building elements of ITSM, but the standard is still service-based. Conversely, ISO 27001 is completely risk management-based and has risk management at its foundation whereas ISO 20000 encompasses much more

Why ISO 20000?

Organisations should ask themselves how they will derive value from ISO 20000. In Short, the ISO 20000 certification gives ITIL ‘teeth’. ITIL is not prescriptive, it is difficult to maintain momentum without adequate governance controls, however – ISO 20000 is.  ITIL does not insist on continual service improvement – ISO 20000 does. In addition, ITIL does not insist on evidence to prove quality and progress – ISO 20000 does.  ITIL is not being demanded by business – governance controls, auditability & agility are. This certification verifies an organisation’s ability to deliver ITSM within ITIL standards.

Ensuring ISO 20000 compliance provides peace of mind and shortens the journey to achieving other certifications, such as ISO 27001 compliance.

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