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5 ways to winning at online safety

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Hackers are getting more resourceful at getting online users’ details. This means that one needs to become more savvy when browsing the Internet. GERHARD OOSTHUIZEN, CIO of Entersekt, shares his tips on how to be more cyber savvy and secure online.

For the everyday internet user, becoming more cyber savvy is vital. Just as we invest in personal security and keep our wits about us as we move around, so too must we be alert to threats online. Fortunately, becoming more better informed and protecting our online assets doesn’t require huge investments of either time or money. By simply keeping a few golden rules in mind, we can go about our daily internet activities with greater peace of mind, says Gerhard Oosthuizen, CIO at Entersekt.

1. Be smart about your passwords

The most commonly employed line of attack is email phishing. By persuading you to enter your username and password into a fake site or app through a cleverly crafted email, hackers can use these details to access legitimate sites or applications you use. If they have your name, hackers can simply go onto your social sites – such as Facebook and Instagram – and use clues there to guess your passwords.

For example, they might use your dog’s name or mother’s maiden name, your birthday or hometown, to answer security verification questions. The key here is to never repeat a theme, pattern or “recipe” in any of your passwords. It is advisable to use lowercase phrases as passwords (theappletree or ienjoysunsets), instead of merely using different versions of the same password. Work from the assumption that at least one site you have been on – LinkedIn, for example, or a service you may no longer even use – has been breached and your password there is being sold by hackers with tens of thousands of others.

2. Always use two-factor authentication

If an online service gives you the option, implement two-factor authentication, where you confirm your identity or specific intentions through a combination of two different touchpoints. Instead of relying solely on email to reset your password for a certain website or mobile app, two-step verification requires you (or a potential hacker) to provide more information – such as a one-time password (OTP) or an answer to a security question over a separate communication channel. This option is always available for any online platform where a transaction is taking place, although it is very rarely the default security setting. It is, therefore, up to you to ensure that two-factor authentication has been activated for the websites and mobile apps that you regularly access and on which you share personal information. This reduces the risk associated with weak, predictable or stolen passwords.

3. Use your discretion with password managers

Password managers are undoubtedly a very helpful and important tool in an age where we maintain scores of online accounts and depend on several mobile apps daily. They are generally very secure and dependable, but it is worth putting up another line of defence on certain websites that can leave you vulnerable. Use password managers for the bulk of your frequently visited sites or apps (and thus use random/complex passwords that are difficult to remember each time) but also create entirely new and unique passwords for two or three important financial/banking sites. Keep these independent of your password manager.

4. Always be a sceptic

Whenever you are working or transacting online, employ a healthy dose of scepticism and good common sense. Hackers tend to use personalised emails, for example, to lure you into clicking on an unsecure link. So if you haven’t heard from an ex-boss for five years and you receive an unexpected (but friendly) email from him or her, don’t open it. In cases like this, it is best to call the supposed sender or organisation attached to the email directly – don’t simply assume that a familiar tone means it is safe. The same applies to emails about winning or retrieving money – these should immediately trigger alarm bells. It’s always best to delete those “too good to be true” emails.

5. Employ the many tools at your disposal

There are countless tools and apps available to help you become more secure and cyber savvy. For example, websites such as have i been pwned allow you to check if you have an account that has been compromised in a data breach. You can also use VirusTotal, a free service that analyses suspicious files and URLs and “facilitates the quick detection of viruses, worms, trojans, and all kinds of malware.” It is also very important to check the validity of the security certificate on any site through which you will be transacting (if the URL starts with “http” instead of “https”, beware). Finally, always keep your devices updated with the latest software – there is a good reason why the big tech companies work so hard to continually find patches and improve their software: your safety.

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COVID-19 AppDate special: apps to beat lockdown

It is a struggle for many to get through the current lockdown. SEAN BACHER rounds up news sites and apps that will help keep up and keep sane,

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CoronaVirus.Datafree website

Realising that not everyone is able to get to a store to buy airtime or data, the South African National Health Department has opened a site that allows citizens to keep up to date with the latest on COVID-19 without the need for any data or airtime.

Users simply need to type in coronavirus.datafree.co into their address bar, or click on the link.

They will then be presented with an easy to use, uncluttered webpage showing information about the virus, the latest press releases, symptoms, preventative tips, government statements and the latest statistics, including tests conducted, positive cases and deaths.

I found this to be the most accurate site in terms of statistics, as they are updated as soon as new information is fed to them.

Platform: Any desktop or smartphone with an up-to-date Internet browser

Expect to pay: A free service

Stockists: Click on the following link: coronavirus.datafree.co 

Contact NDoH service

Similar to the CoronaVirus.Datafree website is the Contact NDoH WhatsApp service –  also set up by the South African National Health Department. However, this service works through WhatsApp.

To get started, users need to save the number 0600 123 456 to their contacts (they can name the contact whatever they want.) They then need to message Hi to that contact. A menu will be presented to them with keywords like Cases, News, Myths, Prevention and Symptoms. Once a keyword is typed in, a new menu follows, allowing users to find out exactly what they need.

The Contact NDoH service is available in English, isiZulu, Afrikaans, isiXhosa and Sesotho – making it much easier for more South Africans to understand.

Platform: Any smartphone using WhatsApp

Expect to pay: A free service but users will incur data charges.

Stockists: Save 0600 123 456  as a contact and WhatsApp the word hi to get going.

MTN GiGYMa

MTN is helping South African women to exercise while in lockdown. Available on MTN’s Youtube channel and on social media @MTNza, GiGYMA is a digital home-based workout series that is accessible from most smartphones, tablets or computers.

According to MTN, the GiGYMa series is designed to help the majority of South African women stay fit, hence the name, a play on “gijima”, which means “run” in IsiZulu. The company also selected a South African ambassador who is not a fitness instructor in her own right, but who is passionate about exercising and wants to share tips that are helping her continue to live healthily during this time.

MTN GiGYMa features Ncumisa Pongoma in a series of videos, showcasing how everyday household items can help you get into shape and keep up with your fitness goals at home.

Platform: Most smartphones and computers with up-to-date Internet browsers

Expect to pay: Free to watch

Stockists: Each of the MTN GiGYMa work-out videos is accessible through MTN’s Youtube channel and shared across MTN’s Facebook,Twitter and Instagram pages.

Showmax spreads the news

Showmax has added seven news channels for people to tune into during lockdown. They include BBC World News, SABC News, Sky News, CNN, Newzroom Afrika, Al Jazeera and Euronews.

User in South Africa can access these channels through the Internet using browsers like Chrome, Firefox, Safari, Edge. They can also access them through Samsung (2017 and later) and LG (2014 and later) smart TVs. 

Android and iOS devices will soon be able to access the channels.

Platform: Computers with up-to-date browsers with mobile devices being able to connect in the next few days.

Expect to pay: All that is needed is a valid Showmax account

Stockists: Visit the Showmax site here for more information.

Houseparty

Houseparty is the face-to-face social networking app. In addition to being able to have group chats in real time, it allows you to play games with each other, challenge each other in general knowledge, movie, music and a variety of other categories. One can also have drawing competitions much like Pictionary.

Overall it is a fun app, it is well laid out, and should offer endless hours of fun. And, should you get bored with the games, you can just video chat to each other with little to no lag.

Platform: Android and iOS

Expect to pay: A free download

Stockists: Visit Houseparty here for installation instructions.

Forgood volunteering platform

Online social platform forgood.co.za, which connects people for good causes around the country, is encouraging South Africans to spend their lockdown period making a difference through virtual volunteering. From designing a home workout routine for kids, to helping a substance abuse prevention programme with financial management, virtual volunteering is a way for South Africans to create impact, without leaving their homes.

Virtual or remote volunteering involves volunteering from where you are, taking on digital tasks like social media support, marketing, writing, training, design, data capturing, providing legal advice and more. The forgood platform acts as a central point, connecting the skills and talents of individuals and businesses with non-profit, social impact organisations in need of those specific skills. The platform also offers a safe way to donate money to verified non-profit organisations.

Forgood has launched a dedicated #Coronavirus campaign, which aims to highlight all the relevant needs that are posted daily by the 400 plus non-profit organisations signed up on the platform.

The following options are available via their online platform:

  1. Volunteering your time or skills virtually – all one needs is the internet. If you can’t find something you’re passionate about, create a personalised offer and forgood will match it to a cause in need of your skills.
  2. Donate money – as a result of the lockdown, charities and non-profits who usually rely on donations are struggling to secure essentials, including food and hygiene products.. Donations from R50 are accepted. 

Platform: Most computers or smartphones with an up-to-date Internet browser.

Expect to pay: Just your time and expertise.

Stockists: Visit the for good website here for more information.

Zoom

In case you’ve been living in communications lockdown, Zoom has become the go-to tool of social distancing.The app and website lets you connect to colleagues or friends wherever they are. There are hundreds of similar apps, but Zoom offers a few features other don’t. It can connect up to 100 people in one meeting, and one can set participants to join as view-only attendees.

To join a group, one needs to sign up, find the group and hit the connect option. One is then presented with an easy-to-use display that allows have private chats, shared screens and strategising before presenting to the entire group.

In addition to great voice quality, Zoom offers superb video quality with very little connection disruptions and is  able to connect over 4G/LTE and 3G networks.

Platform: Windows, Mac, iOS and Android

Expect to pay: The free version allows up to 100 participants per group but the meetings are limited to 40 minutes.

The Pro version costs R266 per month with a 24 hour cap on meetings of 100 participants. It also offers 1GB of cloud storage.

The Business package retails for R337 per month and offers all that the Pro version does plus the ability to add up to 300 participants to a meeting and unlimited cloud storage.

Stockists: Visit Zoom here to get more information

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How panic-buying disrupts traditional supply chains

Panic buying has become commonplace during the COVID-19 crisis. PAULO DE MATOS, chief product officer at SYSPRO, outlines how good technology and ingenuity is panic-proof.

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Amid the COVID-19 pandemic, the world cannot afford for manufacturing and distribution to grind to a halt. From food on our shelves, to medical necessities, these sectors are at the heart of our economy and must keep going at all costs. Although the global supply chain is usually a well-oiled machine consisting of a system of organizations, people, processes, information and resources, disruption of this well-oiled machine has become the new reality. According to a new survey released by the Institute for Supply Management (ISM), 75% of companies worldwide have reported supply chain disruptions as a result of COVID-19.  Added to that is the increasingly unpredictable demand caused by panic buying and consumer stockpiling.  

Reinventing the supply chain to face the challenges of today 

In response to the pandemic, manufacturers and distributors have had to pivot in a new direction, to turn the supply chain challenge into a competitive advantage through ingenuity.  

The US recently invoked the Defense Production Act to allow American manufacturers to suspend their normal production schedules and begin manufacturing materials such as ventilators, which are needed in this time of crisis. The Act, which was originally passed in 1950, was a war mobilization effort. It allowed the government to direct efforts of manufacturers to focus production on the much-needed necessities in times of need, from medical supplies through to necessary disinfection products.  

Australia has applied a similar approach through the implementation of ‘wartime’ manufacturing. Due to a shortage of necessities like ventilators and hand sanitizers, the Australian government is offering financial packages that incentivize factories to manufacture critical supplies. For example, one of Australia’s biggest packaging companies, Pact Group, is converting production lines at three of its Sydney plants as it starts making hand sanitizer for the first time, instead of industrial cleaners.  

Within Canada and South Africa, distilleries have also committed to supplying alcohol, a key ingredient in hand sanitizer.  

Using technology to ensure long-term resilience 

Until recently, China has consistently supplied global manufacturers with the bulk of their required components, raw materials and or processed materials. Presently, 6 in 10 (62%) of the respondents of the Institute for Supply Management (ISM) survey have reported that they have experienced increasing delays in receiving orders from China. This is of course just the tip of the iceberg, with the pandemic now impacting almost every country in the world; delays are going to begin affecting deliveries from every country, and the lateness of the delivery is expected to increase.  With the increasing shortages of parts, global manufacturers are now scrambling to identify alternative suppliers and supply chains to make up for the missed deliveries. 

Technology systems, such as Enterprise Resource Planning (ERP) systems, can certainly improve the situation by giving manufacturers improved visibility of the reliable local suppliers and their supply chains. Through ERP integration, representatives from different supplier companies can interact on a single platform, improving the flow and availability of information and improving the reliability of delivery. For example, the SYSPRO Supply Chain Portal was originally launched with a Request for Quote capability, which enabled the formal invitation of suppliers to tender for the supply of goods and services. Not only can manufacturers identify local suppliers who can meet their orders in a time of scarcity, but manufacturers themselves could easily find alternative suppliers.  

ERP also has the added advantage of reducing document handling and other manual activities and facilitates cross functional collaboration by enabling an online process for engaging with customers and suppliers. What’s more, planned receiving and manufacturing process steps can be amended temporarily in your ERP system to include additional Quality Assurance.  For example, the wiping down of surfaces and spraying of goods with appropriate chemical or detergent cleansers and adding waiting times before issue or delivery. 

In times of unforeseen scarcity, as the world is currently experiencing with the COVID-19 pandemic, it is imperative that the supply chain is kept open and full.  The challenge that the company faces is to identify the cheapest and easiest way to accomplish this, using their own unique combination of technology and ingenuity.  If there is surplus stock in the supply chain, the surplus could easily be sold onto neighbouring organizations – after all, the function of a manufacturing organization is to fulfil whatever is identified as a shortage in the economy. 

Managing disruption in the long-term 

The World Economic Forum has suggested that moving forward after this pandemic, there will be a “new normal”, a need to manage disruption by developing predictive models for proactive scheduling, and dynamic planning of supply with careful consideration of the uncertainties and risks. This change will most likely usher in the next level of digital transformation, based on the collection and analysis of data from various disparate applications.  

Ultimately, having the right combination of technology and dynamic ingenuity will allow manufacturers to weather the storm and navigate the unknown, bringing with it the success of discovering “the new world.” 

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