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3 demands for 5G

The next few years of 5G innovation will be critical as communications service providers have an opportunity to define and deliver the next wave of services and experiences, says SHEKAR AYYAR, Executive Vice President, Strategy and Corporate Development and General Manager, Telco NFV Group.

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From robotics and autonomous driving to 3D models, it’s all possible through 5G’s multi-gigabit speeds and single-digit millisecond latencies.

But amongst the raft of 5G announcements we’re seeing, new cities added to the list of trials, new devices and new applications we need to ask who will emerge as the leaders of the 5G future we’re now building?

What are the factors that will separate winners from losers when we look back just a few short years from now?

It comes down to three critical capabilities to gain 5G leadership. Any CSP looking to monetize their network in radical new ways, reach new customers, expand their business far beyond communications services needs to be thinking of how these capabilities play in their business

Imperative #1: Become a Master of the Four Tech Superpowers as 5G Lights Up

The past year has been dedicated to the power of intelligent connectivity across all those devices, as the number of 5G connections ramps up to 1.2B by 2025. Increasingly, 5G plays a dual role as both a driver of new disruptive business models and as the essential converger of the four tech superpowers:

·         Cloud

·         Mobile

·         Artificial intelligence (AI)

·         Internet of things (IoT)

The combination of AI plus IoT and machine-to-machine (M2M) technology presents unprecedented opportunities for carriers to evolve their core and edge service offerings in areas like mixed reality. It’s still early days, but the winners will be the ones with an ability to integrate these superpowers to form an engine that transforms the way we live and work.

Imperative #2: Build a Cloud Services Culture and Mindset

The last decade of tech innovation centered on cloud-enabled services. A new generation of “cloud-native” service providers led the charge and captured the bulk of the opportunity. In some ways, the shift to 5G marks the “cloudification” of the telecom industry, which requires a new mindset and culture.

That means embracing the first rule of the cloud, which is to ruthlessly automate everything. It also means embracing core tenets of modern software development like continuous delivery, which allows teams to compress and accelerate their innovation cycles. Equally important are business model transitions from existing services to a new service model encompassing concepts like marketplaces, SaaS services, shared revenue, shared cost and multi-tenancy.

Many of the leading telecom service providers around the world are trying these essential principles that define a cloud-centric culture. It gives the opportunity for CSPs to finally become a ‘first-class citizen’ in the cloud economy.

Imperative #3: Modernize and Virtualize Your Network

CSPs must modernise their networks to compete in a new world where 5G-powered services can run alongside and on top of hyper-distributed clouds.

It’s not an overnight fix – but the answer to doing so lies in virtualizing network functions, which enables CSPs to meet the massive demand for data-rich services. With 5G as a catalyst, several forms of convergence come into play from Wireless and wireline; IT and network; and consumer and enterprise.

For the first time, due to their uniquely distributed architecture, CSPs have the opportunity to embrace this convergence and become leading providers participating in a whole host of new applications. With this transformation to software and software-defined worlds dictated by agility, service Assurance will be a key element of getting existing and new networks operationally stable.

Embracing the Wave and Gaining 5G Leadership

These are unprecedented times for the communications and media industries, as a once-in-a-generation opportunity takes shape for CSPs to become more agile than ever before.

With over-the-top (OTT) providers and mobile virtual network operators (MVNOs) bringing new services to market quickly, CSPs can no longer survive by taking 12-18 months to offer a new service.

Embracing the wave and gaining 5G leadership requires investment and the ability to adjust to different infrastructure and business models. But, it’s what service providers need to do to become leaders in this new economy.

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Now download a bank account

Absa has introduced an end-to-end account opening for new customers, through the Absa Banking App, which can be downloaded from the Android and Apple app stores. This follows the launch of the world first ChatBanking on WhatsApp service.

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This “download your account” feature enables new customers to Absa, to open a Cheque account, order their card and start transacting on the Absa Banking App, all within minutes, from anywhere and at any time, by downloading it from the App stores.

“Overall, this new capability is not only expected to enhance the customer’s digital experience, but we expect to leverage this in our branches, bringing digital experiences to the branch environment and making it easier for our customers to join and bank with us regardless of where they may be,” says Aupa Monyatsi, Managing Executive for Virtual Channels at Absa Retail & Business Banking.

“With this innovation comes the need to ensure that the security of our customers is at the heart of our digital experience, this is why the digital onboarding experience for this feature includes a high-quality facial matching check with the Department of Home Affairs to verify the customer’s identity, ensuring that we have the most up to date information of our clients. Security is supremely important for us.”

The new version of the Absa Banking App is now available in the Apple and Android App stores, and anyone with a South African ID can become an Absa customer, by following these simple steps:

  1. Download the Absa App
  2. Choose the account you would like to open
  3. Tell us who you are
  4. To keep you safe, we will verify your cell phone number
  5. Take a selfie, and we will do facial matching with the Department of Home Affairs to confirm you are who you say you are
  6. Tell us where you live
  7. Let us know what you do for a living and your income
  8. Click Apply.

 

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How we use phones to avoid human contact

A recent study by Kaspersky Lab has found that 75% of people pick up their connected device to avoid conversing with another human being.

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Connected devices are becoming essential to keeping people in contact with each other, but for many they are also a much-needed comfort blanket in a variety of social situations when they do not want to interact with others. A recent survey from Kaspersky Lab has confirmed this trend in behaviour after three-quarters of people (75%) admitted they use a device to pretend to be busy when they don’t want to talk to someone else, showing the importance of keeping connected devices protected under all circumstances. 

Imagine you’ve arrived at a bar and you’re waiting for your date. The bar is busy, and people are chatting all around you. What do you do now? Strike up a conversation with someone you don’t know? Grab your phone from your pocket or handbag until your date arrives to keep yourself busy? Why talk to humans or even make eye-contact with someone else when you can stare at your connected device instead?

The truth is, our use of devices is making it much easier to avoid small talk or even be polite to those around us, and new Kaspersky Lab research has found that 72% of people use one when they do not know what to do in a social situation. They are also the ‘go-to’ distraction for people even when they aren’t trying to look busy or avoid someone’s eye. 46% of people admit to using a device just to kill time every day and 44% use it as a daily distraction.

In addition to just being a distraction, devices are also a lifeline to those who would rather not talk directly to another person in day-to-day situations, to complete essential tasks. In fact, nearly a third (31%) of people would prefer to carry out tasks such as ordering a taxi or finding directions to where they need to go via a website and an app, because they find it an easier experience than speaking with another person.

Whether they are helping us avoid direct contact or filling a void in our daily lives, our constant reliance on devices has become a cause for panic when they become unusable. A third (34%) of people worry that they will not be able to entertain themselves if they cannot access a connected device. 12% are even concerned that they won’t be able to pretend to be busy if their device is out of action.

Dmitry Aleshin, VP for Product Marketing, Kaspersky Lab said, “The reliance on connected devices is impacting us in more ways than we could have ever expected. There is no doubt that being connected gives us the freedom to make modern life easier, but devices are also vital to help people get through different and difficult social situations. No matter what your ‘connection crutch’ is, it is essential to make sure your device is online and available when you need it most.”

To ensure your device lifeline is always there and in top health – no matter what the reason or situation – Kaspersky Security Cloud keeps your connection safe and secure:

·         I want to use my device while waiting for a friend – is it secure to access the bar’s Wi-Fi?

With Kaspersky Security Cloud, devices are protected against network threats, even if the user needs to use insecure public Wi-Fi hotspots. This is done through transferring data via an encrypted channel to ensure personal data safety, so users’ devices are protected on any connection.

·         Oh no! I’m bored but my phone’s battery is getting low – what am I going to do?

Users can track their battery level thanks to a countdown of how many minutes are left until their device shuts down in the Kaspersky Security Cloud interface. There is also a wide-range of portable power supplies available to keep device batteries charged while on-the-go.

·         I’ve lost my phone! How will I keep myself entertained now?

Should the unthinkable happen and you lose or have your phone stolen, Kaspersky Security Cloud can track and protect your device from data breaches, for complete peace of mind. Remote lock and locate features ensure your device remains secure until you are reunited.

 

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