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Internet rise will open SA e-commerce doors

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The recent closure of Stuttafords has raised the concern that more companies need to incorporate e-commerce into their business plans in order to keep up with the future, writes VINO GOVENDER, DFA, Executive: Product Innovation and Marketing.

The closure of the 159-year-old “Harrods of South Africa” department store, Stuttafords, has brought to the fore important questions about how industries need to develop stronger business plans and innovate in order to serve the tech-savvy customer. While many have simply pointed to the domestic economic slump as a contributor to the collapse of the Stuttafords business, an emerging conversation has been around the store’s failure to take advantage of future-proof digital business strategies to identify new growth opportunities and reach customers beyond their brick and mortar stores.

Constellation Research established that more than 50 percent of companies in the Fortune 500 list of 2000 did not make it to the 2015 Fortune 500 list. This serves as an indicator of what happens to ideas that do not adapt fast enough. Businesses of the future are those that embrace ‘innovative’ changes to remain competitive in today’s environment. E-commerce provides a key innovative shift, enabling businesses to convert insights into action and reach a wider customer base.

According to the Internet Access in SA 2017 report by World Wide Worx, the South African Internet user population passed the 20-million mark for the first time last year, and is expected to grow to at least 22.5-million in 2017. This will undoubtedly encourage improved e-commerce opportunities.

The global digital migration journey is inevitable and South African businesses need to leverage technology so that it can benefit as many of their customers as possible, as fast as possible. The truth is, businesses cannot afford to not invest in this digital future and risk being left behind.  The looming increase in connectivity and connected devices promises benefits that will change the way in which many businesses operate, for the better. Through e-commerce, travel, tourism, agriculture, retail, and many other sectors will enter a digital space in which business models, offerings, and value chains are digitised, driving new revenue streams and substantive business outcomes.

Today, consumers are demanding innovation as they insist on a seamless, integrated multi-channel experience that enables them to shop from anywhere and at any time. Accordingly, businesses must press forward urgently and include digital initiatives such as e-commerce in their strategies. Digital tools and skills are becoming the very oxygen that will enable them to anticipate and respond rapidly to the expectations of tomorrow’s consumers.

For many businesses, embracing e-commerce will set them on a course for renewed growth and more predictable prosperity. By leveraging big data and applying the insights gained across the entire value chain, many businesses will open up opportunities to create personalised offers and provide bespoke services to many more customers.  Considering the current economic outlook and tough growth challenges, with e-commerce, businesses can decrease the cost of managing their inventory of goods and automate inventory management using web-based management systems.

There are many more benefits that e-commerce gives businesses, including:

·         Building brand advocacy and loyalty by personalising customer experience

·         Creating markets for niche products

·         Allowing for targeted communication

·         Supplying considerable information through comprehensive descriptions of products

·         Reducing the cost of maintaining and managing inventory

·         Enabling deals and comparison shopping

·         Automating core processes and analytics

E-commerce provides a favourable approach for businesses that are willing to tap into the future and serve the customer of the future. It also enables businesses to build agile enterprises with capabilities to react swiftly to market shifts and the evolving business landscape.

Dark Fibre Africa (DFA), through its open access fibre infrastructure deployment, continues to play a critical role in enabling service providers to deliver a range of high speed fixed and wireless internet access technologies and services to their consumer and business markets. SqwidNet, the Sigfox network operator in South Africa, wholly owned by DFA, is also responsible for deploying a national IoT network and enabling an ecosystem that aids the digital transformation journey of businesses which is enabled by IoT. DFA continues to contribute significantly towards the development of the digital economy in South Africa.

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Earth 2050: memory chips for kids, telepathy for adults

An astonishing set of predictions for the next 30 years includes a major challenge to the privacy of our thoughts.

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Buy 2050, most kids may be fitted with the latest memory boosting implants, and adults will have replaced mobile devices with direct connectivity through brain implants, powered by thought.

These are some of the more dramatic forecasts in Earth 2050, an award-winning, interactive multimedia project that accumulates predictions about social and technological developments for the upcoming 30 years. The aim is to identify global challenges for humanity and possible ways of solving these challenges. The website was launched in 2017 to mark Kaspersky Lab’s 20th birthday. It comprises a rich variety of predictions and future scenarios, covering a wide range of topics.

Recently a number of new contributions have been added to the site. Among them Lord Martin Rees, the UK’s Astronomer Royal, Professor at Cambridge University and former President of the Royal Society; investor and entrepreneur Steven Hoffman, Peter Tatchell, human rights campaigner, along withDmitry Galov, security researcher and Alexey Malanov, malware analyst at Kaspersky Lab.

The new visions for 2050 consider, among other things:

  • The replacement of mobile devices with direct connectivity through brain implants, powered by thought – able to upload skills and knowledge in return – and the impact of this on individual consciousness and privacy of thought.
  • The ability to transform all life at the genetic level through gene editing.
  • The potential impact of mistakes made by advanced machine-learning systems/AI.
  • The demise of current political systems and the rise of ‘citizen governments’, where ordinary people are co-opted to approve legislation.
  • The end of the techno-industrial age as the world runs out of fossil fuels, leading to economic and environmental devastation.
  • The end of industrial-scale meat production, as most people become vegan and meat is cultured from biopsies taken from living, outdoor reared livestock.

The hypothetical prediction for 2050 from Dmitry Galov, security researcher at Kaspersky Lab is as follows: “By 2050, our knowledge of how the brain works, and our ability to enhance or repair it is so advanced that being able to remember everything and learn new things at an outrageous speed has become commonplace. Most kids are fitted with the latest memory boosting implants to support their learning and this makes education easier than it has ever been. 

“Brain damage as a result of head injury is easily repaired; memory loss is no longer a medical condition, and people suffering from mental illnesses, such as depression, are quickly cured.  The technologies that underpin this have existed in some form since the late 2010s. Memory implants are in fact a natural progression from the connected deep brain stimulation implants of 2018.

“But every technology has another side – a dark side. In 2050, the medical, social and economic impact of memory boosting implants are significant, but they are also vulnerable to exploitation and cyber-abuse. New threats that have appeared in the last decade include the mass manipulation of groups through implanted or erased memories of political events or conflicts, and even the creation of ‘human botnets’. 

“These botnets connect people’s brains into a network of agents controlled and operated by cybercriminals, without the knowledge of the victims themselves.  Repurposed cyberthreats from previous decades are targeting the memories of world leaders for cyber-espionage, as well as those of celebrities, ordinary people and businesses with the aim of memory theft, deletion of or ‘locking’ of memories (for example, in return for a ransom).  

“This landscape is only possible because, in the late 2010s when the technologies began to evolve, the potential future security vulnerabilities were not considered a priority, and the various players: healthcare, security, policy makers and more, didn’t come together to understand and address future risks.”

For more information and the full suite of inspirational and thought-provoking predictions, visit Earth 2050.

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Pizoelectrics: Healthcare’s new gymnasts of gadgetry

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Healthcare electronics is rapidly deploying for wellness, electroceuticals, and intrusive medical procedures, among other, powered by new technologies. Much of it is trending to diagnostics and treatment on the move, and removing the need for the patient to perform procedures on time. 

Instruments become wearables, including electronic skin patches and implants. The IDTechEx Research report, “Piezoelectric Harvesting and Sensing for Healthcare 2019-2029”, notes that sensors should preferably be self-powered, non-poisonous even on disposal, and many need to be biocompatible and even biodegradable. 

We need to detect biology, vibration, force, acceleration, stress and linear movement and do imaging. Devices must reject bacteria and be useful in wearables and Internet of Things nodes. Preferably we must move to one device performing multiple tasks. 

So is there a gymnast material category that has that awesome versatility? 

Piezoelectrics has a good claim. It measures all those parameters. That even includes biosensors where the piezo senses the swelling of a biomolecule recognizing a target analyte. The most important form of self-powered (one material, two functions) piezo sensing is ultrasound imaging, a market growing at 5.1% yearly. 

The IDTechEx Research report looks at what comes next, based on global travel and interviewing by its PhD level analysts in 2018 with continuous updates.  

Click here to read how Piezo has been reinvented.

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