Faster, more dependable Wi-Fi connectivity that works even in a crowded train or bus station or terminal is critical to meeting passenger and operational needs, says MICHAEL FLETCHER of Ruckus Wireless.
Michael Fletcher, sales director for Ruckus Wireless sub-Saharan Africa says; “Each day, thousands of people pass through transportation hubs such as airports, train and bus stations, and with business and leisure travelers carrying smartphones, tablets and other mobile devices, the demand for high capacity high performance Wi-Fi connectivity has not just become a ‘nice to have’ amenity, but rather an expected service, like electricity and running water. The City of Tshwane’s Bus Rapid Transit system, A Re Yeng, is a perfect example of this.”
Tshwane’s bus system began operations in December 2014 and with it came a world-first in mobile connectivity, with the rollout of uninterrupted free WiFi along the trunk route for commuters on board as an expansion of the City of Tshwane’s free WiFi network. Since inception, a total of 163,126 unique users have used the Tshwane Free WiFi service, with a total of 6,461,327 sessions being accumulated, with a total usage of 21242.3GB being uploaded and downloaded.
Says Zahir Khan, COO of Project Isizwe, which has been integral to Tshwane’s free public WiFi efforts; “The A Re Yeng busses come equipped with a connection to Tshwane’s WiFi service, offering 250MB of free WiFi access per device per day, giving travelers the ability to do things like look for jobs, access learning materials online, and keep in touch with their friends while on the move around the city. Looking at the statistics and growth of the system, it is evident that the demand is growing in South Africa.”
Passengers need real-time access to schedules, gate and ticket information, maps and/or other guidance as they pass through the bus terminal. WiFi not only provides an ideal method for these activities, it also provides a platform for new revenue generating services such as additional WiFi access or 3G/4G offload, as well as support for bus terminal operational needs such as point-of-sale, digital signage and video security.
Continues Fletcher; “From a commercial perspective, there is also a global trend for transportation cargo and fleet services to become more involved in value added activities such as cargo processing and logistics, which will require new processes, practices and technological advances around stock control and integration, as well as better wireless connectivity.”
Steven Sutherland, Sales Director for MiX Telematics, agrees that WiFi plays a crucial role here. “WiFi is critical, especially when it comes to companies that are using Software-as-a-Service (SaaS) model to run and/or keep an operational eye on their businesses. In the fleet sector specifically – across Africa – WiFi enables constant, reliable connectivity for managers that are on-the-go – offering them the opportunity to remain connected when they might not be otherwise. This enables real-time access to their fleet and their business data at any given time.”
As drivers and remote workers become more and more included in day-to-day processes through the application of smartphone and tablet based applications, so too does the reliance on WiFi networks and coverage.
“Essentially, it’s about smart transportation management, which facilitates the management of fleets in real-time, remote access to in-cab video, efficient user connections, real-time alerts and geo-location of all vehicles,” adds Sutherland.
Transportation hubs – both from a consumer and commercial perspective – are often very large facilities that require wireless connectivity everywhere, both inside and out. Getting reliable and complete WiFi coverage across a facility can be expensive and time-consuming. Because density of client devices over the course of the day can dramatically impact demand – it can result in poor connections, low user satisfaction, and unacceptable network quality.
“This isn’t acceptable anymore, and as infrastructure and transportation hubs develop across the regions and cities move towards becoming smarter not only in terms of operational processes and service delivery, but also connecting citizens – we are likely to see high-density WiFi take it’s rightful place more and more as a critical enabler,” says Fletcher.
Jaguar drives dictionary definition
Jaguar is calling for the Oxford English Dictionary and Oxford Dictionaries to update their online definition of the word ‘car’
Jaguar is spearheading a campaign for the Oxford English Dictionary (OED) and Oxford Dictionaries (OxfordDictionaries.com) to change their official online definitions of the word ‘car’.
The I-PACE, Jaguar’s all-electric performance SUV, is the 2019 World Car of the Year and European Car of the Year. However, strictly speaking, the zero-emission vehicle isn’t defined as a car.
The OED, the principal historical dictionary of the English language, defines a ‘car’ in its online dictionary as: ‘a road vehicle powered by a motor (usually an internal combustion engine) designed to carry a driver and a small number of passengers, and usually having two front and two rear wheels, esp. for private, commercial, or leisure use’.
Whereas the current definition of a ‘car’ on Oxford Dictionaries.com, a collection of dictionary websites produced by Oxford University Press (OUP), the publishing house of the University of Oxford, is: ‘A road vehicle, typically with four wheels, powered by an internal combustion engine and able to carry a small number of people.’
To remedy the situation, Jaguar has submitted a formal application to the OED and OxfordDictionaries.com to have the definitions updated to include additional powertrains, including electric vehicles (EV).
David Browne, head of Jaguar Land Rover’s naming committee, said: “A lot of time and thought is put into the name of any new vehicle or technology to ensure it is consumer friendly, so it’s surprising to see that the definition of the car is a little outdated. We are therefore inviting the Oxford English Dictionary and the Oxford Dictionaries to update its online classification to reflect the shift from traditional internal combustion engines (ICE) towards more sustainable powertrains.”
The Oxford English Dictionary is widely regarded as the accepted authority on the English language. It is an unsurpassed guide to the meaning, history, and pronunciation of 600,000 words – past and present – from across the English-speaking world.
Jaguar unveiled the I-PACE, its first all-electric vehicle, last year to deliver sustainable sports car performance, next-generation artificial intelligence (AI) technology and five-seat SUV practicality.
Featuring a state-of-the-art 90kWh lithium-ion battery, two Jaguar-designed motors and a bespoke aluminium structure, the I-PACE is capable of 0-100km/h in 4.8 seconds and a range of up to 470km (WLTP).
While both the Oxford English Dictionary and Oxford Dictionaries review the application, Jaguar is encouraging people to get behind the campaign by asking how the word ‘car’ should be defined. Contact Jaguar on Twitter, Facebook and Instagram using #RedefineTheCar with your thoughts.
How Internet blocks visually impaired
A pervasive “digital divide” inhibits blind people from accessing the Internet, according to a study conducted by Nucleus Research for Deque Systems, an accessibility software company specialising in digital equality. This results in visits to websites being abandoned, further resulting in a missed market opportunity for the websites in question.
The study, which conducted in-depth interviews with 73 U.S. adults who are blind or have severe visual impairments, revealed that two-thirds of the Internet transactions initiated by people with vision impairments end in abandonment because the websites they visit aren’t accessible enough. Ninety percent of those surveyed said they regularly call a site’s customer service to report inaccessibility and have no choice but to visit another, more accessible site to make the transaction.
The Nucleus study also scanned hundreds of websites in the e-commerce, news and information and government categories and found that 70 percent had certain “critical blockers” that rendered them inaccessible to visually impaired users.
“Besides the moral dilemma and legal risk, businesses with inaccessible websites are missing a huge revenue opportunity by ignoring an untapped market,” says Preety Kumar, CEO of Deque Systems. “Among internet retailers specifically, two-thirds of the top ten online retailers had serious accessibility issues, meaning they are leaving $6.9 billion in potential North American e-commerce revenues on the table.”
Web accessibility refers to the ability of people with disabilities to independently gather information, complete transactions, or communicate on the Internet. Most visually impaired Internet users rely on assistive technologies like screen readers or screen magnifiers to render sites perceivable and operable. However, these assistive technologies require that websites be built with accessibility in mind and optimized to interface with assistive technology, in order to convey information in an accurate and understandable manner.
Critical accessibility blockers can vary across industries. In e-commerce, problems include issues like missing form and button labels (thereby making forms or the “checkout” button invisible without context). Amazon, Best Buy and Target were found to be accessibility leaders in this space. Additionally, the study found:
- Eight out of ten news sites had significant accessibility issues.
- Seven out of ten blind persons reported being unable to access information and services through government websites, including Medicare’s site.
- Fewer than one in three websites have clear contact information or instructions for blind persons to seek help if they encounter accessibility issues, meaning many have low levels of success in reporting and solving these problems.
“A focus on accessibility needs to be a core part of the website design and development process,” continues Kumar. “Considering accessibility as early as the conception phase, and proactively building and testing sites for accessibility as they move towards production, is significantly more effective than remediating it later, helping organizations save significant time and resources while avoiding unnecessary customer grievances.”
To download the report, visit: https://accessibility.deque.com/nucleus-accessibility-research-2019