Faster, more dependable Wi-Fi connectivity that works even in a crowded train or bus station or terminal is critical to meeting passenger and operational needs, says MICHAEL FLETCHER of Ruckus Wireless.
Michael Fletcher, sales director for Ruckus Wireless sub-Saharan Africa says; “Each day, thousands of people pass through transportation hubs such as airports, train and bus stations, and with business and leisure travelers carrying smartphones, tablets and other mobile devices, the demand for high capacity high performance Wi-Fi connectivity has not just become a ‘nice to have’ amenity, but rather an expected service, like electricity and running water. The City of Tshwane’s Bus Rapid Transit system, A Re Yeng, is a perfect example of this.”
Tshwane’s bus system began operations in December 2014 and with it came a world-first in mobile connectivity, with the rollout of uninterrupted free WiFi along the trunk route for commuters on board as an expansion of the City of Tshwane’s free WiFi network. Since inception, a total of 163,126 unique users have used the Tshwane Free WiFi service, with a total of 6,461,327 sessions being accumulated, with a total usage of 21242.3GB being uploaded and downloaded.
Says Zahir Khan, COO of Project Isizwe, which has been integral to Tshwane’s free public WiFi efforts; “The A Re Yeng busses come equipped with a connection to Tshwane’s WiFi service, offering 250MB of free WiFi access per device per day, giving travelers the ability to do things like look for jobs, access learning materials online, and keep in touch with their friends while on the move around the city. Looking at the statistics and growth of the system, it is evident that the demand is growing in South Africa.”
Passengers need real-time access to schedules, gate and ticket information, maps and/or other guidance as they pass through the bus terminal. WiFi not only provides an ideal method for these activities, it also provides a platform for new revenue generating services such as additional WiFi access or 3G/4G offload, as well as support for bus terminal operational needs such as point-of-sale, digital signage and video security.
Continues Fletcher; “From a commercial perspective, there is also a global trend for transportation cargo and fleet services to become more involved in value added activities such as cargo processing and logistics, which will require new processes, practices and technological advances around stock control and integration, as well as better wireless connectivity.”
Steven Sutherland, Sales Director for MiX Telematics, agrees that WiFi plays a crucial role here. “WiFi is critical, especially when it comes to companies that are using Software-as-a-Service (SaaS) model to run and/or keep an operational eye on their businesses. In the fleet sector specifically – across Africa – WiFi enables constant, reliable connectivity for managers that are on-the-go – offering them the opportunity to remain connected when they might not be otherwise. This enables real-time access to their fleet and their business data at any given time.”
As drivers and remote workers become more and more included in day-to-day processes through the application of smartphone and tablet based applications, so too does the reliance on WiFi networks and coverage.
“Essentially, it’s about smart transportation management, which facilitates the management of fleets in real-time, remote access to in-cab video, efficient user connections, real-time alerts and geo-location of all vehicles,” adds Sutherland.
Transportation hubs – both from a consumer and commercial perspective – are often very large facilities that require wireless connectivity everywhere, both inside and out. Getting reliable and complete WiFi coverage across a facility can be expensive and time-consuming. Because density of client devices over the course of the day can dramatically impact demand – it can result in poor connections, low user satisfaction, and unacceptable network quality.
“This isn’t acceptable anymore, and as infrastructure and transportation hubs develop across the regions and cities move towards becoming smarter not only in terms of operational processes and service delivery, but also connecting citizens – we are likely to see high-density WiFi take it’s rightful place more and more as a critical enabler,” says Fletcher.
How we use phones to avoid human contact
A recent study by Kaspersky Lab has found that 75% of people pick up their connected device to avoid conversing with another human being.
Connected devices are becoming essential to keeping people in contact with each other, but for many they are also a much-needed comfort blanket in a variety of social situations when they do not want to interact with others. A recent survey from Kaspersky Lab has confirmed this trend in behaviour after three-quarters of people (75%) admitted they use a device to pretend to be busy when they don’t want to talk to someone else, showing the importance of keeping connected devices protected under all circumstances.
Imagine you’ve arrived at a bar and you’re waiting for your date. The bar is busy, and people are chatting all around you. What do you do now? Strike up a conversation with someone you don’t know? Grab your phone from your pocket or handbag until your date arrives to keep yourself busy? Why talk to humans or even make eye-contact with someone else when you can stare at your connected device instead?
The truth is, our use of devices is making it much easier to avoid small talk or even be polite to those around us, and new Kaspersky Lab research has found that 72% of people use one when they do not know what to do in a social situation. They are also the ‘go-to’ distraction for people even when they aren’t trying to look busy or avoid someone’s eye. 46% of people admit to using a device just to kill time every day and 44% use it as a daily distraction.
In addition to just being a distraction, devices are also a lifeline to those who would rather not talk directly to another person in day-to-day situations, to complete essential tasks. In fact, nearly a third (31%) of people would prefer to carry out tasks such as ordering a taxi or finding directions to where they need to go via a website and an app, because they find it an easier experience than speaking with another person.
Whether they are helping us avoid direct contact or filling a void in our daily lives, our constant reliance on devices has become a cause for panic when they become unusable. A third (34%) of people worry that they will not be able to entertain themselves if they cannot access a connected device. 12% are even concerned that they won’t be able to pretend to be busy if their device is out of action.
Dmitry Aleshin, VP for Product Marketing, Kaspersky Lab said, “The reliance on connected devices is impacting us in more ways than we could have ever expected. There is no doubt that being connected gives us the freedom to make modern life easier, but devices are also vital to help people get through different and difficult social situations. No matter what your ‘connection crutch’ is, it is essential to make sure your device is online and available when you need it most.”
To ensure your device lifeline is always there and in top health – no matter what the reason or situation – Kaspersky Security Cloud keeps your connection safe and secure:
· I want to use my device while waiting for a friend – is it secure to access the bar’s Wi-Fi?
With Kaspersky Security Cloud, devices are protected against network threats, even if the user needs to use insecure public Wi-Fi hotspots. This is done through transferring data via an encrypted channel to ensure personal data safety, so users’ devices are protected on any connection.
· Oh no! I’m bored but my phone’s battery is getting low – what am I going to do?
Users can track their battery level thanks to a countdown of how many minutes are left until their device shuts down in the Kaspersky Security Cloud interface. There is also a wide-range of portable power supplies available to keep device batteries charged while on-the-go.
· I’ve lost my phone! How will I keep myself entertained now?
Should the unthinkable happen and you lose or have your phone stolen, Kaspersky Security Cloud can track and protect your device from data breaches, for complete peace of mind. Remote lock and locate features ensure your device remains secure until you are reunited.
Five key biometric facts
Due to their uniqueness, fingerprints are being used more and more to quickly identify and ensure the security of customers. CLAUDE LANGLEY, Regional Sales Manager, for Africa at HID Global Biometrics, outlines five facts about the technology.
How many times in a day are you expected to identify yourself? From when you arrive at work you are required to sign in, visiting your bank, receiving healthcare services… The list is endless. When a system knows who you are, you are able to do any number common, everyday activities. Your identity is unique and precious. It is also easily stolen and the target of many hackers across the globe. Technology is constantly evolving alongside the criminal element, always looking for ways to protect data and identity. One such solution happens to be biometrics and it is rapidly gaining traction in our increasingly complex modern world.
Reliable, secure and fundamentally YOU, unique biometric traits such as fingerprints are being used by banks, enterprises and consumers to verify identity. Biometric solutions offer significant identity protection because they use unique biological details to ensure an account is only accessed by the account holder, a door only opened by the owner. Here are five things that are little known about this technology…
- The uncut identity. Your fingerprint is unique to you. Nobody can use a copy of it to impersonate you. Good technology is capable of scanning down into the layers of the fingertip to differentiate unique elements of a person’s fingerprint, this data is then encrypted and used as a key to unlocking whichever physical or virtual door that the biometric system protects.
- The living proof. No, there is nothing to the stories of fingerprints being used without their owner’s knowledge or permission. Biometric solutions can use specific variables to determine if the finger used to access the system is that of a present, living person. A copy or a fake cannot be used to access a cutting-edge biometric solution.
- Easy and convenient. Queues and documents and paperwork may well be a thing of the past should biometrics take a firmer grip of government and banking systems. The process of registering is easy, and access to identity documents and records is yours alone.
- Security blanket. A thousand passwords and a hundred post-it notes stuck on walls and drawers. An excel file with a list of sites and applications and their corresponding passwords, all a thing of the past. Nobody needs to remember their password with biometrics, they only need to show up.
- Anywhere is cool. Schools, airports, networks, offices, homes, toilets, banks, libraries, governments, border controls, immigration services, call centres, hospitals and even clubs and pubs – knowing “who” matters and biometrics can quickly and conveniently confirm your identity where needed.