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‘Wi-Fi everywhere’ is now a business priority

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Ruckus Networks, an ARRIS company, and World Wide Worx, today released the results of their “2018 Wi-Fi in South Africa” study which highlights the usage, priorities, intentions and attitudes regarding Wi-Fi technology and its deployment in Smart Cities.

“The research reveals the growing importance of Wi-Fi for both business use and local Smart City project roll-outs,” said Arthur Goldstuck, managing director at World Wide Worx. “While the need for Wi-Fi is growing, there are still a few hurdles that South Africa need to overcome if we are to truly reap the benefits of pervasive connectivity.”

Wi-Fi is Critical in Corporations

The research shows that 97% of corporations and 95% of small businesses use Wi-Fi internally, with over half of these respondents stating the need for Wi-Fi access everywhere as very important. This statistic indicates that Wi-Fi has become critical to employee activity and further demonstrates the trends for small businesses are in line with larger enterprises.

However, despite the enthusiasm for pervasive Wi-Fi, large businesses in South Africa limit out-of-office use, solely depending on in-house use.

  • Half of the respondents said their entire staff are using Wi-Fi internally, with the rest reporting a sliding scale
  • External use, on the other hand, flipped this trend around, with 59% saying they did not allow external use of Wi-Fi to access the corporate network, with a sliding scale declining to 13% saying they allowed all staff to access the network from external Wi-Fi.

 Wi-Fi Quality is More Important than Cost

It is a common misconception that, when making a purchasing decision, businesses consider the low cost of a provider’s service above all else. This study shows that this is untrue for Wi-Fi services. Here are our findings for cost, quality, speed and constant connectivity for Wi-Fi:

  • 94% of respondents ranked quality of Wi-Fi connection to be the most important factor, followed by speed and constant connectivity ranked both at 92%
  • Cost ranked last out of the four options – at 81%
  • 93% of respondents said all four factors, quality of connection, speed, constant connectivity and cost were equally important

Our findings for uses of Wi-Fi indicated the following:

  • 86% of large businesses predominantly use Wi-Fi for IoT security and monitoring, 80% for connection to the intranet and 70% for cloud integration and adoption
  • Small businesses use Wi-Fi predominantly for connection to the Internet and Intranet (95%), followed by cloud adoption and IoT integration

These findings suggest that larger enterprises have more clearly defined needs and uses for Wi-Fi.

Respondents were also given the option to rank from 1-10 (with 10 being highest) the level of importance for various features when selecting a service provider. Here are our findings:

  • The most important criteria was Quality of Service at 94%
  • This was followed by Maintenance and Support at 92%
  • 83% of respondents ranked price as important, but it was only seventh on the overall list

These findings suggest the criticality of quality and service for Wi-Fi deployments. It is clear that most large businesses would rather pay more for a better service, underlining the fact that Wi-Fi has become mission-critical in the corporate environment.

Recognising the Value of Smart Cities

While South Africa is still a long way from having a true Smart City, business decision-makers have a strong awareness of its benefits and 95% believed that wider availability of Wi-Fi would contribute to a Smart City strategy. When asked what the major benefits are of Smart Cities, more than a third cited boosting the economy, while a similar proportion saw it attracting new businesses. Just under a third said it would reduce operating costs.

However, a significant proportion (75.5%) of businesses don’t feature Smart City projects in their budgets. Since Smart Cities is a relatively new concept and no South African city has a clear programme in place to achieve this, the 24.5% proportion of businesses who budget for Smart Cities can be considered relatively high. Even more, a substantial proportion (37.8%) of companies expect to have a budget for Smart City projects in the future.

Barriers to Smart Cities

Our findings for Smart Cities barriers include:

  • 76% of respondents indicated that fibre infrastructure is the biggest tech barrier to Smart Cities roll-out. This was followed by the lack of an IoT eco-system, no unified view for the city and infrastructure stability
  • Approximately 20% of respondents found the barrier to Smart Cities were non-technology related with the lack of funding cited by 71% of respondents
  • This was followed by the cost of access at 40%

These findings suggest that financial issues are the core challenge facing Smart Cities.

“This research indicates that a strong reliable Wi-Fi network is critical for South African businesses and Smart City deployments,” said Riaan Graham, sales director for Ruckus Networks, sub-Saharan Africa. “Although there are still several hurdles to overcome, it is reassuring to see a widespread belief that Smart Cities can provide value to the economy and citizens, with Wi-Fi as the ‘glue’.”

A Smart City requires strong, reliable information and communication technology infrastructure to support the latest iterations of connectivity. This does not mean fixed-line should fall by the wayside. Instead, being smart requires a cross-platform approach that combines the best of class with the best infrastructure to deliver digital services catering for business and consumer needs.

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How tech is keeping us young

Research by Lenovo revealed people who use tech feel, on average, 11 years younger.

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Technology is making the world feel younger, healthier and more emotionally connected, reveals new research by Lenovo, suggesting a growing relationship between technological innovation and wellbeing.

The research, which surveyed over 15,000 individuals from around the globe, from the US, Mexico, Brazil, China, India, Japan, UK, Germany, France and Italy, not only found 40% of global respondents feel “a lot” or “somewhat” more youthful thanks to technology, but on average it made them feel younger by 11 years.

This rings most true in China, where 70% of Chinese respondents said technology made them feel more youthful, which could be perhaps due to technologies ability to build connections between generations, especially those who might have once felt disconnected from tech-savvy youngsters. For example, grandparents are now able to better communicate with their grandchildren via smart technology due to its growing ubiquity and ease of use.

The research suggests that this sentiment is felt world-over, across genders and ages. “To know how to operate newer technology makes me feel younger” one US woman, said.  Another woman, from France, also stated, “Compared to the younger generation who are born with all these technologies, my adaptability makes me feel younger”. On the other side of the globe, one female respondent in India cited tech as making her feel like she “can do anything with it which any youngster can do,” and one Chinese male respondent said: “It helps me catch up with the times – not only gaining more knowledge, but also feel that I’m on-trend; I feel younger”.

The research generally revealed that many older generations think using technology helps them to connect better with younger people as well as feel livelier and more knowledgeable. This is especially evident when it comes to the role smart devices (from PCs, tablets to smart home assistants and more) play in terms of relationships with family and friends. When asked to compare technology today to those of 20 years ago for giving them the ability to feel connected to what is going on in the lives of the people they care about, 65 percent answered it’s “getting better”. While 75% also said technology is improving their ability to stay in touch with family and friends who live far away.

The global research also revealed that tech is helping people when it comes to mental health and wellbeing, offering emotional gains, particularly in parents. Over three-quarters (78%) of working parents stated the ever-connected nature of technology helps them feel more emotionally connected to their children, even when they are away from home. An even larger portion (83%) of working parents agreed that emerging technologies are making it easier for them to feel confident that their kids are safe and secure while they are at work.

Over two-thirds (67%) of respondents in the survey stated they were optimistic about the future of technology and the role tech can play in our lives and society, especially in wellbeing, with 67% believing devices are currently having a positive impact on the ability to improve their overall health. And that’s hardly surprising, considering 84% also said tech has empowered them to make improvements in their lives overall.

Take for instance how one respondent, a 51-year-old woman from the US, highlighted how science is using technology to do great things for amputees, and enabling those suffering from mental illness to better connect with people from all over the world. “I think that the medical breakthroughs we’ve had are a tremendous statement on how we can have a positive relationship with technology,” she said.

The recognition that tech is helping to improve the quality of life could also be a result of the time it tends to save people. Half of respondents across all markets (50%) feel their smart devices save them 30 minutes or more a day by helping them do something faster or more efficiently. Similarly, over half (57%) agreed smart devices, such as computers and smart home devices like smart displays and smart clocks, are making them more productive and efficient, the highest perceptions of which were seen in China at 82% and India at 81%.

In terms of personal health, 36% of respondents said smart devices have made it easier for them to access health care providers and make doctor’s appointments, and a further 39% of those under 60 years of age stated modern tech makes it easier for seniors to contact emergency services.

A 23-year-old woman from India, for example, expressed her belief that the technological advancement of medical science is helping people better fight diseases and potentially cure them. “Lives of people are better off nowadays because they know ways of curing such health hazards,” she said. “Through technology, increasing the life span of an individual is very much possible.”

Psychologist and founder of Digital Nutrition, Jocelyn Brewer, said: “Keeping up with advancements in technology can feel like a full-time job, but it can have positive impacts on people’s sense of themselves and their age. While older people are stereotyped as being techno-phobic or inept at staying on-trend, this research points to the fact that maintaining currency in the digital space helps people feel more youthful, more connected to young people and youth culture, which in turn is a social currency for feeling valued and a sense of belonging or in ‘the know’.

“It’s this tech knowledge that drives the perception of feeling younger, without having to revisit the angst of our adolescence!

“Staying connected to the people we care about is a wonderful feature of technology. And while it is no replacement for face-to-face connection, it is a valuable supplement to communication for those who might be geographically divided. Parents can manage a range of responsibilities and provide increasing appropriate autonomy to teenagers through a variety of communication tools, reminders and systems that can help take the struggle out of the daily juggle.”

Dilip Bhatia, Vice President of User and Customer Experience, Lenovo, said: “There is a growing relationship between innovation and wellbeing as smart technologies are not only helping people globally to stay more connected but aiding wellbeing in the form of compassion and empathy by building better connections between them.”

“Technology has a transformational ability to unite people across generations and walks of life around the world, with the potential to help them to live healthier and more fulfilling lives. At Lenovo, we passionately believe in creating smarter technology for all, which is why we focus on making our technology accessible, blending into the everyday lives for the benefit of more people.”

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Advanced traffic management tech market hits $1bn

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A new report from Navigant Research analyzes the ongoing transformation occurring in the traffic management industry, providing global market forecasts, segmented by region and technology, through 2028.

Advanced traffic management systems (ATMSs) such as adaptive traffic control (ATC) are enabling greater efficiencies in the traffic management ecosystem and can help integrate the expected growth in vehicle populations without overwhelming existing infrastructure. ATMSs are also enabling the development of smart intersections, which are emerging as one of the most important data-driven backbones needed for solving core city challenges. Click to tweet: According to a new report from Navigant Research, the global market for advanced traffic management will be worth more than $1.1 billion in 2019. Annual revenue is expected to grow to nearly $3.8 billion by 2028, representing a compound annual growth rate (CAGR) of 14.2%.

“The global advanced traffic management market is expected to more than triple by 2028,” says Ryan Citron, senior research analyst with Navigant Research. “Over the next 10 years, the market is expected to achieve gradual but accelerating growth as cities prioritize reducing traffic congestion and greenhouse gas emissions, make improvements in safety and livability, and integrate ATMSs with other smart city initiatives (e.g., smart street lighting).”

Currently, cities vary in their level of maturity in using ATMSs. Collecting traffic and vehicle detection data is often the first step toward advanced traffic management. Then, in-depth traffic analytics enable traffic managers to develop mitigation strategies and make operational improvements to existing traffic signal timing systems. In cities with mature traffic management solutions, ATC technologies enable traffic signals to adjust based on real-time traffic conditions, traffic data is sent from traffic lights to connected vehicles, inter-agency data sharing is on the rise, and transport platforms are used to manage mobility ecosystems.

The report, Advanced Traffic Management for Smart Cities, analyzes the ongoing transformation occurring in the traffic management industry. The study focuses on ATC, traffic analytics, artificial intelligence, vehicle-to-infrastructure communications, and vehicle detection technologies. Global market forecasts, segmented by region and technology, extend through 2028. This report also explores regional trends in advanced traffic management strategy and highlights city case studies where innovative projects are being deployed. An Executive Summary of the report is available for free download on the Navigant Research website.

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