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The smart home: not always home sweet home

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Kaspersky Lab experts have found that a variety of seemingly safe products that are connected to the Internet can pose serious security vulnerabilities to a home owner.

Taking a random selection of the latest Internet-of-Things (IoT) products, Kaspersky Lab researchers have discovered serious threats to the connected home. These include a coffeemaker that exposes the homeowner’s Wi-Fi password, a baby video monitor that can be controlled by a malicious third-party, and a smartphone-controlled home security system that can be fooled with a magnet.

In 2014, Kaspersky Lab’s security expert David Jacoby looked around his living-room, and decided to investigate how susceptible the devices he owned were to a cyber-attack. He discovered that almost all of them were vulnerable. Following this, in 2015 a team of Kaspersky Lab antimalware experts repeated the experiment with one little difference: while David’s research was concentrated mostly on network-attached servers, routers and Smart TVs, this latest research was focused on the various connected devices available on the smart home market.

The devices selected for the experiment were as follows: a USB-dongle for video streaming, a smartphone-controlled IP camera, a smartphone-controlled coffee maker, and a smartphone-controlled home security system. The investigation discovered that almost all of these devices contained vulnerabilities.

A baby-monitor camera in the experiment allowed a hacker, whilst using the same network as the camera owner, to connect to the camera, watch the video from it and launch audio on the camera itself. Other cameras from the same vendor allowed hackers to collect owner passwords and the experiment showed it was also possible for a hacker on the same network to retrieve the root password from the camera and maliciously modify the camera’s firmware.

When it comes to app-controlled coffeemakers, it’s not even necessary for an attacker to be on the same network as the victim. The coffeemaker examined during the experiment was sending enough unencrypted information for an attacker to discover the password for the coffeemaker owner’s entire Wi-Fi network.

When looking at a smartphone-controlled home security system, Kaspersky Lab researchers found that the system’s software had just minor issues and was secure enough to resist a cyberattack. Instead, the vulnerability was found in one of the sensors used by the system.

The contact sensor, which is designed to set off the alarm when a door or a window is opened, works by detecting a magnetic field emitted by a magnet mounted on the door or window. When the door or window is opened the magnetic field disappears, causing the sensor to send alarm messages to the system. However, if the magnetic field remains in place, no alarm will be sent.

During the home security system experiment, Kaspersky Lab experts were able to use a simple magnet to replace the magnetic field of the magnet on the window. This meant they could open and close a window without setting off the alarm. The big problem with this vulnerability is that it is impossible to fix it with a software update; the issue is in the design of the home security system itself. What’s more concerning is that magnetic field sensor-based devices are a common type of sensors, used by a multiple home security systems on the market.

“Our experiment, reassuringly, has shown that vendors are considering cyber-security as they develop their IoT devices. Nevertheless, any connected, app-controlled device, is almost certain to have at least one security issue. Criminals might exploit several of these issues at once, which is why it is so important for vendors to fix all issues – even those that are not critical. These vulnerabilities should be fixed before the product even hits the market, as it can be much harder to fix a problem when a device has already been sold to thousands of homeowners”, said Victor Alyushin, Security Researcher at Kaspersky Lab.

In order to help users protect their lives and loved ones from the risks of vulnerable smart home IoT devices, Kaspersky Lab experts advise them to follow several simple rules:

1.      Before buying any IoT device, search the Internet for news of any vulnerabilities within that device. The IoT is a very hot topic and a lot of researchers are doing a great job of finding security issues in products of this kind: from baby monitors to app controlled rifles. It is very possible that the device you are going to purchase has been already examined by security researchers and it is possible to find out whether the issues found in the device have been patched.

2.       It is not always a great idea to buy the most recent products released on the market. Along with the standard bugs you get in new products, recently-launched devices might contain security issues that haven’t yet been discovered by security researchers. The best advice here is buy products that have already experienced several software updates.

3.      When choosing what part of your life you’re going to make a little bit smarter, consider the security risks. If your home is the place where you store many items of material value, it is probably a good idea to choose a professional alarm system, that can replace or complement your existing app-controlled home alarm system; or set-up the existing system in such a way that any potential vulnerabilities would not affect its operation. When choosing a device that will collect information about your personal life and the lives of your family, like a baby monitor, it may be wise to choose the simplest RF-model on the market, one that is only capable of transmitting an audio signal, without Internet connectivity. If that is not an option, than follow our first advice – choose wisely.

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Now download a bank account

Absa has introduced an end-to-end account opening for new customers, through the Absa Banking App, which can be downloaded from the Android and Apple app stores. This follows the launch of the world first ChatBanking on WhatsApp service.

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This “download your account” feature enables new customers to Absa, to open a Cheque account, order their card and start transacting on the Absa Banking App, all within minutes, from anywhere and at any time, by downloading it from the App stores.

“Overall, this new capability is not only expected to enhance the customer’s digital experience, but we expect to leverage this in our branches, bringing digital experiences to the branch environment and making it easier for our customers to join and bank with us regardless of where they may be,” says Aupa Monyatsi, Managing Executive for Virtual Channels at Absa Retail & Business Banking.

“With this innovation comes the need to ensure that the security of our customers is at the heart of our digital experience, this is why the digital onboarding experience for this feature includes a high-quality facial matching check with the Department of Home Affairs to verify the customer’s identity, ensuring that we have the most up to date information of our clients. Security is supremely important for us.”

The new version of the Absa Banking App is now available in the Apple and Android App stores, and anyone with a South African ID can become an Absa customer, by following these simple steps:

  1. Download the Absa App
  2. Choose the account you would like to open
  3. Tell us who you are
  4. To keep you safe, we will verify your cell phone number
  5. Take a selfie, and we will do facial matching with the Department of Home Affairs to confirm you are who you say you are
  6. Tell us where you live
  7. Let us know what you do for a living and your income
  8. Click Apply.

 

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How we use phones to avoid human contact

A recent study by Kaspersky Lab has found that 75% of people pick up their connected device to avoid conversing with another human being.

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Connected devices are becoming essential to keeping people in contact with each other, but for many they are also a much-needed comfort blanket in a variety of social situations when they do not want to interact with others. A recent survey from Kaspersky Lab has confirmed this trend in behaviour after three-quarters of people (75%) admitted they use a device to pretend to be busy when they don’t want to talk to someone else, showing the importance of keeping connected devices protected under all circumstances. 

Imagine you’ve arrived at a bar and you’re waiting for your date. The bar is busy, and people are chatting all around you. What do you do now? Strike up a conversation with someone you don’t know? Grab your phone from your pocket or handbag until your date arrives to keep yourself busy? Why talk to humans or even make eye-contact with someone else when you can stare at your connected device instead?

The truth is, our use of devices is making it much easier to avoid small talk or even be polite to those around us, and new Kaspersky Lab research has found that 72% of people use one when they do not know what to do in a social situation. They are also the ‘go-to’ distraction for people even when they aren’t trying to look busy or avoid someone’s eye. 46% of people admit to using a device just to kill time every day and 44% use it as a daily distraction.

In addition to just being a distraction, devices are also a lifeline to those who would rather not talk directly to another person in day-to-day situations, to complete essential tasks. In fact, nearly a third (31%) of people would prefer to carry out tasks such as ordering a taxi or finding directions to where they need to go via a website and an app, because they find it an easier experience than speaking with another person.

Whether they are helping us avoid direct contact or filling a void in our daily lives, our constant reliance on devices has become a cause for panic when they become unusable. A third (34%) of people worry that they will not be able to entertain themselves if they cannot access a connected device. 12% are even concerned that they won’t be able to pretend to be busy if their device is out of action.

Dmitry Aleshin, VP for Product Marketing, Kaspersky Lab said, “The reliance on connected devices is impacting us in more ways than we could have ever expected. There is no doubt that being connected gives us the freedom to make modern life easier, but devices are also vital to help people get through different and difficult social situations. No matter what your ‘connection crutch’ is, it is essential to make sure your device is online and available when you need it most.”

To ensure your device lifeline is always there and in top health – no matter what the reason or situation – Kaspersky Security Cloud keeps your connection safe and secure:

·         I want to use my device while waiting for a friend – is it secure to access the bar’s Wi-Fi?

With Kaspersky Security Cloud, devices are protected against network threats, even if the user needs to use insecure public Wi-Fi hotspots. This is done through transferring data via an encrypted channel to ensure personal data safety, so users’ devices are protected on any connection.

·         Oh no! I’m bored but my phone’s battery is getting low – what am I going to do?

Users can track their battery level thanks to a countdown of how many minutes are left until their device shuts down in the Kaspersky Security Cloud interface. There is also a wide-range of portable power supplies available to keep device batteries charged while on-the-go.

·         I’ve lost my phone! How will I keep myself entertained now?

Should the unthinkable happen and you lose or have your phone stolen, Kaspersky Security Cloud can track and protect your device from data breaches, for complete peace of mind. Remote lock and locate features ensure your device remains secure until you are reunited.

 

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