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Security gaps mean companies get repeat attacks

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Businesses that suffer ransomware attacks don’t always learn from the experience, and are often vulnerable to repeat exploits. This is a central finding by global network and endpoint security leader Sophos, from a survey called The State of Endpoint Security Today.

The survey polled more than 2,700 IT decision makers from mid-sized businesses in 10 countries worldwide, including the US, Canada, Mexico, France, Germany, UK, Australia, Japan, India, and South Africa. The survey concluded that, despite the high profile headlines of 2017, businesses are still not prepared to face today’s fast-evolving threats.

Ransomware continues to be a major issue across the globe with 54 percent of organizations surveyed hit in the last year and a further 31 percent expecting to be victims of an attack in the future. On average, respondents impacted by ransomware were struck twice.

“Ransomware is not a lightning strike – it can happen again and again to the same organization. We’re aware of cybercriminals unleashing four different ransomware families in half-hour increments to ensure at least one evades security and completes the attack,” said Dan Schiappa, senior vice president and general manager of products at Sophos. “If IT managers are unable to thoroughly clean ransomware and other threats from their systems after attacks, they could be vulnerable to reinfection. No one can afford to be complacent. Cybercriminals are deploying multiple attack methods to succeed, whether using a mix of ransomware in a single campaign, taking advantage of a remote access opportunity, infecting a server, or disabling security software.”

This relentless attack methodology combined with the growth in Ransomware-as-a-Service, the anticipation of more complex threats, and the resurgence of worms like WannaCry and NotPetya puts businesses in serious need of a security makeover, according to Sophos. In fact, more than 77 percent of those impacted by ransomware were running up to date endpoint protection, confirming that traditional endpoint security is no longer enough to protect against today’s ransomware attacks.

“Organizations of all sizes are starting 2018 with inadequate protection against ransomware, despite last year’s international headlines,” said Schiappa. “Given the ingenuity, frequency, and financial impact of attacks, all businesses should reevaluate their security to include predictive security technology that has the capabilities needed to combat ransomware and other costly cyber threats.”

According to those impacted by ransomware last year, the median total cost of a ransomware attack was $133,000. This extends beyond any ransom demanded and includes downtime, manpower, device cost, network cost, and lost opportunities. Five percent of those surveyed reported a $1.3 million to $6.6 million as total cost.

Two-Thirds of IT Admins Surveyed Don’t Understand Anti-Exploit Technology

IT professionals also need to be aware of how exploits are used to gain access to a company’s system for data breaches, distributed-denial-of-service attacks, and cryptomining. Unfortunately, Sophos’ survey revealed considerable misunderstanding around technologies to stop exploits with 69 percent unable to correctly identify the definition of anti-exploit software. With this confusion, it’s not surprising that 54 percent do not have anti-exploit technology in place at all. This also suggests that a significant proportion of organizations have a misplaced belief that they are protected from this common attack technique yet are actually at significant risk.

“The lack of awareness and lack of protection against exploits is alarming. We’ve seen a resurgence in cybercriminals looking for vulnerabilities to actively use in countless attack campaigns. Five or six years ago we saw one per year, and last year as many as five new Office exploits have been used for cybercriminal activity, according to SophosLabs,” said Schiappa. “When cybercriminals are deliberately seeking out both known and zero-day vulnerabilities and an organization has a deficit in defenses, it adds up to a bad security situation.”

Intrusions from exploits have been happening for years but are still a prominent threat and often go undetected for months, if not years. Once inside a system, cybercriminals use complex malware that can hide in memory or camouflage itself. In many cases, businesses do not know they’ve been breached until someone finds a large cache of stolen data on the Dark Web.

“It’s time to disrupt these intrusions,” said Schiappa. “Since traditional endpoint technologies are often unable to keep up with advanced exploit attacks used to compromise a system, Sophos has added predictive, deep learning capabilities to the newest version of its next-generation endpoint protection product, Sophos Intercept X.”

Although 60 percent of respondents admitted their endpoint defenses are not enough to block the attacks seen last year, only 25 percent have predictive threat technologies, such as machine or deep learning, leaving 75 percent vulnerable to repeated ransomware attacks, exploits, and evolving advanced threats. Sixty percent plan to implement predictive threat technology within a year, yet confusion about it persists. Of those surveyed, 56 percent admitted that they do not have a full understanding of the differences between machine learning and deep learning.

“Given the speed at which cyber threats have evolved it is not surprising that many IT managers are unable to stay ahead of the next-generation technology required for security. Yet this knowledge gap could be placing operations at risk. Organizations need effective anti-ransomware, anti-exploit, and deep learning technology to stay secure in 2018 and beyond,” said Schiappa.

The State of Endpoint Security Today survey was conducted by Vanson Bourne, an independent specialist in market research. This survey interviewed 2,700 IT decision makers in 10 countries and across five continents, including the US, Canada, Mexico, France, Germany, UK, Australia, Japan, India and South Africa. All respondents were from organizations of between 100 and 5,000 users.

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Legion gets a pro makeover

Lenovo’s latest Legion gaming laptop, the Y530, pulls out all the stops to deliver a sleek looking computer at a lower price point, writes BRYAN TURNER

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Gaming laptops have become synonymous with thick bodies, loud fans, and rainbow lights. Lenovo’s latest gaming laptop is here to change that.

The unit we reviewed housed an Intel Core i7-8750H, with an Nvidia GeForce GTX 1060 GPU. It featured dual storage, one bay fitted with a Samsung 256GB NVMe SSD and the other with a 1TB HDD.

The latest addition to the Legion lineup has become far more professional-looking, compared to the previous generation Y520. This trend is becoming more prevalent in the gaming laptop market and appeals to those who want to use a single device for work and play. Instead of sporting flashy colours, Lenovo has opted for an all-black computer body and a monochromatic, white light scheme. 

The laptop features an all-metal body with sharp edges and comes in at just under 24mm thick. Lenovo opted to make the Y530’s screen lid a little shorter than the bottom half of the laptop, which allowed for more goodies to be packed in the unit while still keeping it thin. The lid of the laptop features Legion branding that’s subtly engraved in the metal and aligned to the side. It also features a white light in the O of Legion that glows when the computer is in use.

The extra bit of the laptop body facilitates better cooling. Lenovo has upgraded its Legion fan system from the previous generation. For passive cooling, a type of cooling that relies on the body’s build instead of the fans, it handles regular office use without starting up the fans. A gaming laptop with good passive cooling is rare to find and Lenovo has shown that it can be achieved with a good build.

The internal fans start when gaming, as one would expect. They are about as loud as other gaming laptops, but this won’t be a problem for gamers who use headsets.

Click here to read about the screen quality, and how it performs in-game.

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Serious about security? Time to talk ISO 20000

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By EDWARD CARBUTT, executive director at Marval Africa

The looming Protection of Personal Information (PoPI) Act in South Africa and the introduction of the General Data Protection Regulation (GDPR) in the European Union (EU) have brought information security to the fore for many organisations. This in addition to the ISO 27001 standard that needs to be adhered to in order to assist the protection of information has caused organisations to scramble and ensure their information security measures are in line with regulatory requirements.

However, few businesses know or realise that if they are already ISO 20000 certified and follow Information Technology Infrastructure Library’s (ITIL) best practices they are effectively positioning themselves with other regulatory standards such as ISO 27001. In doing so, organisations are able to decrease the effort and time taken to adhere to the policies of this security standard.

ISO 20000, ITSM and ITIL – Where does ISO 27001 fit in?

ISO 20000 is the international standard for IT service management (ITSM) and reflects a business’s ability to adhere to best practice guidelines contained within the ITIL frameworks. 

ISO 20000 is process-based, it tackles many of the same topics as ISO 27001, such as incident management, problem management, change control and risk management. It’s therefore clear that if security forms part of ITSM’s outcomes, it should already be taken care of… So, why aren’t more businesses looking towards ISO 20000 to assist them in becoming ISO 27001 compliant?

The link to information security compliance

Information security management is a process that runs across the ITIL service life cycle interacting with all other processes in the framework. It is one of the key aspects of the ‘warranty of the service’, managed within the Service Level Agreement (SLA). The focus is ensuring that the quality of services produces the desired business value.

So, how are these standards different?

Even though ISO 20000 and ISO 27001 have many similarities and elements in common, there are still many differences. Organisations should take cognisance that ISO 20000 considers risk as one of the building elements of ITSM, but the standard is still service-based. Conversely, ISO 27001 is completely risk management-based and has risk management at its foundation whereas ISO 20000 encompasses much more

Why ISO 20000?

Organisations should ask themselves how they will derive value from ISO 20000. In Short, the ISO 20000 certification gives ITIL ‘teeth’. ITIL is not prescriptive, it is difficult to maintain momentum without adequate governance controls, however – ISO 20000 is.  ITIL does not insist on continual service improvement – ISO 20000 does. In addition, ITIL does not insist on evidence to prove quality and progress – ISO 20000 does.  ITIL is not being demanded by business – governance controls, auditability & agility are. This certification verifies an organisation’s ability to deliver ITSM within ITIL standards.

Ensuring ISO 20000 compliance provides peace of mind and shortens the journey to achieving other certifications, such as ISO 27001 compliance.

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