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How to save cloud from complexity

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By DOUG WOOLLEY, GM of Dell Technologies South Africa

Ten years ago, business technologies had saturated to breaking point. The potential they offered were diminished by their deployment and maintenance costs. Then virtualisation, cloud and similar technologies emerged to offer new capacities and optimisation. Companies were able to vastly simplify their technology stacks, as is evident by even large enterprises moving wholesale to service-centric models where you own less and get more.

But that pendulum was going to change direction eventually. The arrival of the cloud world wasn’t just about creating efficiencies. It introduced radical new ways of creating applications and deploying services. The initial gains in terms of efficiency were just the start – once the cloud engine started firing on more cylinders, its true potential came to light. Artificial intelligence, real-time data, IoT infrastructure and other cutting edge services became widely feasible and affordable.

The modern technology era is powerful because of its modularity, but this creates a new type of complexity headache. Several reports have highlighted concerns among modern CIOs that complexity is getting out of hand again. One study found that a single web transaction used to interact with around 22 technology systems a few years ago, whereas today the number is more than 35. That’s a 59 percent increase in complexity.

The major bite is coming from managing multi-cloud environments. Today’s organisation is spoilt for choice. It can juggle hyperscale environments, co-location arrangements, private clouds, application containers and straight service pipes to create the best combination of technologies that enable its desires. But the simple beauty of grabbing an iPad for a performance dashboard belies the agile and complex relationships making that happen behind the scenes.

I can tell you that Dell EMC has been mulling this long before it became a clear challenge. Even before the successful merger that created Dell Technologies, we already pursued ways to better manage the complexity created by cloud environments. I don’t say this to advertise our services, but to point out that we never bought into a blue-skies view of cloud. The complexity was bound to return. If it isn’t contained and disciplined, then the promise of cloud would soon devolve into the familiar muck everyone’s trying to break free from.

We’re not alone: the market has been reaching this conclusion as well. A recent VMWare survey found that 83 percent of cloud adopters are seeking consistent infrastructure and operations from the data centre to the cloud. In other words, they want as seamless an experience as possible between the various moving parts of their technology investments.

Digital maturity isn’t a single curve. It’s more akin to a radar chart, with different indicators spreading outwards to complete the picture. The ability to curtail multi-cloud complexity is increasingly a dominant indicator of digital proficiency. But the means to create that control will depend heavily on the partner of choice.

Reining in cloud isn’t just about a nice management suite. It has to cover a powerful integration of hardware, software, services and consumption options. It also can’t exist to try and cap your cloud capabilities for the sake of stability. Cloud management has to remain dynamic to allow for the agility, accelerated innovation, improved economics and reduced risk that are the promises of the cloud era.

This requires a multidisciplinary approach that no single vendor can comprehensively provide. It needs a stable of different capabilities, such as virtualisation, infrastructure management and mature business thinking. When a company wants to avoid or untangle the new complexities wrought by cloud, the solutions don’t lie in services but how rich the partner landscape is that provides the management services.

Multi-cloud environments are delivering both expected and unbelievable gains, often as smooth interactions for end-users. But the background complexity can diminish returns very quickly and erode digitisation gains. This is the technology conversation of the year and foreseeable future, so let’s start talking.

We will be hosting our Dell Technologies Forum on 27 June at the Sandton Convention Centre in Johannesburg. Register now (https://www.delltechnologies.com/en-za/events/forum2019/Johannesburg/index.htm) and take this opportunity to raise your feelings about complexity and how to keep the cloud in line with your business expectations.

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AppDate: A security boost for schools

In his latest app round-up, SEAN BACHER features Karri, ChatBack, Charge Running, Bookings Africa and HomeChoice.

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Karri

With large amounts of cash and very little security, schools are now becoming an easy target for criminals. Numerous schools across the country have already been raided, with several serious incidents and even fatalities.

In partnership with Nedbank, Karri has introduced a mobile payment app to address this growing problem. The app enables parents to send money securely to their child’s school. Hundreds of schools countrywide are using Karri, with most now refusing to accept cash payments from parents.

The app offers a simple alternative to children bringing cash to school by allowing parents to make payments via an app on their smartphone. It is free for parents to use and there are no hidden costs or sign-up fees for the school.

Platform: Android and iOS

Expect to pay: A free download

Stockists: Visit Karri here for downloading instructions.

Visit the next page to read more about ChatBack, Charge Running, Bookings Africa and HomeChoice.

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ParkUpp is here to sell your unused parking spot

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Prop-tech startup ParkUpp is helping residents and property owners to make some extra cash from their unused parking. This is proving to be a winner for JanuWorry, the month that often brings financial stress post the December holidays for many individuals and businesses across South Africa.

ParkUpp already has over 4500 listings on its platform, predominantly in Johannesburg and Cape Town. They include The Union Castle building owned by Izandla Properties, Design Quarter on William Nicol Drive, along with other commercial and residential parking facilities.

The app has also been awarded some accolades from property industry incumbents such as the Women’s Property Network (WPN) for Young Achiever’s category and South African Institute of Black Property Professionals (SAIBPP) for Disruptor of the Year. Also headed to Silicon Valley for a two week bootcamp with Kingson Capital, a South African based Venture Capital firm.

This award winning platform not only creates extra income from empty parking spaces, it also decreases drivers’ anxiety of parking in unsafe space and also saves them a buck. In the Cape Town CBD, with over 45% cars parked on-street: paying an average of R18/hour, amounting to R2880 a month, ParkUpp users are able to save up to 50% by renting out a parking for R1500.

ParkUpp co-founder Michael Savvides says home owners or businesses often get frustrated when they find someone illegally parked in their bay. “Instead of being frustrated, list your parking during the times it is unused for people to park in your space legally. No one really wants to knock on someone’s door to ask for parking so our platform is removing that uncomfortable feeling.”

“We create trust between owners and drivers through our vetting processes. We save drivers 50% on parking costs and generate extra income for the owners and we also provide access to spaces that were previously inaccessible,” he explains.

“Our current focus is to increase occupancy rate for the listing parking bays, businesses and individuals who need parking can visit the platform to make a booking or suggest a location where you need parking,” he concludes.

As a driver, should you not find your preferred parking, email the team with suggested locations at hello@parkupp.co.za in order for them to find you safe, secure and affordable parking for you.

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