Falling lower down the World Economic Forum (WEF) global information and communication technology (ICT) rankings is becoming an annual occurrence for South Africa, writes GARETH VAN ZYL.
The WEF this week released its Global Information Technology Report 2015 which contains its Networked Readiness Index (NRI) ranking. This ranking measures 143 economies in terms of their capacity to prepare for, use and leverage ICTs.
The index uses factors such as the political and regulatory environment, infrastructure and digital content, usage of ICT as well as economic and social impacts to calculate the overall NRI ranking.
And South Africa has slipped five places to 75th, meaning that it is now third in Africa behind Mauritius (45) and Seychelles (74). SA is wedged between Seychelles and the Philippines on the ranking.
In contrast, Mauritius has been climbing up the NRI ranking. The country has leaped from position 55 in 2013 to 48 in 2014, and now position 45 this year.
The gap between South African and other African countries is closing. Kenya, for example, has jumped six places to 86 on the index this year. Meanwhile, South Africa is also lagging far behind the top five countries on the NRI index which comprise Singapore (1), Finland (2), Sweden (3), the Netherlands (4) and Norway (5).
“Despite a score unchanged from last year, South Africa loses five positions to settle at 75th place in this edition. The country’s overall political and business environment remains one of its strengths (31st). In contrast, the general state of ICT readiness remains very low (102nd), the result of the poor quality of ICT-related infrastructure (85th), notably the limited international Internet bandwidth (128th),” reads the report.
“The cost of ICTs in South Africa is also a drag (107th). Nonetheless, individual usage has further increased with a 10-place jump to reach 68th. However, government still lags behind (105th), earning very low marks in terms of online services provided to the population (82nd). Overall, the potential of ICTs has not been fully unlocked. Their social impacts have not yet materialised, and they have not significantly improved access to basic services (101st) or facilitated citizens’ e-participation (88th),” adds the report.
However, the report has noted that Africa’s performance overall on the index has been “particularly disappointing” as 30 countries on the continent included in the sample appear in the bottom half of the NRI rankings.
Even Africa’s biggest economy, Nigeria, dropped seven places on the ranking to position 119.
ICT experts in South Africa have weighed in with their views on South Africa’s diminishing position on the NRI ranking.
Arthur Goldstuck, managing director of technology research company World Wide Worx, said SA is stagnating in the global ICT stakes.
“The new rankings confirm our contention that the South African government, regulator and parastatals have put the brakes on ICT development, particularly through their failure to license spectrum that is required for high-speed mobile broadband, inability to finalise digital TV migration, and unwillingness to open up fixed-line broadband,” Goldstuck told Fin24.
“The South African government’s ability to deliver in ICT has been examined, and has been given a ‘fail’ mark. Only the continued investment by private enterprise has prevented it from falling even further down the rankings,” said Goldstuck.
Adrian Schofield, director and vice-president of the Institute of Technology Information Professionals South Africa, also highlighted government’s failure to spark ICT development.
“It comes as no surprise that SA is continuing to fall down the global rankings,” Schofield told Fin24.
“The ANC government has – with few exceptions – consistently failed to grasp the opportunities arising from the adoption of technology, with the principal failure being the abysmal disaster of the move to DTT (Digital Terrestrial Television) and the related lack of real broadband access for the majority of the population.
“Only a complete change of attitude in the DTPS (Department of Telecommunications and Postal Services) – and the removal of the DOC (Department of Communications) from this policy arena – will reverse the trend. We have all the policies we need but we are lacking the
will to implement those policies,” Schofield said.
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Tech promotes connections across groups in emerging markets
Digital technology users say they more regularly interact with people from diverse backgrounds
Smartphone users – especially those who use social media – say they are more regularly exposed to people who have different backgrounds. They are also more connected with friends they don’t see in person, a Pew Research Center survey of adults in 11 emerging economies finds.
South Africa, included in the study, has among the most consistent levels of connection across age groups and education levels and in terms of cross-cultural connections. This suggests both that smartphones have had a greater democratisation impact in South Africa, but also that the country is more geared to diversity than most others. Of 11 countries surveyed, it has the second-lowest spread between those using smartphones and those not using them in terms of exposure to other religious groups.
Across every country surveyed, those who use smartphones are more likely than those who use less sophisticated phones or no phones at all to regularly interact with people from different religious groups. In most countries, people with smartphones also tend to be more likely to interact regularly with people from different political parties, income levels and racial or ethnic backgrounds.
The Center’s new report is the third in a series exploring digital connectivity among populations in emerging economies based on nationally representative surveys of adults in Colombia, India, Jordan, Kenya, Lebanon, Mexico, the Philippines, Tunisia, South Africa, Venezuela and Vietnam. Earlier reports examined attitudes toward misinformation and mobile technology’s social impact.
The survey finds that smartphone and social media use are intertwined: A median of 91% of smartphone users in these countries also use social media or messaging apps, while a median of 81% of social media users say they own or share a smartphone. And, as with smartphone users, social media and messaging app users stand apart from non-users in how often they interact with people who are different from them. For example, 52% of Mexican social media users say they regularly interact with people of a different income level, compared with 28% of non-users.
These results do not show with certainty that smartphones or social media are the cause of people feeling like they have more diverse networks. For example, those who have resources to buy and maintain a smartphone are likely to differ in many key ways from those who don’t, and it could be that some combination of those differences drives this phenomenon. Still, statistical modelling indicates that smartphone and social media use are independent predictors of greater social network diversity when other factors such as age, education and sex are held constant.
Other key findings in the report include:
- Mobile phones and social media are broadening people’s social networks. More than half in most countries say they see in person only about half or fewer of the people they call or text. Mobile phones are also allowing many to stay in touch with people who live far away: A median of 93% of mobile phone users across the 11 countries surveyed say their phones have mostly helped them keep in touch with those who are far-flung. When it comes to social media, large shares report relationships with “friends” online who are distinct from those they see in person. A median of 46% of Facebook users across the 11 countries report seeing few or none of their Facebook friends in person regularly, compared with a median of 31% of Facebook users who often see most or all of their Facebook friends in person.
- Social activities and information seeking on subjects like health and education top the list of mobile activities. The survey asked mobile phone users about 10 different activities they might do on their mobile phones – activities that are social, information-seeking or commercial in nature. Among the most commonly reported activities are casual, social activities. For example, a median of 82% of mobile phone users in the 11 countries surveyed say they used their phone over the past year to send text messages and a median of 69% of users say they took pictures or videos. Many mobile phone users are also using their phones to find new information. For example, a median of 61% of mobile phone users say they used their phones over the past year to look up information about health and medicine for themselves or their families. This is more than the proportion that reports using their phones to get news and information about politics (median of 47%) or to look up information about government services (37%). Additionally, around half or more of mobile phone users in nearly all countries report having used their phones over the past 12 months to learn something important for work or school.
- Digital divides emerge in the new mobile-social environment. People with smartphones and social media – as well as younger people, those with higher levels of education, and men – are in some ways reaping more benefits than others, potentially contributing to digital divides.
- People with smartphones are much more likely to engage in activities on their phones than people with less sophisticated devices – even if the activity itself is quite simple. For example, people with smartphones are more likely than those with feature or basic phones to send text messages in each of the 11 countries surveyed, even though the activity is technically feasible from all mobile phones. Those who have smartphones are also much more likely to look up information for their households, including about health and government services.
- There are also major differences in mobile usage by age and education level in how their devices are – or are not – broadening their horizons. Younger people are more likely to use their phones for nearly all activities asked about, whether those activities are social, information-seeking or commercial. Phone users with higher levels of education are also more likely to do most activities on their phones and to interact with those who are different from them regularly than those with lower levels of education.
- Gender, too, plays a role in what people do with their devices and how they are exposed to different people and information. Men are more likely than women to say they encounter people who are different from them, whether in terms of race, politics, religion or income. And men tend to be more likely to look up information about government services and to obtain political news and information.
These findings are drawn from a Pew Research Center survey conducted among 28,122 adults in 11 countries from Sept. 7 to Dec. 7, 2018. In addition to the survey, the Center conducted focus groups with participants in Kenya, Mexico, the Philippines and Tunisia in March 2018, and their comments are included throughout the report.
Nokia to be first with Android 10
Nokia is likely to be the first smartphone brand to roll out Android 10, after its manufacturer, HMD Global, announced that the Android 10 software upgrade would start in the fourth quarter of 2019.
Previously named Android Q, it was given the number after Google announced it was ditching sweet and dessert names due to confusion in different languages. Android 10 is due for release at the end of the year.
Juho Sarvikas, chief product officer of HMD Global said: “With a proven track record in delivering software updates fast, Nokia smartphones were the first whole portfolio to benefit from a 2-letter upgrade from Android Nougat to Android Oreo and then Android Pie. We were the fastest manufacturer to upgrade from Android Oreo to Android Pie across the range.
“With today’s roll out plan we look set to do it even faster for Android Pie to Android 10 upgrades. We are the only manufacturer 100% committed to having the latest Android across the entire portfolio.”
HMD Global has given a guarantee that Nokia smartphone owners benefit from two years of OS upgrades and 3 years of security updates.