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Robots are not new!

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Even though robots have become more sophisticated and popular in recent times, JENNI PALOCSIK says that they are not new, citing the use of them as far back as 400 B.C.

Robots seem to be everywhere these days—on the big screen in popular science fiction movies, in books and in toy stores, and also in a real way improving our workplaces and other aspects of our daily lives.

Primitive robots were machines designed to automatically perform a specific task. Around 3,000 B.C., Egyptian water clocks used human figures to strike bells on the hour. Another inventor, Archytas of Tarentum, was reported to have created a wooden pigeon that could fly in 400 B.C.

Robots have become significantly more sophisticated in modern times.

The first industrial robot was introduced in 1961 by General Motors in an automobile factory. Since then, many manufacturing industries have designed robots to do work that is too dangerous for humans or that can be done more quickly and consistently by machines.

Today, robots have evolved beyond physical motors and mechanical arms and manipulators to include software robots that can assist consumers and employees, helping them to do more tasks more easily. These robots can perform pre-programmed tasks or even leverage artificial intelligence to help them think and learn.

It’s a way to combine the convenience of automation with the work of today using computers and software programs. Here are some examples:

  • Virtual agents, virtual assistants and chat bots: These non-human software programs “live” on websites or within mobile apps, leveraging interactive, context-aware knowledge bases to answer questions from humans. Virtual agents are often used to extend and enhance self-service options for customers, answering basic questions and helping people find additional information for a particular need. Often these functions are visually represented as an avatar to make them more “friendly” and to reinforce the company’s brand identity.
  • Desktop automation: This software automates tasks to help improve employee productivity, completing steps more quickly and performing data reentry across systems. Some versions of the software can also help guide employees through tasks, displaying dialogue boxes providing instructions, presenting scripts to be read to customers and other important information.
  • Robotic process automation: This software completes end-to-end processes or tasks within longer processes that don’t need to be performed by a human employee. Typically these are high volume, repetitive tasks involving data entry or re-entry across systems based on specific decision criteria and logic.

Why robots? Because just as we continue to invent cool new gadgets and technology that make our lives easier, better or more fun, software robots can be used to handle work previously done by humans to help us get it done faster, less expensively, and more consistently and accurately.

This applies to customer service chat bots, desktop automation and robotic process automation. And, there’s an even bigger benefit in most cases—human employees can shift from the more boring and repetitive tasks to more value-added customer-facing work, continuing to learn new skills as the knowledge workers of the future.

* Jenni Palocsik, Director Solutions Marketing, Verint

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Smash hits the
Nintendo Switch

Super Smash Bros. delivers what the fans wanted in the latest “Ultimate” instalment, writes BRYAN TURNER.

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Super Smash Bros. Ultimate, the latest addition to the popular Nintendo Smash series, has landed on the Nintendo Switch with a bang, selling 5-million copies in the first week of its release. The game has been long-anticipated since the console’s release, as many fans consider iy to be a Nintendo staple. And the wait was well worth it.

It features 74 playable fighters, 108 stages, almost 1300 Spirit characters to collect while playing, and a single-player Adventure mode that took about three days (or 28 hours) of gameplay to complete. The game offers far more gameplay than its predecessors, making it the Smash game that gives its players the best bang for their buck.

For those new to the game, the goal is to fight opponents and build up their damage score (draining their health) to knock them off the stage eventually. This makes the game seem chaotic, as many players jump around the platforms as if they were on quicksand, in order to avoid being hit by the other players.

It also services two kinds of players: the competitive and the casual.

Competitive players can be matched on the online service by skill ranking to enjoy playing with similarly high-skilled opponents. This is especially important in e-sports training for the game, and for players wanting to master combos against other human players. The casual gamer is also catered for, with eight-player chaos and button-mashing to see who comes out luckiest. This segment is also important for those wanting to learn how to play.

Training mode is also a place to go for those learning to play. It offers “CPU” players that are graded by intensity to train as a single player to learn a character’s moves, combos and general fighting style. More challenging CPU players can also be used by competitive players to train when there isn’t a Wi-Fi connection available.

Direct Play features in this game, allowing two players with two Switch consoles to play against each other over a direct connection – no Wi-Fi needed. This is especially useful to those who want to have a social gaming element on the go, similar to that of the cable connector of the Gameboy.

Click here to read Bryan Turner review of Super Smash Bros. Ultimate.

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Win Funko Fortnite in Vinyl

Gadget and Gammatek have nine Funko Fortnite figurines to give away.

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A Funko Pop figurine based on a character set is indicative of reaching the heights of pop culture. It is no surprise, then, that the world’s biggest online game, Fortnite, has its own line of Funko Pop figurines. The Funkos are modeled on the characters in game, including Drift, Ragnarok, Dark Vanguard, Volar, Tracera Ops, and Sparkle Specialist.

Now, local Funko distributor Gammatek has released the Fortnite figurines in South Africa. To celebrate, Gadget and Gammatek are giving away a set of three Funko Fortnite figurines to each of three readers (9 figurines in total). To enter, first click on your favourite Funko Pop on the next page and post the Tweet that appears. Then, follow Gadget on Twitter.

You can put the tweet in your own words, but entries must have the competition’s hashtag (#FunkoFortnite) and mention @GadgetZA to be considered valid.

Click here to select the Funko Fortnite character you want to tweet.

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