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Ransomware antidote: education

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Ransomeware is quite possibly the most damaging online threat. Although there are numerous defences against it, DREW VAN VUUREN, data protection officer at ESET South Africa, believes the best is user education.

Ransomware is a very real threat to businesses and individuals alike, and when it comes to online security, it is arguably the most damaging threat. Yet, many people still don’t know what ransomware is, even though this type of cyber threat has been aggressively spreading over the internet, with results that can impact both a company’s finance and reputation.

And the threat is only going to get more hostile.

The simple fact is that there is limited protection against ransomware, with no antivirus or end-point security solution technology able to protect you. Protection comes down to user-education and good business practice, and for any business, it is a must have that disaster recovery is in place if they hope to come out of a ransomware breach relatively unscathed.

Ransomware is a malware that infects a computer and encrypts all its files. Cybercriminals then offer an ultimatum to their victim: pay the demanded ransom or lose your data forever. If you are susceptible and become a target you have no choice, either you pay or rebuild your system – there is no third option. However, if you take option number one and you pay the ransom, the chances are you will again be targeted and you end up perpetuating the cycle of infection and victimization.

There are two different types of ransomware – opportunistic and targeted.  The principle is that targeted ransomware will look for individuals who have access to critical and valuable information, for example, a CEO or CFO of an organization.

If you are a business that has mitigating controls in place, and you are targeted by a successful attack, then it will be a matter of invoking the disaster recovery process. This will be based on the the businesses information classification criteria and management principles.

Every organisation will have information that is deemed to be valuable – and without access to this information, a business could suffer inadvertent loss and eventually begin losing money.  Therefore, the disaster recovery controls around the businesses critical information will need to allow for that data to be readily available within a certain timeframe, for business to continue.

So, what is best practice for Ransomware attacks?

  1. Back Up is key

The best defense against ransomware is to reduce your vulnerability in the first place.  This means backing up the company’s critical and valuable information on a regular basis.  Hence, if your businesses become a target of a ransomware attack, having to pay the ransom may not bear consideration as the business will have access to its valuable information that has been backed up. It is important that the companies maintain offline back-ups so that the back-ups are not readily accessible to an attacker.

  1. Trusted sources

Businesses should exercise good email and website safety practices – ensuring that individuals download attachments, click URLs or execute programs only from trusted sources.

  1. Trust warnings

When you get a security message from a web browser, take heed of it.

  1. Administrator Rights

Manage administrator rights accordingly. Many businesses still use the default administrator account on their network.  Instead you should delete or rename the administrator account or create an account with administrator privileges.

  1. Educate! Educate! Educate

It should be an executive management imperative for businesses to educate their employees about the challenges around ransomware making staff aware of any security issue that arises, or is currently topical – this could be ransomware, PoPI, encryption – your people need to be aware of it.

In summary, organisations should prepare themselves for the likelihood that they may be targeted by a ransomware attacker by implementing the mitigating controls of back-up and more especially user awareness. If they maintain the vigilance outlined above they will be able to reduce the impact of the ransomware as recently evidenced by the WannaCry attack that was so effective.

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Now download a bank account

Absa has introduced an end-to-end account opening for new customers, through the Absa Banking App, which can be downloaded from the Android and Apple app stores. This follows the launch of the world first ChatBanking on WhatsApp service.

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This “download your account” feature enables new customers to Absa, to open a Cheque account, order their card and start transacting on the Absa Banking App, all within minutes, from anywhere and at any time, by downloading it from the App stores.

“Overall, this new capability is not only expected to enhance the customer’s digital experience, but we expect to leverage this in our branches, bringing digital experiences to the branch environment and making it easier for our customers to join and bank with us regardless of where they may be,” says Aupa Monyatsi, Managing Executive for Virtual Channels at Absa Retail & Business Banking.

“With this innovation comes the need to ensure that the security of our customers is at the heart of our digital experience, this is why the digital onboarding experience for this feature includes a high-quality facial matching check with the Department of Home Affairs to verify the customer’s identity, ensuring that we have the most up to date information of our clients. Security is supremely important for us.”

The new version of the Absa Banking App is now available in the Apple and Android App stores, and anyone with a South African ID can become an Absa customer, by following these simple steps:

  1. Download the Absa App
  2. Choose the account you would like to open
  3. Tell us who you are
  4. To keep you safe, we will verify your cell phone number
  5. Take a selfie, and we will do facial matching with the Department of Home Affairs to confirm you are who you say you are
  6. Tell us where you live
  7. Let us know what you do for a living and your income
  8. Click Apply.

 

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How we use phones to avoid human contact

A recent study by Kaspersky Lab has found that 75% of people pick up their connected device to avoid conversing with another human being.

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Connected devices are becoming essential to keeping people in contact with each other, but for many they are also a much-needed comfort blanket in a variety of social situations when they do not want to interact with others. A recent survey from Kaspersky Lab has confirmed this trend in behaviour after three-quarters of people (75%) admitted they use a device to pretend to be busy when they don’t want to talk to someone else, showing the importance of keeping connected devices protected under all circumstances. 

Imagine you’ve arrived at a bar and you’re waiting for your date. The bar is busy, and people are chatting all around you. What do you do now? Strike up a conversation with someone you don’t know? Grab your phone from your pocket or handbag until your date arrives to keep yourself busy? Why talk to humans or even make eye-contact with someone else when you can stare at your connected device instead?

The truth is, our use of devices is making it much easier to avoid small talk or even be polite to those around us, and new Kaspersky Lab research has found that 72% of people use one when they do not know what to do in a social situation. They are also the ‘go-to’ distraction for people even when they aren’t trying to look busy or avoid someone’s eye. 46% of people admit to using a device just to kill time every day and 44% use it as a daily distraction.

In addition to just being a distraction, devices are also a lifeline to those who would rather not talk directly to another person in day-to-day situations, to complete essential tasks. In fact, nearly a third (31%) of people would prefer to carry out tasks such as ordering a taxi or finding directions to where they need to go via a website and an app, because they find it an easier experience than speaking with another person.

Whether they are helping us avoid direct contact or filling a void in our daily lives, our constant reliance on devices has become a cause for panic when they become unusable. A third (34%) of people worry that they will not be able to entertain themselves if they cannot access a connected device. 12% are even concerned that they won’t be able to pretend to be busy if their device is out of action.

Dmitry Aleshin, VP for Product Marketing, Kaspersky Lab said, “The reliance on connected devices is impacting us in more ways than we could have ever expected. There is no doubt that being connected gives us the freedom to make modern life easier, but devices are also vital to help people get through different and difficult social situations. No matter what your ‘connection crutch’ is, it is essential to make sure your device is online and available when you need it most.”

To ensure your device lifeline is always there and in top health – no matter what the reason or situation – Kaspersky Security Cloud keeps your connection safe and secure:

·         I want to use my device while waiting for a friend – is it secure to access the bar’s Wi-Fi?

With Kaspersky Security Cloud, devices are protected against network threats, even if the user needs to use insecure public Wi-Fi hotspots. This is done through transferring data via an encrypted channel to ensure personal data safety, so users’ devices are protected on any connection.

·         Oh no! I’m bored but my phone’s battery is getting low – what am I going to do?

Users can track their battery level thanks to a countdown of how many minutes are left until their device shuts down in the Kaspersky Security Cloud interface. There is also a wide-range of portable power supplies available to keep device batteries charged while on-the-go.

·         I’ve lost my phone! How will I keep myself entertained now?

Should the unthinkable happen and you lose or have your phone stolen, Kaspersky Security Cloud can track and protect your device from data breaches, for complete peace of mind. Remote lock and locate features ensure your device remains secure until you are reunited.

 

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